The Stag Enfield

Avoid at all costs… service terrible.. owners, rude and don’t expect liability. Room conditions are not livable.

Came in through the back door - like walking through a dirty ashtray.

This place should be closed for health and safety reasons. The bathroom window was missing glass, and despite calling the emergency number provided, there was no response at all. There was zero communication. It was –6°C outside, and both the bathroom and room were freezing cold. The property was extremely dirty and unsafe: pubic hair everywhere, a ruined carpet, and an old bed with springs coming through the mattress. It was the longest night ever, and there was no possibility of receiving a full refund.

Room double booked despite the booking 2 months in advance. This was apparently due to the existing residents extending their stay. No communication of this and was even able to enter the room as was sent check in information. Really poor.

The bed was broken (sunk in the middle of the bed) tv lost service every 5 minutes, there’s no1 to talk to, the place was a complete shambles. The only good thing was the room was clean.