Name: Holiday Inn Express & Suites Belle Vernon by IHG
Address: 181 Finley Rd, Belle Vernon, Pennsylvania, United States of America, Belle Vernon, Pennsylvania, US
Price range: US$74–US$156 per night
Rating: 7.5

What guests think

At Holiday Inn Express & Suites Belle Vernon by IHG, travelers frequently praise the friendly staff, generally clean rooms, and complimentary breakfast, while recurring complaints cite key-card failures, maintenance problems like broken A/C and dated furnishings, and pool closures.

Guests also like the convenient location and often note spacious rooms. However, several reviews describe operational issues such as overbooking, rooms not ready at check-in, and slow or absent assistance. Overall, expect a convenient stay with variable upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool availability is inconsistent, with several reports of closures or maintenance issues, though some guests enjoyed a heated pool when open; the hot tub has been out pending permits. Parking is described as safe or convenient, and some common areas or equipment were marked out of order.

Related guest reviews

10

David

21 Jun 2025

·

Stayed 1 night

convenient helpful staff good parking excellent breakfast

2

Bruce

10 Mar 2023

·

Stayed 2 nights

Only two people working, no breakfast, evidently the manager or owner left with everything. Staff did not care about people and try to help with limited supplies. Pool closed. I really want a refund or partial refund.

10

Debra

22 Sept 2024

·

Stayed 2 nights

My dad and I stayed for 2 nights. It was clean. Breakfast was great, pool was heated and staff was very friendly and helpful. I would gladly stay there again.

6

Kathy

26 Oct 2025

·

Stayed 3 nights

The pool was out of commission. Our door key never worked, had to get it re programmed every time. Tv had very limited channels. No usb charging. Refrigerator froze everything. Hotel definitely needs to modernize.

6

Marvin

8 Oct 2025

·

Stayed 4 nights

Pool not working, smelled like Marijuana in the halls, had to ask for room to be serviced so I could get fresh towels. The young lady that was making the breakfast was fantastic.

6

Kd

31 Oct 2025

·

Stayed 1 night

There were a lot of areas with signs up saying closed or out of order. The common areas did not appear to be very clean. Out room was good and the breakfast was very good.

10

morgan makayla

5 May 2025

·

Stayed 1 night

Pool was very nice! Lady working front desk was very nice and helpful.

6

Erik

5 Mar 2023

·

Stayed 1 night

Close to where we needed to be the next day but not the cleanest. Hallways and elevators were dirty. Pool not working. Juice machine at breakfast down.

10

Barbara

8 Feb 2024

·

Stayed 2 nights

Very nice spacious room. Comfortable bed. Elevator worked good every time. Breakfast was good, especially the omelettes!! And the pool was heated nicely!

10

Toni

28 Jul 2025

·

Stayed 1 night

We love the staff and facilities at this Holiday Inn. They are trying to get the hot tub fixed for 3 months now, they submitted a request for the permit 4 months ago but are still waiting. if there is anything you can do to help this along, that would be great.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many found rooms clean, while others reported mold, odors, stained or worn items, and dirty hallways or elevators. Housekeeping consistency varied between stays.

Related guest reviews

6

Cynthia

5 Nov 2024

·

Stayed 1 night

Arrive on time room was not ready even tho I arrived in town an hour later than check in. The room smelled like feet. I had to ask for more cleaning disinfected stuff. My children said the pool area wasn’t that clean. I not sure if I will stay at this place anymore. It’s like Holiday Inn is going down they use to be better. The staff stands right at the front entrance smoking. Like move away from the main entrance everybody don’t smoke. The place needs a some TLC

10

Cheryl

23 Nov 2025

·

Stayed 1 night

Clean room. Great breakfast buffet options. They even had a pancake making station. We would definitely stay here again.

2

Harjas

28 Aug 2025

·

Stayed 1 night

There was a mold on windows. The room was not really cleaned. mushy smell was coming from the room.

2

Matthew

29 Sept 2023

·

Stayed 1 night

My room was a mess. Stains on the carpets and bed linens, cracks in the walls and ceiling, dust on almost every surface and whatever surfaces weren’t dusty were smeared with cleaning product. Half the lights in my room didn’t work and the fire alarm was hanging off the ceiling. Beds were made so messily that I wasn’t sure they had even been washed and replaced since the last person stayed there. I don’t expect everything to be perfect and I try to be understanding when things aren’t as expected, but the whole place felt pretty gross and I won’t be staying there again.

10

Dana

3 Sept 2024

·

Stayed 1 night

Clean well equipped room, Friendly staff at check in and checkout. Quiet hotel

6

Kd

31 Oct 2025

·

Stayed 1 night

There were a lot of areas with signs up saying closed or out of order. The common areas did not appear to be very clean. Out room was good and the breakfast was very good.

10

Angel

10 Jul 2024

·

Stayed 1 night

Very clean and staff is nice!

10

Karen

25 Oct 2024

·

Stayed 2 nights

I was so comfortable and had everything that I needed and wanted. The breakfast was especially delicious and fresh. The room was so clean and everything smelled fresh! GREAT value for the price!!

2

Brandon

14 Jun 2025

·

Stayed 2 nights

Mold, water pouring from ceiling, grease on headboard, spray paint on walls, among many other things. Stayed one of two nights after I cleaned with my own Clorox wipes. Sheets and towels were clean.

10

Gerlin

3 Aug 2023

·

Stayed 1 night

Our arrival was uneventful. Check-in was smooth and quick. Staff was friendly and polite. Bed and room clean and ready for a good night sleep.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, but many report dated decor, hard beds, and maintenance problems such as malfunctioning air conditioning or televisions; some also note thin walls and limited in-room features like channel selection or charging ports. When issues are absent, guests found them comfortable and quiet.

Related guest reviews

4

Jamey

25 Oct 2024

·

Stayed 1 night

the air did not work, staff said they could not do anything about it.

6

Casey

23 Oct 2023

·

Stayed 2 nights

Friendly recieptionist right off the bat! Loved her! Checked in quickly and received our special requests. Room was clean and roomy for 2 adults and a 17 year old. However, the swing lock on the door was broken, the exhaust fan in the bathroom was broken, and the beds were hard as could be. You could even hear the springs screeching when you went to lay down. There was also no clock in our room and not enough charging stations for 3 people with all of our devices. The breakfast buffet had many choices. The egg and cheese omelet was surprisingly good! However, the pancake machine was on the fritz, " as usual" as the attendant said! Ugg. The Snack store, Open 24 hours, was less than to be desired, with little to choose from. But, the prices were very reasonable. Would stay here again if I had to because of location and customer service. But, I would make sure the room was up to par!

6

Joseph

15 Aug 2023

·

Stayed 2 nights

Hotel was nice, people were friendly, and the breakfast was good. The bed and pillows were not comfortable at all.

2

Corey

8 Jun 2025

·

Stayed 1 night

Book a room and pre pay weeks in advance, only to get there and a room not be ready at check in time. Lady at the counter kept saying she’s only worked there 4 days and doesn’t know what to do. Took almost 2 hours past check in for the room. Then the tv didn’t work, outlet for alarm clock didn’t work. Really not that clean.

4

Caitlin

17 Aug 2025

·

Stayed 3 nights

The first room we were in, the AC was broken and it was 84 degrees inside. Someone had clearly been working on the unit but the front desk didn’t know it was broken. The second room they gave us was. Little bigger but the bathroom door handle was completely broken off and our room keys didn’t work on 2 separate occasions.

8

Cameron

22 Jun 2024

·

Stayed 1 night

Does the job. Thin walls and a little out dated but clean.

8

Gregory

11 Dec 2023

·

Stayed 1 night

The internet password wouldn’t work and neither did the phone in the room. The breakfast was great, parking and check in process was easy. The bed was comfortable, bathroom was clean with good water pressure

10

Lisa

1 Jul 2025

·

Stayed 1 night

Large room large shower great shower pressure

10

Barbara

8 Feb 2024

·

Stayed 2 nights

Very nice spacious room. Comfortable bed. Elevator worked good every time. Breakfast was good, especially the omelettes!! And the pool was heated nicely!

8

David

12 Jan 2026

·

Stayed 1 night

Room was clean but bed was very hard

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, but operations are uneven: many guests experienced repeated key-card failures, and some faced overbooking, rooms not ready, or slow assistance. Occasional reports mention rude interactions or poor communication.

Related guest reviews

8

Wanda

30 Sept 2025

·

Stayed 3 nights

This Holiday Inn was typical for this type of accommodations and was fine--I would stay again. My complaint is the key cards stopped working after several hours. I checked in on day one at end of the day. The next two nights, I went to the room--key did not work. I had to go back down the hall, down the elevator after waiting for it. Then down to desk to wait for help recharging my room keys. The staff was great.

2

Laura

10 Aug 2025

·

Stayed 1 night

Made my reservation at 9pm. Received a call just before midnight telling me that I didn't have a room and they cancelled my reservation. I had my baby in the car with me. It was scary to be in such a tenuous position without any safe place to go.

6

Kathy

26 Oct 2025

·

Stayed 3 nights

The pool was out of commission. Our door key never worked, had to get it re programmed every time. Tv had very limited channels. No usb charging. Refrigerator froze everything. Hotel definitely needs to modernize.

2

Corey

8 Jun 2025

·

Stayed 1 night

Book a room and pre pay weeks in advance, only to get there and a room not be ready at check in time. Lady at the counter kept saying she’s only worked there 4 days and doesn’t know what to do. Took almost 2 hours past check in for the room. Then the tv didn’t work, outlet for alarm clock didn’t work. Really not that clean.

4

Caitlin

17 Aug 2025

·

Stayed 3 nights

The first room we were in, the AC was broken and it was 84 degrees inside. Someone had clearly been working on the unit but the front desk didn’t know it was broken. The second room they gave us was. Little bigger but the bathroom door handle was completely broken off and our room keys didn’t work on 2 separate occasions.

2

April

6 Oct 2025

·

Stayed 1 night

When we arrived, we went to our room and another guest was already checked in. Turns out all rooms were either booked or not cleaned. We had to find another hotel for the night. Not happy at all with the experience.

2

Ron

27 Sept 2025

·

Stayed 1 night

Did not let me stay they did not have a room available

10

April

10 Jun 2024

·

Stayed 1 night

Hotel was super clean. Manager Maureen was amazing and helped out my party Greatly with our late arrival. I highly recommend this hotel and its staff. Super clean and quiet. Large variety of breakfast foods. Great eating area.

10

Wynne

1 Sept 2025

·

Stayed 1 night

One of the nicest group of employees we've encountered. Everyone was friendly and helpful. We will visit here again.

10

Tamie

13 Apr 2025

·

Stayed 1 night

The front desk staff was amazing! Super friendly and professional woman. Very helpful!

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Location

Location is convenient for highway access and visiting nearby areas, with several noting easy or safe parking and a setting away from downtown. A few mentioned people lingering outside at times.

Related guest reviews

10

Gary

16 Jul 2025

·

Stayed 1 night

Everything was fine, but wondered why small groups of young people were hanging out on the property. We did not feel insecure once we saw them for a bit, but others might

8

Leslie

13 Oct 2024

·

Stayed 1 night

Very convenient

8

Lawrence

15 Aug 2025

·

Stayed 2 nights

Great location and good accommodations for the price.

8

Victoria

17 Mar 2025

·

Stayed 2 nights

Convenient location

10

Eileen

16 Sept 2024

·

Stayed 1 night

Easy access to interstate and lots of choices for restaurants. Nice and clean with comfortable beds.

8

Charalampos

29 Sept 2025

·

Stayed 1 night

Clean room and safe parking, polite staff.

10

Donna

24 Jul 2023

·

Stayed 4 nights

Very convenient without being in a high traffic area. I was visiting my grandkids and was able to have them spend the night and go swimming. The staff was very nice and the breakfast was great. I had stayed other places in the past but will now be staying here every year.

4

David

11 Oct 2025

·

Stayed 4 nights

Ac shook the furnishings in the room, key cards required undated at least once a day to get in, no shower curtain for 2 days, no service at all and had to ask for towels. Lot of people hanging around in the parking lot at night partying and in and out of vehicles. Left a day early and never given any paperwork or email upon checkout....a day early.

8

Karma

22 May 2023

·

Stayed 1 night

just a convenient stop over on our trip thru Penn. Easy access off interstate

8

Jaison

24 Aug 2024

·

Stayed 1 night

Good place to stay while visiting Pittsburgh if you don’t want to stay close to downtown

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and taste, with multiple mentions of a good selection. Occasional shortages or equipment problems (pancake or juice machines) and a few poor experiences were also reported.

Related guest reviews

10

Cheryl

23 Nov 2025

·

Stayed 1 night

Clean room. Great breakfast buffet options. They even had a pancake making station. We would definitely stay here again.

10

James

24 Sept 2025

·

Stayed 3 nights

Very nice stay. It met all our needs. Breakfast was good.

4

Thomas

27 Sept 2024

·

Stayed 2 nights

We checked in and were given a room. When we opened the door, the beds were unmade, there were beer bottles all over, and questionable stains on the bathroom floor. We returned to the front desk and the annoyed attendent gave us a new room, complaining that the first one should have been cleaned. She also let us know that there was a couple staying in a room that was supposed to be unoccupied and that she might have to call the police. Not very reassuring. The following morning we went to breakfast (one of the perks is that it's included). However, the only food available was yogurt, cereal, and bagels. The pancake machine was empty and there was a sign on the serving dishes reading, "No meat until truck comes". Disappointing. But even more of a disappointment was returning to our room after a long day and finding that it hadn't been cleaned. Our daughter just moved to the area. This was our second stay at this hotel. We will not return. No apologies for our inconvenience... no refund for our breakfast... simply a complete lack of customer service.

6

Kd

31 Oct 2025

·

Stayed 1 night

There were a lot of areas with signs up saying closed or out of order. The common areas did not appear to be very clean. Out room was good and the breakfast was very good.

6

Briana

2 Jan 2024

·

Stayed 1 night

This place does not deserve to be in the IHG family of hotels. I regularly stay with Holiday Inn Express and usually love them. This place hasn’t been updated in decades. There were chips in the wall paint, the 30-something inch tv blinked off every time the mini-fridge kicked on. The drain in the bathtub didn’t drain fast so I showered in a puddle. The toilet paper is the cheapest 1-ply they could find. The carpet is not only outdated, but worn. The two desk chairs were the most uncomfortable wood chairs I have sat in. The complimentary breakfast was extremely limited and the pancake machine was broken. Any one of these issues could have been overlooked, but the combination made me very unhappy.

10

Adam

4 Jan 2025

·

Stayed 1 night

This was an excellent hotel. Clean. Large rooms. Friendly staff. And the breakfast was really, really good. We stay at a lot of Holiday Inn and Hilton properties and this breakfast was better than most. Everything stayed well stocked and the choices were really good.

6

Erik

5 Mar 2023

·

Stayed 1 night

Close to where we needed to be the next day but not the cleanest. Hallways and elevators were dirty. Pool not working. Juice machine at breakfast down.

10

Jeff

17 Nov 2025

·

Stayed 2 nights

Staff was excellent, breakfast options were very good, and the room met our expectations.

8

David

26 Feb 2023

·

Stayed 3 nights

I arrived early and they were able to accommodate my early check-in. Breakfast was good although the juice machine was broken for the duration of my 3-day stay. . I had one issue when my card/key stopped working. The front desk attendant was away from the desk and I had to wait 20 minutes for assistance. Otherwise everything was fine.

4

Lori

8 Nov 2024

·

Stayed 1 night

There was blood on the curtains, only half of the heater/ air conditioner worked. The cereal for breakfast was stale and the hot food was cold. I had to take the hot food back to the room to microwave it in order to eat it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$82
February	US$84
March	US$79
April	US$112
May	US$90
June	US$94
July	US$87
August	US$95
September	US$115
October	US$117
November	US$102
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $118	16 $99	17 $97	18 $104	19 $99
20 $78	21 $83	22 $83	23 $83	24 $83	25 $98	26 $108
27 $79	28 $85	29 $90	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $103	3 $99
4 $80	5 $85	6 $91	7 $92	8 $97	9 $136	10 $156
11 $89	12 $86	13 $85	14 $76	15 $78	16 $107	17 $95
18 $74	19 $79	20 $84	21 $84	22 $79	23 $107	24 $101
25 $86	26 $89	27 $101	28 $95	29 $93	30 $94	31 $89

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible (Accessible Tub)

Suite, 1 King Bed, Accessible (Communication, Mobility)

Suite, 1 Queen Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Suite, Multiple Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed (Roll-In Shower)

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Belle Vernon by IHG

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Prices for upcoming dates