Name: Bank House
Address: King's Staithe Square, King's Lynn, England, United Kingdom, King's Lynn, Norfolk, GB
Price range: $162–$200 per night
Rating: 9.13

What guests think

At Bank House, guests frequently highlight the scenic riverside location and charming historic building, along with friendly, helpful staff; many also find the rooms comfortable and the restaurant and breakfast enjoyable, creating a relaxed base for exploring King’s Lynn.

Parking is off site and can be confusing, and several reviews note dated or awkward bathrooms and occasional shower issues. Historic quirks like low beams, stairs to attic rooms, temperature control, or occasional noise are mentioned, and breakfast service can be inconsistent at times. Expect a characterful stay with strong service in a central, scenic spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar areas are well regarded. Parking is off site and paid, with several guests finding it confusing; some mention dog friendly touches.

Related guest reviews

8

Gary

Aug 23, 2024

·

Stayed 1 night

This was our third stay at The Bank House and the staff in general have always been friendly and helpful. The Bar areas are well appointed and service was good. Our room ( Purfleet ) was at the top of the building and had a nice view over the square. The room itself is a little dated ( Bathroom in particular) but had nice touches like a coffee machine / nibbles etc.

10

Graham

Aug 6, 2023

·

Stayed 2 nights

Excellent location next to the Quay and within easy walking distance of the town. It’s an historic building with very well appointed rooms, a restaurant which serves good food and popular bar all supported by courteous and friendly staff.

6

Shoki

Oct 22, 2024

·

Stayed 1 night

It did not have the wow factor, it was average, Bed was soft, parking was not at the site

10

Angelo

Jul 31, 2023

·

Stayed 2 nights

Fabulous location , great suite perfect if you have dogs or not . Staff very attentive and welcoming , great breakfast . We will Defo return again .

10

David

May 6, 2024

·

Stayed 2 nights

The only issue is parking. The Kings Lynn parking machine requires you to feed coins for limited hours. I had to download their unique pay app to avoid feeding the meter every few hours day and night.

10

David

Apr 13, 2023

·

Stayed 1 night

Great room great staff great view comfortable bed but so cold and the thermostat wouldn’t work?? Such a shame but I will stay again, the car parking is ready complex and I ended up with a ticket

10

Rachel

Jun 26, 2024

·

Stayed 1 night

Property was great. Breakfast was really good. Area around the hotel was pretty dead, but there were a few good restaurants. Public parking was difficult to navigate

8

martin

Oct 25, 2023

·

Stayed 1 night

No hotel parking But plenty near by if you don’t mind paying .

10

Cheryl

Nov 5, 2023

·

Stayed 1 night

Characterful, very large room, with very large comfy bed and sitting area with lovely arm chairs. Staff very friendly and efficient. Breakfast absolutely delicious. Very dog friendly, pooch was allowed to come and dine with us, hotel even provided a dog bed for our room.

8

David

Jul 28, 2023

·

Stayed 2 nights

Only drawback is lack of free parking. All day parking available a 5 minute walk away. There is an unloading place and short stay parking right outside.

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Cleanliness

Reviews consistently describe Bank House as clean with attentive housekeeping.

Related guest reviews

10

Jonathan

Oct 30, 2025

·

Stayed 1 night

yes clean and comfortable with period charm

10

Stuart

Apr 23, 2023

·

Stayed 1 night

Staff were Fantastic. Room was clean and spacious bed was really comfortable.

10

Stacy

Oct 12, 2023

·

Stayed 1 night

Stay was absolutely perfect ! Staff , location, cleanliness and food could not have been better! Truly amazing !! Thank You for a fabulous stay !

10

Fiona

Oct 8, 2023

·

Stayed 2 nights

All the staff from front of house to the cleaners was absolutely lovely. Rooms were clean although a little sparse, but bed was comfy, room was quiet and breakfast was great!

10

Editha

Oct 27, 2023

·

Stayed 1 night

The staff was very friendly and welcoming, the room very comfortable, breakfast was really good. The only negative thing was the strong smell of open fire in my room, which I generally quite like but the following days, all my clothes smelled like that.

10

josephine

Aug 24, 2023

·

Stayed 3 nights

Utopian! Perfect in every way. I even tipped my cleaning lady.

10

Grahame

Jun 27, 2023

·

Stayed 3 nights

What a brilliant time we had here. Staff were great the hotel was clean, tidy and very smart. The weekend was festival too weekend in Kings Lynn with the music stage in the square outside the hotel. The group opening the festival the Rick Parfitt Jnr band were excellent they must have played for two hours a rock party band - brill. They were followed by a fireworks display that we could see from our room - fantastic. We ate at the hotel a couple of times food very good. Would highly recommend the Bank House.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious and comfortable with character and river or square views. Recurring comments mention dated or awkward bathrooms and occasional issues such as low beams, tricky showers, temperature, noise, or a defective bed in one case.

Related guest reviews

6

Lee Fischer

Nov 1, 2025

·

Stayed 1 night

The room was okay, a little on the stark side with a low beam across the middle. Not good for tall people like us. The bathroom really needs upgrading. Very friendly staff.

8

Jonathan

Dec 19, 2025

·

Stayed 1 night

Staff great hotel always good. My bathroom was tired room on third floor

8

Gary

Aug 23, 2024

·

Stayed 1 night

This was our third stay at The Bank House and the staff in general have always been friendly and helpful. The Bar areas are well appointed and service was good. Our room ( Purfleet ) was at the top of the building and had a nice view over the square. The room itself is a little dated ( Bathroom in particular) but had nice touches like a coffee machine / nibbles etc.

10

Humphrey

Nov 22, 2023

·

Stayed 1 night

Very nice overall. Dinning room a bit cold and soulless but food was excellent. Room comfortable but too warm.

8

Mark

Jul 29, 2025

·

Stayed 1 night

Great location and building, slight problem with shower but would stay again.

6

christine

May 19, 2024

·

Stayed 1 night

This was a delightful building but it was very noisy

10

Jennifer

Aug 4, 2024

·

Stayed 2 nights

Attic room, so a couple of flights of stairs, but the guy at check in carried both our cases upstairs for us. Lovely view of the Great Ouse. We enjoyed people watching from the two window. Appreciated the electric fan in the room. Breakfast was nice and the staff helpful and pleasant. The lady staff member enjoyed a laugh when she mistook my bearded husband gor another bearded guest.

10

Maria

Aug 29, 2023

·

Stayed 1 night

Lovely location, staff really friendly. Room was lovely, bed really comfy . Beautiful view from all windows

8

Susan

Aug 13, 2024

·

Stayed 2 nights

Large lovely room overlooking Great Ouse in ancient building of much charm and history. Helpful front desk staff. Area around hotel made one feel as if one were in the Low Countries. Amazing architecture.

6

Sally

Dec 28, 2024

·

Stayed 1 night

Treated ourselves to the most expensive room and was disappointed. The bed was broken (half the legs missing resulting in rolling into middle) and the coffee machine didn’t work. Instructions for the coffee machine didn’t match the machine we had so not much help. The room included champagne service, but there was no mention whatsoever in the room of any room service so still non the wiser what this was ?! The food wasn’t bad but not as good either. Main even meals were very salty. Selection at breakfast was mediocre at best. Just cereal in boxes and dried fruit in jars the hot menu was good variety but special requests were bit hit and miss. First time ever only 1slice of toast brought to table and hollandaise sauce tasted only of vinegar. Overall disappointed at £300 spent for one night and evening meal.

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Service

Service is widely praised as friendly, welcoming, and helpful from check in to dining. A few guests reported odd or slow breakfast service.

Related guest reviews

10

Paul

Aug 22, 2025

·

Stayed 1 night

Great location easy to park and lovely staff and hotel

6

Denis

Mar 22, 2023

·

Stayed 2 nights

The hotel and our room was excellent but the service in the restaurant, particularly at breakfast, had problems. There was still no service 15 minutes after the beginning of breakfast with 4 tables occupied and it was only after intervening with the chef that he came out to serve coffee and take orders

8

Gary

Aug 23, 2024

·

Stayed 1 night

This was our third stay at The Bank House and the staff in general have always been friendly and helpful. The Bar areas are well appointed and service was good. Our room ( Purfleet ) was at the top of the building and had a nice view over the square. The room itself is a little dated ( Bathroom in particular) but had nice touches like a coffee machine / nibbles etc.

10

Jennifer

Aug 4, 2024

·

Stayed 2 nights

Attic room, so a couple of flights of stairs, but the guy at check in carried both our cases upstairs for us. Lovely view of the Great Ouse. We enjoyed people watching from the two window. Appreciated the electric fan in the room. Breakfast was nice and the staff helpful and pleasant. The lady staff member enjoyed a laugh when she mistook my bearded husband gor another bearded guest.

10

Katie

Aug 28, 2023

·

Stayed 2 nights

The customer service at The Bank House was faultless. Everyone was friendly and helpful and the team helped make our stay really enjoyable. Our room was great (we stayed in the Captian’s room) and the breakfast included was delicious. If we’re ever in the area again we would happily come back to stay.

10

Guy

Oct 6, 2024

·

Stayed 1 night

Pretty good… loved the room. Breakfast was a little weird, we were instructed to move tables then the host leaned over us on 3 separate occasions!

10

Jeanette

Aug 27, 2023

·

Stayed 1 night

Lovely old hotel in a great place. The staff are brilliant.

10

Alexis

Jul 6, 2023

·

Stayed 2 nights

The service we received from check in, to ordering food and drinks, to check out was fantastic. Your staff and establishment made us feel very welcome.

10

David

Jul 17, 2024

·

Stayed 1 night

Friendly staff

10

Jerome

Aug 24, 2025

·

Stayed 1 night

Very good service from all staff, very professional.

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Location

Riverside setting by the quay and close to the town centre draws strong praise, with attractive views of the Great Ouse. Some note off site paid parking and that the immediate area can feel quiet.

Related guest reviews

10

Paul

May 28, 2024

·

Stayed 1 night

12 bedrooms in an historical building next to the River Ouse with plenty of car parking and within easy walking distance of rail and bus stations and the town centre. Locally the Bank House is known for its restaurant, which did not disappoint. A lovely room also. The electric shower was slow to work and difficult to control, but that was my only complaint. I'd stay there again.

10

Paul

Aug 22, 2025

·

Stayed 1 night

Great location easy to park and lovely staff and hotel

10

Jennifer

Aug 4, 2024

·

Stayed 2 nights

Attic room, so a couple of flights of stairs, but the guy at check in carried both our cases upstairs for us. Lovely view of the Great Ouse. We enjoyed people watching from the two window. Appreciated the electric fan in the room. Breakfast was nice and the staff helpful and pleasant. The lady staff member enjoyed a laugh when she mistook my bearded husband gor another bearded guest.

10

David

Jan 4, 2026

·

Stayed 1 night

A brilliant location... and amazing building, oozing with everything...

10

Paul

Sep 21, 2023

·

Stayed 1 night

The harborside views and quietness at night were great

10

Graham

Aug 6, 2023

·

Stayed 2 nights

Excellent location next to the Quay and within easy walking distance of the town. It’s an historic building with very well appointed rooms, a restaurant which serves good food and popular bar all supported by courteous and friendly staff.

8

Susan

Aug 13, 2024

·

Stayed 2 nights

Large lovely room overlooking Great Ouse in ancient building of much charm and history. Helpful front desk staff. Area around hotel made one feel as if one were in the Low Countries. Amazing architecture.

10

Marc

Aug 30, 2023

·

Stayed 1 night

Great location, interesting history, lovely old building. Service was great and prices good.

10

S

Aug 7, 2024

·

Stayed 1 night

Good one night stay. Lovely building. Close to the town centre. Very nice breakfast.

10

linda

May 24, 2024

·

Stayed 4 nights

Lovely location for a visit to historic Kings Lynn. Hotel staff were friendly and knowledgeable of area. Breakfasts exceptional in variety and cooking. The restaurant had a reasonably priced menu with well cooked food. Room amenities good even in the Garret room.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurant dishes are frequently praised for quality and variety. Some reported inconsistencies, including salty dishes, limited cold options, musty wine, a cool dining room, or slow breakfast service.

Related guest reviews

10

Paul

May 28, 2024

·

Stayed 1 night

12 bedrooms in an historical building next to the River Ouse with plenty of car parking and within easy walking distance of rail and bus stations and the town centre. Locally the Bank House is known for its restaurant, which did not disappoint. A lovely room also. The electric shower was slow to work and difficult to control, but that was my only complaint. I'd stay there again.

6

Denis

Mar 22, 2023

·

Stayed 2 nights

The hotel and our room was excellent but the service in the restaurant, particularly at breakfast, had problems. There was still no service 15 minutes after the beginning of breakfast with 4 tables occupied and it was only after intervening with the chef that he came out to serve coffee and take orders

10

Humphrey

Nov 22, 2023

·

Stayed 1 night

Very nice overall. Dinning room a bit cold and soulless but food was excellent. Room comfortable but too warm.

10

E Clothier

May 27, 2024

·

Stayed 1 night

Lovely hotel with super, welcoming staff. Excellent food in the restaurant as well. Could not have had a better stay.

10

Graham

Aug 6, 2023

·

Stayed 2 nights

Excellent location next to the Quay and within easy walking distance of the town. It’s an historic building with very well appointed rooms, a restaurant which serves good food and popular bar all supported by courteous and friendly staff.

6

Sally

Dec 28, 2024

·

Stayed 1 night

Treated ourselves to the most expensive room and was disappointed. The bed was broken (half the legs missing resulting in rolling into middle) and the coffee machine didn’t work. Instructions for the coffee machine didn’t match the machine we had so not much help. The room included champagne service, but there was no mention whatsoever in the room of any room service so still non the wiser what this was ?! The food wasn’t bad but not as good either. Main even meals were very salty. Selection at breakfast was mediocre at best. Just cereal in boxes and dried fruit in jars the hot menu was good variety but special requests were bit hit and miss. First time ever only 1slice of toast brought to table and hollandaise sauce tasted only of vinegar. Overall disappointed at £300 spent for one night and evening meal.

10

Glynis

Aug 7, 2023

·

Stayed 2 nights

Excellent! Hotel, food and location superb

10

S

Aug 7, 2024

·

Stayed 1 night

Good one night stay. Lovely building. Close to the town centre. Very nice breakfast.

6

Elizabeth

Dec 3, 2023

·

Stayed 1 night

Service was fantastic. Food was brilliant. Wine was a little musty (maybe they need to look at how it’s being stored) Bed was terrible— pillows were very lumpy. Had a very uncomfortable night. A shame, as everything else was great.

10

linda

May 24, 2024

·

Stayed 4 nights

Lovely location for a visit to historic Kings Lynn. Hotel staff were friendly and knowledgeable of area. Breakfasts exceptional in variety and cooking. The restaurant had a reasonably priced menu with well cooked food. Room amenities good even in the Garret room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $171
6 $188	7 $189	8 $167	9 $168	10 $170	11 $188	12 $188
13 $168	14 $198	15 $188	16 $168	17 $168	18 $168	19 $168
20 $170	21 $171	22 $168	23 $168	24 $171	25 $167	26 $168
27 $168	28 $168	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $168	2 $188	3 $200
4 $189	5 $168	6 $164	7 $168	8 $164	9 $168	10 $171
11 $170	12 $164	13 $171	14 $168	15 $165	16 $199	17 $192
18 $171	19 $164	20 $171	21 $164	22 $171	23 $189	24 $184
25 $168	26 $162	27 $171	28 $164	29 $171	30 $164	31 $171

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About this property

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Superb

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What guests think

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