Name: El Tucano Resort & Thermal Spa
Address: Aguas Zarcas, La Palmeria, Cantón San Carlos, Costa Rica, La Palmeria, Alajuela Province, Costa Rica
Rating: 6.33

Guest reviews

6.3

Pleasant

Based on 350 verified reviews

Who stays here?

Business

7%

Couple

45%

Family

32%

Group

11%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At El Tucano Resort & Thermal Spa, guests praise the scenic setting, hot-spring pools, and friendly staff, while noting dated buildings, inconsistent maintenance and cleanliness, occasional noise, and room drawbacks like limited air conditioning, poor Wi‑Fi, and unreliable hot water.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

D

9 Feb 2026

·

Stayed 1 night

Just a heads up. All locals. Pool area in disrepair. Does not look as good as the pictures. People are great. They are quick to respond to requests. People at the desk awesome.

10

Deyanira

20 Jan 2026

·

Stayed 2 nights

The spa was relaxing. Everything was excellent

8

jeffrey

9 Jan 2026

·

Stayed 3 nights

Staff was courteous.

6

PRASANNA

5 Jan 2026

·

Stayed 4 nights

Not as expected

10

Pratik

30 Dec 2025

·

Stayed 2 nights

Its a family friendly hotel. Hot sprinds are nice. Breakfast was also good. Hotel building is bit old and washrooms were average cleaned. Only 2 towels were left initially. No comforter in the room. Front staff was nice and they gave them to us.

Aguas Zarcas, La Palmeria, Cantón San Carlos, Costa Rica

Location

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 3-minute drive from Juan Castro Blanco National Park and 8 minutes from Aquas Zarcas Square. This spa resort is 29.3 mi (47.1 km) from Baldi Hot Springs and 29.8 mi (47.9 km) from La Fortuna Waterfall.

Juan Castro Blanco National Park(1 Miles)

Aquas Zarcas Square(4 Miles)

Quesada City Park(5.7 Miles)

Laguna Río Cuarto(15.3 Miles)

Camara de Ganaderos de San Carlos(16.4 Miles)

Laguna del Hule(19 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 00:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site. However, parking is limited.

A complimentary full breakfast is included for guests.

No pets and no service animals are allowed at this property.

Check-in is from 15:00 to 23:00, and check-out is at 00:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel prior to arrival.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

The hotel is located in La Palmeria, a 3-minute drive from Juan Castro Blanco National Park and 8 minutes from Aquas Zarcas Square. It is approximately 29.3 miles from Baldi Hot Springs and 29.8 miles from La Fortuna Waterfall.

Yes, the hotel features both indoor and outdoor swimming pools, including a lazy river and a hot tub. The outdoor pool is seasonal.

Children are allowed at the property. The minimum age for children to stay for free has not been specified.

The property does not provide information regarding extra beds or cribs. It is advisable to contact the hotel directly for specific requests.

El Tucano Resort & Thermal Spa

Amenities

Property description

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