Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited, and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately THB 395 for adults and THB 200 for children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of THB 2500 per vehicle (one-way, maximum occupancy 6). Guests must contact the hotel with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Bangkok, just steps from Pratunam Market and 13 minutes by foot from CentralWorld. It is 0.3 miles from Platinum Fashion Mall and 0.6 miles from Erawan Shrine.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of THB 1177 per night, and advance request or confirmation is required.

Centara Watergate Pavilion Hotel Bangkok

Average nightly price at Centara Watergate Pavilion Hotel Bangkok by month, last 12 months (USD)
Month	Average price
January	$84
February	$83
March	$70
April	$67
May	$69
June	$72
July	$74
August	$80
September	$68
October	$73
November	$91
December	$102

What guests think

Centara Watergate Pavilion Hotel Bangkok offers comfortable rooms and a central base near Pratunam shopping and the Airport Rail Link, though there’s no pool, the entrance is tucked in an alley, and BTS stations are a longer walk.

Many guests highlight warm, efficient service, occasional upgrades, and strong value, plus a well-liked breakfast and rooftop bar. Feedback also notes aging elements and maintenance quirks in some rooms, sporadic odors or pests, and the lively, traffic-heavy surroundings. Best suited to shoppers who want convenience in a lively area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a rooftop bar (well liked but weather dependent, with one rundown comment) and a small gym; a recurring downside is the absence of a swimming pool. Spa availability and experiences are mixed.

Related guest reviews

8

Cayley

Nov 14, 2023

·

Stayed 3 nights

Hotel is very clean but seems quite old. Price is very reasonable. Location is convenient. No swimming pool.

10

Pierre Håkan Robin

Mar 26, 2025

·

Stayed 5 nights

Väldigt fint boende på bästa läge i Bangkok. Mycket trevlig personal och fina rum. Bra service och mycket fin takterrass bar

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8

Si Jun Alvin

May 5, 2024

·

Stayed 2 nights

Great except no pool

6

Andrew

Sep 4, 2025

·

Stayed 1 night

Roof bar and dining needs some attention very rundown

10

JEFFREY

Feb 26, 2024

·

Stayed 5 nights

Staff was helpful, kind, courteous, professional. Hotel is on top of a 6 storey Indian mall. Facilities were nice. No pool. Gym was very small but had adequate equipment.

10

Cuong

May 12, 2025

·

Stayed 6 nights

God standard, fin beliggenhet. Setter pris på tilgang til svømmebasseng og spa på Centara på CentralwOrld for en billig penge (250 bht/pers).

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8

Isam

Sep 14, 2023

·

Stayed 2 nights

There is nothing much in the surrounding area. Also, he bar is only open if not raining...

10

Emmanuel

Mar 25, 2024

·

Stayed 10 nights

Great location, easy walk to markets and major shopping centres. Only down side no pool. Otherwise enjoyed my stay.

8

Bengt

Mar 10, 2025

·

Stayed 1 night

A nice hotell located close to patunam, clean and frendly staff. They have a rooftop bar that is realy nice.

8

Katie

Nov 12, 2023

·

Stayed 2 nights

Staff and room was great. Photos are a little deceiving though...I thought there was roof top pool and there is not. The rooftop bar doesnt even open til 6 pm

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as clean or spotless. Some guests, however, report occasional pests and unpleasant odours near the ground-floor entrance, plus inconsistent housekeeping in a few cases.

Related guest reviews

10

LESLIE

Jul 11, 2025

·

Stayed 3 nights

Very clean rooms, helpful and friendly staff and good location for shopping around Pratunam area.

10

Li Chin

Dec 23, 2022

·

Stayed 19,349 nights

It was a pleasant stay except for that weird smell at level one lobby.

10

Jan Olav

Jul 11, 2025

·

Stayed 3 nights

Centara Watergate Pavillion Hotel is a haven for me, I love this hotel. The primary reason is the friendliness of all staff, especially at the front desk, and their very good beds... I sleep like a child each time here. The hotel and the room has on all my previous visits been nothing but absolutely SPOTLESSLY clean. Great AC, crisp bedding, great mattress, great towels, and overall very clean rooms. This is one of my favourite hotels in Bangkok for many years, and as my personal recommendation, try it!

6

Jimson

May 14, 2023

·

The property had a cockroach and instead moving me to another room. They advised deep cleaning will be done the following day. The air vents were really dirty and the room had many cracks and unclean areas. Fell sick closer to the end of stay.

10

Kai Sian

Feb 17, 2026

·

Stayed 2 nights

Friendly staff and clean room.

8

Si Hui

Jan 17, 2023

·

There is a cockroach infestation in the room I stayed at. Had to kill and flush down several cockroaches. Tried the spa at the hotel and it was good. Staff service was good, and requests for ice were quickly delivered too.

6

Roszan

Feb 6, 2024

·

Stayed 5 nights

This was our second visit of which the first visit was great but this time the hotel was not that great. The breakfast buffet was average with very limited choices and the entrance to the hotel was smelling bad.

10

Sanah

Jan 22, 2026

·

Stayed 1 night

The rooms were very clean, very good size, very clean! The front desk was very helpful, they took our luggage to the room right when we were at the front lobby on ground floor. The location is perfect.

10

Darlynn

Aug 4, 2023

·

Stayed 3 nights

Wonderful property and great customer service. The rooms are huge and very clean

10

BOON TIONG

Oct 17, 2023

·

Stayed 3 nights

convenience location. Staffs extremely polite and friendly. Only disappointment is that cockroach was inside the hotel room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds and city views, and some guests receive upgrades. Others note dated touches and quirks like dim lighting, limited outlets, noisy AC, shower-door or water-pressure issues, and older TVs.

Related guest reviews

10

Chee Tuck

Aug 23, 2023

·

Stayed 3 nights

Liked most of it, nice lobby with good views, rooms were very clean. However the room is quite dim, could be some of the lights or switches not working properly.

10

khanittha

Mar 27, 2025

·

Stayed 5 nights

Overall the location is convenient and all the shops and restaurants are walkable. BTS train station to airport link nearby. Near Palladium mall, Platinum fashion Mall, central world and BigC. There are tuk tuk, motorcycles ride, and download Grab or Bolt app to get ride if you don't want to take taxi or train. I stayed here five times this year so far. All the staffs from bellboy to front desk are cleaning staff are professional and friendly and helpful. Comfortable bed and clean room. They have rooftop bar which I still didn't get to check it out. Next time.

10

gareth

Dec 2, 2025

·

Stayed 1 night

Lovely staff and spacious room, had a free upgrade to a king size bed. Great location with lots of shopping malks around it.

4

QI QI

Sep 7, 2023

·

Stayed 6 nights

This is my 3rd stay with Centara Watergate. This time I was allocated with a room at 16 floor near the lift lobby. The aircon in the room is super loud. I stayed for 6 days and I have difficulties in sleeping as I tried lower down the fan speed still is very loud. There was once due to the aircon I didn’t sleep the entire night hence I slept after my breakfast till noon. However, the room cleaning rang my door twice keep rushing me up to clean the room which I feel annoyed. He also took the rope provided and didn’t put it back the wardrobe which I couldn’t wear it in the room. Also, I have to keep asking him for waters as he kept forgetting putting drinking waters each day and also hand towels. Feel this time around he service is not as good as before. Quite disappointing.

8

SONG CHUA

Sep 16, 2024

·

Stayed 4 nights

There is too few power outlets. Some are in bad conditions .Also fewer TV channel selection.

10

Flordeliza P

Jun 30, 2024

·

Stayed 3 nights

The king size bed is huge. Love it!

10

Madeleine

Apr 16, 2023

·

Stayed 5 nights

We had a deluxe room with king bed, it was a very spacious room with a large bathroom. I thought this was a very decent and comfortable hotel, clean and in a convenient location. You can take a train directly from the BKK airport here and walk about 5 mins. It's near all the malls. Like other reviews noted, the only downside was the lack of outlets near the bed. But it had everything we needed. Unfortunately we didn't get a chance to explore any of the amenities like the gym.

10

け

Nov 19, 2025

·

Stayed 3 nights

部屋は清潔でエアコンも効いていました。とても過ごしやすかったです。シャワーの水圧が弱いですね。トイレの仕切りがないので開放的でしたね。スタッフの対応は素晴らしかったです。タイ語も英語も話せませんでしたが、翻訳機などでサービスしてくれました。助かりました。

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10

Sanah

Jan 22, 2026

·

Stayed 1 night

The rooms were very clean, very good size, very clean! The front desk was very helpful, they took our luggage to the room right when we were at the front lobby on ground floor. The location is perfect.

6

Miki

Nov 6, 2023

·

Stayed 3 nights

シャワースペースのドアが閉まり切らず、少し開いてしまうので、シャワーのお湯がスペース外に出て洗面スペースの床が濡れてしまう。ホテルは綺麗。徒歩圏内にマーケットがあり、チットロム駅（ブルーライン）にも近いので便は非常に良い

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Service

Service is widely praised as friendly, attentive and efficient, with thoughtful gestures and smooth check-in/out. A few guests experienced unhelpful interactions or inconsistent treatment.

Related guest reviews

4

TAN

Aug 23, 2024

·

Stayed 4 nights

I have put up my requests a week in advance, and hotel reservation officer did liaised me over it few times. However, hotel front desk told me that the requested room not available upon arrival, reason given is that due to my late check in. Front desk staffs esp. seemd like senior staff get agitated when I asked another few more questions. p

10

Jose

Nov 7, 2025

·

Stayed 3 nights

Air conditioning was excellent and all the staff is very friendly and professional. I needed to leave early and the manager let us grab a bit at the buffet 15 minute before opening. Every day the buffet changes with great selections and all the food delicious. International cuisine with great taste. Even the Indian cuisine buffet was delicious. The manage helped me booking my train to Kachanburi and Attruttaya which save me a lot of money on tours.I would definitely would stay at Centara next time in Bangkok.

10

Kin Weng

Dec 20, 2024

·

Stayed 5 nights

This is my 3rd stay with Centara Watergate Pavilion Hotel within a year and that proved that i always have an enjoyable stay each time whenever i fly in to Bangkok. The services rendered by the hotel staffs are warm, polite, professional and you can always count on them if you need any forms of assistance. The room is nice and clean as the house keeping team did an excellent job. I will recommend this hotel to anyone looking for a enjoyable stay in Bangkok.

10

Ang

Nov 20, 2024

·

Stayed 3 nights

The staff are so nice… again. Always made you welcome. Thank you Centara Watergate, for all your efforts in making my stay so pleasant.

8

Jenny

Feb 23, 2025

·

Stayed 3 nights

I would rate my stay for an overall of 4 out of 5. Very pleased and satisfied with their front desk customer service, the staff are very friendly and attentive. Main entrance staff and porters are very helpful and friendly as well.

10

Samantha S

Nov 6, 2025

·

Stayed 3 nights

I recommend Centara Watergate Pavilion. This was my second time staying at the hotel and I was most certainly pleased. Thank you to the staff for acknowledging my birthday, it truly made me feel special. The rooms are spotless and modern, the location is walking distance transportation areas (train station), malls, massage businesses, restaurants (Dragon seafood is the best). The staff are professional, kind, and welcoming. I will be booking my next stay at Centara Watergate Pavilion

4

ming yin

Sep 5, 2025

·

Stayed 3 nights

樓下的行李部有一職員態度非惡劣，不協助處理行李之餘，亦呼喝我去Check in，住超過20次以上，首次遇上

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10

Sanah

Jan 22, 2026

·

Stayed 1 night

The rooms were very clean, very good size, very clean! The front desk was very helpful, they took our luggage to the room right when we were at the front lobby on ground floor. The location is perfect.

10

Dawit

Nov 14, 2025

·

Stayed 7 nights

You guys are fantastic. Thank you for decorating the room and for your politeness and professionalism. I can't thank you enough

10

Nelwys

Nov 5, 2025

·

Stayed 6 nights

The rooms were very clean, the staff were friendly respectful, and very efficient. Room service was fast, and check-in and check-out were both easy. The drive up to the hotel entrance looks a bit intimidating the first time but feels safe once you’re there. The only inconvenience was that the room didn’t have a “Do Not Disturb” sign, which made it difficult to sleep in without being interrupted by housekeeping. The hotel is within walking distance of CentralWorld Mall and close to many other convenient spots. While it might not be a five-star luxury hotel, it exceeded all my expectations in terms of cleanliness, service, comfort, and price. Overall, it was definitely a great stay!

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AI-generated summary based on recent guest reviews

Location

Central for shopping around Pratunam and within walking distance of the Airport Rail Link. Common drawbacks are a farther walk to BTS, an alleyway entrance that’s hard to spot, and busy, at times gritty streets with heavy traffic.

Related guest reviews

8

Wing kin

Nov 10, 2024

·

Stayed 3 nights

酒店本身各方面都很好，只是位置周圍環境較差。

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10

Vincent Bernard

Jan 15, 2026

·

Stayed 1 night

Clean room. Great staff. Accessible location.

10

ELIZABETH

Feb 28, 2025

·

Stayed 9 nights

Centara is located centrally. You are able to walk to most places. Close to Central World Mall and Platinum mall which I loved! Night markets walking distance.

10

John

Mar 16, 2024

·

Stayed 4 nights

Excellent location with around 7min walk from Airport Rail Link (A8 station) from BKK. Also walking distance to Central World, Siam Paragon and MBK all within 20-25min walk

10

Lin

Dec 26, 2022

·

Convenient location for easy access to shopping areas, though a distance from the BTS stations. Staff were helpful and friendly. Some cab drivers were unsure of the entrance of the hotel.

8

Layonel

Nov 2, 2025

·

Stayed 2 nights

Everything is clean and great. Just the area around it wasnt great. But malls and access to near train is good

10

Sanah

Jan 22, 2026

·

Stayed 1 night

The rooms were very clean, very good size, very clean! The front desk was very helpful, they took our luggage to the room right when we were at the front lobby on ground floor. The location is perfect.

10

Colin

Dec 3, 2022

·

Stayed 19,323 nights

Service was good, able to get help from the front desk promptly. Location quite near to eateries and shopping malls. A little bit hard to find as the entrance is along a small alley

10

Wanwisa

Nov 23, 2024

·

Stayed 3 nights

Great Location; the room was nice and clean; breakfast was good. The best part of this hotel was walkable to Airport Link - only 7 minute walk. We will definitely stay here again for our next visit.

8

charissa

Apr 8, 2025

·

Stayed 3 nights

The place is clean and staff service is also good. The only downside is the location to BTS a distance away and there is no swimming pool in this hotel. Good point the hotel is very near to Pratumun just across the street.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely enjoyed for its variety and quality, and room service is well reviewed; several like the rooftop dining. A few find selections repetitive or average, and there is an isolated food-poisoning report.

Related guest reviews

10

Johnny

Aug 1, 2024

·

Stayed 6 nights

Great stay! Perfect location! Breakfast buffet was wonderful

10

Jesse

Feb 11, 2026

·

Stayed 2 nights

Good service, great breakfast and the room was nice.

10

STEFANO

Sep 9, 2025

·

Stayed 7 nights

Hotel molto elegante in posizione ottima, comodo per raggiungere il centro e a pochi minuti a piedi dal centro commerciale Central World. Camere molto pulite e con tutti i comfort, personale gentilissimo e disponibile, colazione a buffet superlativa. Da tornarci sicuramente!

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10

Jose

Nov 7, 2025

·

Stayed 3 nights

Air conditioning was excellent and all the staff is very friendly and professional. I needed to leave early and the manager let us grab a bit at the buffet 15 minute before opening. Every day the buffet changes with great selections and all the food delicious. International cuisine with great taste. Even the Indian cuisine buffet was delicious. The manage helped me booking my train to Kachanburi and Attruttaya which save me a lot of money on tours.I would definitely would stay at Centara next time in Bangkok.

10

Vijaiam

Dec 17, 2022

·

Stayed 19,343 nights

Hotel is located among the shopping centres. Very convenient. Clean and efficient. Breakfast was limited and not much variety. Room service is 24hours but taste is average. Check in and check out process was smooth. Received a welcome platter and card from manager in room. Most of the staff understood basic english. Some did not know English at all. It was hard to communicate at certain instances. For the price paid I received 5 star service. What lacked was the smile on most staff faces.

10

Maribel

Oct 28, 2023

·

Stayed 3 nights

The location is awesome for shopping, staff are amazing, and concierge’s team very attentive. The bfast is ok not much selection.

10

Wanwisa

Nov 23, 2024

·

Stayed 3 nights

Great Location; the room was nice and clean; breakfast was good. The best part of this hotel was walkable to Airport Link - only 7 minute walk. We will definitely stay here again for our next visit.

10

Agnes

Jan 25, 2023

·

Stayed 4 nights

Room service food was good. Staff was polite. Responds to our request was fast.

10

Benjamin

Oct 29, 2023

·

Stayed 3 nights

The cafe breakfast was great. The staff were super helpful. The room was amazing.

10

bee leng

Sep 20, 2023

·

Stayed 3 nights

Good...just last day after breakfast was diwn with food posioning

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $94	3 $67	4 $63	5 $62	6 $117	7 $108
8 $42	9 $98	10 $99	11 $105	12 $95	13 $106	14 $87
15 $68	16 $69	17 $64	18 $78	19 $78	20 $99	21 $88
22 $104	23 $70	24 $70	25 $67	26 $78	27 $98	28 $97
29 $98	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $81	3 $101	4 $101	5 $96
6 $96	7 $82	8 $81	9 $83	10 $78	11 $70	12 $70
13 $73	14 $73	15 $72	16 $67	17 $67	18 $67	19 $81
20 $81	21 $67	22 $67	23 $64	24 $81	25 $151	26 $150
27 $138	28 $138	29 $112	30 $155	31 $155

Centara Watergate Pavilion Hotel Bangkok

Prices for Centara Watergate Pavilion Hotel Bangkok

Monthly average prices

About this property

Location

Room options

Family Room (Premium, Residence King + Bunk Beds)

Deluxe Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Deluxe Twin Room, City View

Deluxe Suite, 1 King Bed, City View

Family Room (Deluxe, Residence King + Bunk Beds)

Superior Room, 1 Queen Bed, City View

Superior Twin Room, City View

Guest reviews of Centara Watergate Pavilion Hotel Bangkok

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Centara Watergate Pavilion Hotel Bangkok

Considering this hotel for your Bangkok trip?

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