Hampton Inn Clinton, IA

Very dissappointed that the pool lift for disabled acessabilty to the pool was not working & never seriously addressed during 3 nite stay. A new reason given each time when I brought it up at front desk daily. 50% of the reason I chose the Hampton in Clinton Ia. was chair lift accessible pool. The other 50% of the reason for choosing the Hampton option was for the roll in shower. Really feel I should of been compensated a $$ nite or something. Not a child but wheelchair user & pool lift issue never resolved nothing done. Very dismayed, a little offended. Not seriously or priority addressed. Hopefully functioning for next wheelchair user.

Very bummed out the pool lift or disabled not working & never addressed during 3 nite stay. A new reason given each time when I brought it up at front desk daily. 50% of the reason I chose the Hampton, by far the most $$$$ expencive lodging in Clinton Ia. The other 50% reason for choosing to spend the highest $$$$ in town option was for the roll in shower. Really feel I should of been compensated a $$ nite or something. Not a child but wheelchair user & pool lift issue never resolved if even attempted seriously. Very dismayed, a little offended. Not seriously or priority addressed if attempted at all. Probably forgotten/ swept under rug already

The staff was very friendly, welcoming and accommodating. The property was clean and newly renovated. The workout room was new with many great options for working out. I would stay here again

We called ahead to confirm our booking and nothing was said. Arrived with a 25 person family reunion to be told the pool was closed. They were incredibly rude and said they could not issue a refund. Eventually a call to management gave a refund-but no apology, or explanation why the pool was closed, or notified of this earlier when called. I understand things happen but when you’re aware of an event such as this, you’d think a phone call would be easy.

No coins for laundry. Even front desk didn’t have quarters. Furniture and fixtures in hallways . And We were to have a handicap room. Instead we had a shower with a step in tub.

We have stayed at Hampton Inns for both business and pleasure! It started out by when we got to our room it was not the type room I had reserved! It was a 2 queen room with a tub/ shower and I had booked a king with shower only! I called the front desk and they said they were overbooked for king rooms so I was switched that morning! I said that wasn’t right! They said either I was in that room or they would have to walk me to another hotel so they switched me! II didn’t feel as a Hilton Honors member that I was treated fairly! have a bad hip and knee and it is difficult for me to climb into a tub/shower! I booked the room and it was confirmed 3 weeks prior and they told me it was changed that morning before I checked in by the hotel! The bed was so hard it kept waking me up! The shower head was broken and the free breakfast was not very good! Also my husband went to get ice and he went to the one on our floor and then to the first floor which was broke. And said to go to our floor or the 3rd floor so he had to go to 3 different floors to find an ice machine that worked! I was very disappointed in this hotel experience! We will not be staying at a Hampton Inn anytime soon!

I didn’t like that the hot tub was broken, there was no public restrooms and the restrooms that were unlocked and available were filthy and had no sink.

Would have been better if the pool was heated. It’s was a balmy 42 degree water in December in the Midwest. We wouldn’t stay there again only because of this fact. We are bummed because everything else was great!!

It has been awhile since I have stayed at this hotel and one feature that stands out is the quiet door close feature Thank you for having this feature in your doors as this drives me crazy when staying at hotels and you have constant door slamming.

I enjoyed the fitness facility. It was well stocked for a hotel gym.

Very clean room and hotel smelled good when we entered. The lady that checked us in was very pleasant and very accommodating. Hotel seems to be new.

The entire hotel, the most expensive one in this town, has a mold/ mildew problems. As you walk into hotel, it hits you hard, I am allergic to mold and was unable to complete my stay. I had to leave after an hour. I tried to go to the front desk twice to talk with someone, both times no one was at front desk. This is dated and not worth $150 total. This was a basic but large hotel, that does not command the highest price in this market.

I felt as if the bed sheets were not changed in between stays. So I called down to ask for a change of sheets and putt these on my self. I will forever do that from here on out. There bathrooms were kind of dirty and mad me nervous.

Room was dirty. Fuzz on the carpet, sticky spill on the tile and streaks of urine running down the base of the toilet. Shower insert had a crack in it and subsequently most of the caulking in the shower was black with mold. The hotel was contacted about this. They said they would follow up with either cleaning the room or switching rooms. They never followed up, so I just dealt with it.

carpet was not clean and vacuumed. all else was good.

Clean, very large room. Staff was fantastic! Would highly recommend!!

No housekeeping, which would be okay but we stayed multiple days and got a note on the door that said we needed to allow housekeeping in. The note said we had a do not disturb on our door. We didn't. Sounds like someone didn't want to do their job.

The property was recently renovated so there was a strong chemical smell or glue smell from the carpets. It looked great. I did not know that you had to ask for housekeeping to empty garbage or bring fresh towels. We stayed a week and they only emptied garbages once when we asked. The air conditioner had gaps on either side of it that were loaded with spider webs and debris, most likely due to the renovations. The breakfast was great and staff were friendly. The bed was comfortable and the room was quiet. We could not locate a TV guide to the local channels, but the TV itself was nice and big

Property was spotless and staff was friendly. Check in and check out was easy.

This hotel is awful!!!! I was there 3 nights. The room stunk of sewage. The bedding was horrible. The television was awful. Avoid this location!!!!!!!

The bathtub drain was broken as well as the blinds in our room.

The hotel is very quiet

We have stayed at Hampton Inns for both business and pleasure! It started out by when we got to our room it was not the type room I had reserved! It was a 2 queen room with a tub/ shower and I had booked a king with shower only! I called the front desk and they said they were overbooked for king rooms so I was switched that morning! I said that wasn’t right! They said either I was in that room or they would have to walk me to another hotel so they switched me! II didn’t feel as a Hilton Honors member that I was treated fairly! have a bad hip and knee and it is difficult for me to climb into a tub/shower! I booked the room and it was confirmed 3 weeks prior and they told me it was changed that morning before I checked in by the hotel! The bed was so hard it kept waking me up! The shower head was broken and the free breakfast was not very good! Also my husband went to get ice and he went to the one on our floor and then to the first floor which was broke. And said to go to our floor or the 3rd floor so he had to go to 3 different floors to find an ice machine that worked! I was very disappointed in this hotel experience! We will not be staying at a Hampton Inn anytime soon!

It has been awhile since I have stayed at this hotel and one feature that stands out is the quiet door close feature Thank you for having this feature in your doors as this drives me crazy when staying at hotels and you have constant door slamming.

Clean, very large room. Staff was fantastic! Would highly recommend!!

The evening we stayed, the staff was challenged with new key cards not professing. Alisha? Was a good sport and did her very best. She deserves some kudos. I know this speaks to preferences- but the bed was hard as a brick, pillows were well, soo soft they were uncomfortable. There wasn’t any shampoo or conditioner in the shower pumps. After a long day of moving, that was all I wanted. Shower and sleep- got neither.

The property was in close proximity to the facility I needed to have access to for a meeting. The bed was uncomfortable. Everything else was excellent.

Remodeled beautiful hotel. Beds comfy. Breakfast so so like all motel buffets.

The property was recently renovated so there was a strong chemical smell or glue smell from the carpets. It looked great. I did not know that you had to ask for housekeeping to empty garbage or bring fresh towels. We stayed a week and they only emptied garbages once when we asked. The air conditioner had gaps on either side of it that were loaded with spider webs and debris, most likely due to the renovations. The breakfast was great and staff were friendly. The bed was comfortable and the room was quiet. We could not locate a TV guide to the local channels, but the TV itself was nice and big

It was clean, quiet, and comfortable. Excellent breakfast.

The staff was wonderful to work with. We had a problem with our power window shade and maintenance was there immediately to repair it. The receptionist was very helpful and stressed that they wanted our stay to be excellent and wanted to do anything to make that happen. We were here on business twice and the staff could be better. We didn't stay for breakfast, but I scouted it out. Excellent! Scrambled eggs, sausage, potatoes, hard boiled eggs, a variety of baked good, etc. You won't go away hungry.

Overall, facility was clean and updated. Breakfast was good, adequate variety. All of this was overshadowed by indifference of staff.

The staff was wonderful. From the front desk to housekeeping to the breakfast preparers, It was a lovely stay.

We have stayed at Hampton Inns for both business and pleasure! It started out by when we got to our room it was not the type room I had reserved! It was a 2 queen room with a tub/ shower and I had booked a king with shower only! I called the front desk and they said they were overbooked for king rooms so I was switched that morning! I said that wasn’t right! They said either I was in that room or they would have to walk me to another hotel so they switched me! II didn’t feel as a Hilton Honors member that I was treated fairly! have a bad hip and knee and it is difficult for me to climb into a tub/shower! I booked the room and it was confirmed 3 weeks prior and they told me it was changed that morning before I checked in by the hotel! The bed was so hard it kept waking me up! The shower head was broken and the free breakfast was not very good! Also my husband went to get ice and he went to the one on our floor and then to the first floor which was broke. And said to go to our floor or the 3rd floor so he had to go to 3 different floors to find an ice machine that worked! I was very disappointed in this hotel experience! We will not be staying at a Hampton Inn anytime soon!

Great customer service. The first room we were in had a cracked TV screen and picture did not work. We were given another room right away.

Clean, very large room. Staff was fantastic! Would highly recommend!!

The lady at the front counter was rude

Reserved a king room and called 3 times to be sure we could check in early to get ready for an afternoon wedding. Assured there was no problem, on arrival I was told there were no king rooms available. I would describe the front desk person as unconcerned. Kinda’ tough luck attitude.

Room is clean, spacious, bed is comfy, shower is huge. Both check in staff and breakfast staff were amazing. Woman serving breakfast you can tell cares. Not only was everything well stocked and warm, she interacted with the kids and made sure they had everything they needed or wanted. Best Hampton breakfast we've ever had.

Staff was extremely helpful. They were always cleaning. Always asking if we needed anything. I would stay there again

Very good location, polite and accommodating personnel, quiet environment, good breakfast!

Close to our event.

The property was in close proximity to the facility I needed to have access to for a meeting. The bed was uncomfortable. Everything else was excellent.

The hotel was very nice and clean. I loved all the fall decorations. The woman working at the desk when we arrived was very cheerful and welcoming! We had everything we needed for our stay and more. I would highly recommend this hotel! Great location as well!

It was relaxing, quiet, staff was professional, lots of fast food restaurants within driving distance, and a casino next door if you're into gambling.

Lovely hotel. We stayed for a wedding event and was within walking distance of reception

Very good location, polite and accommodating personnel, quiet environment, good breakfast!

The staff was wonderful to work with. We had a problem with our power window shade and maintenance was there immediately to repair it. The receptionist was very helpful and stressed that they wanted our stay to be excellent and wanted to do anything to make that happen. We were here on business twice and the staff could be better. We didn't stay for breakfast, but I scouted it out. Excellent! Scrambled eggs, sausage, potatoes, hard boiled eggs, a variety of baked good, etc. You won't go away hungry.

Had a wonderful breakfast selection HOWEVER, food was cold, water for tea was also lukewarm. Asked attendant to heat up tea water.

Clean and had a great complimentary breakfast

Each staff member we encountered was friendly and helpful. Great selection and good food at the morning breakfast.

The staff was top notch and the hotel was clean. The breakfast was pretty good, though not hot later in the morning.

Very impressed with the breakfast and the staff was very friendly and helpful

Hotel was clean and staff was very friendly. Beds were comfy and great water pressure in the shower. We tried the breakfast as they had many options, but the food was cold. (Omelets, oatmeal). Maybe their cookware just wasn’t set at the right temp to keep it warm.

Room is clean, spacious, bed is comfy, shower is huge. Both check in staff and breakfast staff were amazing. Woman serving breakfast you can tell cares. Not only was everything well stocked and warm, she interacted with the kids and made sure they had everything they needed or wanted. Best Hampton breakfast we've ever had.

It was clean, quiet, and comfortable. Excellent breakfast.