Shore Pointe Motor Lodge of St Clair Shores

People outside my door yelling no microwaves in rooms

Everywhere smoke

This was the first result that hotels.com returned when I needed a place to stay the same day. The rooms are updated but this is very much a cheap hotel with sketchy vibes. They allow smoking in the rooms, I had requested a non-smoking room but was given one that had been recently smoked in. Would only stay in this hotel again if I had no other options.

Overall my room was clean and although probably considered a bit outdated by some, this didn't bother me. My only 2 complaints was the worn, thin and old bath towels and fact that apparently smoking is allowed in the rooms as there was an ashtray in my room and the musty, stale smell of smoke.

I enjoy having a smoking room here. Decent room and usually no problems.

My issue is with Hotels.com. the 7.2 rating is highly questionable. Fake reviews? Is there no vetting process, verified reviewer process by Hotels.com? This hotel was a party hotel, used for Day use, adult entertainment, etc. Noise at night. Extreme smoke smell. comforter was not cleaned, had stains. remodeled but dated and had some indication of water damage from the past...potential mold.

New updated bathrooms are nice but how do you drain the sink? No lever for stopper

After 2 horrible experiences with hotels in one day, this place seemed like a paradise. Clean, nicely appointed rooms, wood floors, update bath, and easy access were key features. The area was okay, and we didnt have any problems. For the price it was a serious win.

For the reasonable price, the interiors are really nice. TV is bigger than the average. Kroger is a mile away and so are restaurants. Staff were nice. No coffee or breakfast but overall I'd stay there again for sure. Smoking is allowed in rooms so a plus for me. Downside is there are no peep holes in the doors. So when room service knocked I had to open the curtains. 8 out of 10 stars.

Typical motel room would be nice to have a coffee maker lol

Although the decor was dated, the room was clean. The pillows and bath towels were older, so I brought my own.

Bug infestation

it was a prositute hotel free porn on tv scary and disgusting i ended up leaving because there were dead lice when i turned back the sheets

Rooms absolutely wreaked of cigarettes despite being no- smoking. We had three rooms and all three smelled of cigarette smoke. In addition the awful smile smell, two of the three rooms were very clean - the third was not at all clean. I reserved the rooms on Expedia and when I arrived to check in, I was told each person needed a different person with a separate ID to confirm the reservation, which I've never experienced before. We ended up not using one of the rooms, my brother and his pregnant wife chose to sleep on the couch in my sister's living room because the cigarette smell was too much for them. ..not to mention the noise from the room next door at 3:00 am. Do not recommend this property

Drugs being sold people loud and there was roaches I'm very disappointed i wany my money back

This is the dirtest motel I have ever stayed in. There was a hair covering the shower drain and around the shower floor. The towels were dirty and disgusting. When I pulled the bed covers back the sheets had crumbs and dirt on them. When I told the front desk person what I observed she put all of it back on me. I would give this motel a negative 5 if I could. Absolutely terrible!

Overall my room was clean and although probably considered a bit outdated by some, this didn't bother me. My only 2 complaints was the worn, thin and old bath towels and fact that apparently smoking is allowed in the rooms as there was an ashtray in my room and the musty, stale smell of smoke.

The Shore Lodge has always been a go to for a night or two here and there This past Holiday was horrible there was a roach in the bed..alot of dust behind the furniture...I will not be going back again. I did report it to the front desk and he said bugs sometimes comes thru the drain in restroom. So that's a hard pass for me. Goodbye Shore Lodge!

The room was dirty, the bed unmade, the room smelled like smoke and I refused to stay in the room but they would not give me a refund.

Room was filthy. Felt like I needed to wash my hands every time I touched something. The entire property reeked of weed.

Always clean.... Always quiet

People outside my door yelling no microwaves in rooms

I stay here frequently, the staff is always friendly and helpful, the rooms are clean and it’s always quiet and comfortable.

Rooms absolutely wreaked of cigarettes despite being no- smoking. We had three rooms and all three smelled of cigarette smoke. In addition the awful smile smell, two of the three rooms were very clean - the third was not at all clean. I reserved the rooms on Expedia and when I arrived to check in, I was told each person needed a different person with a separate ID to confirm the reservation, which I've never experienced before. We ended up not using one of the rooms, my brother and his pregnant wife chose to sleep on the couch in my sister's living room because the cigarette smell was too much for them. ..not to mention the noise from the room next door at 3:00 am. Do not recommend this property

The workers at the front desk are nice. The comforter had cigarette burnt holes, and the room had smoke smell and Im not a smoker. The bed was very comfortable and the bathroom was nice. Basic essentials.

This was the first result that hotels.com returned when I needed a place to stay the same day. The rooms are updated but this is very much a cheap hotel with sketchy vibes. They allow smoking in the rooms, I had requested a non-smoking room but was given one that had been recently smoked in. Would only stay in this hotel again if I had no other options.

My issue is with Hotels.com. the 7.2 rating is highly questionable. Fake reviews? Is there no vetting process, verified reviewer process by Hotels.com? This hotel was a party hotel, used for Day use, adult entertainment, etc. Noise at night. Extreme smoke smell. comforter was not cleaned, had stains. remodeled but dated and had some indication of water damage from the past...potential mold.

We only stayed one night. The room was very outdated and dingy, but it was clean. The place was noisy all night long, so bring ear plugs!

New updated bathrooms are nice but how do you drain the sink? No lever for stopper

After 2 horrible experiences with hotels in one day, this place seemed like a paradise. Clean, nicely appointed rooms, wood floors, update bath, and easy access were key features. The area was okay, and we didnt have any problems. For the price it was a serious win.

Terrible customer service. Tried to force me to pay cash. Burn holes in the comforter and the sheets in a non smoking room. Not a quality neighborhood. Loud music all night. DO NOT TAKE YOUR CHILDREN HERE!

The staff were very nice! It was clean!

The lady at the front desk was awesome!

When checking into the motel, the receptionists initially refused to charge the room with the credit card on file and claimed to only accept payments in cash. That was a red flag. The receptionist directed me to an ATM at a gas station that had a strict withdrawal limit, prompting them to accept a split payment by cash & credit. Part way through my stay, a family emergency arose and I had to cancel the last two remaining days. The establishment refused to issue a refund. After receiving pressure from Expedia customer service, the motel said they would refund me for the two days. As of this review, it's been more than two weeks and no refund has been offered. Customer service was cold, not helpful, and management was always conveniently nowhere to be found. It was one of my worst experiences in a motel. I would never recommend anyone to stay here.

I stay here frequently, the staff is always friendly and helpful, the rooms are clean and it’s always quiet and comfortable.

The property looks like a hot bed for prostitution and transients when you step into the front office. NOT ADA/HANDICAP COMPLIANT. They were unable to find my reservations. After hobbling back down the stairs on my crutches and out to the car to get my phone, and back up the stairs into the office to show the woman my Expedia confirm (she took care of every other customer in the lobby before me while I stood there on crutches with a broken foot) she finally checked her other email and found it. The room was clean and updated, bathroom was updated. Bed was terribly uncomfortable. Despite making a reservation for 2 guests (1 king size room for 2 ppl) the front office refused to provide two room keys. There were only enough towels in the room for one person, and the front desk would not provide more. This was the most disappointing stay I have ever experienced and this SHOULD NOT be an Expedia property. I expect more when booking an Expedia property. Enough towels and a room key for each guest is a bare minimum.

Rooms absolutely wreaked of cigarettes despite being no- smoking. We had three rooms and all three smelled of cigarette smoke. In addition the awful smile smell, two of the three rooms were very clean - the third was not at all clean. I reserved the rooms on Expedia and when I arrived to check in, I was told each person needed a different person with a separate ID to confirm the reservation, which I've never experienced before. We ended up not using one of the rooms, my brother and his pregnant wife chose to sleep on the couch in my sister's living room because the cigarette smell was too much for them. ..not to mention the noise from the room next door at 3:00 am. Do not recommend this property

My stay was not ok someone had keys to my room and walked in while I was in bed.

When we got there at 3:15 to check in she told us that we couldn't stay there because we had our 3yr old and 1yr old boys. She said they were considered guests and they couldn't stay. Ruined our entire vacation for our family. We ended up just going back home. We drove hours to get there and be denied our stay. Then had to turn around and drive 6 more hours back home. Will never recommend anyone to stay there

Great staff really helpful really cool real nice

Terrible customer service. Tried to force me to pay cash. Burn holes in the comforter and the sheets in a non smoking room. Not a quality neighborhood. Loud music all night. DO NOT TAKE YOUR CHILDREN HERE!

No complaints. The price was fair. An the restaurant is nice to have right there

Drugs being sold people loud and there was roaches I'm very disappointed i wany my money back

This was the first result that hotels.com returned when I needed a place to stay the same day. The rooms are updated but this is very much a cheap hotel with sketchy vibes. They allow smoking in the rooms, I had requested a non-smoking room but was given one that had been recently smoked in. Would only stay in this hotel again if I had no other options.

Wallpaper falling of the wall in bathroom. Shady hotel guests for sure. Would never stay again.

After 2 horrible experiences with hotels in one day, this place seemed like a paradise. Clean, nicely appointed rooms, wood floors, update bath, and easy access were key features. The area was okay, and we didnt have any problems. For the price it was a serious win.

Convenient location. Great front desk person.

For the reasonable price, the interiors are really nice. TV is bigger than the average. Kroger is a mile away and so are restaurants. Staff were nice. No coffee or breakfast but overall I'd stay there again for sure. Smoking is allowed in rooms so a plus for me. Downside is there are no peep holes in the doors. So when room service knocked I had to open the curtains. 8 out of 10 stars.

So many good reviews had me thinking I was going to a nice clean comfortable safe rooom! NOT! RUN FROM THIS PLACE don’t walk!!!! Hookers and tricks coming in and out! The smell of smoke is loud! Loud pee smell in the bathroom from the unclean floor. Bums live there and be lurking outside of their room giving you the death stare! The front desk lady accidentally charged me the wrong total so they had a man to come get me out the room after I carried all my heavy belongings up some stairs and down a long walkway! I couldn’t get my money back, so I literally stayed up all night uncomfortable and scared to even sit down due to the filth! I feared leaving that night to get on the highway because I was soooo tired, I literally had to wait till sunrise to leave go to a park and sleep in my vehicle for awhile before jumping on the highway ! Worst experience ever!

Previously there was a smoker in the room. Do not stay here. Not clean. Unsafe

No complaints. The price was fair. An the restaurant is nice to have right there

For the reasonable price, the interiors are really nice. TV is bigger than the average. Kroger is a mile away and so are restaurants. Staff were nice. No coffee or breakfast but overall I'd stay there again for sure. Smoking is allowed in rooms so a plus for me. Downside is there are no peep holes in the doors. So when room service knocked I had to open the curtains. 8 out of 10 stars.

Typical motel room would be nice to have a coffee maker lol