The Mill Resort and Suites

The room was clean update and comfortable. It took quite a long time for the room to be ready. The staff was very nice and friendly. The beach area didn't have any umbrellas and only two huts. The only shade was under a tree.

The Mill has a great pool and breakfast buffet, and no matter where you stay on property, you're nearby both. Rooms are clean and no frills. Transportation to beach is frequent. The walk to restaurants and shopping takes about 10 minutes. I stayed with my husband and 7yo and we'd stay again. Not a luxury high rise, but an affordable stay on the edge of the action.

Breakfast is very good (and free) and the servers are all so kind and helpful. The pool is so clean and they have plenty of chairs. The beach shuttle is basically at your beck and call. Free towels, beach chairs and waters at Palm Beach available daily. The rooms are spacious and the bed was comfortable.

Overall, The Mill is an excellent facility; the only area I would recommend for improvement is the beach area. The beach chairs need some TLC and need to be replaced. Also, you can make room for some additional umbrellas.

Amazing stay! The hotel is beautiful and well-maintained, with excellent facilities. The staff was always friendly and helpful. Breakfast was delicious with plenty of options. The pool and beach structure was perfect, making everything even more enjoyable.

great pool

The Mill is a great choice for staying in the high-rise hotel area (but not at a high rise hotel)! We thoroughly enjoyed the beach access, pool and swim up bar. Our room (Deluxe King with tub) was spacious, clean and comfortable. Staff were welcoming and friendly (especially Oskar).

Great stay, pool area is beautiful. Breakfast was included and very tasty

The Mill is part of Courtyard Marriott, we dis not realize until arrival, we rented a car at the airport and it was an easy drive. Resort staff are friendly and made sure we had everything we needed. They offer to hold your bags and provide changing area if you arrive prior to your room being ready and would like to go to the beach or lounge at the pool, There is food onsite that is very good. The fitness room is nice and they have onsite massage as well. There is a kids room area if you are traveling with little ones. I could go on and on, we had a great time and definitely would not hesitate on going back.

Beautiful property! Gorgeous, large pool. It never got too crowded, there were always lounge chairs and umbrellas available any time of day. The staff was very attentive and professional. Great free breakfast every morning. Property itself is so convenient- only 2 floors, literally can be in any room and you basically walk out to the pool or lobby. Within walking distance of the high rises, food and shopping but it felt far enough away at the same time that you didn’t have random people just walking through your resort or pool area all day. It’s in the perfect location. Great place to stay!

Hotel grounds and personnel were great. This was my 3rd trip to this hotel. I stay every November. This was the first time the room I had an overwhelming musty smell to it. It was so strong, my fabric suitcase has been sitting outside since I returned to the northeast. That is my only complaint. Roo. 1263

Excellent stay. Clean resort with friendly staff.

Very friendly staff: cleaning crew, maintenance, servers. The cleaning crew doesn’t start until almost 10 which is great because u can sleep in and relax. There was a small issue with check in but the staff prompletely addressed it and offered something in return. Definitely would recommend this resort. Also very clean

The staff were very welcoming and nice. The included breakfast was actually really good and it even included made to order omelettes. The pool area and outside area was nice, however, the room that I stayed in, on the 1st floor was definitely not up to par. It was old, small, dark and had a damp, mildew smell, however, they did have a humidifier in the room possibly to try to deal with the smell. Before even checking in, we asked for a second-floor room however, we were told there were no 2nd floor rooms available as the hotel was booked up. There was no desk, table or even just a single chair to sit in so you always had to sit on the bed. This space had a kitchenette, but you had to eat on your bed. This is my third time in Aruba and I haven’t had this experience in other places that I’ve stayed however, if I decide to stay here again, I would definitely ensure to book a second floor room with a chair or sitting area and call ahead of time to make sure that would be the room that I receive upon checking in.

This Hotel never disappoints, the staff really are going above and beyond to make you feel welcome. The property is clean and well-maintained, breakfast offers multiple options, and a shuttle is available to take you to the beach. The housekeepers are doing a fantastic job. The iguanas are an entertaining addition to the property. We will definitely go back!

The hotel is very clean and well-maintained. The staff is very friendly and the food is excellent. The hotel is very close to the main street, where there are restaurants and shops. It's a great place and I recommend it to everyone.

Great breakfast options, staff was friendly and rooms and grounds were clean! Great customer service!

I would stay here again! Very friendly, clean, and convenient small resort!

The staff were very pleasant. Property and room were clean.

Friendly staff. But the room was feeling wet all the time, was not comfortable

Pool area was very nice. Room decor was very drab and a little dark

O quarto espaçoso limpo e confortável com cozinha montada. Hotel muito bonito e muito bem localizado. Perto da praia(eles tem um carrinho que leva e busca na praia) e do comércio e restaurantes. Café da manhã muito bom. O pessoal da recepção muito simpático e prestativo.

Excelente opção próxima à praia, com carrinhos de golfe que transporta os hóspedes até a praia, onde o resort possui uma estrutura com cadeiras e toalhas. Café da manhã bom e com várias opções, mas praticamente sem alteração do cardápio. Quarto com excelente espaço físico, cama super confortável, ducha ótima e várias amenidades disponibilizadas no quarto, caso você prefira realizar suas próprias refeições. Os quartos do andar superior possuem uma privacidade maior e algums deles possuem sacadas, outros somente janelas, ambos com visualização da piscina ou do jardim. Há espaço disponível para estacionamento e varias opções nas proximidades para alimentação. Funcionários super atenciosos, destaque especial ao José da recepção, sempre disposto a dar muitas dicas sobre Aruba.

The resort itself is not bad, it is a 5 minute walk to the strip with bars and restaurants. The rooms are average, no complaints on rooms besides not having a balcony. The free breakfast was convenient but it was the same thing everyday. The cleaners do an excellent job cleaning the room and everybody is nice and friendly. My complaints, the $1,070 hidden service fees they charged me once I checked in, the price looks great online but when they hit me with that resort service fee I knew why it was cheap online. I ordered drinks at the bar and then they hit you with a 15% service fee on the bill, so I’m confused about that 1,070 they charged on top of service fees for drinks. The TV screen vision was fuzzy as well. You’re better off spending another 1-1500 dollars and heading to a real all inclusive resort that has no hidden fees.

The room was spacious and the staff was very nice. In addition, the included breakfast had a nice variety of foods.

I stayed a week long it was really cute. They have fresh water soon as you walk in . The room was nice but when taking a shower the whole room started to sweat. The tv only had 4 channels.and the rooms are not soundproof i heard everything. Those are the only downsides. The free breakfast was so cute i wish they had lunch too. We had to beat the crowd and came at. 6:30. Staff was amazing. They offered yoga and other activities. Walking distance to the restaurants and beach.

The hotel is located within 15 minutes drive from the airport and close to the beach - you can walk or get the hotel shuttle. Property is clean and well maintained: two big pools, a kiddy pool, a restaurant “Allegro bistro”. Complementary breakfast has a lot of options and is delicious. The room I stayed in was clean. The only minor issues with the room were “grainy” TV and poor WiFi which honestly did not bother me much - I did not come to Aruba to watch TV. Unfortunately, most of the staff is not friendly, especially the front desk. They seemed to be annoyed and I was treated like an uninvited guest who came to their house. Front desk is the face of the hotel and they shall set the mood for the stay and they clearly ruined it for me. Only few staff members who I have interactions with made me feel welcomed : thank you Glen from the front desk, Ricardo and Elvy from the Allegro bistro. A special “thank you” to Zully from the Allegro bistro who was very nice, kind, and attentive.

The staff were very welcoming and nice. The included breakfast was actually really good and it even included made to order omelettes. The pool area and outside area was nice, however, the room that I stayed in, on the 1st floor was definitely not up to par. It was old, small, dark and had a damp, mildew smell, however, they did have a humidifier in the room possibly to try to deal with the smell. Before even checking in, we asked for a second-floor room however, we were told there were no 2nd floor rooms available as the hotel was booked up. There was no desk, table or even just a single chair to sit in so you always had to sit on the bed. This space had a kitchenette, but you had to eat on your bed. This is my third time in Aruba and I haven’t had this experience in other places that I’ve stayed however, if I decide to stay here again, I would definitely ensure to book a second floor room with a chair or sitting area and call ahead of time to make sure that would be the room that I receive upon checking in.

Property is well located within Palm Beach and has many restaurants within walkable distance. Facilities are nice, nothing spectacular but decent level nevertheless We had an issue in the midst of our stay where our room smelled of paint due to some renovation works but staff were very attentive and moved to another room. Overall, our stay at the property was a very pleasant experience

Same property as the Courtyard by Marriott, but we had to ask because it is not marked. Same staff, but 2 separate systems for check-in. They walk you away from the front desk to the concierge stand to check you into the Mills Resort. Too much sound travels between adjoining rooms, resulting in being awakened at 1am. TV is antenna only, no cable, and very poor reception. If you want news or entertainment, use your cellular telephone. We dialed the operator from the room multiple times with no response. I walked around to find someone to claim our bags. If you want service, I recommend tipping the person who greats you immediately to improve your experience where possible. For us, never again will we stay here.

The resort itself is not bad, it is a 5 minute walk to the strip with bars and restaurants. The rooms are average, no complaints on rooms besides not having a balcony. The free breakfast was convenient but it was the same thing everyday. The cleaners do an excellent job cleaning the room and everybody is nice and friendly. My complaints, the $1,070 hidden service fees they charged me once I checked in, the price looks great online but when they hit me with that resort service fee I knew why it was cheap online. I ordered drinks at the bar and then they hit you with a 15% service fee on the bill, so I’m confused about that 1,070 they charged on top of service fees for drinks. The TV screen vision was fuzzy as well. You’re better off spending another 1-1500 dollars and heading to a real all inclusive resort that has no hidden fees.

The Mill Resort felt like a home away from home.The entire staff was friendly and professional and went above and beyond to make our stay unforgettable. Special shoutout to Samantha, Clyde, Miguel, Bryant and Daniel - they were absolutely amazing and helpful with everything we needed. The rooms were spotless and the breakfast was delicious 😋 pool area was awesome - perfect for relaxing and enjoying the beautiful weather. Everyone (including other resort guests) made us feel like family. We will definitely be back. 😊

This Hotel never disappoints, the staff really are going above and beyond to make you feel welcome. The property is clean and well-maintained, breakfast offers multiple options, and a shuttle is available to take you to the beach. The housekeepers are doing a fantastic job. The iguanas are an entertaining addition to the property. We will definitely go back!

The Mills is now a Marriot Courtyard which has not been updated on Expedia yet. When we first arrived a few hours earlier than check-in time, we were told they would put us on priority and our room would most likely be ready in an hour. After the first hour, they kept saying it still wasn’t ready and it would be just one more hour. It hit 4:00 which is their check-in time and the staff at the counter still told us our room was not ready. At this point we have been waiting 3 hours in the heat in their lobby. We told them about my medical condition and how it is worse in extreme heat and they had no sympathy. We were very upset as we had been essentially lied to about the room being their priority. We shared our frustration and a minute later suddenly our room was now ready. Throughout our whole trip any questions we had, the staff at the front desk could not answer. One women told us the taxi from the hotel costs only $10 and then the taxi driver ended up charging us $50. When we asked about where the pick-up spot was for our excursion (that we booked through the hotel) the front desk said they had no clue. The rooms were cleaned at random times throughout the day (sometimes as late as 3 pm). They also never swept the floor or cleaned any counters. They made the bed, brought towels, and gave us another roll of toilet paper. We walked on sand all week in our rooms which was not ideal. The highlight of this hotel is the pools but even then the drinks are not very strong.

The Mill is co-located with the Courtyard by Marriott (which was a little confusing when we were trying to find the property, because there were no signs for The Mill). With a little bit of research, we found out that they were the same place. Once we got checked in and established, everything was great… we got all of the same benefits as the Courtyard Marriott customers for about 2/3 of the price. A very good complementary breakfast buffet, nightly entertainment, and friendly staff who were always willing to help. Although the hotel is on the end of the high-rise district, it is an easy walk to local restaurants and shops. Take advantage of the hotel shuttle for Palm Beach access.

We have stayed at The Mill many times. I knew it had been purchased by Marriot and was a Courtyard although I had not been there for a couple of years. What I didn't know and do want others to know is that there is a disconnect going on here. Briefly- when you book a room through The Mill, you will be given a "timeshare" room. There are many timeshare units there. When the owners of that week come in, you have to move. The Courtyard rooms have been renovated and are fine but the repacking and moving rooms is not. It would be less annoying if you were advised of this at booking. However, it came as a surprise and you have to check out, check back in to the Courtyard system and in the process lose an afternoon waiting for the next room to be ready. The Mill has always been laid back and friendly. After twenty years of visiting Aruba and staying at The Mill for about fifteen of those trips, we were just disappointed that this property has become so disjointed. The location is still great, the long time Mill employees are still wonderful, and I have only sympathy for the front desk staff. Just know if you book online through The Mill and not through Courtyard, you may be subject to a day of serious inconvenience.

Overall, the hotel was okay. When I arrived, I noticed that my TV wasn’t working. I called the front desk and was told someone would come up to fix it, but no one ever showed. The next day, I spoke with a different front desk agent who also promised to send someone right away, and again, no one came. Eventually, a technician arrived but wasn’t able to fix the issue. Later, a manager came to our room and showed us an alternative room. I considered moving, but since we only had one night left, it didn’t seem worth the hassle. I honestly feel they should have offered a complimentary night or at least a discount, considering the inconvenience, but we were still charged the full price. Additionally, when I called for extra towels, no one ever brought them up. On a positive note, the staff at the bar and restaurant were wonderful friendly, helpful, and welcoming, which made parts of our stay enjoyable.

Arrived at 4pm and were told although I made this reservation months ago the hotel was overbooked and they didn’t have a room for us. This is after waiting in line over 30 minutes. We were accommodated by being given a room at the holiday Inn for the next two days which we agreed to but meant halfway through our vacation we’d have to pack up and move back. We texted and called that day to ensure they would have a room available for us when we arrived - but when we got back to the hotel they didn’t have a room ready and I was reminded that check in was at 4 pm which didn’t sit well with me. We ended up wasting about half a day of a short vacation moving between hotels and waiting. We fought to get an upgraded room for our trouble but it certainly wasn’t offered without our complaints. To add insult to injury I was double charged for my stay about a week after we got home. Was promised that “accounting” would correct the problem and contact me but they haven’t so now I am going through my credit card to dispute. The hotel itself is very nice, great rooms, wonderful pool area but there appear to be some serious issues with how it is managed. I don’t think I ever saw the front desk not severely backed up with people and the staff certainly don’t appear to have the appropriate customer focus. Wouldn’t stay here again.

This is our third visit to The Mills/Courtyard by Marriott. Our experience on the island was excellent, as always; however, we cannot say the same about the hotel. Unfortunately, the customer service was poor. The staff was very slow, and we spent almost three hours each time we ordered food. For instance, one night I ordered spaghetti, and it took exactly two hours and sixteen minutes to arrive. On the first day, we had lunch with family at the restaurant, and, as mentioned, we spent three hours there. The same server we had during lunch ignored us at dinner. A couple at the next table even had to intervene and tell him that we had been waiting for over 40 minutes. Eventually, we had to go to the bar ourselves to ask the bartender for our food. On a positive note, the front desk staff provided excellent service, and the housekeeping staff was attentive, as always. However, we do not plan to stay at this hotel again. We ordered chicken soup to go, but they served us onion soup instead. It felt as though the staff did not want to work and treated us poorly. The servers were very rude. It's a shame because we loved our previous stays at this hotel, but I can't risk my vacations like this. It was not just one bad experience with a single worker; there were multiple issues.

I didn’t enjoy my stay because the staff were rude, especially a older lady that sits at the desk for the excursions. She has a nasty attitude like she is doing you a favor and that you are bothering her. She was on her phone alot. Also some of the front desk don’t know what they are doing, they don’t give you any information about the property amenities or services they offer. I lugged my own bags to my room and my room was very small, with mo balcony and the windows were sealed shut.

Great hotel in a quiet area on the 2nd line from the beach. If you are looking for a hotel that is a little smaller than the big chains but still offers all the amenities, this is for you. There are only 2 floors and a limited number of rooms, so it never feels overly crowded and you'll never be just another guest. The rooms are a good size and offer plenty of storage space. Most rooms have a balcony, although some do not. Breakfast is included and offers plenty of choice.The hotel has a restaurant, but there are also plenty of options in the area.What truly sets this hotel apart is the staff. All of them are super friendly and helpful. I highly recommend this hotel for your stay in Aruba

Loved that it was only a 5 min walk from Palm Beach Plaza which had so many restaurants and shopping

We enjoyed our stay at the mill. The area was walkable and convenient to the beach and restaurants. I would definitely stay here again.

Great place to stay, easy access to beach, close to walk to restaurants & bars, casinos. Staff is very friendly and helpful. Restaurant at hotel has great food & breakfast is included! Reasonable priced compared to the big chains.

The location was very convenient easy to walk to Noord access to the beach was made easy

The Mill is a great choice for staying in the high-rise hotel area (but not at a high rise hotel)! We thoroughly enjoyed the beach access, pool and swim up bar. Our room (Deluxe King with tub) was spacious, clean and comfortable. Staff were welcoming and friendly (especially Oskar).

not ocean front but easy to walk to beach in 5 min

Close to restaurants and bars, within walking distance. Beach is walking distance. Safe area

Good location

Beautiful property! Gorgeous, large pool. It never got too crowded, there were always lounge chairs and umbrellas available any time of day. The staff was very attentive and professional. Great free breakfast every morning. Property itself is so convenient- only 2 floors, literally can be in any room and you basically walk out to the pool or lobby. Within walking distance of the high rises, food and shopping but it felt far enough away at the same time that you didn’t have random people just walking through your resort or pool area all day. It’s in the perfect location. Great place to stay!

café da manhã horrível, pouca variedade, pães murchos, mas o bar era bom e a piscina muito boa

This was the hidden gem I didn’t know I needed. Easily accessible to the strip. The shuttle service was prompt. The hotel provided water, lounge chairs and towels at the beach. The dining options were ok. My only disappointment was that there were no meatless options for breakfast. They only served pork. They should have had turkey or beef bacon/sausage. Other than that, I’m already booked for my next stay.

It was a nice place however food was not good, bar gave me a drink that had rotten orange juice which made me sick but overall nice place especially for children

Amazing stay! The hotel is beautiful and well-maintained, with excellent facilities. The staff was always friendly and helpful. Breakfast was delicious with plenty of options. The pool and beach structure was perfect, making everything even more enjoyable.

Clean rooms and good onsite restaurant!- pizza and ceasar salad were gooood! Drinks were delicious also. Breakfast was good too, everything you need for a hearty breakfast. Breakfast servers were friendly esp Elvie and Frenda, hardworking ladies! We love the property because its not too big. Walkable to restaurants and palm beach. Easy parking. The only thing negative, the bed was a little hard and sheets didnt smell fresh. Staff were all friendly, everybody was happy! I would recommend or go back to this hotel.

Erg mooi hotel met een geweldig zwembad. De kamer was hygiënisch en voorzien van alles wat we nodig hadden. We hadden daarnaast een mooi uitzicht op de omliggende hotels. Helaas waren er ook een aantal punten die echt verbetering nodig hebben: • De airco maakte veel te veel lawaai. De ventilatiestanden werkten niet en op twee nachten koelde de airco onvoldoende. We hebben van kamer gewisseld omdat de airco daar iets minder luid was, maar het probleem bleef storend aanwezig. • Het ontbijt was van matige kwaliteit. De producten die klaarstonden waren van slechte kwaliteit en bovendien slecht bereid. Twee van de zes keer hebben we er uiteindelijk voor gekozen om buiten het hotel te ontbijten. • De receptionist die ons uitcheckte was erg onvriendelijk. Een meer gastvrije en professionele houding zou het verblijf prettiger afsluiten. Een tip, geen must: het zou leuk zijn als er wat extra faciliteiten waren, zoals een pingpongtafel, Beachtennis en/of een pooltafel, om het verblijf nog aangenamer te maken.

Great breakfast options, staff was friendly and rooms and grounds were clean! Great customer service!

Great stay, pool area is beautiful. Breakfast was included and very tasty

This is our third visit to The Mills/Courtyard by Marriott. Our experience on the island was excellent, as always; however, we cannot say the same about the hotel. Unfortunately, the customer service was poor. The staff was very slow, and we spent almost three hours each time we ordered food. For instance, one night I ordered spaghetti, and it took exactly two hours and sixteen minutes to arrive. On the first day, we had lunch with family at the restaurant, and, as mentioned, we spent three hours there. The same server we had during lunch ignored us at dinner. A couple at the next table even had to intervene and tell him that we had been waiting for over 40 minutes. Eventually, we had to go to the bar ourselves to ask the bartender for our food. On a positive note, the front desk staff provided excellent service, and the housekeeping staff was attentive, as always. However, we do not plan to stay at this hotel again. We ordered chicken soup to go, but they served us onion soup instead. It felt as though the staff did not want to work and treated us poorly. The servers were very rude. It's a shame because we loved our previous stays at this hotel, but I can't risk my vacations like this. It was not just one bad experience with a single worker; there were multiple issues.

The breakfast was great! Even though the options were the same every morning, there were many choices so I didn’t get bored. I was not impressed with the restaurant. It was expensive for mediocre food. It is a beautiful and clean hotel. I really loved the pool area. In all honesty, I only experienced one staff person who was not friendly and warm during the breakfast meal. Everyone else I encountered was welcoming and efficient.