Is parking available at the property?

Self parking is available on-site for a fee of VND 235,000 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included in the stay.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of VND 1,190,000 per vehicle (roundtrip, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details regarding specific room accessibility can be confirmed by contacting the property directly.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Hanoi, within a 5-minute walk of St. Joseph's Cathedral and Hoan Kiem Lake. It is also 0.6 mi from Thang Long Water Puppet Theatre and Dong Xuan Market. Public transport options are available nearby.

What are the hotel’s policies for guests staying with children?

Up to 6 children aged 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of VND 630,000 per day. Advance request or confirmation is required for availability.

Golden Silk Boutique Hotel - Hanoi Old Quarter

Average nightly price at Golden Silk Boutique Hotel - Hanoi Old Quarter by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$58
March	US$63
April	US$59
May	US$47
June	US$48
July	US$44
August	US$43
September	US$46
October	US$70
November	US$85
December	US$56

What guests think

Across the reviews, Golden Silk Boutique Hotel stands out for its central Old Quarter location and generally friendly, helpful staff, while several guests highlight dated facilities, windowless rooms, variable cleanliness, and some street noise depending on room placement.

Breakfast is often described as good to excellent, though a few guests found it limited. A sensible pick if you prioritize sightseeing and value over updated finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note the building and facilities feel dated or in need of repairs. A ground floor bar and a rooftop area are mentioned, though one guest found the rooftop closed.

Related guest reviews

4

Angel

15 Nov 2025

·

Stayed 2 nights

This property is a two stars hotel trying to be five stars, and missing the mark rather badly. Bathrooms are in need of a serious update, the furniture in the rooms is just sad and worn, and the staff, while trying to be helpful, are just ill equipped. Booked the presidential suite, and it should be called the pauper suite. It smelled terribly, one bathroom had a leaky toilet that made it unusable, and decor was just generally run down. There was no trash can in the room, and the bedding smelled damp. Despite booking in advance, the room was not ready even after check-in time...I could go on, but just know to avoid this hotel!

8

John

29 Dec 2025

·

Stayed 1 night

Polite and professional staff. Driver picked me up at the airport into the great job getting me to the hotel. The hotel itself is good, not great. A little worn down in places. The breakfast was outstanding

8

Shih Feng

24 Mar 2025

·

Stayed 2 nights

地點位於舊城區內，步行非常方便，就是房間設施老舊了一些，整體算乾淨、整潔！沒有對外窗是個小問題，但舊城區的老建築大概也就差不多這樣了

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4

Hagen Darius Peter

15 Mar 2023

·

Even though it is a VIP hotel, they did not offer an upgrade even though there was availability. Also the rooftop was closed, the stuff was hitting on me and did not let me have calm breakfast. It was all over a bad experience. Even though I did not have a window, I heard the cars honking.

6

masami

17 Feb 2025

·

Stayed 1 night

Facilities and room are old and no window there in the room.

10

stephen

12 Apr 2025

·

Stayed 7 nights

Absolutely amazing hotel and knowledgeable. Located just a stone throw away from the lively 'Old Quarter' area of central Hanoi. The staff are most helpful, as I booked the city moped tour and Halong Bay day trip through the hotel. The rooms are clean and spacious. My room was fully fitted out with amenities such as hair dryer and safe but most importantly, a large comfortable bed. It has a stunning bar on the ground floor and a sky top roof area. They also helped arrange transportation to and frow the airport. I throughly enjoyed my stay there. Can't fault the Hotel in anyway and I strongly can recommend them. Steve.

6

Roy Rene

11 Jan 2024

·

Stayed 3 nights

Housekeeping was terrible. We checked into a dirty room. which too 2 requests to correct. .. some staff were very helpful, others not so much. Good location, but hotel is aging fast...

6

Alice

27 Jan 2024

·

Stayed 1 night

The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly.

10

marc

2 Apr 2023

·

Stayed 1 night

Both homestay's where were very relaxing with great facilities and beds, and the hosts were fantastic. The hotel was great as well had everything and very comfortable.

8

Urakawa

20 Nov 2024

·

Stayed 3 nights

この辺りのホテルは仕方ないですが、建物は古く、窓から外は見えませんので、閉塞感があります。そのような中では、比較的良いホテルだと思います。

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests found rooms clean, but others reported dirty rooms, lingering smells, hair on bedding, and maintenance issues such as leaky toilets or broken showers. Housekeeping responsiveness varied.

Related guest reviews

4

Angel

15 Nov 2025

·

Stayed 2 nights

This property is a two stars hotel trying to be five stars, and missing the mark rather badly. Bathrooms are in need of a serious update, the furniture in the rooms is just sad and worn, and the staff, while trying to be helpful, are just ill equipped. Booked the presidential suite, and it should be called the pauper suite. It smelled terribly, one bathroom had a leaky toilet that made it unusable, and decor was just generally run down. There was no trash can in the room, and the bedding smelled damp. Despite booking in advance, the room was not ready even after check-in time...I could go on, but just know to avoid this hotel!

6

HIDEO

3 May 2024

·

Stayed 4 nights

観光で4泊しました。前半の2日間は、熱い湯が使えませんでした。部屋にフェイスタオルが無く、持って来てもらいました。翌日も無いので、このホテルは、フェイスタオルを出さないのが標準の様です。受付のメンバーはにこやかさとホスピタリティが無いように感じました。場所が良いのに非常に残念でした。

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8

Shih Feng

24 Mar 2025

·

Stayed 2 nights

地點位於舊城區內，步行非常方便，就是房間設施老舊了一些，整體算乾淨、整潔！沒有對外窗是個小問題，但舊城區的老建築大概也就差不多這樣了

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10

stephen

12 Apr 2025

·

Stayed 7 nights

Absolutely amazing hotel and knowledgeable. Located just a stone throw away from the lively 'Old Quarter' area of central Hanoi. The staff are most helpful, as I booked the city moped tour and Halong Bay day trip through the hotel. The rooms are clean and spacious. My room was fully fitted out with amenities such as hair dryer and safe but most importantly, a large comfortable bed. It has a stunning bar on the ground floor and a sky top roof area. They also helped arrange transportation to and frow the airport. I throughly enjoyed my stay there. Can't fault the Hotel in anyway and I strongly can recommend them. Steve.

8

Yukihiro

14 Dec 2025

·

Stayed 2 nights

客室はもう少し照明が明るいといいですね。あと、シャワーが壊れかけてるので修理した方がいいです。スタッフはとても良かったです。

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8

David

8 Mar 2025

·

Stayed 1 night

Helpful staff, clean and spacious room though no window. We stayed one night but slept well, nice and quiet at the back of the hotel, despite being in busy location. Breakfast was very good. Thanks!

6

Roy Rene

11 Jan 2024

·

Stayed 3 nights

Housekeeping was terrible. We checked into a dirty room. which too 2 requests to correct. .. some staff were very helpful, others not so much. Good location, but hotel is aging fast...

8

Jovian

9 Dec 2022

·

Stayed 19,328 nights

Good location but wish it was a cleaner experience. Came back to the room one night to find trash (food packaging etc) on the floor and lumps of hair on the bed. As it was late, did not call for rectifications and simply avoided the dirty areas. Trash was cleared the next day.

6

Alice

27 Jan 2024

·

Stayed 1 night

The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly.

10

Mai

16 Nov 2025

·

Stayed 2 nights

We love our stay here , beautiful hotel and clean. Thao is wonderful receptionist, very helpful and friendly. We will come back again.

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AI-generated summary based on recent guest reviews

Rooms

Room quality is mixed: some guests praised spacious, comfortable rooms and balconies, while many mentioned rooms without windows, dated decor, limited views, or street noise through thin windows. A few noted lighting was dim.

Related guest reviews

4

Angel

15 Nov 2025

·

Stayed 2 nights

This property is a two stars hotel trying to be five stars, and missing the mark rather badly. Bathrooms are in need of a serious update, the furniture in the rooms is just sad and worn, and the staff, while trying to be helpful, are just ill equipped. Booked the presidential suite, and it should be called the pauper suite. It smelled terribly, one bathroom had a leaky toilet that made it unusable, and decor was just generally run down. There was no trash can in the room, and the bedding smelled damp. Despite booking in advance, the room was not ready even after check-in time...I could go on, but just know to avoid this hotel!

10

Bianca

3 May 2025

·

Stayed 1 night

Beautiful hotel, great room, good size. Breakfast wasn’t the best but there were still lots of food options.

8

Shih Feng

24 Mar 2025

·

Stayed 2 nights

地點位於舊城區內，步行非常方便，就是房間設施老舊了一些，整體算乾淨、整潔！沒有對外窗是個小問題，但舊城區的老建築大概也就差不多這樣了

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6

masami

17 Feb 2025

·

Stayed 1 night

Facilities and room are old and no window there in the room.

10

stephen

12 Apr 2025

·

Stayed 7 nights

Absolutely amazing hotel and knowledgeable. Located just a stone throw away from the lively 'Old Quarter' area of central Hanoi. The staff are most helpful, as I booked the city moped tour and Halong Bay day trip through the hotel. The rooms are clean and spacious. My room was fully fitted out with amenities such as hair dryer and safe but most importantly, a large comfortable bed. It has a stunning bar on the ground floor and a sky top roof area. They also helped arrange transportation to and frow the airport. I throughly enjoyed my stay there. Can't fault the Hotel in anyway and I strongly can recommend them. Steve.

4

Klaus

13 Nov 2023

·

Stayed 3 nights

I did not stay because too noisy. Room windows too thin do not protect from noise. If you are noice sensitive do not choose this Hotel.

6

hugo

26 Sept 2022

·

Stayed 2 nights

Heb kamer gehuurd met raam. Het raam gaf uit op een overdekte opslagplaats van warm water en dus viel er niets te zien. Waarom betaal ik dan meer om een raam te hebben. Het ontbijt is ook zeer beperkt.

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8

David

8 Mar 2025

·

Stayed 1 night

Helpful staff, clean and spacious room though no window. We stayed one night but slept well, nice and quiet at the back of the hotel, despite being in busy location. Breakfast was very good. Thanks!

8

Justin

16 Jan 2023

·

Stayed 19,351 nights

It was a very convenient location near Kiem lake. The balcony overlooking the busy street was fun but didn't seem to loud when we had the door closed.

6

Alice

27 Jan 2024

·

Stayed 1 night

The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly.

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Service

Service is generally friendly and helpful, with staff assisting with early check in, tours, translations, and airport transfers. However, several reviews cite inconsistent helpfulness, delays, and pushy tipping.

Related guest reviews

4

Angel

15 Nov 2025

·

Stayed 2 nights

This property is a two stars hotel trying to be five stars, and missing the mark rather badly. Bathrooms are in need of a serious update, the furniture in the rooms is just sad and worn, and the staff, while trying to be helpful, are just ill equipped. Booked the presidential suite, and it should be called the pauper suite. It smelled terribly, one bathroom had a leaky toilet that made it unusable, and decor was just generally run down. There was no trash can in the room, and the bedding smelled damp. Despite booking in advance, the room was not ready even after check-in time...I could go on, but just know to avoid this hotel!

8

John

29 Dec 2025

·

Stayed 1 night

Polite and professional staff. Driver picked me up at the airport into the great job getting me to the hotel. The hotel itself is good, not great. A little worn down in places. The breakfast was outstanding

6

HIDEO

3 May 2024

·

Stayed 4 nights

観光で4泊しました。前半の2日間は、熱い湯が使えませんでした。部屋にフェイスタオルが無く、持って来てもらいました。翌日も無いので、このホテルは、フェイスタオルを出さないのが標準の様です。受付のメンバーはにこやかさとホスピタリティが無いように感じました。場所が良いのに非常に残念でした。

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6

Wendy

25 May 2024

·

Stayed 1 night

Good location but service wasn't great

10

stephen

12 Apr 2025

·

Stayed 7 nights

Absolutely amazing hotel and knowledgeable. Located just a stone throw away from the lively 'Old Quarter' area of central Hanoi. The staff are most helpful, as I booked the city moped tour and Halong Bay day trip through the hotel. The rooms are clean and spacious. My room was fully fitted out with amenities such as hair dryer and safe but most importantly, a large comfortable bed. It has a stunning bar on the ground floor and a sky top roof area. They also helped arrange transportation to and frow the airport. I throughly enjoyed my stay there. Can't fault the Hotel in anyway and I strongly can recommend them. Steve.

10

Sylvie

5 Oct 2025

·

Stayed 3 nights

Très bon service, les employés sont dévoués et toujours souriants !

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10

Paul

12 Nov 2025

·

Stayed 2 nights

I be arrived 4 hours before check-in and very tired from an overnight flight, Thao at reception was so kind and arranged for a room to be cleaned early. The staff were all very helpful and the room was ok, also good location.

6

Megan

8 Oct 2024

·

Stayed 1 night

I only had 1 night booked and im glad, this hotel was very conveniently located but lacked the accommodating nature of many other motels I've stayed at. It was a hassel for the staff to get me some water when i asked, The staff are very pushy when asking for a tip, one even told me it wasnt enough when i did tip him and after breakfast I walked up to my room to find a male staff member walking out of my room, when i asked him what he was doing he said he was checking if i had checked out (this was at 8am)

8

Will Korman

24 Dec 2025

·

Stayed 4 nights

The staff was wonderful

10

Mai

16 Nov 2025

·

Stayed 2 nights

We love our stay here , beautiful hotel and clean. Thao is wonderful receptionist, very helpful and friendly. We will come back again.

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AI-generated summary based on recent guest reviews

Location

Widely praised central Old Quarter location close to Hoan Kiem Lake, markets, and sights, with easy walking access. Busy surroundings can mean some street noise, though back rooms are quieter.

Related guest reviews

10

David

16 Feb 2024

·

Stayed 2 nights

Location is great, in the middle of the Old Quarter. Period decor is elegant. With breakfast buffet included, this is good value.

10

Tamela

17 Feb 2024

·

Stayed 2 nights

We absolutely loved Golden Silk Boutique Hotel. It's located in such a great place near the old part of Ha Noi and the lake. The people were so welcoming and went out of their way to help all the time. The breakfast was soooo good. I highly recommend this place!

10

Rie

23 Sept 2024

·

Stayed 4 nights

Location is ideal for shopping and eating. Our room was clean and comfortable to stay. The service is really good and communication with staffs was perfect. However, since this hotel is on the busy street, we could hear the sound of bikes, but it's ok level. I enjoyed staying this hotel.

8

Shih Feng

24 Mar 2025

·

Stayed 2 nights

地點位於舊城區內，步行非常方便，就是房間設施老舊了一些，整體算乾淨、整潔！沒有對外窗是個小問題，但舊城區的老建築大概也就差不多這樣了

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10

david

13 Jan 2023

·

Stayed 19,367 nights

Great location and very nice hotel, very helpful staff

10

Harvey

26 Dec 2023

·

Stayed 2 nights

Convenient location

8

Shirley

16 Mar 2025

·

Stayed 3 nights

Golden Silk has a great location in the Old Quarter, close to shopping and tourist attractions like Train Street. The hotel staff was very helpful. There are some interesting eateries nearby, including Met across the Street and Banh Mi 25, which is about a 10-minute walk away.

10

Harvey

30 Dec 2023

·

Stayed 2 nights

More or less in the heart of the Old Quarter, so convenient for walking around.

10

Paul

12 Nov 2025

·

Stayed 2 nights

I be arrived 4 hours before check-in and very tired from an overnight flight, Thao at reception was so kind and arranged for a room to be cleaned early. The staff were all very helpful and the room was ok, also good location.

8

Warren

26 Jan 2024

·

Stayed 4 nights

It's close to the weekend night market

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Dining

Breakfast is frequently described as good to excellent with decent variety. A few guests felt it was limited or average.

Related guest reviews

10

David

16 Feb 2024

·

Stayed 2 nights

Location is great, in the middle of the Old Quarter. Period decor is elegant. With breakfast buffet included, this is good value.

10

Tamela

17 Feb 2024

·

Stayed 2 nights

We absolutely loved Golden Silk Boutique Hotel. It's located in such a great place near the old part of Ha Noi and the lake. The people were so welcoming and went out of their way to help all the time. The breakfast was soooo good. I highly recommend this place!

8

John

29 Dec 2025

·

Stayed 1 night

Polite and professional staff. Driver picked me up at the airport into the great job getting me to the hotel. The hotel itself is good, not great. A little worn down in places. The breakfast was outstanding

10

Bianca

3 May 2025

·

Stayed 1 night

Beautiful hotel, great room, good size. Breakfast wasn’t the best but there were still lots of food options.

6

hugo

26 Sept 2022

·

Stayed 2 nights

Heb kamer gehuurd met raam. Het raam gaf uit op een overdekte opslagplaats van warm water en dus viel er niets te zien. Waarom betaal ik dan meer om een raam te hebben. Het ontbijt is ook zeer beperkt.

Translate

8

David

8 Mar 2025

·

Stayed 1 night

Helpful staff, clean and spacious room though no window. We stayed one night but slept well, nice and quiet at the back of the hotel, despite being in busy location. Breakfast was very good. Thanks!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $52	23 $63	24 $54
25 $51	26 $82	27 $50	28 $82	29 $51	30 $51	31 $51

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $52	3 $51	4 $52	5 $51	6 $59	7 $61
8 $50	9 $48	10 $48	11 $61	12 $61	13 $61	14 $61
15 $48	16 $63	17 $48	18 $48	19 $48	20 $48	21 $82
22 $85	23 $59	24 $48	25 $72	26 $80	27 $58	28 $48
29 $71	30 $57

Golden Silk Boutique Hotel - Hanoi Old Quarter

Prices for Golden Silk Boutique Hotel - Hanoi Old Quarter

Monthly average prices

About this property

Location

Room options

Luxury Internal Window Room

Luxury Old Quarter View Room

Presidential Suite

Studio Suite, Balcony

Luxury Suite

Deluxe Internal Window Room

Family Connecting Suite

Luxury Suite, Terrace, City View

Guest reviews of Golden Silk Boutique Hotel - Hanoi Old Quarter

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Golden Silk Boutique Hotel - Hanoi Old Quarter

Prices for upcoming dates