Name: Microtel Inn and Suites Eagle Pass
Address: 2352 El Indio Highway, Eagle Pass, Texas, United States of America, Eagle Pass, Texas, US
Price range: US$80–US$100 per night
Rating: 8.25

What guests think

Across many reviews of Microtel Inn and Suites Eagle Pass, guests consistently praise very clean premises and friendly, helpful staff, along with a convenient location near the casino, restaurants, and stores that feels safe and generally quiet.

However, recurring complaints involve shower temperature or water pressure, plus occasional air-conditioning malfunctions and elevator outages. Rooms are often described as small and somewhat dated or dark, with several reports of firm mattresses and some noise between rooms or late-night fire alarms. Breakfast is generally well liked though basic, and overall expect a simple stay with solid value but some maintenance quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a clean pool and convenient parking. Several reviews report elevator outages and recurring hot water or low water pressure problems.

Related guest reviews

4

SALVADOR JALIFE

30 Jan 2024

·

Stayed 1 night

There was not hot water in the shower.

4

Nancy

25 Nov 2024

·

Stayed 1 night

Elevator was out had my poor 76 yr old handicap mother and handicap son had to walk 3 flights of stairs and walk downstairs

10

John

31 Aug 2024

·

Stayed 1 night

It was easy to Checkin and the clerk was very courteous. The room was clean. The only problem I had was with handicapped parking, when I got back after going out at 12:30 am, 2 of the spots were taken by someone with no handicapped plate or place card.

10

J'Lee

9 Sept 2025

·

Stayed 3 nights

Pool was clean and spacious. Staff was very nice and accommodating. Clean rooms, hotel common areas.

8

joe

19 Nov 2024

·

Stayed 2 nights

Good the only thing was the water pressure on the shower no pressure

10

Enrique

25 Feb 2025

·

Stayed 1 night

The property has a friendly staff and excellent parking lot.

10

Charli

31 May 2024

·

Stayed 1 night

Enjoyed the pool; clean & comfy bed; kind staff

10

ramon

2 Jan 2026

·

Stayed 1 night

Parking was okay. AC never turn off but the Heat and Cool was working. Staff was friendly. Breakfast was good. The button the flush the toilet was in odd spot because the countertop. The water pressure in the shower was low also the temp shower was hot to extreme hot. but was good for the cooler temps when we were there.

6

Manuel Rodriguez Jr

30 Dec 2024

·

Stayed 1 night

Very displeased no hot water in bathroom Had to shower in cold water

2

Sean and Tracie

3 Oct 2024

·

Stayed 1 night

We had stayed here in the past with our crew. This time elevator not working and every time someone went through the door at stairs it slammed. We asked to be moved to another room and were told not possible. They finally put a sign and a door stop to keep the noise down but not until after 2 a.m.. We think they would have taken care of the situation as soon as the elevator situation arose. And not put anyone in a room beside this slamming door if they were not going to stop it from being so noisy. Very tired and disappointed on this work trip.

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Cleanliness

Cleanliness earns frequent praise across rooms and common areas, with many describing spaces as very clean or spotless. A few note worn finishes or carpets, but these comments are less common.

Related guest reviews

10

LYDIA

14 Oct 2024

·

Stayed 1 night

Clean, courteous, convenient

10

Donald

22 Jul 2024

·

Stayed 1 night

We have stayed a Microtel for the past 5 years because it is in a convenient location, the service is excellent, the rooms are clean and kept up.

10

Nora

8 Jul 2025

·

Stayed 1 night

The room/bathroom and the lobby & breakfast area were very clean. The bed was very comfortable and I slept soundly. The hotel was very quiet. The free breakfast & coffee were delicious. I was only missing a bath mat in the bathroom. It would have been nice to have one.

10

Cynthia

30 Nov 2025

·

Stayed 1 night

All weel cleaned

10

NANCY

20 Mar 2023

·

Stayed 1 night

I felt safe there. The staff was very friendly. The hotel was very comfortable and clean.

10

Omero

13 Oct 2025

·

Stayed 2 nights

Rooms are clean & comfortable!!! The coffee in the mornings is hot & strong!!!

10

Gabriela

5 Dec 2025

·

Stayed 2 nights

Very vlean rooms and staff was very helpful and nice

10

Delia

13 Oct 2025

·

Stayed 1 night

Sparkling clean room

10

Gloria

10 Nov 2024

·

Stayed 1 night

It was a nice hotel very clean was great. Gave us information where there’s good restaurants to eat.

10

Donald

27 Mar 2025

·

Stayed 1 night

The staff and rooms were great. The staff was friendly and helpful, The rooms were very clean.

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Rooms

Rooms are often small and somewhat dated or dark, with mixed comfort due to firm mattresses and occasional noise. Some guests also reported AC control issues.

Related guest reviews

8

Luis

13 May 2025

·

Stayed 1 night

Good hotel, bed was kind of hard

8

Thomas

10 May 2023

·

Stayed 2 nights

Overall run of the mill Hotel. Staff was helpful and friendly. Room and priemises were clean. Bathroom had no place to put toiletries, had to use bedroom dressing table. No big deal for a guy, might be for a lady. Walls paper thin. Could hear person snoring next door and rap music on second night though they did turn it off early.

4

dyanna

11 Oct 2024

·

Stayed 1 night

Staff was excellent. The air conditioner in our room was malfunctioning. I was told it was looked at by maintenence and deemed to be in working order. It wasn't. It stopped coming on in the middle of the night. We were given the option of packing up and moving at 3am to the 3rd floor or getting a fan. We took the fan.

6

Chris

26 May 2025

·

Stayed 1 night

Bed was hard and bad

4

Gabriel

15 Mar 2023

·

Stayed 1 night

Room was too small. Good area close to places to eat.

8

Yvonne

5 Jan 2025

·

Stayed 1 night

Room was exactly what we needed for 1 night, quiet, comfortable bed and clean. The room itself was small, just enough space to get around bed, not any room to move about.

8

Ernesto

2 Aug 2024

·

Stayed 2 nights

The beds very comfortable and the staff very friendly. The rooms outdated.

8

Elizabeth

2 Aug 2025

·

Stayed 1 night

That I’ve stayed here more than a few times the first time was a while back and the room is still the same it’s too dark looking the carpet and bedding all looks the same.

8

Henry

3 Jan 2023

·

Stayed 2 nights

Hotel was good for what it for. A little small but was fine

8

Alfredo

21 Jun 2024

·

Stayed 1 night

Place was good. The room is really small. That is probably why it is called MICROtel. No complaints. Comfortable bed, clean and ac worked well

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Service

Staff are widely described as friendly, courteous, and helpful. A minority reported slow or unresponsive front-desk service and occasional billing issues.

Related guest reviews

4

Daniel

26 Jun 2024

·

Stayed 4 nights

Manager and staff did not seem to care about fixing issues we experienced. When we entered our room we noticed that the toilet didn’t work. We were told that maintenance was not available and would bring a plunger for us to fix issue. I asked for the room to be cleaned and towels be replaced and the request was ignored. Day 2 the toilet still continued to have problems and would move and seep water when flushed. Wouldn’t recommend.

10

Norma

30 Sept 2025

·

Stayed 1 night

Excellent customer service!!!!

2

Maribel

2 Jan 2025

·

Stayed 3 nights

The receptionist was kind. The AC worked good. The room look ok when we first got in but as we went to bed, the pillows were hard, the sheets were ruff and made our skin itch and the mattress was hard and not easy to get comfortable. Then around midnight, another guest close by turned on the TV and it was very annoying and my kids couldn’t go back to sleep. The other guests were talking too and we could hear them mumbling from our room. We packed and left at 1:00 AM with 3 children because we were all annoyed by all of it! The next day we called and left messages for the manager and we were not contacted back at all. That shows how they operate the business-unprofessional. We still haven’t received a call from management to this day. We will not be recommending nor staying at this Microtel Inn again!

10

Jesus

13 Aug 2025

·

Stayed 2 nights

Manager and staff are awesome

2

Luis

26 Jan 2025

·

Stayed 1 night

Everything was ok during the day except I got charged twice and still waiting on reimbursement. It’s been a week

10

Carmen

3 Sept 2025

·

Stayed 1 night

Great customer service friendly and caring.

4

nathaniel

23 Jan 2025

·

Stayed 1 night

Front desk was on the phone when I arrived which is no problem but a simple gesture acknowledging my presence would have been nice. After ten minutes she hangups but has another client on the phone which is okay. In total I waited 15 minutes to be seen. Once I was finally attended another guest came down stairs claiming to have locked herself out so the lady in the front desk stopped what she was doing and attended her. After driving all the way from a different state I waited almost 35 minutes to check in even after I have reserved and paid for the room. I left and stayed at another hotel.

10

Rosa

1 Aug 2025

·

Stayed 1 night

Very friendly staff

2

John

10 Dec 2024

·

Stayed 1 night

I had to pay the room twice. 😭

10

Martha

31 Mar 2025

·

Stayed 1 night

Quick check-in and out and very friendly

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Location

Location is convenient for Kickapoo Casino and near restaurants and stores. Several guests also found it quiet and felt safe.

Related guest reviews

10

Lisa

31 Jul 2024

·

Stayed 1 night

Great place. Quiet and affordable.

10

Eva

30 Jul 2025

·

Stayed 1 night

great area close to downtown

8

Maria

26 May 2024

·

Stayed 1 night

It was comfortable, quiet and safe .

10

Alcario

30 Dec 2022

·

Stayed 1 night

Close to the casino at a great price.

10

Donald

20 Nov 2024

·

Stayed 1 night

It's convenient if you are going to the Casino, It has a good breakfast, the staff is great.

10

Soipetch

6 Dec 2024

·

Stayed 1 night

Convenient , 10 mins to the casino

10

Omar

15 Jan 2024

·

Stayed 1 night

Overall happy with our stay great service and easy parking great location!!!

10

Juan

14 Jun 2024

·

Stayed 1 night

It’s a nice place to stay, near by restaurants and stores

10

NORMA

28 May 2025

·

Stayed 1 night

It was a great stay. It was only for the night because we were gonna go to Kickapoo the next day. The room was very clean. The customer service folks were extremely friendly and accommodating. I would recommend and I would stay here again. it was a great location next to some restaurants and a gas station so no complaints.

10

Elizabeth C

28 Dec 2024

·

Stayed 2 nights

Very nice & quiet. It’s close to the casino & yet very reasonable prices

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Dining

Breakfast is frequently described as good and the coffee hot, though some felt the selection was basic and could be improved.

Related guest reviews

10

William

8 Jun 2025

·

Stayed 1 night

Very well, kept hotel with nice rooms. Good accommodations with coffee and snacks available.

8

Arnulfo s.

10 Nov 2024

·

Stayed 1 night

Cleanness excellent/. Bkfst could have a facelift/. For their room charge offs a better bkfst plz. Other amenities were good Stayed 2 days

8

Ida

7 Jul 2024

·

Stayed 2 nights

I like that the rooms are inside the building. The breakfast was ok. Very quite and the staff was helpful went you needed directions. The motel was very close to the new Dennys that was a plus. Will probably be my place to stay when needed.

10

Donald

20 Nov 2024

·

Stayed 1 night

It's convenient if you are going to the Casino, It has a good breakfast, the staff is great.

8

Rebecca L

24 Jun 2024

·

Stayed 1 night

The hotel was very clean Comfort was not the mattress was so hard I didn’t sleep well I wish the breakfast offerings were a bit better it seems as everything there was bread related Toast , bagels, oatmeal , donuts , cereal The room was clean the bathroom was very clean Although not sure why the hot water ran out half way through my shower .

10

Nora

8 Jul 2025

·

Stayed 1 night

The room/bathroom and the lobby & breakfast area were very clean. The bed was very comfortable and I slept soundly. The hotel was very quiet. The free breakfast & coffee were delicious. I was only missing a bath mat in the bathroom. It would have been nice to have one.

10

Omero

13 Oct 2025

·

Stayed 2 nights

Rooms are clean & comfortable!!! The coffee in the mornings is hot & strong!!!

10

ramon

2 Jan 2026

·

Stayed 1 night

Parking was okay. AC never turn off but the Heat and Cool was working. Staff was friendly. Breakfast was good. The button the flush the toilet was in odd spot because the countertop. The water pressure in the shower was low also the temp shower was hot to extreme hot. but was good for the cooler temps when we were there.

10

Irma

29 Sept 2025

·

Stayed 1 night

Clean, service, and great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$97
March	US$90
April	US$87
May	US$88
June	US$87
July	US$89
August	US$99
September	US$95
October	US$86
November	US$87
December	US$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $87	16 $87	17 $94	18 $96	19 $100
20 $92	21 $92	22 $92	23 $87	24 $92	25 $96	26 $100
27 $92	28 $92	29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $96	3 $100
4 $92	5 $92	6 $92	7 $92	8 $92	9 $96	10 $100
11 $92	12 $90	13 $92	14 $92	15 $86	16 $95	17 $97
18 $86	19 $88	20 $88	21 $86	22 $88	23 $85	24 $98
25 $86	26 $88	27 $86	28 $88	29 $80	30 $87	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility,Hearing,Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility,Hearing,Roll-In Shower)

Room, 1 Queen Bed, Accessible (Mobility,Hearing,Roll-In Shower)

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Microtel Inn and Suites Eagle Pass

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Prices for upcoming dates