Is parking available at the hotel?

Limited parking is available on-site. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 228 per person. Children aged 12 and younger eat free breakfast.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of CNY 816.2 per pet, per stay. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Guangzhou, within a 10-minute drive of Beijing Road Pedestrian Street and Canton Tower, and is approximately 5.6 mi (9 km) from Canton Fair Complex and 5 mi (8 km) from Yuexiu Park.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability are not specified.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and those aged 12 and younger can stay for free.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds for a fee of CNY 408.0 per night, and advance request or confirmation is required for availability.

Mandarin Oriental, Guangzhou - Luxury Hotel Stay

Average nightly price at Mandarin Oriental, Guangzhou by month, last 12 months (USD)
Month	Average price
January	$234
February	$272
March	$248
April	$330
May	$270
June	$247
July	$241
August	$246
September	$239
October	$305
November	$255
December	$258

What guests think

At Mandarin Oriental, Guangzhou, guests consistently highlight friendly, attentive service, spacious well appointed rooms, and a highly convenient location connected to Taikoo Hui, creating an upscale stay that balances comfort, modern design, and easy access to transport and shopping.

Many reviews also praise the gym and spa, thoughtful housekeeping with turndown service, and quality breakfast and dining, including a Michelin-starred Cantonese restaurant. Drawbacks include occasional hectic check-in or unfriendly moments, variable English at reception, room-specific issues like AC, noise or Wi-Fi, and some comments about buffet inconsistency or high dinner prices, plus area traffic. Expect a polished, convenient luxury stay in a well-run property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the gym and spa, describing them as well equipped and immaculate. Overall amenities also receive positive remarks.

Related guest reviews

10

Jeetesh

Jan 11, 2025

·

Stayed 2 nights

Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time

8

James

Jan 17, 2025

·

This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.

10

Chris

Nov 8, 2025

·

Stayed 3 nights

Property and food and amenities as well as location is second to none

10

James

Aug 13, 2023

·

Stayed 1 night

整體來說是一個很棒的體驗！當我在app 上完成預訂時，酒店已經透過app 聯絡我，詢問我閃否須要由廣州東站至酒店的穿梭巴士服務，十分貼心。我訂的是雙床房，非常寬敞，完全沒有壓逼的感覺！入住當天亦有透過前台職員預約了按摩服務。按摩師十分專業，肯定會跟其他朋友推薦！

8

Joseph

Mar 17, 2024

·

Stayed 5 nights

hotel facilities and room are very good...

10

Fan

Jul 19, 2024

·

Stayed 2 nights

Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!

6

Lai Fan

Jun 10, 2025

·

Stayed 1 night

房間整潔很大，床上用品很舒服，健身室登記員工有禮很helpful. 健身室設施很齊全，大讚。前台登記入住員工不太友善，本來2點已出示2人證件登記入住但因為房間清潔中，所以等房間時出去用餐，回來已經晚上想取房卡，報上名字說沒有我們2人的登記，明明一早登記。中英文名都說沒有，還說只證記一個人，來來回回前台人員不耐煩。作為客人很無奈

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are consistently clean with attentive housekeeping and turndown service. A few isolated issues were noted, such as odors, a bathroom needing attention, or dirty public restrooms.

Related guest reviews

10

Que

Oct 6, 2025

·

Stayed 4 nights

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!

10

Tunahan

Jun 8, 2025

·

Stayed 5 nights

Sadece otelin kendi tuvaletleri pisti ve ingilizce konusamiyor cogu calisan onun harici hersey guzeldi

10

Abdulmohsen

Nov 1, 2023

·

Stayed 2 nights

Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.

10

Ken

Sep 4, 2024

·

Stayed 4 nights

hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay

10

OI YIN DEBORAH

Dec 11, 2025

·

Stayed 1 night

位置方便，房間整潔，職員很友善，會推薦給朋友

10

MOU SUN

Jul 27, 2025

·

Stayed 1 night

枕頭沒有承托力！床頭櫃附近有點奶臭味！

10

Jennifer

Oct 2, 2025

·

Stayed 4 nights

Amazing stay. Clean room, staff was helpful and was in a convenient place.

10

Shirin

Apr 2, 2024

·

Stayed 1 night

Very nice and clean hotel

6

Lai Fan

Jun 10, 2025

·

Stayed 1 night

房間整潔很大，床上用品很舒服，健身室登記員工有禮很helpful. 健身室設施很齊全，大讚。前台登記入住員工不太友善，本來2點已出示2人證件登記入住但因為房間清潔中，所以等房間時出去用餐，回來已經晚上想取房卡，報上名字說沒有我們2人的登記，明明一早登記。中英文名都說沒有，還說只證記一個人，來來回回前台人員不耐煩。作為客人很無奈

10

Julya

May 6, 2025

·

Stayed 6 nights

Best thing in Guangzhou was the Mandarin Oriental. Breakfast has asian and international cuisine, with fresh fruits and juices everyday. The bed was on the hard side but not too hard. The service is excellent. Mr Chase Zou in the concierge gave excellent advice on what to do and where to eat. They really go above and beyond to help guests. There was bus service to Canton Fair every day and when going back to the hotel, they had cookies and drinks waiting for us outside the bus. Such a thoughtful team. Rooms were spacious and cleaned everyday. At the end of the day, they also have turndown service and got the room ready for us. Wonderful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and well appointed, with thoughtful layouts and standout showers. Some guests report occasional noise, weak Wi-Fi, or AC not cold enough.

Related guest reviews

10

Que

Oct 6, 2025

·

Stayed 4 nights

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!

8

James

Jan 17, 2025

·

This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.

10

simon

Oct 18, 2025

·

Stayed 1 night

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.

10

marcus

May 24, 2025

·

Stayed 4 nights

Room amenities are excellent

10

ERIK A N

Jun 25, 2025

·

Stayed 3 nights

One of the best hotels I’ve ever stayed in. One can only give a 10/10, however some very small points for improvement: a) Wifi on our floor (25th) was not as to be expected and b) cutlery was rather unpractical. Compliments to housekeeping and the concierge (= Younes) !

10

Jaime Yuk Ping

Aug 10, 2025

·

Stayed 4 nights

All the staff are very helpful and polite. The layout of the room is perfect, very user friendly.

10

Ken Yin sang

May 20, 2025

·

Stayed 1 night

Rooms are super well appointed..

6

Kenny swee heng

Jul 11, 2025

·

Stayed 3 nights

The AC is not cold enough, hope they can fix the issue asap

10

Sylvia

Feb 15, 2026

·

Stayed 2 nights

職员有禮有效率。位置万便。房間很大很舒服。有開牀服務。

10

Ka Yiu Fannie

Jan 22, 2026

·

Stayed 1 night

位置方便👍客房大和職員服務態度好❤️ 下次也會是首選的.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and proactive, with concierge and front desk teams often praised by name. Occasional downsides include a hectic check-in, variable English ability, or an unfriendly interaction.

Related guest reviews

10

Que

Oct 6, 2025

·

Stayed 4 nights

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!

10

Ken Yin sang

Dec 19, 2024

·

Stayed 3 nights

The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..

10

Valerie

Sep 5, 2025

·

Stayed 4 nights

Excellent service

10

Zhongzheng

Aug 19, 2025

·

Stayed 2 nights

Great room and excellent service!

10

seesee

Dec 20, 2025

·

Stayed 1 night

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.

6

Lincoln

Aug 13, 2025

·

Stayed 1 night

Check in was a bit hectic at 3pm.

10

Yew Meng

Sep 11, 2025

·

Stayed 2 nights

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful

10

Sandra

May 28, 2025

·

Stayed 3 nights

Excellent services and staff

10

Yuen Hung Clara

Jul 17, 2023

·

Stayed 2 nights

Hospitality was exceptional. Most helpful staff at front desk and concierge. Housekeeping was thoughtful too.

10

Julya

May 6, 2025

·

Stayed 6 nights

Best thing in Guangzhou was the Mandarin Oriental. Breakfast has asian and international cuisine, with fresh fruits and juices everyday. The bed was on the hard side but not too hard. The service is excellent. Mr Chase Zou in the concierge gave excellent advice on what to do and where to eat. They really go above and beyond to help guests. There was bus service to Canton Fair every day and when going back to the hotel, they had cookies and drinks waiting for us outside the bus. Such a thoughtful team. Rooms were spacious and cleaned everyday. At the end of the day, they also have turndown service and got the room ready for us. Wonderful.

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AI-generated summary based on recent guest reviews

Location

Connected to Taikoo Hui mall and close to metro links and Guangzhou East Station, the location is very convenient for shopping and getting around. A few mention area traffic congestion.

Related guest reviews

10

Yew Meng

Sep 11, 2025

·

Stayed 2 nights

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful

10

Abdulmohsen

Nov 1, 2023

·

Stayed 2 nights

Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.

6

Anita

Oct 28, 2024

·

Stayed 3 nights

Traffic jam there all the time

10

Jingdong

Oct 7, 2023

·

Stayed 2 nights

great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!

10

Chris

Nov 8, 2025

·

Stayed 3 nights

Property and food and amenities as well as location is second to none

10

Judy

Dec 4, 2024

·

Stayed 2 nights

There’s a big shopping mall next to the hotel and a tube station underground.

10

Sze Mun

Apr 22, 2024

·

Stayed 2 nights

房間大、服務專業、地點近廣州東站、與太古滙相連。

10

DUANGRAT

Jul 29, 2025

·

Stayed 1 night

Absolutely great , great time , great location, great service

10

Sylvia

Feb 15, 2026

·

Stayed 2 nights

職员有禮有效率。位置万便。房間很大很舒服。有開牀服務。

10

Ka Yiu Fannie

Jan 22, 2026

·

Stayed 1 night

位置方便👍客房大和職員服務態度好❤️ 下次也會是首選的.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality and variety receive strong praise, and the Michelin-starred Cantonese restaurant earns enthusiastic reviews. Some find prices high and the buffet inconsistent.

Related guest reviews

10

Que

Oct 6, 2025

·

Stayed 4 nights

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!

8

Hiroyuki

Feb 22, 2025

·

Stayed 4 nights

Cantonese restaurant with 2 stared Michelin. Amazing. Especially duck soup has excellent umami. I felt the best umami in Chinese soups for my life, which is similar to con-some of French. I recommend to go to Cantonese restaurant.

8

Byron

Apr 26, 2024

·

Stayed 4 nights

Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.

10

seesee

Dec 20, 2025

·

Stayed 1 night

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.

10

Abie

Mar 24, 2025

·

Stayed 1 night

Nice rooms and good breakfast. Expensive dinner.

10

Hin Fai

Feb 5, 2022

·

Stayed 1 night

住宿广州高級酒店以來最佳的一間服務人員由行李員前台餐飲服務均體貼入微午餐點心及早餐出品美味可口以後住宿广州的文華東方是我的首選

10

Nawal

Jul 22, 2025

·

Stayed 10 nights

The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining

10

Emmanuel

Mar 24, 2025

·

Stayed 1 night

Nice rooms and breakfast. Expensive dinner.

10

TANIA MARCAL

Jun 22, 2025

·

Stayed 2 nights

Superb service, conected to wonderful shopping mall, and one of the best breakfast in town.

10

Julya

May 6, 2025

·

Stayed 6 nights

Best thing in Guangzhou was the Mandarin Oriental. Breakfast has asian and international cuisine, with fresh fruits and juices everyday. The bed was on the hard side but not too hard. The service is excellent. Mr Chase Zou in the concierge gave excellent advice on what to do and where to eat. They really go above and beyond to help guests. There was bus service to Canton Fair every day and when going back to the hotel, they had cookies and drinks waiting for us outside the bus. Such a thoughtful team. Rooms were spacious and cleaned everyday. At the end of the day, they also have turndown service and got the room ready for us. Wonderful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $516	2 $462	3 $351	4 $307	5 $311	6 $307	7 $332
8 $303	9 $332	10 $340	11 $337	12 $340	13 $322	14 $293
15 $337	16 $337	17 $332	18 $337	19 $337	20 $355	21 $366
22 $337	23 $337	24 $337	25 $341	26 $474	27 $385	28 $366
29 $337	30 $337

Mandarin Oriental, Guangzhou

Prices for Mandarin Oriental, Guangzhou

Monthly average prices

About this property

Location

Room options

Superior Room

Club Suite, 1 King Bed (Premier)

Executive Suite, 1 King Bed

Club Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed

Deluxe Room, 1 King Bed

Club Deluxe, Room, 2 Twin Beds

Mandarin, Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Club Deluxe, Room, 1 King Bed

Mandarin, Club Room, 1 King Bed

Guest reviews of Mandarin Oriental, Guangzhou

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mandarin Oriental, Guangzhou

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $552	23 $769	24 $769
25 $552	26 $433	27 $260	28 $266	29 $322	30 $504	31 $518