Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is included for guests.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for all guests.

Where is the property located in relation to key landmarks?

The hotel is located in Pleasanton, within a 5-minute drive of Methodist Hospital South and River Park. It is approximately 24.5 miles from the San Antonio River and 3.9 miles from the Longhorn Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which operates seasonally from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children aged 16 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Best Western Plus Pleasanton Hotel

Average nightly price at Best Western Plus Pleasanton Hotel by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$107
March	US$107
April	US$113
May	US$108
June	US$101
July	US$95
August	US$109
September	US$120
October	US$116
November	US$114
December	US$110

What guests think

Across recent reviews, Best Western Plus Pleasanton Hotel is praised for clean rooms and friendly staff, with many guests finding it comfortable and quiet, and a convenient base near restaurants and shops for short stays or road trips.

Breakfast is often described as good with typical options, though a few guests noted limited fruit and that items could run out by late morning. Facilities feedback is mixed: the pool ranges from clean to poorly maintained on some stays, while the 24 hour coffee station and ample parking were noted. Less positive themes include occasional service lapses, housekeeping oversights and early knocks, noise from neighboring rooms, light seepage from thin curtains, inconsistent bed comfort, and intermittent hot water. Overall, expect a practical stay with some variability in the details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a 24 hour coffee station and ample parking. Feedback on the pool is mixed, with some reporting it clean while others found algae or debris.

Related guest reviews

10

Christina

5 Aug 2023

·

Stayed 5 nights

Clean room. Pool could have been a little cleaner, there were a lot of bugs in it but all in all a very good place

10

Wendy

25 Oct 2023

·

Stayed 2 nights

I was a little apprehensive about staying at this hotel after reading the reviews. I was so pleased to see how clean and comfortable the hotel and my room was. Only thing I found wrong was there were no instructions on using the coffee maker. Fresh coffee was just down the hall so evening that was ok. Will definitely book here again!

10

Sotero

7 Jul 2025

·

Stayed 4 nights

Our family stayed 4 days and every day was wonderful. The rooms are extremely clean! Great staff! Secure and clean pool area. The 24 hour coffee/latte station was an unexpected bonus! Will definitely return and highly recommend.

2

James

19 Apr 2024

·

Stayed 3 nights

This is a disturbing video and if you are considering a stay here, it is strongly advised to keep your belongings with you going to and from the hotel room. While my room was clean and most of the property was well kept, I had the unfortunate circumstance of having a camera bag and tripod stolen from the room while I was out for the day. Fortunately the bag was empty but the bag itself is worth $200.00 and the tripod was worth another $250.00 When I brought the attention to the manager on duty they informed me the items were not left behind. I advised that the only place I left the two items were in my vehicle and the room. There was nothing stolen from the vehicle. The manager when I called again and advised the only possible cause for the disappearance of the items was someone took them from the room was quite dismissive and not concerned with the issue. The room itself was clean, the breakfast served was good. There was ample parking and the premisis was clean and not noisy. The swimming pool was green from algae and there was debris in the bottom.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. A handful of reviews cite lapses such as a not fully cleaned bathroom, dirt or musty odors, and maintenance issues like inconsistent hot water.

Related guest reviews

10

Blanca

13 Mar 2023

·

Stayed 2 nights

The staff was friendly and the main areas were clean. The room did have a weird musty smell when you first walked in but nothing too unbearable.

6

Angela

21 Jan 2024

·

Stayed 1 night

This hotel looked almost new from the outside and in the lobby. The ladies that helped me went above and beyond. However, the room left something to be desired. There was dirt on the floor and the wall by the bed had something spilled on it. I switched from a king to 2 queens and the bed was hard on one side soft on the other. There was only a sheet, thin blanket and another sheet. When we asked for another blanket she only had one. I need cool air when I sleep, needless to say i was cold. I dont understand why take away the comforter? It wasnt a bad hotel but need more blankets and better cleaning. I'll go somewhere else next time.

6

Troy

25 Nov 2024

·

Stayed 1 night

Convenient to Restaurants and shopping We had No Hot Water for Showers

10

Gina

11 Jun 2023

·

Stayed 1 night

Very nice hotel!! Super clean, everyone was friendly.

8

Raymond

29 Dec 2022

·

Stayed 2 nights

The lobby was clean, breakfast was hot need more fruit, over all room was clean, only complaint was that the shower hot water was not to hot.

10

Sotero

7 Jul 2025

·

Stayed 4 nights

Our family stayed 4 days and every day was wonderful. The rooms are extremely clean! Great staff! Secure and clean pool area. The 24 hour coffee/latte station was an unexpected bonus! Will definitely return and highly recommend.

10

Ismael

27 Jul 2024

·

Stayed 1 night

Very clean room spacious and nice staff

10

Dana

17 Sept 2024

·

Stayed 1 night

Great property and friendly staff. Clean and quiet.

8

Eduviges

8 Jul 2024

·

Stayed 2 nights

I didn’t like the bathroom was not very clean

10

Janis

22 Mar 2025

·

Stayed 1 night

Clean and spacious room.

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms large, updated, and comfortable, with an occasional mention of a nice view. However, a few mention drawbacks such as less comfortable beds, thin or bright curtains, and noise from neighboring rooms.

Related guest reviews

8

Carl

26 Dec 2023

·

Stayed 2 nights

Property is great , just had issues with so much noise coming from the the room next door, maybe walls are not insulated properly

10

Mark

16 Apr 2024

·

Stayed 1 night

GOOD SUNSET VIEW!

8

John

25 Aug 2025

·

Stayed 2 nights

Curtains in room were transperant and the light came in from the parking lot all night. Hard to sleep

8

pam

15 Apr 2024

·

Stayed 4 nights

Still has that "New Place" vibe. Comfortable bed and work area, nice breakfast options.

6

Angela

21 Jan 2024

·

Stayed 1 night

This hotel looked almost new from the outside and in the lobby. The ladies that helped me went above and beyond. However, the room left something to be desired. There was dirt on the floor and the wall by the bed had something spilled on it. I switched from a king to 2 queens and the bed was hard on one side soft on the other. There was only a sheet, thin blanket and another sheet. When we asked for another blanket she only had one. I need cool air when I sleep, needless to say i was cold. I dont understand why take away the comforter? It wasnt a bad hotel but need more blankets and better cleaning. I'll go somewhere else next time.

10

Wendy

25 Oct 2023

·

Stayed 2 nights

I was a little apprehensive about staying at this hotel after reading the reviews. I was so pleased to see how clean and comfortable the hotel and my room was. Only thing I found wrong was there were no instructions on using the coffee maker. Fresh coffee was just down the hall so evening that was ok. Will definitely book here again!

8

Terry

2 Dec 2024

·

Stayed 4 nights

Our stay was great, staff very friendly and helpful. Room was large and updated well. The only negative for us that the bed comfort, not as good as desired.

10

Dana

17 Sept 2024

·

Stayed 1 night

Great property and friendly staff. Clean and quiet.

10

Benjamin

9 Oct 2025

·

Stayed 1 night

Comfortable experience. Nice room. Friendly staff.

10

Janis

22 Mar 2025

·

Stayed 1 night

Clean and spacious room.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly, welcoming, and helpful. There are recurring complaints about inconsistent service, including a dismissive response to issues, rude or abrupt interactions, mishandled room requests, and early knocks despite Do Not Disturb signs.

Related guest reviews

6

STEPHANIE

11 Dec 2023

·

Stayed 2 nights

I stayed for two days and which on the last day that housekeeping knocked on my door at 8:30 in the morning even though I had to do not disturb sign on the door also in my party or other people staying there and they did the same thing to them? I’m just saying if you’re going to party and you want to sleep in until they get that issue fixed I wouldn’t stay there because you’re gonna get woke up before your alarm clock goes off and you don’t have to be out there till 11. I did talk to management about it but when I do not disturb signs on your door, you shouldn’t be knocking.

10

Rosa

13 Apr 2025

·

Stayed 1 night

Great service , very friendly

8

John

16 Apr 2025

·

Stayed 3 nights

I had requested a handicapped room when I made the reservation but they (the hotel) didn’t receive the request. When I ask for the handicapped room I was told that it wasn’t possible to change rooms. I asked that contact be made with the manager for a resolution which was accomplished and the change was made. This to me was such an unacceptable treatment for any guest and we will NOT make reservations at this hotel unless there is drastic changes made.

10

Roosevelt

21 Apr 2025

·

Stayed 1 night

Front Desk attendant is very helpful and kind.

8

carol

19 Apr 2024

·

Stayed 1 night

Our stay wasnice, quiet, easy chckin. Evening lady was very nice. Breakfast was good, area kept veryclean .there was a lady and she was o top of it ll, very welcing and nice. Moning checkou woman was rude, and over hyper, didnt take time to listen or ask whaat ourconxernwas . As well as the the other people he was checking out at same time..

10

Brigid

10 Apr 2024

·

Stayed 1 night

Nice hotel. Very friendly staff. Quiet. Typical breakfast options. Food was good.

6

Edward

7 Sept 2025

·

Stayed 1 night

It’s a nice, comfortable place. Very clean. The issue I had was with the customer service. There’s a young lady who works the counter who needs to seriously work on her interpersonal communication skills. Manner’s go a long way

10

Sotero

7 Jul 2025

·

Stayed 4 nights

Our family stayed 4 days and every day was wonderful. The rooms are extremely clean! Great staff! Secure and clean pool area. The 24 hour coffee/latte station was an unexpected bonus! Will definitely return and highly recommend.

10

Benjamin

9 Oct 2025

·

Stayed 1 night

Comfortable experience. Nice room. Friendly staff.

2

James

19 Apr 2024

·

Stayed 3 nights

This is a disturbing video and if you are considering a stay here, it is strongly advised to keep your belongings with you going to and from the hotel room. While my room was clean and most of the property was well kept, I had the unfortunate circumstance of having a camera bag and tripod stolen from the room while I was out for the day. Fortunately the bag was empty but the bag itself is worth $200.00 and the tripod was worth another $250.00 When I brought the attention to the manager on duty they informed me the items were not left behind. I advised that the only place I left the two items were in my vehicle and the room. There was nothing stolen from the vehicle. The manager when I called again and advised the only possible cause for the disappearance of the items was someone took them from the room was quite dismissive and not concerned with the issue. The room itself was clean, the breakfast served was good. There was ample parking and the premisis was clean and not noisy. The swimming pool was green from algae and there was debris in the bottom.

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AI-generated summary based on recent guest reviews

Location

Guests say the hotel is convenient to restaurants and shopping, with some places within walking distance.

Related guest reviews

10

KATHRYN

7 Jan 2024

·

Stayed 1 night

Set back off the main road. Clean. Staff as very observant and very helpful.

8

Shandy

27 Feb 2024

·

Stayed 5 nights

Overall accommodating and comfortable. There are a couple places within walking distance so that helped...i learned there is not a local taxi service.

6

Troy

25 Nov 2024

·

Stayed 1 night

Convenient to Restaurants and shopping We had No Hot Water for Showers

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good and hot with typical options, though a few guests wished for more fruit or found items gone by late morning.

Related guest reviews

10

Angie

26 Oct 2025

·

Stayed 1 night

Didn’t get any breakfast it was all gone when we got down at 8:50

8

pam

15 Apr 2024

·

Stayed 4 nights

Still has that "New Place" vibe. Comfortable bed and work area, nice breakfast options.

8

carol

19 Apr 2024

·

Stayed 1 night

Our stay wasnice, quiet, easy chckin. Evening lady was very nice. Breakfast was good, area kept veryclean .there was a lady and she was o top of it ll, very welcing and nice. Moning checkou woman was rude, and over hyper, didnt take time to listen or ask whaat ourconxernwas . As well as the the other people he was checking out at same time..

10

Brigid

10 Apr 2024

·

Stayed 1 night

Nice hotel. Very friendly staff. Quiet. Typical breakfast options. Food was good.

8

Raymond

29 Dec 2022

·

Stayed 2 nights

The lobby was clean, breakfast was hot need more fruit, over all room was clean, only complaint was that the shower hot water was not to hot.

10

Wendy

25 Oct 2023

·

Stayed 2 nights

I was a little apprehensive about staying at this hotel after reading the reviews. I was so pleased to see how clean and comfortable the hotel and my room was. Only thing I found wrong was there were no instructions on using the coffee maker. Fresh coffee was just down the hall so evening that was ok. Will definitely book here again!

10

Sotero

7 Jul 2025

·

Stayed 4 nights

Our family stayed 4 days and every day was wonderful. The rooms are extremely clean! Great staff! Secure and clean pool area. The 24 hour coffee/latte station was an unexpected bonus! Will definitely return and highly recommend.

2

James

19 Apr 2024

·

Stayed 3 nights

This is a disturbing video and if you are considering a stay here, it is strongly advised to keep your belongings with you going to and from the hotel room. While my room was clean and most of the property was well kept, I had the unfortunate circumstance of having a camera bag and tripod stolen from the room while I was out for the day. Fortunately the bag was empty but the bag itself is worth $200.00 and the tripod was worth another $250.00 When I brought the attention to the manager on duty they informed me the items were not left behind. I advised that the only place I left the two items were in my vehicle and the room. There was nothing stolen from the vehicle. The manager when I called again and advised the only possible cause for the disappearance of the items was someone took them from the room was quite dismissive and not concerned with the issue. The room itself was clean, the breakfast served was good. There was ample parking and the premisis was clean and not noisy. The swimming pool was green from algae and there was debris in the bottom.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $111	3 $111
4 $110	5 $111	6 $111	7 $111	8 $111	9 $114	10 $114
11 $113	12 $111	13 $113	14 $113	15 $113	16 $116	17 $116
18 $113	19 $116	20 $120	21 $113	22 $116	23 $120	24 $113
25 $120	26 $120	27 $118	28 $118	29 $118	30 $120	31 $120

Best Western Plus Pleasanton Hotel

Prices for Best Western Plus Pleasanton Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Kitchenette

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible (With Sofabed)

Guest reviews of Best Western Plus Pleasanton Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Pleasanton Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $123	25 $111	26 $111
27 $111	28 $111	29 $111	30 $111