Name: Sen Grand Hotel & Spa managed by Sen Group
Address: 118/20 Nguyễn Khánh Toàn, Nghĩa Đô, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 408 verified reviews

Facilities

7

Cleanliness

9

Service

8.6

10

Peter

19 Jan 2026

·

Stayed 7 nights

Room and amenities were clean and well kept. Staff were very helpful and polite, even with some staff's lack of English, they assisted very well in providing us the information or items we needed. Room was spacious and matched the photos and description. I found a few items listed that did not exist, e.g. Poolside Bar, but this could be a summer thing (we went in winter). Nice local cafe's close by, as well as some nice eateries a short walk away. Was happy to stay here away from the business of the Old Quarter. Would definitely go back there if I visit Hanoi again. It was a bit out of the way, but short "Grab" ride provided us an easy route to the touristy stuff.

10

UMIT

27 Nov 2025

·

Stayed 2 nights

We liked it very much.I can say perfect and reccomend for everbody

6

YOSHIKAZU

12 Oct 2024

·

Stayed 3 nights

The staff are friendly and have a nice smile.

10

Aurelie

3 Oct 2024

·

Stayed 8 nights

My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience

10

Brian

29 Aug 2024

·

Stayed 1 night

The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.

118/20 Nguyễn Khánh Toàn, Nghĩa Đô, Hanoi, Hanoi (and vicinity), Vietnam

Location

In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This spa hotel is 1.9 mi (3 km) from Vincom Center Metropolis and 2.5 mi (4 km) from West Lake.

Vietnam Museum of Ethnology(0.3 Miles)

Museum of Ethnology(0.4 Miles)

Thu Le Park(0.8 Miles)

Australian Embassy(0.9 Miles)

Embassy of the Republic of Korea(1.1 Miles)

Lotte Center Hanoi(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site, but it is limited. Reservations are not required.

A buffet breakfast is available daily from 6:00 AM to 9:00 AM for a fee of approximately VND 200,000 per person.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge of VND 910,000 per vehicle, accommodating up to 7 passengers. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility are not provided.

The hotel is located in the heart of Hanoi, within a 5-minute drive of the Museum of Ethnology and Lotte Center Hanoi. It is approximately 1.9 miles (3 km) from Vincom Center Metropolis and 2.5 miles (4 km) from West Lake.

Yes, the hotel features an outdoor pool, which is accessible from 8:00 AM to 8:00 PM. The pool is seasonal.

Children are allowed at the property. However, specific age policies regarding free stays for children are not mentioned.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the hotel for specific needs.

Sen Grand Hotel & Spa managed by Sen Group

Amenities

Property description