Canad Inns Destination Centre Windsor Park

The room looked recently renovated and was clean. Kids loved the water slide but the hot tub was lukewarm. We had a bad experience at the Aalto’s restaurant. We went for the Saturday prime rib buffet. Upon arrival at 5:30 (it started at 5:00), we were told they were sold out of prime rib even though the restaurant did not look very full. They offered us steak instead so we agreed. The steak we received was not worth $40 a plate. It was very dry and chewy. Almost like it had been thawed and frozen repeatedly. There seemed to be little selection for sides, especially for the kids. Some of the sides also seemed like they were cooked previously. Overall not a good experience, though they made it right by not charging us for our meals.

I didn't like that the waterslide wasn't working. The reason we stayed there was to utilize the pool area but was disappointed when I called to the front to get them to turn the water in and they said it was out of order.

Property was good ,hot tub &pool great.

Check in was quick and staff is friendly.The room is clean and comes with a coffee maker,microwave and fridge.The beds are very comfortable.Lots of parking.The pool is bit on the cold side and has a hot tub and kids pool it’s under renovation and not open right now.They have 2 restaurants and a bar as well as a lounge

The pool was closed right as we got there so couldn’t even swim. Yet I was told it would be open they gave us three lowsy $10 vouchers for food when all I wanted was some money back as I paid for the hotel for the pool very disappointed

We stayed here for New Years Eve with my family. The pool area had food/ garbage on the deck. The pool area smelled so strongly of chemicals that my kids and I had multiple coughing fits that prevented us from swimming longer than 20-30 minutes. Our room had no ventilation( wall mounted ac unit unusable in winter) so we slept with the bathroom fan on. There was a very cold draft coming from exterior wall. The room was damp and has no fresh air circulation. The room was dated an in need of renovations. We tried swimming again in the morning but the pool conditions were the same- maybe worse… food/bandaids/dirt on deck snd overwhelming chemical smell. We stayed for 10 minutes but had to leave due to difficulty breathing. We immediately checked out of the hotel. Upon checkout I shared my concerns. The following was explained to me: - the pool is checked 5 x a day ( not sure if this meant chemical testing or visual) - the pool smell is ‘swimmers gas’ which is a result of people not showering and the buildup of oils in water - that I was correct that our room had zero fresh air ventilation and had I called the front desk they could have brought a fan - they acknowledged the pool area was dirty and it should not be There was no offer of compensation for our issues. I then requested a discount and a nominal amount was taken off our bill. I am disappointed because the main reason we chose this property was for the pool and we weren’t able to use it as we had hoped.

Staff we’re friendly, had long pool hours ! Room was clean and nice. Convenient had restaurant and gaming room

The facility has a pool, large bar, and restaurant, all of which can lead to greater hallway noise. We requested a quieter room and were provided with one. Many parking options.

Nice water park. Would be nice if there were a little more chairs. Gym is in pool area. Would be nice if separate. Overall good experience

Good affordable hotel, little pool with a fun water slide and hot tub which we loved and 2 bars attached as well which is convenient. A bit of sketchy characters due to it being directly beside a club but there was no real trouble, overall quite enjoyed our stay!

Rooms were satisfactory. Hair in washroom especially bath drain. No drink cups or enough towels for 4 people. Customer service at front desk is questionable. No one made us feel welcome, not helpful. Parking and access to rooms is inconvenient. Only thing good about the stay was a nice young waitress in the restaurant.

Dirty sheets and a really really bad odor in the hall ways and the first room we got my wife who 10 weeks pregnant puked because of the smell and myself included and we ask for extra blankets and we got a ripped one and also the second room we got had a odor too

Room was clean. Staff was friendly

Nice spacious clean room

The room was dirty, there was stuff spilled on the walls.

The smell of the hotel was off putting, our room was disgusting when we pulled the sheets back to check the bed we found bed bugs and hair it was disgusting. All the reviews saying it was clean, really? It was not. The front desk clerk was pleasant that’s the only good thing I have to say. Needless to say, we checked out as fast as we checked in and they weren’t the least bit surprised that we found bugs.

When you walk into the hotel and common areas, it had a bad smell. Bathroom super small, fan doesn’t take out humidity from showering well. Wouldn’t stay here again.

Hallways dirty, not vacuumed. Rooms were ok. Staff friendly. Outside area garbage was overflowing and around front entrance.

Our visit was great, room was clean, with ample towels. It had a microwave, mini fridge and single serve coffee maker.

Don't let the hallways fool you... The decrepit hallways were dark, dungy, dirty, and stinky. The room was very standard, however it was recently renovated and thankfully clean. Overall I think the cost is a little high for what it is... But the hot tub and water slide were great!

I thought that I would be staying in a quiet hotel away from other properties. There was a dance bar that blasted the tunes til 2:00 am, that was located 50 feet away from my hotel room. All the parking for the guests was taken up by the bar patrons and you have to park a long ways from the hotel.

Don't stay on Saturday nights! I was given a room that was next to the back parking lot, which was for the attached bar and night club. There was a very bright street light in that parking lot, which would be fine, but the curtains can't close. My entire room with the lights off was flooded with bright white streetlight all night. Quiet hours are supposedly 10pm and onward, but you wouldn't know this, because the nightclub is playing loud and deep bass until 2 am. Don't expect to sleep on Saturdays. Housekeeping was kind of rude, the front desk has a habit of not answering the phone, and the first night had homeless screaming swears in the parking lot, and someone yelling at their children in the hallways. The TV is locked to prevent you from using the HDMI ports for your own things, as well. Overall, kind of a mess!

Bathroom was small. Otherwise good stay

Parking was safe and close to building. Room clean just had loud humming noise from hallway all night-

The beds were comfy and the room itself looked nice. However we were given a ground level room right beside the club. The room was musty when we arrived and it was so hot in the room we were sweating all night. Luckily we were given a fan to cool the room a little bit. The window did not open and the ac in the room had a lock on the plug so we couldn’t use it

The hotel is secondary and though it is clean, it is run down. The ground floor bedrooms with the only window into the attached restaurant. So weird to be underground without a window to the outdoors. Those should just be storage rooms

One bed was loud and creaky - every time one of us moved it woke everyone up. The adjoining room door had a gap so it sounded like the people next door were in our room. Bathrooms were tiny. Cleaning staff was friendly and helpful,

Check in was quick. Free bottled water on check in. Room was nice - but quite dated - carpet was unravelling in quite a few spots. Bed was very broken in. Walls are paper thin - could hear children in next room talking constantly. Hotel security is quite tight requiring signing in after 10PM to enter / exit - quite annoying if you run out for frequent smokes. If you are a parent looking for a secure hotel / Pool this is a great location. If you are a couple looking to head to an event / getaway you can do much better in Winnipeg.

Noisy could hear everything outside!

Staff and location are great. The room looked dated and cheaply renovated. The pool area needs a major facelift as well

We have stayed at this particular hotel 4 times. It is refreshing being recognized and welcomed like family! The gentleman at the front desk was very polite and promptly greeted us. For breakfast we again were treated like family, breakfast was delicious as always! We'll be back very soon!

Went for a one night stay and we had an excellent time! Kids really enjoyed the waterslide and the woman working the front desk (Sukm) was absolutely amazing. She was attentive to what we needed (made sure we had a room close to the pool, gave us an extra WiFi code as we exceeded the device limit and arranged to have cots brought into our room) she did all of this with such a pleasant attitude, she made our stay!

Night manager James and the gentleman working the desk - we had arrived back to the hotel after attending an event. At said event, I was involved in a domestic situation. They gave him a key to my room, laughed at me when I asked them for help, and wouldn’t allow my daughter to help me get my things to leave. We had to literally plead and beg for help. Demeaning, disturbing and sickening behaviour from what is supposed to be a fantastic hotel chain. Desk clerk said he would call police to help, then didn’t, and then laughed at us as we were leaving a very serious situation. Thankfully, no one was injured! ZERO ZERO ZERO, do not recommend and this situation will be escalated should the general manager not return my emails or calls. I needed help and was essentially laughed out the door by the employees.

The front desk staff and restaurant staff are incredible.

one front desk staff was extremely helpful and friendly - another was quite rude and very unhelpful.

The girl at the desk when I checked in was very kind and helpful. I walk with a cane and had two pieces of luggage with me and she was kind enough to help me get the luggage to my room. Also, the waitress who served me breakfast was very nice and efficient. Very kind and considerate staff.

The staff are fantastic

2.5 hours after arriving my daughter cut her heel on the waterslide. I asked for the manager as we needed to take her to the hospital for potential stitches. The front desk clerk said he was not answering her page but that someone would call me back. 3 hours later not even a call to see if she’s ok. And… we had to ask to change rooms as we opened the curtains to the window which were frosted over so you weren’t supposed to see in or out but the bottom half was hanging off and on the other side was same level kitchen of the restaurant and the new room was still a view of the restaurant just one floor higher

Front of house needs a call bell or button. Stood waiting to check out nobody around. Had to come back.

When we arrived, it was about 40 minutes before the usual check in. While we understood we were early, the staff member checking us in gave us the impression she would ask the staff doing room preparation time to finish up and it would just take a few minutes. The staff member allowed us to sit in a quiet area to wait. After a half hour, several smirks, and another guest being permitted to check in without issue, I was feeling frustrated, and asked if the room was ready. The same staff member, with the same smirk, informed me check in is 4pm and it would be seven more minutes. They made it quite clear that this was deliberate. Once in the room, we noticed an unusual level of noise, but assumed it was a child playing in the hallway. Instead, we found out as we turned the tv off and tried to sleep, it was a small child in the next room, playing with the connecting door. We waited for the noise to settle but it continued to escalate for the next few hours, so we called the front desk. Funnily enough, we were able to be provided another room immediately without question. I believe being placed there in the first place was deliberate, and possibly vindictive, as the clock radio in the room we were moved to began screeching an alarm at midnight. It was not a good sleep. The staff member who brought us the key for relocation was quite wonderful, and the staff member at breakfast was about the sweetest person ever, thoughtful and warm and helpful. Very much a mixed bag.

Great location and quiet hotel despite kids being there, had no idea due to keeping hallways clean and quiet after 10 marked throughout the hotel.

Easy to get to, quiet area.

I like it is quiet and pet friendly hotel.

Location

Nice location if you need to stay on the East side.

Allthough the area seemed a little industrial the property was well upkept

Rapport qualité prix excellent . Bien situé 15 minutes centre ville

Like the area close to shopping and to drive. Staff was great. Bar lounge and tavern was right there

I like the area. It is quite and safe.you can walk

Convenient location for my activities.

The room looked recently renovated and was clean. Kids loved the water slide but the hot tub was lukewarm. We had a bad experience at the Aalto’s restaurant. We went for the Saturday prime rib buffet. Upon arrival at 5:30 (it started at 5:00), we were told they were sold out of prime rib even though the restaurant did not look very full. They offered us steak instead so we agreed. The steak we received was not worth $40 a plate. It was very dry and chewy. Almost like it had been thawed and frozen repeatedly. There seemed to be little selection for sides, especially for the kids. Some of the sides also seemed like they were cooked previously. Overall not a good experience, though they made it right by not charging us for our meals.

Was ok for a short stay. Room smelled stuffy and we had to run the ac to try and circulate the air. Good thing we didn't stay in the room much. The pool was good for the kids. The website and my receipt mentioned that breakfast was to be 8 - 10 per person and when we went they said it was 20 per person. . So

The hotel staff were very good but the staff at Aaltos were very very slow.

I felt safe with security staff and was very quiet at night for when it was time to sleep ,also staff was very nice and the food was amazing

The dinner buffet was awful. Found paper in the lasagna. Cabbage rolls tasted like chemicals. Really gross food.and expensive. Hardly ate anything. Staff at hotel desk were very caring. We had been rear ended and we r from BC and were on holidays. They really showed compassion to us. We stayed 3 extra nights because of them

Excellent staff, very friendly and knowledgeable. Property is older but well kept. Room A/C old and noisy, could use updating. TP dispense ridiculous. Lucky if you can get more than a square at a time. Restaurant and pub are great. Shout out to Elizabeth in the Tavern for being one of the very best.

The splash slide was awesome for the kids. The restaurant is a gret option for breakfast

Breakfast was very good, great servers

I like the feeling of openness and spacious of restaurants. I didn’t like that Aaltos closes at 2pm - I like my dinners at Aaltos restaurants but this one closes early so had to go to TU for dinner.

All aspects of our stay were very good. The room was very clean, the staff was friendly and helpful, the pool area was enjoyable and the restaurant served a great breakfast!