Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee, approximately THB 590 for adults and THB 200 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:30 PM, and check-out is by 12:00 PM. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing and arrangements for transfers are not detailed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas, but specific details about rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Bangkok, within a 5-minute drive of Terminal 21 Shopping Mall and CentralWorld, and approximately 2.4 miles from Siam Paragon Mall.

Is there a swimming pool at the property?

Yes, there is an outdoor swimming pool available, operational from 7:00 AM to 8:00 PM.

Are children allowed at the property?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1000.0 per night, and advance request or confirmation is required for availability.

Hotel Mermaid Bangkok

Average nightly price at Hotel Mermaid Bangkok by month, last 12 months (USD)
Month	Average price
January	$56
February	$60
March	$53
April	$52
May	$43
June	$39
July	$47
August	$48
September	$46
October	$46
November	$59
December	$65

What guests think

At Hotel Mermaid Bangkok, travellers repeatedly praise the friendly, accommodating staff and the convenient, walkable Sukhumvit location near BTS/MRT, while noting spacious rooms that can feel dated, with very soft beds, occasional noise or AC issues, and construction nearby.

Housekeeping and overall cleanliness are frequently praised, though a few guests mention worn towels or isolated marks. Facilities are simple: a small outdoor pool that some found shaded or under maintenance, and no active on-site restaurant or bar; breakfast is commonly served next door and is often considered good. Expect a comfortable, good-value base in a great area with modest amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small outdoor pool is appreciated but occasionally closed, shaded, or affected by nearby construction. The on-site restaurant and bar appear closed; breakfast is usually provided at the neighboring hotel.

Related guest reviews

10

Craig

Dec 14, 2025

·

Stayed 3 nights

Clean room, courteous staff, nice pool and great location. Perfect for our break in Bangkok

8

makoto

Mar 14, 2025

·

Stayed 2 nights

I stayed included breakfast. Breakfast served by another hotel located next door and their buffet style was very good food. Makoto

8

John

Feb 25, 2025

·

Stayed 3 nights

They no longer have a restaurant at the hotel nor do they offer dining options such as room service which they advertise. For a 4 star I thought these features were required however you are in Bangkok and dining options are abundant.

8

Chelsea

Jun 30, 2024

·

Stayed 4 nights

Hotel was nice enough, concierge was amazing! Wasnt too far from everything. Really disappointed with the pool area though. Lots of construction work going on so full of noise, shade and work men. Also states it has a bar and it doesn't.

10

Charlotte

Jun 25, 2025

·

Stayed 5 nights

Lovely stay at this charming hotel in Bangkok! Staff were so friendly and helpful, pool was great after long hot days and it’s in a very good location on the Sukhumvit road. Lots of bars, restaurants and shops easily walkable and it’s just off the road so it’s quiet. Metro and overground train stations also very nearby.

8

yoichi

Dec 24, 2024

·

Stayed 2 nights

プールが整備中で残念でした。

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6

teri

Feb 15, 2025

·

Stayed 1 night

The hotel itself was ok. The price was right and it was clean. The website said there were restaurants and a bar, there was not. There was no place on site to eat or have a drink. The location was great. Walkable to a lot of fun places in Bangkok. If you want a nice clean room and dont mind walking a little, it’s perfect.

10

John

Feb 17, 2025

·

Stayed 4 nights

Hotel Mermaid is clean comfortable with a spacious room. The staff are helpful and friendly. The only issue (if you can call it one) is you have to go to hotel next door for breakfast, the breakfast is excellent with wide range of choices. This is my third visit now. A recommendation in its self.

4

Nikki

Jan 27, 2024

·

Stayed 1 night

I really don’t like giving poor reviews but this hotel is not what the photos or description states. It was very run down in the communal areas, there was no bar or restaurant, the areas were there but not been used in years, we had to go to a neighbouring hotel for breakfast. Saying all this the room was clean and spacious and the doorman was very polite.

10

David

Nov 18, 2023

·

Stayed 3 nights

The pool chairs had mold a lol around them. The pool too. Rooms were great. Location great

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Cleanliness

Rooms and common areas are generally clean, with housekeeping praised. A few guests noted worn towels or isolated dirty marks.

Related guest reviews

10

Jason

Feb 2, 2025

·

Stayed 22 nights

The hotel is peaceful and well run,reception and housekeeping were excellent.The hotel is perfectly situated many bars and restaurants are just a few minutes walk away yet the hotel offers an enclave of quiet away from the busy nightlife.Great swimming pool too.I will return.

8

Nigel

Oct 22, 2025

·

Stayed 3 nights

Front desk staff were barely friendly, but efficient. mostly the room is dingy, and there were dirty, oily handprints on the wall near the bed. 😳

10

Hiroyuki

Feb 9, 2024

·

Stayed 3 nights

cost performance is very good. room is large and clean.

10

Craig

Dec 14, 2025

·

Stayed 3 nights

Clean room, courteous staff, nice pool and great location. Perfect for our break in Bangkok

10

Lukas

Jun 9, 2025

·

Stayed 2 nights

Väldigt bekvämt, kan komma och gå som man vill. Rent och fint. Skön pool. Trevlig personal.

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10

CHIENLUNG

Oct 18, 2024

·

Stayed 5 nights

環境整體不錯，櫃檯服務良好，不過設備比較偏舊，然後早餐要跑到隔壁棟吃，浴室水壓夠，但溫度不好調整，排水會稍微積水，房間不一定會每天打掃

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10

Jacqueline

Jan 20, 2025

·

Stayed 2 nights

Great location. Close to everything but not noisy at night. Clean & modern. Comfortable & safe. Helpful nice staff.

6

Ross

Jan 15, 2023

·

Stayed 1 night

Light switches, door knobs not clean. Dirty finger prints around the switches. Just creepy! Staff were at a a party, or something in the evening. Drunk in the lobby. Not polite when I'd asked about pricing for my stay! Looked good from far, but far from good! I won't be back!

10

Timmy

Jan 21, 2025

·

Stayed 5 nights

The room we stayed was very spacious and clean. The view from our room was so stunning. Big thanks to the friendly owner and staff, we had a great experience in Bangkok!

10

Courtney

Nov 19, 2025

·

Stayed 1 night

Clean rooms. Great staff

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Rooms

Rooms are spacious and comfortable, with some corner units offering balconies and views. Decor can feel dated, beds are very soft, and some guests reported AC noise or minor maintenance issues.

Related guest reviews

4

Nozomi

May 23, 2023

·

Stayed 5 nights

部屋の2つの窓のすぐ外に室外機があり、それが非常にうるさくて眠れなかった。

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8

daniel

Sep 10, 2025

·

Stayed 3 nights

Hotel was good , bit dated but room was a very good size , I had the corner balcony room , bed was very soft , bathroom was huge big rainfall shower and a bath. TV channels was very limited but ubdint go to Bangkok to stay in the room hahaha. My only gripe and it's a small one is the cups in the room for tea and coffee were tiny , get bigger cups or mugs mermaid please. All the staff were excellent tho, great stay.

8

Seng Awng

Jul 8, 2023

·

Stayed 1 night

Walkable distance to EmCartier and Terminal 21. One of the room was a bit smelly, immediately they fixed it. Thanks for the staff's hospitality.

8

John

Feb 5, 2025

·

Stayed 2 nights

Very good, ideal for visiting the area, large room clean with regular housekeeping and friendly and welcoming staff.The only problem was too soft bed, bad for back and noise from adjoining room guests.

8

Hatice

Nov 29, 2024

·

Stayed 2 nights

Die Lage des Hotels ist sehr zentral. Das Zimmer war groß und sauber. Wie hatten eine schöne Zeit.

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8

Ivan

Nov 28, 2024

·

Stayed 1 night

Great View from Corner Units w/ Balcony

8

Peter

Dec 4, 2024

·

Stayed 2 nights

The interior of my room was a little worn. Lighting needs attention.

6

go

Nov 30, 2024

·

Stayed 7 nights

クローゼット、金庫がない

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6

Karsten

Jan 26, 2026

·

Stayed 5 nights

Den eneste grund til at denne anmeldelse kommer op på tre stjerner, er personalet. De er søde og hjælpsomme, præcis som jeg har oplevet mange gange før på hotellet. Værelset derimod var slidt - meget slidt. Et aircon som larmede, maling skaller af flere steder. møbler slidte, dog stadig en god seng.

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10

HIROYUKI

Apr 19, 2025

·

Stayed 4 nights

バルコニーもあって最高でした。部屋も広く、

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Service

Staff are widely described as friendly, helpful, and accommodating, with repeated praise for the doorman. A few reviews cite slow responses or unfriendly interactions.

Related guest reviews

10

David

May 12, 2024

·

Stayed 5 nights

The staff is always very courteous and helpful. The rooms always immaculate. The location is most convenient to BTS, MRT, shopping and food. The price is fabulous. The doorman OM is the best. personable, helpful, and very helpful. This is GO-TO hotel always in Bangkok.

10

Jason

Feb 2, 2025

·

Stayed 22 nights

The hotel is peaceful and well run,reception and housekeeping were excellent.The hotel is perfectly situated many bars and restaurants are just a few minutes walk away yet the hotel offers an enclave of quiet away from the busy nightlife.Great swimming pool too.I will return.

8

Satoshi

Jul 7, 2025

·

Stayed 3 nights

Staff is friendly and helpful.

10

David

Sep 14, 2024

·

Stayed 8 nights

The people at the front desk were great. Very helpful and friendly. The room was always cleaned and the room attendants were great as well. The best part of staying at the Hotel Mermaid is OM, the doorman. He is very friendly and attentive to my needs. Hotel Mermaid is my go to hotel in Bangkok because of the Staff, location and OM. See you in February.

10

YOSHIHITO

Feb 8, 2026

·

Stayed 1 night

バンコクの定宿。バルコニーで喫煙できるのが良い。スタッフは親切に対応してくれる。

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2

Mandeep

Aug 22, 2025

·

Stayed 2 nights

Hotel Mermaid Bangkok is a rip-off. They scammed me out of 4,000 baht for a single bedsheet, two towels, and a blanket cover over a blood stain that could easily be washed. Staff are rude, unhelpful, and take 45+ minutes just to bring water to the room. Service is terrible. I’ve stayed here twice before, but never again. This place survives by overcharging and mistreating guests. Stay far away.

10

YOSHIHITO

Feb 8, 2026

·

Stayed 1 night

スタッフは何時も親切に対応してくれます。

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6

Ross

Jan 15, 2023

·

Stayed 1 night

Light switches, door knobs not clean. Dirty finger prints around the switches. Just creepy! Staff were at a a party, or something in the evening. Drunk in the lobby. Not polite when I'd asked about pricing for my stay! Looked good from far, but far from good! I won't be back!

10

Charlotte

Jun 25, 2025

·

Stayed 5 nights

Lovely stay at this charming hotel in Bangkok! Staff were so friendly and helpful, pool was great after long hot days and it’s in a very good location on the Sukhumvit road. Lots of bars, restaurants and shops easily walkable and it’s just off the road so it’s quiet. Metro and overground train stations also very nearby.

10

Sophavee

Nov 21, 2024

·

Stayed 4 nights

Amazing staff, clean and comfortable rooms! From check in to check out, our stay was fantastic. Everyone is so kind, especially front door man. I had an issue with a noise outside my room from a pump and it couldn’t be fixed for a few days so they offered to change my room. They truly go above and beyond for their guests. Very walkable to lots of restaurants and bars, but on a side street so it is still fairly quiet. 10/10 would definitely stay again!

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Location

Quiet side street just off Sukhumvit with easy walk to BTS Asok/Phrom Phong, MRT Sukhumvit, malls, and dining. Some mention a 7–10 minute walk and nearby construction.

Related guest reviews

10

Joern Eirik

Jan 14, 2024

·

Stayed 2 nights

Mermaid hotel is my new regular hotel in Bangkok. The hotel is conveniently situated between BTS stations Asok and Phrom Phong, and close to Sukhumvit MRT. New Emsphere is very close, snz there's lots of restaurants and shopping malls in both directions. The hotel has comfortable large rooms with very soft and nice bed, good pressure in the shower and a chair to relax in. It's not fancy but comfortable. Staff is very nice and helpful. I would strongly recommend a trip to Benchakitti Park if you have time. Food court at Terminal 21 is exceptionally cheap, but bit chaotic, but an experience. Transport is easy with BTS and MRT. It's a big plus that the MRT now takes creditcard so you just need to tap. Unfortunately the train from the airport and BTS still only take cash. I had good stay and will stay again

8

Michael

Nov 27, 2024

·

Stayed 4 nights

Perfect location and walking distance to most places to visit

10

Richard

Apr 26, 2025

·

Stayed 1 night

A nice small hotel tugged away from the busy Sukhumvit Road but easy access to 2 Sky train stations and the Sukhumvit MRT.

10

TETSUO

Jan 8, 2025

·

Stayed 3 nights

シンプルで清潔感があり、十分な部屋の広さでコスパが良いホテルです。BTSアソーク駅、MRTスクンビット駅まで徒歩10分程度なので、観光の拠点として使いやすい立地です。繁華街も近いので夜遅くでも食事が出来て助かりました。

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8

Keith

Jul 10, 2023

·

Stayed 3 nights

Good hotel. Clean and comfortable room. Only negatives were major construction going on next door and the hotel is a bit of a walk from the MRT stations.

10

Jacqueline

Jan 20, 2025

·

Stayed 2 nights

Great location. Close to everything but not noisy at night. Clean & modern. Comfortable & safe. Helpful nice staff.

8

ICHIRO

Oct 9, 2023

·

Stayed 3 nights

アソークとプロンポンの中間で便利な立地。なのに（私は音で目覚めることが多いのですが）車やBTS、プールの向かいの高層ビル工事の音などさほど気になりませんでした。フロントの職員はタイのあのフレンドリーさを求めなければ普通。エレベータはルームキーで呼びますが、正面と左手のどちらかが日によってランダムで動いており、やってみないと分かりません。他の皆さんが仰る通り、タオルがみな古びていました。ソープ類のポンプ部分だけを替えたのか管が長すぎて底に閊えて折れ曲がり出てません。メンテナンスの苦手なタイらしい感じです。それらを理解できればとてもよいホテルです。　コンビニはスクンビット通りを渡ると往復で信号を6回待つので、通りに出て左に2-3ブロック歩いたビルの半地下にあるセブンの方が便利でした。再度使いたいと思うホテルです。

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10

Jeff

May 22, 2025

·

Stayed 11 nights

Close to everything

10

ERIC

Feb 6, 2024

·

Stayed 3 nights

J’ai passé 3 nuits dans cette établissement et j’y retournerai sûrement pour un prochain séjour à Bangkok. Il est au bord de Sukhumvit soi 29 à 5mn de emsphere le nouveau Centre commercial au food court impresionante. La station BTS asok est à 7 mn. C’est des trois établissements de Bkk que j’ai fait mon préféré. La chambre est spacieuse (sans balcon) la literie super confortable. Très belle salle de bains grande douche. J’ai payé 98€ pour trois nuits c’est un excellent rapport qualité/prix (le meilleur)

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10

Carter

Jun 26, 2023

·

Stayed 3 nights

Soi Sukhamvit 26 is a small street off the main drag, but the hotel is not far down the street. You can get off the MRT/BTS at Asok station and walk to the hotel without any difficulty at all (and I'm 70 years old!) There is construction on a building at the entrance to the street, but there was no noise inside the hotel and it was very peaceful.

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Dining

No active on-site restaurant or bar; room service not offered. Breakfast is commonly served next door and often rated good, though availability and value vary.

Related guest reviews

6

Akihiro

Nov 12, 2022

·

Stayed 1 night

スクンビット29に所在するこのホテルは交通の利便性がいい為に過去に何度も利用していますが、コロナ以降、何とも寂れた感じになりました。7月に利用した際はレストランも開いておらず朝食も取れませんでした。11月の今回の利用の際はレストランは再開し朝食も取れる状態になっていましたが、品数も殆どなくとても利用する気になりません。従業員のホスピタリテイも下がっていて、以前と比べると雲泥の差です。室内の設備は十分で清潔感もアルホテルですし、こじんまりとした利用しやすいホテルですので、頑張って元気を出して欲しいものです。

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8

makoto

Mar 14, 2025

·

Stayed 2 nights

I stayed included breakfast. Breakfast served by another hotel located next door and their buffet style was very good food. Makoto

4

Kjeld

Dec 14, 2025

·

Stayed 4 nights

Ingen aktiv restaurant i hotellet og dermed Ingen morgenmad på stedet. Skulle over på nabo hotellet for dette. Rekreativt bar område var lukket. Dvs kun værelse som også var noget gammelt slidt bras. Absolut ikke pengene værd. Meget dyrt i forhold til standarden.

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8

TOSHIHISA

May 6, 2024

·

Stayed 2 nights

This is my third stay in Thailand. The hotel is beautiful and very good. What I would like to see improved is that there would be a toothbrush provided, and I would like the breakfast to be cheaper. I will stay again.

8

John

Feb 25, 2025

·

Stayed 3 nights

They no longer have a restaurant at the hotel nor do they offer dining options such as room service which they advertise. For a 4 star I thought these features were required however you are in Bangkok and dining options are abundant.

8

Chelsea

Jun 30, 2024

·

Stayed 4 nights

Hotel was nice enough, concierge was amazing! Wasnt too far from everything. Really disappointed with the pool area though. Lots of construction work going on so full of noise, shade and work men. Also states it has a bar and it doesn't.

10

Gary

May 9, 2025

·

Stayed 6 nights

A1 breakfast, top room

6

teri

Feb 15, 2025

·

Stayed 1 night

The hotel itself was ok. The price was right and it was clean. The website said there were restaurants and a bar, there was not. There was no place on site to eat or have a drink. The location was great. Walkable to a lot of fun places in Bangkok. If you want a nice clean room and dont mind walking a little, it’s perfect.

10

John

Feb 17, 2025

·

Stayed 4 nights

Hotel Mermaid is clean comfortable with a spacious room. The staff are helpful and friendly. The only issue (if you can call it one) is you have to go to hotel next door for breakfast, the breakfast is excellent with wide range of choices. This is my third visit now. A recommendation in its self.

8

Alf

Dec 1, 2025

·

Stayed 2 nights

Bra hotell men ingen frukost bara på gatan utanför

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $37	4 $42	5 $50	6 $61	7 $56
8 $48	9 $48	10 $50	11 $50	12 $56	13 $56	14 $57
15 $55	16 $56	17 $57	18 $56	19 $55	20 $56	21 $56
22 $50	23 $50	24 $50	25 $50	26 $48	27 $50	28 $50
29 $50	30 $50

Su	Mo	Tu	We	Th	Fr	Sa
		1 $50	2 $49	3 $49	4 $52	5 $52
6 $56	7 $49	8 $49	9 $50	10 $50	11 $56	12 $56
13 $50	14 $50	15 $50	16 $51	17 $51	18 $58	19 $58
20 $58	21 $58	22 $58	23 $59	24 $71	25 $83	26 $99
27 $99	28 $107	29 $97	30 $102	31

Hotel Mermaid Bangkok

Prices for Hotel Mermaid Bangkok

Monthly average prices

About this property

Location

Room options

Studio Double with Balcony

Premier Triple Corner

Deluxe Double Room

Captain Suite

Superior Double Room

Studio Double

Premier Double Corner

Guest reviews of Hotel Mermaid Bangkok

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Mermaid Bangkok

Considering this hotel for your Bangkok trip?

Prices for upcoming dates

Business details