Is parking available at the hotel?

Self parking is available on-site for a fee of CAD 19.50 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekends from 7:30 AM to 10:30 AM.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of CAD 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

How is the hotel's location in relation to nearby attractions?

The hotel is centrally located in Hamilton, just a 5-minute walk from the Art Gallery of Hamilton and 6 minutes from Hamilton City Hall. It is also 0.3 miles from Hamilton Convention Centre and TD Coliseum.

Does the hotel have a swimming pool?

The hotel features an indoor pool, which is accessible from 7:00 AM to 11:00 PM.

Are children allowed at the hotel?

Children are welcome at the hotel, and there is no minimum age requirement for staying for free.

Staybridge Suites Hamilton - Downtown

Average nightly price at Staybridge Suites Hamilton - Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$117
March	US$137
April	US$131
May	US$131
June	US$134
July	US$122
August	US$122
September	US$135
October	US$128
November	US$124
December	US$114

What guests think

At Staybridge Suites Hamilton - Downtown by IHG, guests often highlight warm, helpful staff, a varied complimentary breakfast, and spacious, suite-style rooms with kitchenettes that suit longer stays, along with convenient security features and an indoor pool and gym.

The downtown location is walkable to FirstOntario Centre, Hess Village and transit, but many reviews note visible homelessness, late-night noise from nearby clubs, and a general lack of comfort outside. Parking is secure but limited and paid, sometimes requiring overflow across the street and occasional access frustrations. A few guests mention dated or dim furnishings, intermittent housekeeping or key-card issues, and occasional maintenance concerns such as weak water pressure or noisy appliances. Overall, expect a clean, amenity-rich stay with excellent service amid an urban setting that won’t suit everyone.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure underground parking and hotel security are appreciated, but spaces are limited, paid, and often spill over to an off-site garage with occasional access hassles. The indoor pool, small gym, and outdoor patio are convenient and generally well liked.

Related guest reviews

10

Jeanne

14 Apr 2024

·

Stayed 1 night

Limited parking and the card reader for the parking wasn't working well. Also cops told us we couldn't park out front to check in, but counter staff said it was ok.

8

Jeremy

10 Sept 2025

·

Stayed 1 night

Stay was good but staff should tell people to park across the street and not waste people's time suggesting there may be space in the actual hotel underground parking. The hotel only has one small level of underground parking. Otherwise you have to park across the street on the 4th floor. Not ideal for parents traveling with kids but everything else about the hotel was fine.

8

Deanna

20 Jun 2023

·

Stayed 1 night

Good variety and volume of food available at breakfast well maintained mini gym/workout facility. We are fortunate to have been able to park in the last space in the small underground parking. There is lots of outdoor parking adjacent but not well lit and without security.

8

Leaton

29 Aug 2025

·

Stayed 1 night

Parking should be included in the price or told upfront at booking. It was $20 extra and then the parking spaces were limited so we had to park in their overflow across the street...not good at all from a security perspective. And there would never be enough parking spaces on the hotel property as it was very very limited based on the hotel capacity. The bathroom sink is behind the bathroom entry door... not good.

10

Grace

5 Aug 2024

·

Stayed 1 night

Very comfortable stay, clean room, quiet, great breakfast- more variety and fresher than your typical “hotel breakfast-included-fare”! Nice pool.

8

Doug

26 May 2024

·

Stayed 3 nights

I didn't like that you have to go up to the second floor to get to the lobby. The fitness room was nice, but you had to walk to the first floor and to the back of the building to get to. Not convenient to use at all. There's construction going on across the street, so it's pretty noisy starting early.

10

Daniel

5 Jul 2025

·

Stayed 1 night

Hotel was clean and very well taken care of. The room was excellent even being beside the elevator. Couldn't hear it. Maybe because we on the top floor. Lots of homeless and drug addicts outside in the parking lot next to the property. But thankfully they have secured underground parking and security measures to enter the hotel. Didn't deter our stay at all. I'd give the hotel and staff 5/5

10

Wilma

11 Sept 2025

·

Stayed 3 nights

The breakfast and dinner that were included were convenient and were tasty. The staff that helped bring the food out and clean the tables were friendly. The room was clean when we got there and the housekeeping maintained the cleanliness through the entire stay. The gym was easily accessible and had sufficient equipment. The check in and check out process was smooth and the front desk staff were friendly and helpful. Overall, a great stay.

8

Amanda

29 Apr 2024

·

Stayed 1 night

Quick and easy check-in process. Parking was a bit challenging but appreciated how secure it was.

10

Daria

1 Aug 2025

·

Stayed 2 nights

Great stay. Very clean, friendly staff. Secure underground parking.

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Cleanliness

Rooms are frequently described as clean or spotless, but some guests report inconsistent housekeeping and occasional issues in common areas (stained carpets, odors) or bathrooms (mold).

Related guest reviews

6

Catherine

22 Jun 2025

·

Stayed 1 night

Dark and dingy. Tired 80’s furniture. Dirty windows and carpets in common areas. Breakfast was excellent.

10

Jennifer

28 Apr 2025

·

Stayed 3 nights

Such a nice hotel. Very friendly staff. Very clean. Good breakfast. No complaints

10

Bonnie

2 May 2025

·

Stayed 2 nights

The room was fantastic - clean and spacious. Staff were friendly. Breakfast was very nice!

10

Brandae

26 Jul 2025

·

Stayed 3 nights

Very nice place. Suite had ample space and was very clean.

2

Terry

28 Apr 2024

·

Stayed 3 nights

Check-in was good and smooth. The room was not of clean conditions, I find after rooming service, the used hotel's bath rug was hanging like it's new on top of my own bath towel. I even had severe allergic reactions to the bedding sheets, almost ruin my business trip. Won't return!

4

melanie

17 Mar 2023

·

Stayed 1 night

The water pressure was terrible and it took forever for the water to get hot for a shower. There was mold in the shower and clearly some fixes/renovations that needed to be made. The free breakfast was terrible with very limited options and did not taste good.

4

Louis

29 May 2025

·

Stayed 1 night

This hotel is a bit run-down — old carpet in the room, old curtains. Bad sound profiting — we here everything from rooms above (toilet, finger tapping, ..). You have the smell of nearby cooking. The stairways stunk of urine. Like a dump. Hotel location not inspiring.

10

Tammy

20 Nov 2025

·

Stayed 1 night

Friendly staff, light dinner and breakfast was great! Rooms were clean. Overall an excellent experience!

8

Lynn

22 Nov 2025

·

Stayed 1 night

Great location for the TD coliseum. 5 minute walk max. Very friendly and efficient reception desk staff. Parking. And complimentary breakfast. Clean bathroom. Shower. Spacious rooms. I thought the room was clean on arrival; however I then saw a beer bottle cap sitting on the night table. And it wasn’t mine.

10

britney

31 Oct 2025

·

Stayed 1 night

Room was spotless, spacious and had everything I needed. Even a kitchenette with a stove and a full sized fridge!! Staff was very friendly, attentive and helpful. Complimentary breakfast buffet was delicious. I will absolutely be back!!

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Rooms

Suites are spacious and well equipped with kitchenettes; some offer balconies. Several reviews mention dated or dim decor, street or club noise, and less comfortable sofa beds or mattresses.

Related guest reviews

10

Marc

23 Feb 2025

·

Stayed 1 night

Very lovely room, King Suite room and kitchen had plenty of space to feel like a comfy getaway. Hess Village and Art Gallery very close. First Ontario Centre and also a comedy club were options to check out. Breakfast was delicious, lots of comfortable seating available. The only thing I would mention for the people who are light sleepers, it is technically a downtown area so you do hear traffic noise throughout the night. I’m a deep sleeper so it didn’t bother me.

6

Catherine

15 Jun 2025

·

Stayed 1 night

Room 318 with separate sitting area and kitchenette was okay but dark and sparse. No pictures or windows in that area. Bedroom was better and bed was fine. Overall okay but nothing exceptional to make me want to book again. Many homeless people nearby. Underground parking was good.

10

Ijeoma

18 Jul 2024

·

Stayed 1 night

Clean and spacious room. Has a kitchenette!

8

Jilian

17 Mar 2025

·

Stayed 1 night

Really enjoyed our time here. The room was nice, clean. The pool was above our expectations and the perfect temperature. Easy to get in and enjoy ourselves with our son. Didn’t care for the smells in the hallway. Strong cooking odours. And the air conditioning unit in our room made a loud rattling sound. Staff was friendly and breakfast was good. Easy parking and grateful it was underground to we felt safe leaving our car there. It’s unfortunate how dirty the city is. I’ve never seen so much litter, vandalism, boarded up buildings. I wish people took more pride in their city. I would stay here again. Good hotel, reasonable price, and nice to have the kitchen facilities as an option in the rooms.

10

Noreen

3 Aug 2025

·

Stayed 2 nights

Despite being a thin mattress, the sofa bed was still comfortable. My only minor complaint would be the lack of privacy in the washroom. I was with a close friend, so it was no problem. But if I were with a romantic partner, the ability to hear everything happening in the washroom would have been a little awkward.

10

Mary

29 Dec 2025

·

Stayed 1 night

Rooms are always clean and spacious. Staff is great and the breakfast is one of the best ones I’ve encountered.

6

JACLYN

14 Nov 2025

·

Stayed 3 nights

The room was in good enough condition but the bed was very uncomfortable and the couch felt as though you were sitting on plywood. Staff were great and very helpful and it was nice having access to Continental breakfast. We didn't use the other amenities so I can't comment on those. But I can say that the couches in the suites and the beds were very much a low point

6

Véronique

17 Mar 2024

·

Stayed 2 nights

On a vraiment pas aimé la douche. Il y avait de l’eau par terre et le pommeau de touche était défectueux. Pas de glace. Pas énormément de choix au déjeuner.

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10

Michelle

19 Oct 2025

·

Stayed 1 night

Stay was awesome, room was fantatic, clean, lots of room and beds and two bathrooms helped immensely

10

Daniel

24 Jun 2024

·

Stayed 1 night

The largest and only room with a huge balcony/terrace made for a memorable stay!

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Service

Service is widely praised as friendly, accommodating, and efficient across front desk, breakfast, and housekeeping teams. A few guests report key-card problems, occasional unwelcoming interactions, or missed housekeeping.

Related guest reviews

6

Belinda

15 Jan 2023

·

Stayed 19,371 nights

The over all experience was excellent, the front desk and housekeeping staff went beyond service was impeccably,however security made me feel uncomfortable he question my every move and made it seem like i was breaking and entering . That with in itself was uncomfortable . I felt targeted .So it put a dark cloud on my stay very rude and unprofessional needs more training.

10

Carollee

1 Oct 2025

·

Stayed 5 nights

The rooms were clean and the staff could not do enough for you; they were accessible and eager accommodate you in any way possible. The breakfast buffet (included) was wonderful and I've never seen such a hardworking crew. The front desk staff was super polite and attentive. I will definitely return

4

Arthur

1 Jul 2025

·

Stayed 2 nights

Upon check in, i was notifed that the 1 bedroom king that i had reserved was not available due to previous clients extending thier stay. My room category was bummped down to thier basic room with a queen beed and desk. Disnt even have the couch. They tried to spin it that seeing we didnt get what we booked we would only be charged the rate for the lesser room. Well i would hope so. They also threw in a 12 dollar bottlenof wine. Feel like it was a bait and switch. They dmsaud they did try and calm me. Well yes they did, 2 hours before our arrival when we were allready just about to the city. Kind of late to make alternitive arrangments. Didnt even leave a message when they called. Second day room cards stopped working. Had to leave my car and wife at the entrance to the parking garage to gonin and have the cards looked at. The desk staff reporgrammed them, went back tk my car and low and behold, they still didnt work. Had to trek back to the desk once again to get new cards. Bed was uncomfortable, duvet kept comming apart. The last factor that made our stay bad was the fact of the homeless, and drug adicts all around the hotel. I know this partnis not thier fault but still dis not make the stay very enjoyable. We ended up calli g our trip short and left with out staying the second night.

10

Robert

7 Apr 2024

·

Stayed 1 night

Great Hotel and staff highly recommend

10

Susan

21 Sept 2025

·

Stayed 1 night

The front desk staff were outstanding! Friendly and efficient. Even allowing us to check in early so we could head to our event. Free breakfast was fresh and much better than the usual. The property was spotless. Access and security to the hotel and garage were excellent. The room was immaculate and very nicely setup. Will be returning here on our next trip to Hamilton

10

vasthare

18 Sept 2024

·

Stayed 1 night

Janice at the front desk was pleasant,courteous and helpful

10

Scott

16 Sept 2024

·

Stayed 2 nights

Fantastic hotel with friendly staff. Great cleanliness, comfort, location, and access.

10

Wilma

11 Sept 2025

·

Stayed 3 nights

The breakfast and dinner that were included were convenient and were tasty. The staff that helped bring the food out and clean the tables were friendly. The room was clean when we got there and the housekeeping maintained the cleanliness through the entire stay. The gym was easily accessible and had sufficient equipment. The check in and check out process was smooth and the front desk staff were friendly and helpful. Overall, a great stay.

10

Rita-Marie

19 Feb 2026

·

Stayed 1 night

Front desk and housekeeping staff were very friendly Better than average continental breakfast Five minute walk to our concert venue

8

Destiny

1 Nov 2025

·

Stayed 1 night

First off id like the say the staff was absolutely amazing and helping. Room was decent. However during my stay my card didnt work for my room twice and I had to get it replaced even though it worked getting into the hotel.

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Location

Central downtown location within walking distance of FirstOntario Centre, Hess Village, restaurants, transit, and the Art Gallery. Many reviews caution that the immediate area feels unsafe or noisy at night due to homelessness and nearby clubs.

Related guest reviews

10

Allan

6 Oct 2023

·

Stayed 2 nights

Loved the amenities, especially the complimentary breakfast and light dinner. Staff was very friendly and helpful. Location in downtown walkable with nearby perks: Hess Village and Jackson Square, James Street shops.

10

Bradley

24 Mar 2024

·

Stayed 2 nights

The location was perfect for my walk to the conference centre

10

Trish

2 Jan 2024

·

Stayed 1 night

Location was great for a walk to the First Ontario Centre for the Toronto Rock game. Close to walk to Hess village.

2

Kevin

18 Aug 2025

·

Stayed 1 night

Not at all safe area

4

Ashleigh

5 Aug 2025

·

Stayed 1 night

Downtown hamilton is FULL of drug users and im from oshawa. A den was right outside my window. I was on the 3rd floor. There are no lines to park on the blavard in front of the hotel so i didnt know it was parking. The entrance door stays locked bc of the sketchy nabourhood. The lobby is on the second floor. Additional 20 bucks to park in the parking garage under the building but there are no spot. But there is parking across the street in a different parking garage from the 4th floor and up. Yet i got a warning on my windshield for parking there? The staff was amazing. The room smelt steongly like vinigar and mildew but went away when i turned the ac off. Had to unplug it bc it was too cold and the controle pad didnt work. After all that and i was very pleased with how clean it was. Also how i had a full kitchen(staying one night so didnt need it). The noise of the city was absolutly insane. I had earplugs in as well as a noice machine on my phone on full blast and i could still hear the motercycles, emergency sirens, and crappy cars echoing off the buildings. Breafast was amazing but i was so tired. Great hotel honestly but super duper sucky location.

4

Sheron

25 Oct 2025

·

Stayed 1 night

This property was terrible. It’s dirty, unsafe and inconvenient. When I arrived there was nowhere to park, and you can’t access the parking lot until you check in because you need an access card. So I had to park at a parking lot across the street. The carpets were filthy, and I could hear every toilet flush above me. The furniture is cheap and the pillows stunk. The area is not safe, I do not recommend walking at night. Even during the day it’s not great. But if you’re looking for bars or restaurants there’s an abundant amount at Hess Village which is very close.

8

Lynn

22 Nov 2025

·

Stayed 1 night

Great location for the TD coliseum. 5 minute walk max. Very friendly and efficient reception desk staff. Parking. And complimentary breakfast. Clean bathroom. Shower. Spacious rooms. I thought the room was clean on arrival; however I then saw a beer bottle cap sitting on the night table. And it wasn’t mine.

10

Gabriele

25 Jun 2025

·

Stayed 7 nights

The Staybridge is a perfect place for a long stay. It’s clean and comfortable, breakfast buffet is great, the Monday to Wednesday Social dinner is a great option. Having a small kitchen in each unit gives you the opportunity to make your own meals. The location is perfect for access to public transportation, shopping or other activities.

8

Alexander

13 Oct 2025

·

Stayed 2 nights

The surrounding neighborhood is very dirty and intimidating. Lots of unsavoury characters.

6

Lindsay

24 Aug 2025

·

Stayed 2 nights

I felt very unsafe outside of the hotel.

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Dining

Breakfast is consistently praised for quality and variety, and the complimentary light dinners Monday–Wednesday are a welcome extra. A few note cold items or limited choices at times.

Related guest reviews

10

Tara

16 Jun 2025

·

Stayed 1 night

The only thing that would need improvement was the shower floor. Don’t seem to be installed properly. Otherwise we very much enjoyed our stay. We were very impressed with the breakfast offerings. The best we’ve ever seen to date!

10

Amila

24 Jun 2025

·

Stayed 14 nights

Highly recommended. Great location. Rooms are clean. Breakfast is great. Not only breakfast they offer light dinner free of charge Mon-Wed too. Very friendly and helpful staff members. Properly has great security measures as well. Strangers can’t just walk inside

10

Michelle

15 Dec 2025

·

Stayed 1 night

Loved the free dinner options and the breakfast spread. The underground covered parking was a bonus.

10

Joe

29 Dec 2025

·

Stayed 1 night

Everything was great. Breakfast yummy, but the eggs were a little cold. Could do with a microwave in the breaky area.

10

Amila

4 Jul 2025

·

Stayed 6 nights

Great Hotel with very friendly and helpful staff. Breakfast is awesome. They also offer FREE dinner on Monday - Wednesday Highly recommended & closer to everything in Hamilton. Also great security precautions in the hotel. Radom people just can’t walk in

10

Mary

29 Dec 2025

·

Stayed 1 night

Rooms are always clean and spacious. Staff is great and the breakfast is one of the best ones I’ve encountered.

8

Joseph

28 Nov 2025

·

Stayed 2 nights

Breakfast was very good lots of options

10

Amanda

24 Jun 2025

·

Stayed 1 night

They had dinner provided for Monday, Tuesday, Wednesday and their breakfast was phenomenal with everything you could want!

10

Wilma

11 Sept 2025

·

Stayed 3 nights

The breakfast and dinner that were included were convenient and were tasty. The staff that helped bring the food out and clean the tables were friendly. The room was clean when we got there and the housekeeping maintained the cleanliness through the entire stay. The gym was easily accessible and had sufficient equipment. The check in and check out process was smooth and the front desk staff were friendly and helpful. Overall, a great stay.

10

Rita-Marie

19 Feb 2026

·

Stayed 1 night

Front desk and housekeeping staff were very friendly Better than average continental breakfast Five minute walk to our concert venue

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Su	Mo	Tu	We	Th	Fr	Sa
1 $269	2 $115	3 $117	4 $120	5 $120	6 $146	7 $133
8 $112	9 $112	10 $114	11 $117	12 $210	13 $140	14 $133
15 $112	16 $108	17 $108	18 $116	19 $126	20 $228	21 $167
22 $127	23 $110	24 $110	25 $108	26 $113	27 $126	28 $129
29 $110	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $126	3 $215	4	5
6 $179	7 $113	8 $110	9 $121	10 $121	11 $129	12 $123
13 $112	14 $107	15 $110	16 $110	17 $113	18 $126	19 $233
20 $113	21 $110	22 $108	23 $108	24 $110	25 $123	26 $123
27 $117	28 $110	29 $120	30 $129	31 $132

Staybridge Suites Hamilton - Downtown by IHG

Prices for Staybridge Suites Hamilton - Downtown by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Kitchen (Dining)

Studio Suite, Kitchen

Suite, 1 Bedroom, Balcony (Dining)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Suite, 1 Bedroom, Kitchen (Dining)

Studio Suite, 1 King Bed with Sofa Bed, Kitchen

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Mobility Accessible)

Studio Suite, 1 Queen Bed with Sofa Bed, Kitchen

Guest reviews of Staybridge Suites Hamilton - Downtown by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Hamilton - Downtown by IHG

Considering this hotel for your Hamilton trip?

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