Name: Candlewood Suites Mooresville Lake Norman,NC by IHG
Address: 3247 Charlotte Highway, Mooresville, North Carolina, United States of America, Mooresville, North Carolina, US
Price range: $88–$177 per night
Rating: 8.4

What guests think

At Candlewood Suites Mooresville Lake Norman,NC by IHG, travelers repeatedly highlight spacious, quiet suites with full kitchens and generally friendly staff, alongside a convenient location near I 77 and area dining and shopping.

Cleanliness feedback is mixed, with many clean rooms noted but recurring reports of odors, dust, and missed housekeeping details. Ongoing renovations have led to occasional noise and temporary closures or issues with facilities, especially the pool and gym. Several guests found the entrance and signage hard to spot or awkward to access. Expect roomy, practical suites with tradeoffs around upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property is under renovation, leading to intermittent noise and temporary closures or condition issues for the pool and, at times, the gym. Guests appreciated free self service laundry, but several found access signage and parking entry awkward.

Related guest reviews

8

Garry

Oct 7, 2023

·

Stayed 1 night

The suite was nice but is in need of some repairs. The pool was not clean and to cold to go swimming. The stairs were carpeted and in need of a good cleaning.

4

Kevin

Jul 11, 2025

·

Stayed 1 night

For what I paid, I should have been told the property is under construction. My driver who had been on the road for 12 hours needed sleep and breakfast in the morning before he headed out for another 12 hour day. The hotel is under massive construction. No breakfast for the morning. The hotel is noisy, and a disaster area.

8

Otis Barron

Sep 8, 2024

·

Stayed 3 nights

Can be tricky approaching for the north drive entrance. Overall would use again.

4

vahna

Jul 4, 2025

·

Stayed 2 nights

I could not stay at this hotel. I checked in and they told me the pool was closed the gym was closed and there was no food there currently due to renovations currently being done. If they would have had this on the website I would not have booked this hotel. I booked this hotel so my Grandson could swim in the pool and my Son could go to the gym and it had food. Since it had none of the options I stayed about 30 minutes and then left. This hotel might be alright otherwise I will not know.

8

Olivia

Mar 6, 2023

·

Stayed 1 night

the pool was a little green. there were some guys outside playing loud music in the parking lot for a few hours at night

8

Karin

Nov 25, 2023

·

Stayed 2 nights

Fantastic staff! Way overpriced “groceries”. The parking lot can only be entered from one direction and the GPS never accurately located the property.

10

Mike

Sep 12, 2024

·

Stayed 1 night

The hotel is really nice. However , finding it is hard as the sign is super small and it is a VERY SHARP FAST TURNOFF from the road.

8

dynitra

Aug 21, 2025

·

Stayed 2 nights

Our stay was nice. Only negative is the hotel is being renovated. No continental breakfast as advertised.

8

Juanita

Dec 22, 2022

·

Stayed 19,345 nights

It was clean nice suite room very spacious. My grandkids en the pool and I wish they had a hot tub. Also they offer free washing and drying 👍

10

robyn

Feb 5, 2025

·

Stayed 1 night

the rooms are large and comfortable, the washers are free and the gym is well equipped. Everything was convenient.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: many guests found rooms and common areas clean, while others reported odors, dusty or unclean surfaces, and occasional maintenance lapses.

Related guest reviews

10

Katelyn

Nov 16, 2024

·

Stayed 1 night

Under renovation but still clean. Staff very friendly

4

Dineene

Oct 14, 2024

·

Stayed 2 nights

Fee for pets need to be disclosed on website. Shower not cleaned; hair covered drain

10

Linda

Mar 11, 2025

·

Stayed 1 night

The room was clean and comfortable. The staff were friendly and helpful.

2

Lisa

Mar 5, 2023

·

Stayed 2 nights

We will not return. The hotel wasn't very clean and services provided are so basic. If you need new towels you have to walk the old dirty ones down to the lobby to exchange them at the front desk. The bedding on the sofa bed was filthy. My kids did not want to sleep on it. The elevator smells like marijuana during much of our 3 day, 2 night stay.

6

Raquel

Mar 31, 2025

·

Stayed 1 night

It was under construction which is fine and they sent a message ahead of time. I got an older room and the smell was bad like wet towel or mold. We didn’t complain because we just finished driving for 16 hours and we just wanted to shower and sleep. Left early the next morning

4

lani

Aug 21, 2024

·

Stayed 1 night

Time to start replacing (mattresses and faulty shower heads) and/or giving this place a deep clean. The lounge chair in my room was covered with stains, and when I moved it to retrieve a dropped earring, found layers of debris (coins, food scraps..) and dirt underneath. It had obviously been a while since anyone had bothered to move the chair and clean under it. The coffee pot had a previously used coffee packet still in the filter compartment and was covered in a layer of dust. Not a pleasant stay. Glad I brought my own pillow at least.

8

Lindsay

Nov 7, 2024

·

Stayed 2 nights

Nice hotel but it was a little dirty. Felt room could have been a little more clean. Handles to blinds were dirty and sticky. Dishes left in dishwasher

10

Johanna

May 22, 2024

·

Stayed 5 nights

Great stay. Room was clean and property well taken care of. Everyone was friendly and helpful.

8

Kimberli

Apr 14, 2024

·

Stayed 2 nights

Very clean and service was very professional and attentive.

10

Denise

Oct 26, 2025

·

Stayed 5 nights

Very clean rooms

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and quiet with full kitchens and comfortable beds; some units feel dated or have odors or noise from neighboring rooms, and a few noted limited seating or loud appliances.

Related guest reviews

10

Brian

Aug 4, 2024

·

Stayed 1 night

Nice big room

10

Jason

Jun 9, 2024

·

Stayed 2 nights

Nice big comfortable room.

8

Judith

Oct 26, 2023

·

Stayed 1 night

Hotel was adequate although bedroom was a bit dated. Refrigerator in the room was too noisy and disturbed sleep.

10

Chris

Jul 13, 2025

·

Stayed 2 nights

Rooms were really nice and had just been update.

10

David

May 30, 2023

·

Stayed 4 nights

The suite was spacious and well furnished. The staff was friendly and helpful. Convenient location right off I-77.

10

Michael

Sep 27, 2025

·

Stayed 2 nights

Great room and great service. Very spacious and well within vicinity of food and shopping.

10

Mark

Nov 30, 2025

·

Stayed 2 nights

I'm not usually impressed by hotels, but my stay here really surprised me. Quiet, spacious, full room amenities, and a great location. I need to come to town a couple times each year and when I do, I'll most likely stay here again.

10

Michael

Jul 28, 2023

·

Stayed 3 nights

The room amenities were perfect for what I needed. The room was clean and quiet.

8

scott

Feb 17, 2025

·

Stayed 3 nights

We like the property, it's very convenient. It lacks comfort in the room. There is only one chair and a stool. It has a full kitchen and no place to eat.

10

PAULA

Jul 26, 2023

·

Stayed 1 night

Very thankful for recliner in living room area. Cannot lay flat due to serious back problems. Very difficult to find accommodations with a recliner available. Room was nicely cleaned. Nice large bathroom. First time using this hotel brand. Will do so again.

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Service

Staff are frequently described as friendly and helpful, though some guests reported underwhelming check in experiences, communication issues, or difficulty with refunds and room assignments.

Related guest reviews

10

Shaun

Aug 25, 2023

·

Stayed 4 nights

The staff went above and beyond to provide an outstanding experience during our stay. I would highly recommend Candlewood if you plan to stay in the Davidson and Mooresville area.

6

Victoria

Jun 22, 2023

·

Stayed 1 night

My experience at checkin was underwhelming—like I was a bother. Then I found my room had a disgusting odor. I explained, as I headed to my car for some deodorizer, about the odor. No assistance was offered. I did ask the desk attendant to share the issue with someone who could address it. As I departed the next morning, no one was aware of the issue. Positives, big room and comfy bedding. Drawback: no breakfast provided because it’s intended for long-term stays and the rooms have mini kitchens.

2

Savannah

Aug 21, 2023

·

Stayed 2 nights

absolutely terrible. went up to have a weekend getaway with 2 friends of mine. the person over 21 needed for check in backed out. i called the hotel and requested a refund. they refused. i asked if they could help us out just this once. they refused. i explained we live hours away and have nowhere to stay for the 2 nights and everyone we spoke to acted like they didn’t care if we slept on the streets. about terrible service.

10

Linda

Mar 11, 2025

·

Stayed 1 night

The room was clean and comfortable. The staff were friendly and helpful.

8

Lisa

Jun 25, 2023

·

Stayed 2 nights

I chose Candlewood based on recent traveler reviews. It is a busy hotel as the parking lot was full both days I stayed. The hotel is cleanly in appearance and smell. Only 2 things could have made my stay better. 1)The 2nd day of my stay my keys stopped working. I had to have them reprogrammed at the front desk. The staff was friendly, but seemed to remain behind a partition at the front desk area rather than at the desk so when you needed something it felt like you were bothering them. 2) My room was great - clean, spacious - but it was located directly above the smoking pavillion that people seemed to make good use of. The weather was in the 60's and I thought I'd enjoy some fresh air (the hotel windows open) but couldn't as smoke filled the room from the people below. Nothing hotel can really do about that, I will simply know to ask for a room on the other side next time. I do recommend staying here. It has a great location close to the highway and plenty of places nearby to grab a bite to eat.

8

Julia

Mar 28, 2023

·

Stayed 1 night

The front desk associate was ill prepared to greet guests and was not helpful in navigating the area and needed a more helpful attitude when we called about the air conditioning in our room. Definitely needed better training!

4

James

Jul 18, 2023

·

Stayed 1 night

The staff lady that checked us in acted like we were disrupting her evening. Not how you run a business relationship with clients. Not friendly at all.

10

Lora

Nov 5, 2024

·

Stayed 1 night

Great property and wonderful front desk staff.

8

Wendy

Mar 9, 2025

·

Stayed 1 night

We have visited Mooresville several times. We have stayed at other hotels and we’re not happy. Candlewood is a great property with newly remodeled rooms. The staff is friendly and helpful. Although there is construction on certain floors, the remainder of the hotel is clean and easily accessible. We’ve had an excellent days and plan to stay many more times.

10

Linda

Mar 1, 2025

·

Stayed 1 night

I always stay here on my way south. The hotel is safe and very comfortable. The staff is great! They are in the process of updating.

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Location

Convenient to I 77 and area dining and shopping, and often described as quiet and safe. Several reviewers found the signage hard to spot and the driveway tricky to enter from certain directions.

Related guest reviews

10

Mr Jorge

Oct 26, 2023

·

Stayed 1 night

Easy access quite away from noisy vehicle traffic Warm room settings

8

Christine

Nov 4, 2023

·

Stayed 5 nights

I mainly liked the area. It’s quiet and we felt safe. We will definitely be visiting again.

10

Enmanuel

Feb 2, 2024

·

Stayed 1 night

Easy in and out. Accessible to main road.

10

Michael

Sep 27, 2025

·

Stayed 2 nights

Great room and great service. Very spacious and well within vicinity of food and shopping.

8

Otis Barron

Sep 8, 2024

·

Stayed 3 nights

Can be tricky approaching for the north drive entrance. Overall would use again.

10

Mark

Nov 30, 2025

·

Stayed 2 nights

I'm not usually impressed by hotels, but my stay here really surprised me. Quiet, spacious, full room amenities, and a great location. I need to come to town a couple times each year and when I do, I'll most likely stay here again.

8

Karin

Nov 25, 2023

·

Stayed 2 nights

Fantastic staff! Way overpriced “groceries”. The parking lot can only be entered from one direction and the GPS never accurately located the property.

10

Mike

Sep 12, 2024

·

Stayed 1 night

The hotel is really nice. However , finding it is hard as the sign is super small and it is a VERY SHARP FAST TURNOFF from the road.

8

Mr Jorge

May 13, 2023

·

Stayed 1 night

Great location ; close to I-77

8

Nicholas

Jul 17, 2025

·

Stayed 1 night

The property was clean and conveniently located. The sign and entrance to the property is very easy to miss.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not provided, so guests rely on nearby restaurants; the on site pantry is available but a few found prices high.

Related guest reviews

8

Joseph

Jun 16, 2023

·

Stayed 1 night

A clean and quiet hotel. Staff were polite. No breakfast but plenty of restaurants in the area.

8

Stephanie

Mar 4, 2024

·

Stayed 2 nights

Bed was great. Loved the sheets and the bath towels where big. I liked having Dove products in the bathroom. Would have been nice to have had a breakfast.

8

Karin

Nov 25, 2023

·

Stayed 2 nights

Fantastic staff! Way overpriced “groceries”. The parking lot can only be entered from one direction and the GPS never accurately located the property.

10

Jill

Dec 7, 2023

·

Stayed 1 night

The receptionist was very friendly and helpful. We wanted a recommendation for dinner. And on her our typed up a list of local restaurants.Was very nice and helpful. Also the one she recommended Eddie was delicious and worth the short drive.

8

Lisa

Jun 25, 2023

·

Stayed 2 nights

I chose Candlewood based on recent traveler reviews. It is a busy hotel as the parking lot was full both days I stayed. The hotel is cleanly in appearance and smell. Only 2 things could have made my stay better. 1)The 2nd day of my stay my keys stopped working. I had to have them reprogrammed at the front desk. The staff was friendly, but seemed to remain behind a partition at the front desk area rather than at the desk so when you needed something it felt like you were bothering them. 2) My room was great - clean, spacious - but it was located directly above the smoking pavillion that people seemed to make good use of. The weather was in the 60's and I thought I'd enjoy some fresh air (the hotel windows open) but couldn't as smoke filled the room from the people below. Nothing hotel can really do about that, I will simply know to ask for a room on the other side next time. I do recommend staying here. It has a great location close to the highway and plenty of places nearby to grab a bite to eat.

8

dynitra

Aug 21, 2025

·

Stayed 2 nights

Our stay was nice. Only negative is the hotel is being renovated. No continental breakfast as advertised.

6

dennis

Jan 1, 2025

·

Stayed 1 night

There is construction @the hotel. They sent an email notification after the reservation was made. The hotel does not offer breakfast. The microwave in the room did not work. There are no restaurants within walking distance. Overall, a disappointing stay.

10

Jimmy

May 13, 2023

·

Stayed 1 night

A quick overnight stop. Check in was quick and easy. Snack pantry is open 24/7 and was well stocked with snacks,drinks etc. Very quiet location even being between floors. Great for longer stays with full kitchen including all things needed for cooking.

10

Courtney

Apr 19, 2025

·

Stayed 7 nights

Would have liked breakfast included but was a nice hotel. Would have liked at least every other day housekeeping but we made due.

10

Susan L.

Sep 8, 2023

·

Exceptional room and services! Lovely area for breakfast, helpful staff, and all very clean and quiet. Would be great for an extended stay, and will certainly stay again when in the area..

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$96
March	$113
April	$123
May	$115
June	$102
July	$106
August	$96
September	$115
October	$132
November	$118
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $100	18 $120	19 $147
20 $101	21 $88	22 $94	23 $97	24 $94	25 $108	26 $98
27 $88	28 $94	29 $95	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $119	3 $131
4 $88	5 $88	6 $94	7 $94	8 $100	9 $166	10 $177
11 $95	12 $94	13 $104	14 $106	15 $105	16 $149	17 $168
18 $88	19 $94	20 $98	21 $97	22 $97	23 $116	24 $127
25 $92	26 $95	27 $105	28 $99	29 $98	30 $109	31 $124

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible (Communications)

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility)

Studio Suite

Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

Studio Suite, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Mooresville Lake Norman,NC by IHG

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