Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Elevators are available for convenience.

Where is the property located in relation to key landmarks?

The hotel is located in Somerset, within a 5-minute drive of the Statue of Jackson the Elephant and Somerset Courthouse. It is approximately 16.1 miles from Seven Springs Mountain Resort and 1.2 miles from Somerset Hospital Emergency.

Does the property have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 7:00 AM to 10:00 PM.

Are children allowed at the property?

Children are welcome at the hotel, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per stay. Advance request or confirmation may be required.

Holiday Inn Express Somerset

Average nightly price at Holiday Inn Express Somerset by IHG by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$126
March	US$114
April	US$121
May	US$127
June	US$136
July	US$136
August	US$150
September	US$143
October	US$154
November	US$129
December	US$111

What guests think

At Holiday Inn Express Somerset by IHG, travelers highlight convenient turnpike access, generally friendly service, and a popular breakfast, while ongoing renovations and occasional maintenance issues, plus pool and elevator closures, and mixed Wi-Fi performance shape overall expectations.

Access is convenient for road trips, though a few guests found the entrance tricky from some directions. Rooms and beds are comfortable overall, but expect variation from updated spaces to worn furniture and occasional issues with toilets, HVAC, or noise. Cleanliness gets frequent praise alongside a handful of missed cleanings, odors, or isolated pests. Expect a convenient stop with friendly service and generally comfortable rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations are a recurring theme, bringing pool closures, occasional elevator outages, and some equipment issues (ice or fitness machines). Parking ranges from easy with a large lot to limited or awkward during construction.

Related guest reviews

4

Allen

17 May 2024

·

Stayed 1 night

The pool was closed for renovation which was not told to us in advance. That was the reason this property was chosen. The outside windows and air conditioner were covered in our room because of painting the outside walls. The hotel looks old and in need of complete renovation.

8

Jennifer

1 Jun 2025

·

Stayed 2 nights

Furniture and room interior in need of overdue updates! Stayed 2 years ago and things were gradually getting done so I had hopes that this stay things would be taken care of. Unfortunately, still had dumpsters taking up parking and cabinets falling off hinges etc.

2

andrew

10 Jun 2024

·

Stayed 1 night

The only reason we chose this hotel is because the kids wanted to go swimming. The pool was closed!! The ice machines were out of order. The workout machines were out of order. The room’s air conditioner was broke so we had to change rooms. The toilet in the new room ran constantly. They are remodeling so there was constant hammering and banging. One good thing was the breakfast. We would have canceled but it was non refundable. Which is frustrating because they never told us about the pool being closed. There should be some kind of refund policy.

4

Elizabeth

11 Jun 2023

·

Stayed 1 night

I booked one day ahead of our stay. One of the main considerations was an indoor pool. Upon arrival, learned pool was closed for maintenance with no accommodations or discount for this amenity not being available.

10

Steph

1 Jun 2024

·

Stayed 1 night

The pool is closed for renovations. This was not disclosed when I booked the hotel. Definitely a bummer since I’m traveling with two kids who were excited to swim.

6

James

8 Apr 2024

·

Stayed 1 night

The elevator was out / renovations were ongoing / room not quite done, etc.

10

Paul

28 Jun 2025

·

Stayed 1 night

Property is undergoing renovations so its a little cramped with furniture all over. But for the time we spent here, it was very nice. We would stay here again.

10

MARCUS

8 Oct 2024

·

Stayed 2 nights

Love the beds. Didnt like the parking.

2

Cathy

15 Apr 2024

·

Stayed 1 night

Do not stay at the Holiday Inn Express. Walking in the door you were hit in the face by the smell of cigarette smoke. Then when I go to check in the rude front desk person checks me in and says,"Oh by the way our elevator is broke down and your room is on the 3rd floor so you will have to walk up three flights of steps." I was travelling with someone that is handicapped and cannot walk up the three flights. This should have been sent out in an email or called. He did but he would cancel my reservation for free if I had to go else where. That was so kind of him. I went next door to the Hampton Inn. Thank goodness there was an available room. The hotel was clean, did not smell of cigarette smoke, and the clerk was wonderful. Do not stay at the Holiday Inn Express.

8

Rachel

9 Apr 2024

·

Stayed 1 night

The reception was very polite. We arrived late and had a smooth check-in. The elevator was broken, and we had a lot of bags. 1st floor room were taken, so this was the main downside for us. Rooms were clean and comfortable, and the showers hot. I wish they had more than 1 kind of pillow - they are all too soft - but otherwise, our stay was very good. It's a basic hotel breakfast. We liked the pancake machine.

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Cleanliness

Many guests find the hotel and rooms clean, but several report lapses such as dirty or damp rooms, odors (smoke or weed), and clogged showers. Housekeeping misses like no towels or sticky surfaces also appear.

Related guest reviews

10

Mary

8 Jan 2025

·

Stayed 1 night

We have stayed at this Holiday Inn many times as we travel from Ohio to Maryland. It is always clean and it is so convenient to the turnpike. It's literally at the exit/entry ramp. The breakfast is very good too. They are in the process of updating the rooms which is all good. HI maintains this hotel very well.

4

alan

17 Oct 2024

·

Stayed 3 nights

no clean towels during our three days stay

6

Lisa

26 Mar 2024

·

Stayed 1 night

I stayed here as an quick overnight. My room was clean, the hotel was quiet. The elevator smelled like weed...the hallway smelled like weed. The location can't be beat - right off the PA turnpike, but with that comes the airbrake noise of the trucks. Would I stay here again...probably. It was inexpensive & the room was clean, and that's what truly is important. The weed smell was yuck.

6

Sarah

1 Jun 2025

·

Stayed 1 night

Just didn’t seem up to holiday inn standards. Limited offering at breakfast. Bathrooms by pool out of service. Just seemed dirty overall. Probably would not teturn

2

Barbara

24 Sept 2023

·

Stayed 2 nights

There was a cockroach in my room. The bathtub was completely clogged and unusable. Waited 5 hours for tub to be unclogged and no one ever showed up. There was no manager available. I asked to be moved to a different room and was told no other rooms were available. After going back & forth with the front desk attendant and demanding that a manager is contacted, she finally agreed to move me into a different room. Ironically after telling me no other rooms were available, suddenly there was a habitable room for me. Unacceptable! Poor customer service!!! This could have been resolved immediately but instead of accommodating the guest, the guest had to demand a new room and get out of character.

10

Lorraine

30 Aug 2025

·

Stayed 1 night

The hotel was very clean. The breakfast was good and had lots of options. The staff was friendly. It was an easy on and off from the turnpike and there were several options for dining, mostly fast food. I would stay here again.

10

Jessica Hood

23 Nov 2024

·

Stayed 1 night

The people were nice everything was clean and they had the sidewalks etc. shoveled during a snowstorm.

8

Mary

31 Dec 2024

·

Stayed 1 night

Overall fine. Some wear and tear on room furniture and sticky spill on nightstand.

2

Bryce

7 Aug 2023

·

Stayed 1 night

The floor was not well swept. The room was muggy, dew covering the window, and the bedding was damp. The shower did not drain so had to stand in 5-6 inches of dirty shower water while trying to shower a family of 5… terrible.

10

Christopher

3 Nov 2024

·

Stayed 2 nights

Room was clean, spacious, and comfortable.

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Rooms

Beds are widely comfortable, yet room quality varies: some spaces feel dated or worn and show issues like running or low toilets, broken fixtures, finicky HVAC, or limited storage. Accessibility layouts drew criticism in a few stays, and Wi-Fi was occasionally weak.

Related guest reviews

8

Charles

26 Feb 2025

·

Stayed 1 night

The stool in the room looked like the legs were about to fall off. I hope nobody sits on it. The door latch was inoperable. Left feeling unsafe without the extra security.

10

Andrew

24 Sept 2025

·

Stayed 1 night

Very comfortable bed

8

Jennifer

1 Jun 2025

·

Stayed 2 nights

Furniture and room interior in need of overdue updates! Stayed 2 years ago and things were gradually getting done so I had hopes that this stay things would be taken care of. Unfortunately, still had dumpsters taking up parking and cabinets falling off hinges etc.

8

Amy

6 Oct 2023

·

Stayed 1 night

Reserved a handicap accessible room. Door into room was narrow, set up of room definitely not wheelchair friendly. No soap at the sink to wash hands in bathroom. Navigating between beds impossible. Room 308, don't stay in this room if you have a wheelchair.

10

Richard

17 Sept 2025

·

Stayed 1 night

Internet much to be desired

4

Mark

13 Oct 2024

·

Stayed 1 night

The accessible room was pathetic, as if the designer had no idea about an end user’s needs, especially the shower area. Sad. The breakfast was repulsive and the same processed food all chains serve in America. Holiday Inn should be a leader in the industry but it appears to be falling well behind others like Hampton and Quinta.

8

Gail

13 Jun 2024

·

Stayed 1 night

I asked at my arrival for handicapped facilities. None was available. What shocked me was that the clerk said they only had one handicapped room. I found the toilet in my regular room seemed lower than most normal toilets. The TV also needs a channel guide and the thermostat did not work.

6

Josh

21 Jan 2024

·

Stayed 1 night

The first room had broken bathroom sink legs, lights flickered until the one just turned off, the furniture was falling apart and old. We dropped our stuff off went out and came back to a freezing room after we turned it up to 75. I talked to the front desk and he was very kind switching us without any hesitation! The next room was a lot better, I don’t mind a cheap hotel but the price should reflect the quality of the rooms. It’s a bit overpriced but breakfast was fair with very nice cleaning ladies keeping everything stocked and kept up!

6

Harry

12 Aug 2024

·

Stayed 1 night

It was just okay. Beds were comfortable. Room was kind of dingy. Not sure if it was clean or not as it was not brightly lit. Toilet was running when we got there. They fixed it when asked.

10

Jerry

15 Sept 2025

·

Stayed 1 night

Toliet sits way to low, and ran all night

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Service

Service is frequently praised as friendly, helpful, and accommodating, with standout front-desk staff and smooth check-ins. A few guests noted poor communication or responsiveness at times.

Related guest reviews

10

Anthony

9 Dec 2024

·

Stayed 1 night

Matthew was friendly, courteous, efficient and helpful! Given all the hotel front desk staff we have encountered, his service was exemplary

8

Robert

13 Aug 2025

·

Stayed 1 night

Easy access off the turnpike and a large parking lot. Check in was fast and the room was clean and the a/c was cold. Breakfast was good. The only issue we saw was that the coffee maker was on a shelf so high up that if you are under about 5’10” you’re going to have a hard time pouring water into the reservoir. There was no easy way to move it as the cords were snaked through holes on the shelves. I tried to mention this to the front desk staff when we checked out but he was on the phone and ignored me.

10

Mary

18 Oct 2023

·

Stayed 1 night

Bryce at Front desk was excellent! Professional, friendly, helpful…just Great!

10

Anna

25 May 2025

·

Stayed 2 nights

Front desk staff extremely friendly.

10

Jewel

9 Mar 2025

·

Stayed 2 nights

This property was amazing. Staff very attentive and prompt to service. Great stay with an abundance of breakfast options in the morning.

10

iris

29 Apr 2025

·

Stayed 1 night

They let me check-in earlier

10

Betty

7 Jul 2025

·

Stayed 1 night

I was especially impressed the morning of check out with the staff who was incredibly kind and helpful with taking care of my handicapped dad and spouse, helping with the luggage etc. very sweet and accommodating

10

Victor

26 Feb 2025

·

Stayed 1 night

Matt was AMAZING!!! Thank you for making this trip an enjoyable experience.

10

Emilee

5 Dec 2025

·

Stayed 1 night

Will be staying here again in the future, it was wonderful. Really appreciate the very nice lady at the desk in the late afternoon/evening and the other nice people working there, and also appreciated the coffee and breakfast offered and the beautiful, up-to-date, clean room. Thank you so much for your work!

2

Cathy

15 Apr 2024

·

Stayed 1 night

Do not stay at the Holiday Inn Express. Walking in the door you were hit in the face by the smell of cigarette smoke. Then when I go to check in the rude front desk person checks me in and says,"Oh by the way our elevator is broke down and your room is on the 3rd floor so you will have to walk up three flights of steps." I was travelling with someone that is handicapped and cannot walk up the three flights. This should have been sent out in an email or called. He did but he would cancel my reservation for free if I had to go else where. That was so kind of him. I went next door to the Hampton Inn. Thank goodness there was an available room. The hotel was clean, did not smell of cigarette smoke, and the clerk was wonderful. Do not stay at the Holiday Inn Express.

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Location

Very convenient for road trips, set just off the turnpike/interstate. A few guests found the entrance tricky from certain directions.

Related guest reviews

10

Mary

8 Jan 2025

·

Stayed 1 night

We have stayed at this Holiday Inn many times as we travel from Ohio to Maryland. It is always clean and it is so convenient to the turnpike. It's literally at the exit/entry ramp. The breakfast is very good too. They are in the process of updating the rooms which is all good. HI maintains this hotel very well.

10

Leslie

31 Mar 2023

·

Stayed 1 night

Property was good. Extremely hard to get to coming from opposite direction of the turnpike.

10

Jim

2 Sept 2024

·

Stayed 1 night

Well maintained property - personable and knowledgeable staff on duty at check-in. Location off the turnpike is a bit tricky in navigating into town

10

RAINER

14 Aug 2025

·

Stayed 1 night

Hard to get to

10

Lorraine

30 Aug 2025

·

Stayed 1 night

The hotel was very clean. The breakfast was good and had lots of options. The staff was friendly. It was an easy on and off from the turnpike and there were several options for dining, mostly fast food. I would stay here again.

10

kathryn

19 Oct 2024

·

Stayed 1 night

Property right off the turnpike, very convenient for traveling. Male desk clerk just needs to speak up a bit. Very soft spoken

10

Jeff

14 Oct 2024

·

Stayed 1 night

Right off the interstate.

10

Catherine

21 Sept 2025

·

Stayed 1 night

Hotel is right off the turnpike. easy access, clean nice hotel comfortable bed, Nice room, would stay here again. we were traveling to Maryland from another state , this was an easy stop over to get rest and be comfortable.

10

dennis

22 Apr 2023

·

Stayed 1 night

Easy to get in/out. Very convenient for a visit to Flight 93. It would be nice if hotel had some directions, or may some brochures? (they are part of the greater tourism business) Breakfast was superb, as expected (this was a repeat visit)

8

Sharon

21 May 2024

·

Stayed 1 night

Easy access off expressway.

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Dining

Breakfast is often praised for quality and variety, with good coffee. Some guests found it basic or subpar on certain days, noting limited or stale items.

Related guest reviews

10

Brandon

5 Jan 2026

·

Stayed 2 nights

Breakfast was great

10

Mary

8 Jan 2025

·

Stayed 1 night

We have stayed at this Holiday Inn many times as we travel from Ohio to Maryland. It is always clean and it is so convenient to the turnpike. It's literally at the exit/entry ramp. The breakfast is very good too. They are in the process of updating the rooms which is all good. HI maintains this hotel very well.

10

Sandaruwan

23 Jan 2025

·

Stayed 1 night

Convenient stop on a drive from Indiana. Great breakfast. Good coffee.

10

Scott

14 Dec 2024

·

Stayed 1 night

The facilities maintenance staff needs to keep up: 1. Whoever caulked the seams in the shower failed 2. The sink in the room drains too slowly 3. The elevator’s button light for the fourth floor is still out. We stayed here months ago. The staff overseeing the breakfast area was outstanding again! Thank you! The bed was very comfortable.

6

Sarah

1 Jun 2025

·

Stayed 1 night

Just didn’t seem up to holiday inn standards. Limited offering at breakfast. Bathrooms by pool out of service. Just seemed dirty overall. Probably would not teturn

10

Lorraine

30 Aug 2025

·

Stayed 1 night

The hotel was very clean. The breakfast was good and had lots of options. The staff was friendly. It was an easy on and off from the turnpike and there were several options for dining, mostly fast food. I would stay here again.

10

Jane

13 Sept 2023

·

Stayed 1 night

Great for an overnight stop on long journey. Breakfast was outstanding .

10

Cheikha

14 May 2025

·

Stayed 1 night

Even with the construction going on our stay was very pleasant. Great breakfast as well!! Could have better parking but overall exceptionally clean. Rated excellent!

10

Danielle

29 Dec 2022

·

Stayed 19,354 nights

Clean and quality complimentary breakfast

6

Cid

9 Dec 2024

·

Stayed 2 nights

Everything was average, the breakfast seemed old, bagels were old and stale, the bathroom wasn’t cleaned well and had no paper toilet, overall just ok.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $140	3 $143	4 $131	5 $141	6 $131	7 $123
8 $136	9 $137	10 $132	11 $136	12 $137	13 $131	14 $135
15 $136	16 $137	17 $137	18 $137	19 $137	20 $131	21 $129
22 $112	23 $117	24 $133	25 $129	26 $125	27 $117	28 $117
29 $106	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
		1 $113	2 $113	3 $121	4 $110	5 $113
6 $106	7 $114	8 $114	9 $118	10 $114	11 $110	12 $110
13 $106	14 $110	15 $114	16 $118	17 $113	18 $110	19 $114
20 $106	21 $114	22 $114	23 $118	24 $113	25 $118	26 $118
27 $110	28 $117	29 $118	30 $117	31 $118

Holiday Inn Express Somerset by IHG

Prices for Holiday Inn Express Somerset by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Access)

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Comm, Mobility, Roll Shower)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility Access)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express Somerset by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Somerset by IHG

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