Is parking available at the property?

Complimentary parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

An on-site breakfast is available, allowing guests to start their day with a delightful meal. Specific serving hours are not mentioned.

What are the standard check-in and check-out times?

Check-in is available from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be arranged upon request, but additional fees may apply.

Are airport shuttle services available?

Airport shuttle services can be arranged prior to arrival, but specific pricing and service hours are not detailed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The property is situated in the Makati Central Business District, close to shopping areas like Greenbelt Shopping Mall and SM Mall of Asia, and near attractions such as Manila Bay and Rizal Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy, but specific operational hours and seasonal availability are not mentioned.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no mention of a minimum age for children to stay for free.

One Pacific Place Serviced Residences

Average nightly price at One Pacific Place Serviced Residences by month, last 12 months (USD)
Month	Average price
January	US$37
February	US$34
March	US$33
April	US$32
May	US$31
October	US$33
November	US$34
December	US$36

What guests think

Across many reviews, One Pacific Place Serviced Residences stands out for strong value, spacious apartment-style rooms with kitchenettes, and a convenient, walkable Makati location that puts restaurants, embassies, and malls within easy reach.

Staff are frequently described as friendly and accommodating, with quick maintenance support and occasional upgrades or early check-ins. Recurring issues include reports of cockroaches, stained or missing towels, dated furnishings, elevator waits at peak times, and limited parking. Overall, it suits travelers prioritizing space and price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and gym receive positive mentions, and some appreciate the on-site coffee shop and laundry. Parking is limited, and a few guests reported elevator waits during peak times.

Related guest reviews

8

MASAHIRO

8 Jun 2023

·

Stayed 3 nights

3つ星のホテルとしては、良いと思います。プールもきれいでした。

4

Rogenie

14 Jun 2024

·

Stayed 3 nights

I stayed to this place 8 years ago and liked it a lot. Came back this year and I was shocked how this place changed. Room floor is somewhat black and sticky. My kids feet were all black and dirty. I’m going to upload one photo (the feet in the photo was washed 3 times already). The hallway carpet is dirty. One thing that I really liked is that they provide water dispenser for us to refill our water bottle to lessen the amount of plastic. Front desk is asking P1,900 for airport service for a van turned out they don’t have their own service. They just book grab and gave us 2 sedan cars. Communication is also terrible. During airport pick they sent us a sedan knowing I have 3 luggages and 2 kids with me. I booked a van and also paid 1,900. In the front the payment posted is only 1,100 but asked 1,900. Bidet is nasty and molded. There’s more but too long to say. I aint coming back and not recommending.

8

Luke

17 Nov 2024

·

Stayed 7 nights

A great family hotel choice. The property is aging, but it's kept clean and in good condition. Security is professional and clean cut. Hotel staff are all great and accommodating. We had a maintenance issue at 9pm and maintenance had the issue resolved by 9:30pm. Breakfast buffet was great and varied. Gym was sufficient for workouts.

10

Rena

13 Feb 2025

·

Stayed 6 nights

I stay here thanks to the meeting organizer in makati. It is good for staying for whole one week. Pool, location is great.

6

Eugene

5 Oct 2023

·

Stayed 1 night

The pool and accessibility

6

Kiyoshi

19 Sept 2024

·

Stayed 3 nights

朝食が普通に食べることができなかった。39階でたべる指示があるが、エレベーターにはカードではいけずスタップがボタン押さないといけない。39階だてて、エレベーターは3つなので朝と夕方は5分待ち。次は宿泊しません。

6

Ronald

26 Jan 2024

·

Stayed 7 nights

1. Stayed for 7 nights. The first night I was woken by a cockroach crawling on my hand. I immediately called front desk and they don’t seem surprised or shock, seems like a regular occurrence. It was very late but they still got housekeeping to spray pesticide around the bed. 2. Morning when bathing saw smaller roaches - I complained and they switch my room from 20th to 31st. After that no more roach sightings. 3. Breakfast was above average serving different mains every day. Bf had eggs, bread, rice, salad, noodles and meat. 4. Gym was well equipped and was a great plus to me. 5. Location was good near the major business area and short distance to Greenbelt via grab. 6. Towels provided was clean, fluffy and thick - this was plus to me. 7. Bed was comfortable, nice soft bed comforter- a plus. 8. AirCon was clean, circulation very good. A plus. 9. Staff courteous and helpful.

6

Bella

30 Dec 2024

·

Stayed 2 nights

Getting worse since 2020. Making money for each move. Luggage storage used to be free, now charges more than $5 a day. And accidentally broke a glass and was charged for it. I don't think I will recommend this place to anybody and maybe look to some other places. Towels is supposed to be white, I look at it like light brown.

6

Jennifer

29 Dec 2024

·

Stayed 2 nights

Easy access. Good location. Lounge and coffee shop downstairs. Not much parking available. Check in time at 2pm but you still have to be in line with all the rest waiting to be checked in. Towels weren't available upon entry we have to call for it. But hey, its the holiday expect busy season.

10

CHRISTOP

28 Sept 2024

·

Stayed 10 nights

One Pacific Place is the first Salcedo Village-area hotel I have stayed at and I am looking forward to coming back here next year. Starting out with a complimentary upgrade to a two-bedroom suite with mini-kitchen, I already was very happy with the little perks there. Small parking lot but usually has space and staff is accomodating if all spots are full. Location is extremely convenient to numerous new restaurants (in particular, Oak&Smoke a block away). If one's feeling more on a budget, McDonald's is two blocks away, and multiple small malls are walking distance (SM Jazz, SMDC Air/Assembly Grounds at The Rise, Ayala North Exchange). Very close to Ayala Avenue too if you're hitting up one of the skyscrapers like RCBC Plaza View from room was spectacular and probably a highlight of my Makati visit In-house laundry is a bit more expensive than going to an outside laundry shop, but reasonable and convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and bathrooms clean, but others reported cockroaches, stained or missing towels, unpleasant odors, and dirty hallways or carpets. Housekeeping consistency appears uneven.

Related guest reviews

6

Cris

30 Dec 2025

·

Stayed 1 night

Toiletries, towel not yet set- up upon entering the room, Requested single queen bed not available Food-breakfast-buffet selection and quality diminished

4

Rogenie

14 Jun 2024

·

Stayed 3 nights

I stayed to this place 8 years ago and liked it a lot. Came back this year and I was shocked how this place changed. Room floor is somewhat black and sticky. My kids feet were all black and dirty. I’m going to upload one photo (the feet in the photo was washed 3 times already). The hallway carpet is dirty. One thing that I really liked is that they provide water dispenser for us to refill our water bottle to lessen the amount of plastic. Front desk is asking P1,900 for airport service for a van turned out they don’t have their own service. They just book grab and gave us 2 sedan cars. Communication is also terrible. During airport pick they sent us a sedan knowing I have 3 luggages and 2 kids with me. I booked a van and also paid 1,900. In the front the payment posted is only 1,100 but asked 1,900. Bidet is nasty and molded. There’s more but too long to say. I aint coming back and not recommending.

6

Roizan Ico

13 Oct 2024

·

Stayed 7 nights

There is a cockroach crawling in my bed. The toilet is clean but there is bad smell.

6

Ronald

26 Jan 2024

·

Stayed 7 nights

1. Stayed for 7 nights. The first night I was woken by a cockroach crawling on my hand. I immediately called front desk and they don’t seem surprised or shock, seems like a regular occurrence. It was very late but they still got housekeeping to spray pesticide around the bed. 2. Morning when bathing saw smaller roaches - I complained and they switch my room from 20th to 31st. After that no more roach sightings. 3. Breakfast was above average serving different mains every day. Bf had eggs, bread, rice, salad, noodles and meat. 4. Gym was well equipped and was a great plus to me. 5. Location was good near the major business area and short distance to Greenbelt via grab. 6. Towels provided was clean, fluffy and thick - this was plus to me. 7. Bed was comfortable, nice soft bed comforter- a plus. 8. AirCon was clean, circulation very good. A plus. 9. Staff courteous and helpful.

8

Man Hin

13 Jan 2026

·

Stayed 1 night

Value for money and the room was clean for comfortable stay at Manila.

4

Bella

30 Dec 2024

·

Stayed 1 night

We were there Dec.22-Dec 24, 2024 and there was cockroaches. What happened to this place?

8

Geronimo

14 Jul 2024

·

Stayed 19 nights

The management should do a better job of keeping the hallways clean. Many hallways had been left dirty and it only added to the worn look of the property. Also, lights need to be installed above the bathroom sink. I have never stayed in any hotel where the lighting was so poor.

6

JANET

25 Jul 2025

·

Stayed 1 night

Needs improvement in the amenities provided especially the towels. Towels are very worn out, thin and dark ( not white )

6

JULIE JANE

14 Aug 2023

·

Stayed 1 night

Property stinky, same with room there’s a bad smell. Property dated. Hope admin would upgrade AC and make sure it smells good. Carpet in hallways should be removed as it is old

10

Michelle

16 Jan 2025

·

Stayed 6 nights

Friendly staff and clean room, bathroom clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious, apartment-style units with kitchenettes and comfortable beds. Furnishings and the building feel dated for several guests, and a few noted weak hot water/pressure and poor bathroom lighting.

Related guest reviews

10

Sidney

17 Nov 2025

·

Stayed 2 nights

incredible value for money. spacious, clean, great kitchen facilities, comfortable bed, helpful staff, good lighting.

4

MASAYUKI

8 Jun 2024

·

Stayed 2 nights

タオルが、黒ずんていたのが残念。フロアの問題なのか、シャワーの水圧弱め、温度もぬるめ。ルームメイクを出していたものの、タオルの一部がそのままで、交換されていなかったりは、残念。スリッパも欲しい。このグレードだと、仕方ないかな。

6

Shirley

20 Oct 2025

·

Stayed 1 night

Clean room and spacious, good air conditioning.staffs very friendly and helpful

10

SIDNEY

12 Nov 2025

·

Stayed 1 night

this is incredible value for the price -- a one-bedroom suite with kitchenette for $40 a night, including breakfast, in a great location. Walking distance to many embassies, good restaurants nearby.

10

Jamal

23 Mar 2025

·

Stayed 2 nights

Great apartment feel. Very homely!

4

Sidney R

3 Jan 2026

·

Stayed 1 night

got in very late, first they couldn't find reservation, then I got to the room and found no towels and no hot water , kettle, which the rooms have always had before. I've always had a good experience here in the past, so I'll consider this an exception to the rule.

6

Maja

24 Sept 2023

·

Stayed 4 nights

Ang hindi ko lang nagustohan is, the staff can enter the room kahit tulog ka. Hot and cold water sa CR is not functional. At lastly, ngbook ako online. Wala naka indicate doon na wla pala free breakfast. So pagdating ko sa hotel, tsaka ko lang nalaman.

8

Geronimo

14 Jul 2024

·

Stayed 19 nights

The management should do a better job of keeping the hallways clean. Many hallways had been left dirty and it only added to the worn look of the property. Also, lights need to be installed above the bathroom sink. I have never stayed in any hotel where the lighting was so poor.

6

Daniel

27 Jul 2023

·

Stayed 5 nights

The hotel is run down. furniture is old and looks it. very cheap. no even a cushon on the couch. Sparse and functional

10

Marilou

30 Jan 2025

·

Stayed 7 nights

Clean,kitchen inside room,spacious

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and accommodating, with quick maintenance and occasional upgrades or early check-ins. However, some experienced long check-in lines, reservation or communication issues, unexpected fees, room-entry concerns, and slower checkout due to room inspections.

Related guest reviews

8

Luke

17 Nov 2024

·

Stayed 7 nights

A great family hotel choice. The property is aging, but it's kept clean and in good condition. Security is professional and clean cut. Hotel staff are all great and accommodating. We had a maintenance issue at 9pm and maintenance had the issue resolved by 9:30pm. Breakfast buffet was great and varied. Gym was sufficient for workouts.

6

Shirley

20 Oct 2025

·

Stayed 1 night

Clean room and spacious, good air conditioning.staffs very friendly and helpful

2

DongHyun

15 Dec 2023

·

Stayed 2 nights

Front desk service is terrible, not willing to help. Always saying i cant help you, i should not be treated like this. All i asked for is to call local and the answer i get was no.

10

Jose

18 Nov 2023

·

Stayed 1 night

On a very walkable area, on the “nice” side of Manila. I’ve even got an early checkin and free upgrade, so what else can I ask for? Staff was super friendly and the room was clean and comfortable. The checkout process could be improved as with most hotels in Philippines they will have to inspect the room before you are allowed to leave. So bare in mind that before running late to the airport

10

zenn ria

4 Jul 2025

·

Stayed 1 night

Great service!

4

Sidney R

3 Jan 2026

·

Stayed 1 night

got in very late, first they couldn't find reservation, then I got to the room and found no towels and no hot water , kettle, which the rooms have always had before. I've always had a good experience here in the past, so I'll consider this an exception to the rule.

6

Jennifer

29 Dec 2024

·

Stayed 2 nights

Easy access. Good location. Lounge and coffee shop downstairs. Not much parking available. Check in time at 2pm but you still have to be in line with all the rest waiting to be checked in. Towels weren't available upon entry we have to call for it. But hey, its the holiday expect busy season.

10

CHRISTOP

28 Sept 2024

·

Stayed 10 nights

One Pacific Place is the first Salcedo Village-area hotel I have stayed at and I am looking forward to coming back here next year. Starting out with a complimentary upgrade to a two-bedroom suite with mini-kitchen, I already was very happy with the little perks there. Small parking lot but usually has space and staff is accomodating if all spots are full. Location is extremely convenient to numerous new restaurants (in particular, Oak&Smoke a block away). If one's feeling more on a budget, McDonald's is two blocks away, and multiple small malls are walking distance (SM Jazz, SMDC Air/Assembly Grounds at The Rise, Ayala North Exchange). Very close to Ayala Avenue too if you're hitting up one of the skyscrapers like RCBC Plaza View from room was spectacular and probably a highlight of my Makati visit In-house laundry is a bit more expensive than going to an outside laundry shop, but reasonable and convenient.

10

Julie

2 Oct 2025

·

Stayed 1 night

Friendly and respectful

8

Darel

9 Feb 2024

·

Stayed 4 nights

Only stayed for 2 days, staff from the reception to the housekeepers, are attentive.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised for a convenient, walkable Makati setting near offices, embassies, restaurants, and malls. Easy access to Ayala Avenue and key areas.

Related guest reviews

8

DOREEN

16 Feb 2024

·

Stayed 2 nights

Accessible

10

Rena

13 Feb 2025

·

Stayed 6 nights

I stay here thanks to the meeting organizer in makati. It is good for staying for whole one week. Pool, location is great.

10

MARIA AURELIA

28 Mar 2024

·

Stayed 1 night

The hotel is near to everything. Definitely will comeback again

10

SIDNEY

12 Nov 2025

·

Stayed 1 night

this is incredible value for the price -- a one-bedroom suite with kitchenette for $40 a night, including breakfast, in a great location. Walking distance to many embassies, good restaurants nearby.

10

Jesrill Paz

25 Sept 2024

·

Stayed 4 nights

It was a nice and convenient place

10

Jan Michael

25 Oct 2024

·

Stayed 1 night

Everything was walkable

8

Karen Joy

21 Jan 2024

·

Stayed 1 night

Location was very good.

10

Nikki

3 Oct 2024

·

Stayed 2 nights

Walking distance trident tower.👍

10

CHRISTOP

28 Sept 2024

·

Stayed 10 nights

One Pacific Place is the first Salcedo Village-area hotel I have stayed at and I am looking forward to coming back here next year. Starting out with a complimentary upgrade to a two-bedroom suite with mini-kitchen, I already was very happy with the little perks there. Small parking lot but usually has space and staff is accomodating if all spots are full. Location is extremely convenient to numerous new restaurants (in particular, Oak&Smoke a block away). If one's feeling more on a budget, McDonald's is two blocks away, and multiple small malls are walking distance (SM Jazz, SMDC Air/Assembly Grounds at The Rise, Ayala North Exchange). Very close to Ayala Avenue too if you're hitting up one of the skyscrapers like RCBC Plaza View from room was spectacular and probably a highlight of my Makati visit In-house laundry is a bit more expensive than going to an outside laundry shop, but reasonable and convenient.

10

Gary

7 Dec 2023

·

Stayed 1 night

Convenient and safe

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally viewed as decent to good with varied options on many days. Several reviews cite diminished quality or weak breakfast service and organization at times.

Related guest reviews

6

Cris

30 Dec 2025

·

Stayed 1 night

Toiletries, towel not yet set- up upon entering the room, Requested single queen bed not available Food-breakfast-buffet selection and quality diminished

8

Luke

17 Nov 2024

·

Stayed 7 nights

A great family hotel choice. The property is aging, but it's kept clean and in good condition. Security is professional and clean cut. Hotel staff are all great and accommodating. We had a maintenance issue at 9pm and maintenance had the issue resolved by 9:30pm. Breakfast buffet was great and varied. Gym was sufficient for workouts.

6

Robin

24 May 2024

·

Stayed 4 nights

Nothing to shout out, it provides the basic but the cleanliness is an issue and the cafe staff/supervisor that serve breakfast needs to improve. Supervisor/Manager spends most of his time talking to someone he knows, not managing the operation. Dirty tables, no re-setup when previous customer left, the staffs were standing at the side. plates and cups slow in replenishment.

6

Kiyoshi

19 Sept 2024

·

Stayed 3 nights

朝食が普通に食べることができなかった。39階でたべる指示があるが、エレベーターにはカードではいけずスタップがボタン押さないといけない。39階だてて、エレベーターは3つなので朝と夕方は5分待ち。次は宿泊しません。

6

Ronald

26 Jan 2024

·

Stayed 7 nights

1. Stayed for 7 nights. The first night I was woken by a cockroach crawling on my hand. I immediately called front desk and they don’t seem surprised or shock, seems like a regular occurrence. It was very late but they still got housekeeping to spray pesticide around the bed. 2. Morning when bathing saw smaller roaches - I complained and they switch my room from 20th to 31st. After that no more roach sightings. 3. Breakfast was above average serving different mains every day. Bf had eggs, bread, rice, salad, noodles and meat. 4. Gym was well equipped and was a great plus to me. 5. Location was good near the major business area and short distance to Greenbelt via grab. 6. Towels provided was clean, fluffy and thick - this was plus to me. 7. Bed was comfortable, nice soft bed comforter- a plus. 8. AirCon was clean, circulation very good. A plus. 9. Staff courteous and helpful.

6

Maja

24 Sept 2023

·

Stayed 4 nights

Ang hindi ko lang nagustohan is, the staff can enter the room kahit tulog ka. Hot and cold water sa CR is not functional. At lastly, ngbook ako online. Wala naka indicate doon na wla pala free breakfast. So pagdating ko sa hotel, tsaka ko lang nalaman.

6

Jesper

27 Jan 2026

·

Stayed 2 nights

Value for money. Big apartmens, but worn. Staff are nice and serviceminded, breakfast is filipino style. Beds are good. Great stay!

6

Jennifer

29 Dec 2024

·

Stayed 2 nights

Easy access. Good location. Lounge and coffee shop downstairs. Not much parking available. Check in time at 2pm but you still have to be in line with all the rest waiting to be checked in. Towels weren't available upon entry we have to call for it. But hey, its the holiday expect busy season.

10

Jobert Heintje

20 Nov 2023

·

Stayed 1 night

cozy and safe. breakfast is nice too.

Was this helpful?

AI-generated summary based on recent guest reviews

Prices for One Pacific Place Serviced Residences

Monthly average prices

About this property

Location

Room options

Studio with Double Bed

Double Premier Queen Bed

Suite Premier Queen Bed

Double Premier One Bedroom

Double Or Twin Premier

Double Or Twin Executive

Room Premier One Bedroom

Suite Executive

Double Or Twin Standard

Double Or Twin Run of House

Suite Executive Queen Bed

Double Standard

Double Or Twin Premier One Bedroom

Suite One Bedroom

Single Premier

Single Standard

Room Standard

Twin Premier One Bedroom

Room Premier Two Bedrooms

Suite Premier

Double Or Twin Deluxe Executive

Suite Two Bedrooms

Room Deluxe Executive

Studio Queen Size Bed

Studio Deluxe

Room Executive

Double Or Twin Premium

Studio Standard

One Bedroom Executive Suite

Suite Premier Two Bedrooms

Studio Two Beds

Apartment Premier

Studio Deluxe Two Beds

Suite Standard

Double Or Twin Premier Two Bedrooms

Suite One Bed

Twin Deluxe

Double Or Twin Executive Two Bedrooms

Double Or Twin Executive One Bedroom

Double Or Twin Premier City View

Twin Executive

Room Executive City View

Double Premier King Bed

Single Executive One Bedroom

Single Executive

Quadruple Premier One Bedroom

Quadruple Premier Queen Bed

Double Executive

Double Premier

Studio King Size Bed

Guest reviews of One Pacific Place Serviced Residences

Who stays here?

What guests think

No written reviews

Property policies

FAQs about One Pacific Place Serviced Residences