Hampton Inn & Suites DuPont

Unfortunately, the hotel is under renovations, so I feel this is a bad time to review. However, the check-in staff was very helpful, friendly and accommodating. Due to the renovations, it wasn't as clean as I would have liked to see in a hotel of this price. My room was clean and comfortable but the common areas were a bit of a mess. They have a hot breakfast but the breakfast staff were not staying on top of the things that were empty. Instead, I often saw them restocking things that didn't need it yet, while travelers were waiting for the waffle mix or juice to be refilled. After 15 minutes, they still had not refilled what was reported to them as being empty. Not very good customer service in that regard. Good location and fairly quiet.

Room was excellent and the staff amazing.

We got 4 rooms with 18 people . One off the rooms had food left over in the fridge and bathroom was dirty. One other room had food on thd sheets looked like pizza sauce. And another room the air conditioning didnt work. We asked to be moved rooms and they said they couldnt accomadate that. We reserved a few months ago. Very unhappy will not stay here again.

Check-in person completely unwilling to try to find two rooms near each other for a family of four. We called in the morning, he just said sorry we're full. When we checked in the effort level was the same. Hotel dirty and gross. Under renovation, so maybe it will get better but burning it down and starting over might be a better plan.

Staff was not very accommodating. They did not clean the room every day. Aldo when I checked in they didn’t offer amenities for being a gold star member even though there was a sign that said they had amenities for gold star members. Overall disappointing experience