Name: Express Inn West Memphis
Address: 3700 Service Road Loop, West Memphis, Arkansas, United States of America, West Memphis, Arkansas, United States of America
Rating: 8.55

Guest reviews

8.6

Fabulous

Based on 336 verified reviews

Who stays here?

Business

23%

Couple

28%

Family

32%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Express Inn West Memphis describe a budget stay with very mixed experiences: some guests found clean, comfortable rooms and friendly staff at good prices, while many others reported dirty bathrooms, strong smoke odors, and mold or stained linens.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Amanda

2 weeks ago

·

Stayed 1 night

Rotted out furniture Old and falling apart Rotted wood under fridge Dirty No latches on doors My shower didn’t work Room smelled bad Burn Holes in my sheets Really bad place to stay

10

Alexandria

Mar 28, 2026

·

Stayed 1 night

Clean comfy and safe

4

Marshall

Mar 8, 2026

·

Stayed 1 night

The room was quite pleasantly surprising. Very comfortable bed and clean room. The water in the shower was fantastic. The only thing I had an issue with and it wasn’t that bad was the front desk clerk was rude and not very helpful. Other than that it was a nice stay.

4

Gary

Jan 2, 2026

·

Stayed 1 night

The toilet had a bad leak from the tank seal and the beds had no blankets, just double top sheets. I told the manager that that was not enough.

4

Marshundrick

Jan 1, 2026

·

Stayed 2 nights

Tube was filthy shower curtain as well bed had a speck of dried blood

3700 Service Road Loop, West Memphis, Arkansas, United States of America

Location

With a stay at Express Inn West Memphis in West Memphis, you'll be a 4-minute drive from Mississippi River and 7 minutes from Beale Street. This motel is 12.6 mi (20.3 km) from Graceland and 5.8 mi (9.3 km) from Bass Pro Shops at the Pyramid.

Horton Park(2 miles)

Mississippi River(2.1 miles)

Southland Casino Racing(2.4 miles)

Willie Mae Rowe Park(3 miles)

Marion Sports Complex(4 miles)

Grimsley Park(4.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site. The parking is uncovered and includes wheelchair-accessible spaces.

Check-in is from 3:00 PM to 8:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers a stair-free path to the entrance, wheelchair-accessible registration desk, limited wheelchair-accessible facilities, and designated parking. However, some upper floors are accessible only by stairs.

The hotel is located approximately 1.9 km from Ducks Unlimited Park and 3.3 km from the Mississippi River. It is also about 7 minutes from Beale Street and 5.8 miles from Bass Pro Shops at the Pyramid.

Express Inn West Memphis

Amenities

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