Name: Brook Pointe Resort
Address: 4906 East 1200 North, Syracuse, Indiana, United States of America, Syracuse, Indiana, US
Price range: US$111–US$139 per night
Rating: 8.13

What guests think

At Brook Pointe Resort, reviewers often highlight friendly staff, generally clean rooms, a warm indoor pool, and tranquil, scenic grounds, while recurring drawbacks include dated decor, some uncomfortable beds, occasional maintenance problems, and the lack of an elevator.

Breakfast is often praised for made-to-order eggs and good coffee, though some guests found it limited or ending early with brusque service. The setting is quiet and close to town, the lake, and a marina, and many appreciate the safe, pretty area. Expect a good value stay with charm, useful amenities, and a few accessibility or upkeep trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often praise the warm indoor pool and the relaxing grounds. Accessibility is a recurring issue because there is no elevator to second-floor rooms.

Related guest reviews

10

Devra

15 Oct 2023

·

Stayed 3 nights

They don't have an elevator, so be prepared for lots of stair climbs

10

Scott

23 Sept 2023

·

Stayed 1 night

This is a very fine place to stay! Clean quiet friendly. The grounds are beautiful . They even have a nice breakfast with very good coffee.

10

Jerome

18 Aug 2025

·

Stayed 1 night

A very clean and quiet room. A lot of areas on the property to relax and enjoy the evening

10

Raymond

1 Feb 2024

·

Stayed 2 nights

Absolutely nothing wrong with this place. Mom and Pop style but not in a bad way pool was 89 and served more than the moneys worth

10

Cathleen

26 Nov 2023

·

Stayed 2 nights

Breakfast was great. Made to order eggs with choice of options. Pool was warm and relaxing. Room was clean and quiet. Staff were very friendly and helpful. Definitely would stay here again.

10

James

5 Nov 2023

·

Stayed 1 night

We really enjoyed our stay at Brook Point and will be back. Beautiful grounds, a great breakfast with eggs/omelets made to order, nice pool and a homey feel at a great price.

10

Amanda

4 Apr 2023

·

Stayed 1 night

We brought our granddaughter to Brooke Pointe for an overnight stay during spring break. She had a wonderful time plating in the pool.

10

Mark

16 Jun 2024

·

Stayed 1 night

Beautiful property with a lot of amenities. Close to food and lake.

10

Eric

10 Jul 2025

·

Stayed 8 nights

The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.

6

SCOTT

20 Sept 2025

·

Stayed 1 night

All in all I would give it a 6 on a 10 point scale. The lack of an elevator and the tall and scary staircase leading to the second floor was challenging to climb, and should have be mentioned prominently in the Hotel's description.

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Cleanliness

Many reviews describe rooms and common areas as clean, but others report stained carpets, musty odors, and inconsistent housekeeping.

Related guest reviews

10

Scott

23 Sept 2023

·

Stayed 1 night

This is a very fine place to stay! Clean quiet friendly. The grounds are beautiful . They even have a nice breakfast with very good coffee.

10

Jerome

18 Aug 2025

·

Stayed 1 night

A very clean and quiet room. A lot of areas on the property to relax and enjoy the evening

10

Holly

26 Mar 2023

·

Stayed 1 night

The hotel was clean and quiet. We enjoyed our stay.

10

Chris

22 Aug 2023

·

Stayed 2 nights

Beautiful grounds, clean rooms and great staff. Will definitely be back.

10

Eric

10 Jul 2025

·

Stayed 8 nights

The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.

4

Tim

30 Apr 2023

·

Stayed 1 night

I have been staying there yearly since 2018 and the place is going down hill no updates to the rooms and cleanliness is lacking..overall staff is very rude and this place has lost many of the features that made me come back. I believe the owners are investing in something else or not investing in this property at all..sad to see it going downhill i wont be returning

2

Brittany

17 Apr 2024

·

Stayed 2 nights

Property is outdated and the carpets are covered in stains and look very dirty. The beds are very uncomfortable. Neither of us could sleep at all the two nights we stayed. The daytime from desk lady seems to not like her job and not very nice. Breakfast was non-existent. Went down at 9:10 to eat, breakfast is available til 9:30. She let me know twice that food wouldn’t be served anymore in 7 min. There was only dry cereal, oatmeal packs, juice, coffee and the “grill” available which was just eggs and blueberry bagels. The front desk lady makes it, which she seemed annoyed to have to do. She walked in from the front desk, didn’t wash her hands and without gloves started pulling my bagel apart to make. I would’ve rather made my own food than do that. Would not stay again.

10

Daryl

24 Sept 2023

·

Stayed 1 night

The room was perfectly clean , smelled great and very quiet!! The entire place was wonderful and nice !! A definite yes place to go too!!

6

Charlene E

8 May 2025

·

Stayed 6 nights

Loved my stay. Off season. Not much attention to cleaning room. There 6 days. Never entered room to clean had to ask to get clean towels. Not ADA compliant. Unable to access laundry facilities due to steps and no elevator. Doors

2

Josh

12 Aug 2025

·

Stayed 1 night

Air conditioning did not cool the room, was set on low with blinds closed for hours and had to sleep in 78-80 degree conditions. Beds have mysterious powder underneath. Bunk beds have food crumbs, women’s sanitary pads, and a generally musty odor. Shower water smells more like pond water. Left feeling dirty and as if we needed a sanitized spray. Didn’t sleep more than one consecutive hour due to sweating. Highly regret my decision to stay here.

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Rooms

Rooms feel quiet and homey for many, yet decor is dated and some mattresses are uncomfortable. Several guests also note intermittent issues like weak A/C, faulty showers, or no hot water, and occasional noise from other guests.

Related guest reviews

8

amanda

8 Jul 2023

·

Stayed 3 nights

Property is outdated. Staff was nice. Had no hot water x2 days & someone checked & nothing happened. Asked to be switched to another room the next day & that shower was perfect. The breakfast was good. Beautiful property & we LOVED the trails & ZIPLINE. Close to town. Would stay again.

8

Donald

1 Oct 2025

·

Stayed 1 night

I really loved this place the first time we stayed here! The last two times were a let down. Mattresses/beds in our room were smaller than standard beds and very uncomfortable for two people (especially for my 6 foot tall partner). The breakfast staff are not friendly, cold and rude. No smiles, no “good morning”, just treated as an inconvenience. Breakfast ends too early (9:30 even on weekends), and check in staff does not make sure to tell hotel guests of this, causing people to miss breakfast.

6

Ellen

18 Jun 2023

·

Stayed 3 nights

Very pretty large grounds. Very quiet clean property. Nice staff. There is no elevator to the second floor guests rooms. Mattresses are firm and not at all plush. Someone needs to check on soap and Kleenex supplies before check in. In-room coffee is undrinkable.

10

ken

10 Jun 2024

·

Stayed 2 nights

Nice rooms. Quiet.

2

Brittany

17 Apr 2024

·

Stayed 2 nights

Property is outdated and the carpets are covered in stains and look very dirty. The beds are very uncomfortable. Neither of us could sleep at all the two nights we stayed. The daytime from desk lady seems to not like her job and not very nice. Breakfast was non-existent. Went down at 9:10 to eat, breakfast is available til 9:30. She let me know twice that food wouldn’t be served anymore in 7 min. There was only dry cereal, oatmeal packs, juice, coffee and the “grill” available which was just eggs and blueberry bagels. The front desk lady makes it, which she seemed annoyed to have to do. She walked in from the front desk, didn’t wash her hands and without gloves started pulling my bagel apart to make. I would’ve rather made my own food than do that. Would not stay again.

10

Hope

8 Jun 2025

·

Stayed 1 night

Very well decorated and classic

8

Randall

10 Sept 2025

·

Stayed 1 night

The property is nice and clean (maybe a bit out dated). The grounds around are nice. The only complaint i would have is some peopl came in after midnight, drunk and loud. Not really the hotels fault.

8

Mel

3 Sept 2024

·

Stayed 1 night

The shower head in our room wasn't operating properly, I was told on check out it was being addressed.

2

Josh

12 Aug 2025

·

Stayed 1 night

Air conditioning did not cool the room, was set on low with blinds closed for hours and had to sleep in 78-80 degree conditions. Beds have mysterious powder underneath. Bunk beds have food crumbs, women’s sanitary pads, and a generally musty odor. Shower water smells more like pond water. Left feeling dirty and as if we needed a sanitized spray. Didn’t sleep more than one consecutive hour due to sweating. Highly regret my decision to stay here.

6

Austin

12 Dec 2022

·

Stayed 2 nights

Clean facility, but awfully loud for a 'relaxing' venue as they advertise. Traveler beware, this is a hub for screaming kids to run up and down the halls for hours on end.

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Service

Staff are often friendly, welcoming, and helpful, but there are repeated complaints about rude interactions and unresolved maintenance issues.

Related guest reviews

10

Jeff

20 Jul 2025

·

Stayed 2 nights

The staff I can't remember the name of the woman that check me in but she was awesome great attitude and the people doing breakfast were fantastic also

10

Ella

3 Jan 2023

·

Stayed 19,359 nights

The staff are super friendly and very helpful. Breakfast is great! Love staying there when we are in town.

10

Cathleen

26 Nov 2023

·

Stayed 2 nights

Breakfast was great. Made to order eggs with choice of options. Pool was warm and relaxing. Room was clean and quiet. Staff were very friendly and helpful. Definitely would stay here again.

8

Donald

1 Oct 2025

·

Stayed 1 night

I really loved this place the first time we stayed here! The last two times were a let down. Mattresses/beds in our room were smaller than standard beds and very uncomfortable for two people (especially for my 6 foot tall partner). The breakfast staff are not friendly, cold and rude. No smiles, no “good morning”, just treated as an inconvenience. Breakfast ends too early (9:30 even on weekends), and check in staff does not make sure to tell hotel guests of this, causing people to miss breakfast.

8

Lisa

12 May 2024

·

Stayed 2 nights

The staff was super attentive and made us feel very welcome. We had a late night craving & they didn't hesitate to make us a pizza . We will definitely be back.

10

Eric

10 Jul 2025

·

Stayed 8 nights

The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.

2

Trisha

3 Jun 2024

·

Stayed 1 night

Arrived at 330am to find out the heat and television didn't work very outdated beds weren't comfortable notified the front desk just to find out the heat didn't work he lied and said it was fixed just to leave the room he said he would leave a note for the manager to contact me just to find out the manager wasnt there i called back 2 days later just ro find out she still wasnt in we usually stay quite often but probably wont be back we asked to be moved to another room he said they were full

4

Tim

30 Apr 2023

·

Stayed 1 night

I have been staying there yearly since 2018 and the place is going down hill no updates to the rooms and cleanliness is lacking..overall staff is very rude and this place has lost many of the features that made me come back. I believe the owners are investing in something else or not investing in this property at all..sad to see it going downhill i wont be returning

4

Garrett

24 Jul 2024

·

Stayed 1 night

Our toilet wouldn’t even work. When we told staff, they did not fix it. Would not recommend staying here.

10

Shareen

17 Jan 2023

·

Stayed 1 night

Was traveling due to funeral. Soon as I walked in they greeted me with a smile at 3:00 A.M.. The staff were all very friendly and showed they cared about the comfort of my stay. Being I travel with my service dog due to disability. Inside and outside there is many things to do. The outside is beautiful and so relaxing. Must stay and enjoy the life. I'll have to come back in the warm months for a visit.

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Location

Quiet setting close to town, the lake, and a marina, with several mentions of a safe, pleasant area.

Related guest reviews

8

amanda

8 Jul 2023

·

Stayed 3 nights

Property is outdated. Staff was nice. Had no hot water x2 days & someone checked & nothing happened. Asked to be switched to another room the next day & that shower was perfect. The breakfast was good. Beautiful property & we LOVED the trails & ZIPLINE. Close to town. Would stay again.

10

Diann

7 Aug 2023

·

Stayed 1 night

The check in was easy and the staff very friendly. It was quiet, with a great location and very clean.

8

Sean

12 May 2023

·

Stayed 1 night

Brook Point is central to a few of my customers. There is a nice bar/restaurant just down the street. I stay there everytime I'm in the area.

10

Mark

16 Jun 2024

·

Stayed 1 night

Beautiful property with a lot of amenities. Close to food and lake.

10

Eric

10 Jul 2025

·

Stayed 8 nights

The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.

8

Michael

17 Aug 2023

·

Stayed 3 nights

It was good and a short drive from the marina.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised, especially made-to-order eggs and good coffee. Some guests found the selection limited, service brusque, or hours ending too early.

Related guest reviews

10

Scott

23 Sept 2023

·

Stayed 1 night

This is a very fine place to stay! Clean quiet friendly. The grounds are beautiful . They even have a nice breakfast with very good coffee.

8

amanda

8 Jul 2023

·

Stayed 3 nights

Property is outdated. Staff was nice. Had no hot water x2 days & someone checked & nothing happened. Asked to be switched to another room the next day & that shower was perfect. The breakfast was good. Beautiful property & we LOVED the trails & ZIPLINE. Close to town. Would stay again.

10

Angela

30 Apr 2025

·

Stayed 4 nights

This was a very nice place. They could use a refresher. Description stated dining and spirits. Does not have a restaurant or bar, only small kitchen for breakfast items and small bottles of wine in the convenience area. Staff was very friendly and accommodating.

10

Ella

3 Jan 2023

·

Stayed 19,359 nights

The staff are super friendly and very helpful. Breakfast is great! Love staying there when we are in town.

10

Cathleen

26 Nov 2023

·

Stayed 2 nights

Breakfast was great. Made to order eggs with choice of options. Pool was warm and relaxing. Room was clean and quiet. Staff were very friendly and helpful. Definitely would stay here again.

8

Donald

1 Oct 2025

·

Stayed 1 night

I really loved this place the first time we stayed here! The last two times were a let down. Mattresses/beds in our room were smaller than standard beds and very uncomfortable for two people (especially for my 6 foot tall partner). The breakfast staff are not friendly, cold and rude. No smiles, no “good morning”, just treated as an inconvenience. Breakfast ends too early (9:30 even on weekends), and check in staff does not make sure to tell hotel guests of this, causing people to miss breakfast.

10

James

5 Nov 2023

·

Stayed 1 night

We really enjoyed our stay at Brook Point and will be back. Beautiful grounds, a great breakfast with eggs/omelets made to order, nice pool and a homey feel at a great price.

10

Roderick

20 Jul 2023

·

Stayed 1 night

The breakfast was pretty disappointing. However very clean property, extremely nice staff, comfortable beds!

10

Eric

10 Jul 2025

·

Stayed 8 nights

The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.

2

Brittany

17 Apr 2024

·

Stayed 2 nights

Property is outdated and the carpets are covered in stains and look very dirty. The beds are very uncomfortable. Neither of us could sleep at all the two nights we stayed. The daytime from desk lady seems to not like her job and not very nice. Breakfast was non-existent. Went down at 9:10 to eat, breakfast is available til 9:30. She let me know twice that food wouldn’t be served anymore in 7 min. There was only dry cereal, oatmeal packs, juice, coffee and the “grill” available which was just eggs and blueberry bagels. The front desk lady makes it, which she seemed annoyed to have to do. She walked in from the front desk, didn’t wash her hands and without gloves started pulling my bagel apart to make. I would’ve rather made my own food than do that. Would not stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$103
March	US$105
April	US$110
May	US$121
June	US$128
July	US$146
August	US$140
September	US$107
October	US$102
November	US$100
December	US$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $126	22 $126	23 $126	24 $126	25 $136	26 $139
27 $123	28 $126	29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $131	3 $130
4 $126	5 $126	6 $126	7 $126	8 $127	9 $133	10 $133
11 $113	12 $112	13 $113	14 $114	15 $113	16 $128	17 $130
18 $111	19 $112	20 $114	21 $114	22 $114	23 $132	24 $131
25 $113	26 $111	27 $113	28 $121	29 $113	30 $132	31 $131

Brook Pointe Resort

Prices for Brook Pointe Resort

Monthly average prices

About this property

Location

Room options

Queen Room with Spa Bath

King Room with Spa Bath

Double Room with Two Double Beds

Family Room

Guest reviews of Brook Pointe Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Brook Pointe Resort

Prices for upcoming dates