Name: Holiday Inn Express & Suites Forrest City by IHG
Address: 220 Eldridge Road, Forrest City, Arkansas, United States of America, Forrest City, Arkansas, US
Price range: US$100–US$186 per night
Rating: 8.63

What guests think

Reviews of Holiday Inn Express & Suites Forrest City by IHG highlight very clean, modern-feeling rooms and a popular complimentary breakfast, plus convenient highway access and family‑friendly touches like a heated indoor pool.

Some travelers mention firm mattresses, occasional noise, and sporadic in‑room maintenance issues. Renovation work has been present at times, causing lobby clutter or construction noise, and a few noted the elevators needed attention and parking can feel limited. Service feedback is mixed, with many friendly interactions alongside instances of untrained or unresponsive front desk staff and billing or reservation confusion. Expect a straightforward, comfortable stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool, though a few found it cool until staff adjusted the heat. Renovations have at times cluttered the lobby or caused noise; some noted elevator attention needed and that parking can feel limited.

Related guest reviews

6

GARY

4 Jun 2024

·

Stayed 1 night

May 30, 2024, overnight. Check in, breakfast, lobby areas being remodeled. Big mess! Breakfast was in a converted meeting room. Walked down the hall as tile was being installed. Set up was fair. But no fruit juice. Our room though was perfect except for toilet paper nearly out with no back-up. Went to lobby to get a roll. Also, the toilet seat was very loose. An INCONVIENCE credit should be made! Normal rate was used. REPLY?

8

Diana

13 Jul 2024

·

Stayed 1 night

It was in process of remodel but our room had been completed. Very nice! Good style and comfort. The other aspects of remodel did not interfere with our stay at all. Breakfast had good variety. They did not have individual coffee pots in room but fresh brewed was available in lobby 24/7. I am a big coffee drinker but did not mind that switch to cut down on waste. Fresh baked cookies were available in lobby as well. There are not a lot of restaurants in town that are open in evening. Some fast food chains.

8

Nancy

24 Feb 2025

·

Stayed 2 nights

The pool was initially cold when we looked at it and there was a fan blowing which made it colder. I asked the front desk if the pool could be heated more. She asked maintenance and they did turn it up.

8

Rosemary

22 Sept 2025

·

Stayed 2 nights

Everything was good, especially the breakfast. The elevators needed more attention.

8

Sean

6 Dec 2023

·

Stayed 1 night

The first room I was given had an issue with the faucet in the tub. Once it came on, it would not go off. It was inconvenient; however the staff gave me a different room. We LOVED your heated pool, very nice!

8

Melody

12 Jan 2023

·

Stayed 1 night

Overall a nice one day trip stay in the hotel. The pool area was very relaxing and beautiful.

4

Heather

25 May 2024

·

Stayed 1 night

Construction going on - lobby was ridiculous- had caution tape around and could barely walk to elevator- noise level in rooms was ridiculous

8

esther

5 Sept 2023

·

Stayed 2 nights

They could use more parking.

10

Kelly

6 Sept 2025

·

Stayed 1 night

We stayed there with our grandchildren. The inside pool was wonderful. The broom was excellent.

10

Scott

22 Sept 2024

·

Stayed 1 night

This hotel was just recently renovated so the facilities are all new. Our sleep was good because it was located in a quiet area. There is an indoor pool and the staff is wonderful and very helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. A few guests reported lapses such as a dirty tub or stained bedding.

Related guest reviews

4

Melisa

7 Mar 2023

·

Stayed 2 nights

My bed has blood it and this was after I waited in the hallway for them to finish cleaning the room.

10

Mary

9 Apr 2024

·

Stayed 2 nights

Have not stayed in Holiday Inn in years. This was the best hotel stay I’ve experienced in years! So quiet and peaceful and CLEAN, even so close to the highways. The stairwells were carpeted and well lighted (I like to walk stairs). Staff helped me fill my water flasks easily. Everyone was friendly and respectful! Will consider these hotels in the future.

10

Mary

7 Apr 2024

·

Stayed 1 night

Very nice and clean. Updated and modern. Very comfortable beds.

10

Melodie

19 Feb 2025

·

Stayed 3 nights

Our stay was great! The hotel was very clean and the customer service was great.

10

James

2 Sept 2025

·

Stayed 1 night

Very clean and staff is friendly

8

Rebecca

21 Oct 2024

·

Stayed 1 night

Hotel was nice room was nice but bathroom could use some better cleaning tub was dirty and toilet seat was loose.

10

Gloria

15 Oct 2025

·

Stayed 1 night

Very friendly staff and clean room.

10

Sandy

12 Oct 2024

·

Stayed 1 night

Staff was extremely nice. Everything was clean, breakfast was good, and property well maintained.

10

Shelley

18 Oct 2025

·

Stayed 1 night

We stayed at a Holiday Inn Express on the way to our vacay, and it was so good that we looked for another to stay at on the way home. When reading hotel reviews online, it’s easy to become confused by such good and bad reviews, so it’s a relief to know that Holiday Inn Expess is a sure thing! Very clean rooms, good water pressure, excellent breakfast (with really crispy bacon!) and friendly staff. Couldn’t have asked for better.

10

Antonio

31 Aug 2025

·

Stayed 1 night

Very clean and staff was very friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern, with families valuing the extra space. Downsides include firm mattresses for some, occasional noise, and sporadic maintenance issues like AC, faucets, or TVs.

Related guest reviews

2

Kathy

24 Jul 2025

·

Stayed 1 night

We had to leave and book another hotel at our own expense because air conditioner in our room was not working properly and there were no other rooms available. Front desk clerk was extremely helpful but could not get answers from management or maintenance.

10

Grant

26 May 2023

·

Stayed 1 night

I love staying in this hotel when I’m traveling through on my way to Tennessee. It is super clean, friendly staff, and rooms are cozy. The only critique is the beds are quite firm, I did like the fact that both firm and soft pillow options are given. The breakfast here is also a good one with plenty of options. My favorite is the cinnamon rolls. I will keep staying here on my way to Tennessee, even though the bed might be a bit firm for my liking.

10

Eric

16 Sept 2024

·

Stayed 1 night

Awesome.. rooms were GIGANTIC!!!!

10

Brittany

23 Mar 2025

·

Stayed 1 night

The rooms are so spacious compared to the typical hotel room. The kids have room to move and plenty of space for a crib. The other famiky we are traveling with has 3 kids making the couch a necessity to keep the family together versus most hotels automatically splitting them to two rooms.

8

Sean

6 Dec 2023

·

Stayed 1 night

The first room I was given had an issue with the faucet in the tub. Once it came on, it would not go off. It was inconvenient; however the staff gave me a different room. We LOVED your heated pool, very nice!

6

Tiffany

25 Nov 2024

·

Stayed 3 nights

The stay was ok but it was so loud early every morning starting at 7am I thought I was in a construction zone. When I checked in the staff was a lil rude maybe it was because it was late in the evening but besides that everything was ok

4

monte

27 Feb 2024

·

Stayed 4 nights

Noisy neighbors u til midnight. Only had room service every two days. Breakfast was removed before the 10 a.m. cutoff. Only one sink for a two bed room. Linited clothing storage. Limited water pressure.

10

Ashley

6 May 2023

·

Stayed 1 night

Rooms were clean and very spacious. We travel with a twin air mattress and had plenty of room for that. Room was quiet. Ac worked great. Pool was a hit after sitting in the car all day. Indoor hallways. Parking lot clean. Bathroom was spacious, shower needed some hardware updates, starting to show some wear. Bathroom sink has plenty of water pressure so watch out! In room microwave worked well for our microwave dinners. There's a good size fridge too.

10

Linda

13 Nov 2023

·

Stayed 1 night

Bed was awful! Mattress felt like sleeping on a board. Nice linens don’t make up for an awful mattress. Won’t stay here again.

10

William

1 Dec 2024

·

Stayed 1 night

Spacious room and very busy hotel. Lots of people, including a bus load that arrived right AFTER me! Our room had plenty of space, was up to date with furnishings and equipment to include having USB-C outlets. Coffee is available 24-7 with machines that grind bean when with the push of a button. So, all good here and I recommend it.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service sentiment is mixed: many encounters are friendly and helpful, but several reviews cite untrained or unresponsive front desk staff, slow follow‑through on requests, and billing or reservation confusion.

Related guest reviews

8

Nickie

24 Feb 2025

·

Stayed 1 night

Customer service was awful! Hospitality was terrible!! Hotel was nice

10

Samantha

14 Apr 2025

·

Stayed 1 night

Always enjoy my stay here. I stay usually a minimum of twice a month. Thanks for always being great Brittany!

10

Conor

2 May 2025

·

Stayed 1 night

The check in staff was friendly and efficient. The kitchen staff was friendly and the breakfast had great options! The hotel was clean! I would recommend this hotel!

4

Joseph

29 Aug 2023

·

Stayed 1 night

The young lady that checked us in was not trained at all, not only not knowing the process for a reservation thru Expedia but any customer service tact at all. She followed a script to walk the three people in front of me thru the same process at 10 minutes each

10

Janice

15 Apr 2024

·

Stayed 1 night

Very nice, clean hotel. Excellent staff

4

Simon

18 Jul 2023

·

Stayed 1 night

Room was not ready for check in at 7:30pm. We needed 4 set of towels, only had 3. No big deal to call and request more. We did call and request more. Noticed the soap dispenser for shower was out also. So requested soap for shower later as well. Never received either item, no towels and no bath soap. 2 different phone calls and never received.

4

Scott

30 Aug 2023

·

Stayed 1 night

The front desk staff wasn't trained to handle an orbitz reservation and said the CC was denied and it wasn't my card. I spent 30 minutes trying to check in and finally she said her manager would fix it tomorrow. Just a very frustrating situation and no one seemed to know what to do. One was terrified and the other didn’t care and offered no help to the new employee.

10

Katherine

12 Apr 2024

·

Stayed 1 night

Beds were so comfortable. Breakfast was fantastic. Staff was very friendly and helpful.

2

Robert

26 Dec 2022

·

Stayed 1 night

Check in was perfect. A very kind young lady welcomed us to the hotel. Breakfast before departure was excellent. But that's where the accolades stop. We stayed Christmas Eve into Christmas Day and it was obvious from the parking lot that the hotel was probably less than 10% filled - yet we were jammed down into one section of the fourth floor with several other guests. About 1:30 a.m. a fight or party broke out somewhere near our room and continued with yelling, screaming, loud TV, etc. up until about 3:30 a.m....ONE HOUR BEFORE WE HAD TO GET UP. Your hotel plainly has a QUIET TIME 10 p.m. sign posted, yet no hotel employee made any attempt to quieten down the loud partiers. At one point my wife said she honestly feared t here was a dead body because of the screaming and things being thrown against the wall...then the LOUD TELEVISION. We will likely never stay again at an IHG facility if this is standard. Upon checking out and leaving not one person asked about our stay and acted like they cared that we were there. That's $118.73 I feel was pretty much wasted because of the lack of sleep and aggravation. It is likely I'll not use Hotels.com again if this is the type of place you recommend and endorse.

10

Loretta

30 Nov 2025

·

Stayed 2 nights

Staff very friendly and helpful. Greeted us with lots of kind energy.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient just off the interstate and close to town amenities, with a few spots walkable. Some mention road noise and light leakage at night.

Related guest reviews

10

Kaylene

2 Oct 2024

·

Stayed 1 night

Great location & friendly staff!

8

Joseph

22 Jun 2023

·

Stayed 1 night

It was a convenient property to stay at right off the interstate. The staff was excellent in helping to find a park nearby to explore. There was some road noise from highway and it was a little bright in room from outside lighting since curtains didn't completely close. Also pancake machine for breakfast was acting up.

10

Madalyn

12 Dec 2025

·

Stayed 1 night

We had a great time during our stay. Comfortable bed, great breakfast. Closest turned play area lol. Located close to everything in town.

10

cheryl

24 Sept 2025

·

Stayed 1 night

just stopped for the night. Very convenient!

8

Lee

29 Sept 2023

·

Stayed 1 night

Good location, quiet area.

10

Ricky

2 Dec 2024

·

Stayed 1 night

One night stay on the way to Nashville. Great location off the highway and room was perfect

10

Glenda

5 Nov 2024

·

Stayed 1 night

Very nice, quite, clean hotel. Very convenient to interstate. Several dining facilities close by. The complimentary breakfast has something for everyone. The cinnamon rolls were amazing. Would definitely stay again.

10

Mena

30 Oct 2023

·

Stayed 2 nights

Convenient location. Good breakfast.

10

Marlene

7 Feb 2025

·

Stayed 1 night

Everything was great at the brew hotel. I loved the decor. Especially the window shades that look like a painting on wall when pulled down. Everything was very clean with no bad smells. The breakfast crew was very friendly. The desk clerks could have been more friendly. Great location off the highway. We were able to walk to the Popeyes Chicken right in front of the hotel

10

Scott

22 Sept 2024

·

Stayed 1 night

This hotel was just recently renovated so the facilities are all new. Our sleep was good because it was located in a quiet area. There is an indoor pool and the staff is wonderful and very helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for taste and variety, and coffee options stand out. A few guests found items closed or cleared early or wanted more variety.

Related guest reviews

10

Christie

16 Sept 2023

·

Stayed 1 night

Free breakfast was delicious with great variety.

10

Madalyn

12 Dec 2025

·

Stayed 1 night

We had a great time during our stay. Comfortable bed, great breakfast. Closest turned play area lol. Located close to everything in town.

6

Lowell q

11 May 2024

·

Stayed 1 night

Went down for breakfast a little after 8:30am already cleaned up so no breakfast. I was expecting to have at least until 9am.

10

Conor

2 May 2025

·

Stayed 1 night

The check in staff was friendly and efficient. The kitchen staff was friendly and the breakfast had great options! The hotel was clean! I would recommend this hotel!

10

Shelley

18 Oct 2025

·

Stayed 1 night

We stayed at a Holiday Inn Express on the way to our vacay, and it was so good that we looked for another to stay at on the way home. When reading hotel reviews online, it’s easy to become confused by such good and bad reviews, so it’s a relief to know that Holiday Inn Expess is a sure thing! Very clean rooms, good water pressure, excellent breakfast (with really crispy bacon!) and friendly staff. Couldn’t have asked for better.

8

Michelle

14 May 2024

·

Stayed 2 nights

Coffee was the best my family and I ever tasted.

4

monte

27 Feb 2024

·

Stayed 4 nights

Noisy neighbors u til midnight. Only had room service every two days. Breakfast was removed before the 10 a.m. cutoff. Only one sink for a two bed room. Linited clothing storage. Limited water pressure.

10

Katherine

12 Apr 2024

·

Stayed 1 night

Beds were so comfortable. Breakfast was fantastic. Staff was very friendly and helpful.

10

Marlene

7 Nov 2025

·

Stayed 1 night

The breakfast was by far the best part! Wide verity, very good quality. I’m very picky and I was impressed!

10

LaResha

15 Aug 2024

·

Stayed 1 night

The full breakfast was awesome. There were not many options for breakfast outside of the Hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$104
February	US$105
March	US$121
April	US$122
May	US$140
June	US$120
July	US$126
August	US$148
September	US$139
October	US$134
November	US$134
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $186	17 $146	18 $118	19 $128
20 $113	21 $122	22 $122	23 $122	24 $125	25 $124	26 $126
27 $114	28 $124	29 $126	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $163	2 $175	3 $134
4 $114	5 $130	6 $128	7 $134	8 $134	9 $134	10 $135
11 $102	12 $128	13 $131	14 $135	15 $126	16 $129	17 $124
18 $100	19 $126	20 $126	21 $124	22 $122	23 $145	24 $142
25 $104	26 $123	27 $121	28 $121	29 $124	30 $116	31 $115

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Jetted Tub

Standard Room

Suite, Multiple Beds (Additional Living Area)

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Standard Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Forrest City by IHG

Have a question?

Prices for upcoming dates