Deluxe Inn And Suites

Dated

Was out of town for wprk and stayed one night amd paid for king suite got to check in and get told its not available but i can have 2 twin beds and reason its not available is the water is off up there. Not to mention when you pull up to the hotel they have furniture for sell everywhere and also stuff for sale in the lobby area plus stacked everywhere in the pool area advertising free Wi-Fi and and when you correctly enter the password its unavailable so i guess he didn't get wifi.

Didn’t have microwaves or coffee pots in the room like it said , but had a fridge. Pool didn’t have water in it either.

The hotel was horrible. The room lights were out....had to go buy light bulbs at Lowes. Burns in bed spread, no ice machines. Had to go to service station to get ice....Overall they need to bulldozer the place and build a "Deluxe Hotel.

No running water in the bathtub, no ice in the ice machine, and no toiletries in the bathroom.

A danger sign posted on a bedside ac outlet! No tissue in dispenser. No lightbulb in lamp. Tv channel line up poor. Clearly this innkeeper from India, as most are are cheap and dirty. The exterior was very nice however.

This place is cute … it’s quite even though it’s by the freeway … The guy (visiting) was nice and helpful. The new needs some updates (trim coming off the wall, bathtub has no stopper, chairs are badly stained, bathroom light/fan is supper loud) There is no Breakfast still in (2023) even though it is advertised.

Need updating, ceiling over the tub cracked from water damage, rust around the tub, rusted clothes rack, ironing board look like it came from off the curb, pillows too flat, bed spread got cigarette burns, room has bad odor, the outside looks better than the inside I was misled.

you get what you pay for...... not here. advertising a pool- not in service for multiple YEARS. advertise a breakfast online AND on sign at entrance- inside sign says no food service because of covid. next door neighbor says no food for over THREE years. lady in charge says she does not advertise these things, then who does. if you want ice she will give you some out of her home fridge. run,run, run away and never go back!

This place is in bad need of up some upgrading and needs a deep cleaning. Just some minor touch ups here and there would help.

The sheets were dirty and had holes. The towels were stained. The bath tub had bugs in it. The water pressure was almost non-existent. Would not recommend.

Bed bugs!!!!

The room was infested with bedbugs. It was brought to the attention of management but they didn’t offer any resolution or compensation. They blew it off, even when we showed them evidence.

There was bed bugs on the bed.

It's infected with bed bugs we are going to have to go to the hospital for this all in my face an torso

It was so Dirty I would not stay there.

Bed bugs room 105

Attendant was not nice and hotel was very nasty

The pillow cases had blood stains on them,molded food in the refrigerator, towels and wash clothes were worn out with holes in them, bath mat was dirty and worn out. The carpet was stained. The pillows were worn out. The bed spreads were worn out, bath sink was stained, shower handle didnt work properly. Overall, just nasty.

Our room(118) had BEDBUGS!! They did offer us another room but damage was done. No way we could sleep peacefully after that. Also they just had basic cable. Really should upgrade to smart tvs. And even though it says continental breakfast they arent offering it since covid.

Didn’t have microwaves or coffee pots in the room like it said , but had a fridge. Pool didn’t have water in it either.

No working air conditioning

Tv static from antenna

The location of the at property was ideal for all of the activities that I was there for. Room was advertised to have a mini fridge and microwave, however I had to buy an adapter with additional outlets to have the fridge work and there was no microwave. I was there for almost a week and was not offered additional or clean towels, had to take my own trash out and the sheets were not changed while I was there.

It said the room included a microwave and there wasn’t one in it.

I know you get what you pay for, but man it’s ridiculous how you reserve one room and get something else. I asked for a king, down stairs (due to my husband’s knee injury) and ended up getting an upstairs double bed room. Didn’t argue because it wasn’t no point because I couldn’t cancel the room and rooms were limited in town because of the event that was in town. But I will NEVER stay here again because you don’t get what you ask for. Then the tv had static when the people talked. The microwave was making noise when you heated up your food. The towels were thin and old. We had to go to Walmart to purchase towels for the weekend. The air conditioner knobs were broken so we had to use a key to turn the air to a comfortable temperature.

This hotel needs to be shut down . AC didnt work, room stunk like old carpet, the water smelled like sewage I brushed my teeth and washed my face in it i realized after washing my face how nasty the water was I am seriously worried about E. coli. There was an ironing board but no iron there was a coffee pot but no coffee. the bed pillows might of been 3 " thick, if you bunched them up they were like scrunched up card board , The bed stunk the bedspread was from the 1980s with the rough lining there was no top sheet to compensate for the scratchy cover the sink had a dirty rust ring around the drain the commode was the smallest , shortest on I have ever seen . The board of health seriously needs to inspect this place do not stay here it is horrible. I am very sensitive to odors and had to use my emergency inhaler the next morning. while leaving we talked to the people a few doors down they had no AC either and yes, we called the front desk he never answered. we had a reservation at 7 pm so we left the AC running to hope it would cool the room by the time we got back, it did not.

The air conditioner didn’t work.

The stay was ok the TV didn’t work 3 channels showed up and the Clerk tried to get $50 more dollars out of me. He said they don’t to online check in with out $50 deposits on rooms damage.

Could use more thorough cleaning, a dry stiff dirty rag left draped over the shower rod. The shower pressure was equivalent to a pressure washer, it hurt a little bit. The pillows was thin. The tv was like watching a damaged vhs tape. The WiFi… what wifi? It hardly stayed connected. The fridge worked well. Food left in microwave from I’m assuming the last guest. Never seen a bug so that’s a plus. Ac was pretty good. Location isn’t far from casino or food.

The owner is very rude. We asked for 2 towels and he did not want to provide them for us. Advertises continental breakfast and of course does not provide. Will never stay here again. Dont go by pics they have in advertising because it is not at all as it seems.

The Mann at the front desk was rude and and had a nasty attitude w

Front desk personnel were friendly and cordial. Room was clean and adequate for the amount paid. Area was safe. Will use this facility again.

No breakfast and I had to go to the office to ask for clean towels. We probably will not stay at this hotel again. The front desk clerk also charged me $40 extra dollars from the amount I was quoted online. I almost told him that we would go somewhere else, but it was too late to cancel.

Unfortunately the front attendant was so rude I opted to spend my money elsewhere. I was appalled but not surprised by the attitude. Going forward I will not patronize hotels or gas stations that are not owned by American born people.

This hotel needs to be shut down . AC didnt work, room stunk like old carpet, the water smelled like sewage I brushed my teeth and washed my face in it i realized after washing my face how nasty the water was I am seriously worried about E. coli. There was an ironing board but no iron there was a coffee pot but no coffee. the bed pillows might of been 3 " thick, if you bunched them up they were like scrunched up card board , The bed stunk the bedspread was from the 1980s with the rough lining there was no top sheet to compensate for the scratchy cover the sink had a dirty rust ring around the drain the commode was the smallest , shortest on I have ever seen . The board of health seriously needs to inspect this place do not stay here it is horrible. I am very sensitive to odors and had to use my emergency inhaler the next morning. while leaving we talked to the people a few doors down they had no AC either and yes, we called the front desk he never answered. we had a reservation at 7 pm so we left the AC running to hope it would cool the room by the time we got back, it did not.

The owner was very rude. Started hollering at us about our pet. Also there were no towels in our room so we had to go ask for some. Gave us a nonsmoking rom but someone had been smoking in there so we asked for another room and he was rude about that. Not our fault. So he started calling whoever stayed in that room that smoked in it a very ugly name. No one wants to hear that. So yes we WILL NOT be staying there again. Definitely not a hospitality place for sure.

The stay was ok the TV didn’t work 3 channels showed up and the Clerk tried to get $50 more dollars out of me. He said they don’t to online check in with out $50 deposits on rooms damage.

Guy would not honor an ada dog without an argument and a threat to call them

Attendant was not nice and hotel was very nasty

Very convenient to all areas.

The was comfortable considering price. Bed pillows were trash. They was very flat. Towels were cheap. But location was Very convenient to the Casino.

I liked the location

It was convenient

Close to convenient stores, restaurants and casinos.

The location of the at property was ideal for all of the activities that I was there for. Room was advertised to have a mini fridge and microwave, however I had to buy an adapter with additional outlets to have the fridge work and there was no microwave. I was there for almost a week and was not offered additional or clean towels, had to take my own trash out and the sheets were not changed while I was there.

I like the location and the prices are reasonable.

convenient

Its pet friendly and good area

I like that it was close to the casino.

The owner is very rude. We asked for 2 towels and he did not want to provide them for us. Advertises continental breakfast and of course does not provide. Will never stay here again. Dont go by pics they have in advertising because it is not at all as it seems.

Old and smelly. Not really a breakfast. Mattress is comfy

This place is cute … it’s quite even though it’s by the freeway … The guy (visiting) was nice and helpful. The new needs some updates (trim coming off the wall, bathtub has no stopper, chairs are badly stained, bathroom light/fan is supper loud) There is no Breakfast still in (2023) even though it is advertised.

No breakfast and I had to go to the office to ask for clean towels. We probably will not stay at this hotel again. The front desk clerk also charged me $40 extra dollars from the amount I was quoted online. I almost told him that we would go somewhere else, but it was too late to cancel.

you get what you pay for...... not here. advertising a pool- not in service for multiple YEARS. advertise a breakfast online AND on sign at entrance- inside sign says no food service because of covid. next door neighbor says no food for over THREE years. lady in charge says she does not advertise these things, then who does. if you want ice she will give you some out of her home fridge. run,run, run away and never go back!

Wasnt any breakfast nor towels other that was ok

Our room(118) had BEDBUGS!! They did offer us another room but damage was done. No way we could sleep peacefully after that. Also they just had basic cable. Really should upgrade to smart tvs. And even though it says continental breakfast they arent offering it since covid.