Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee of approximately MXN 280 for adults and MXN 140 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a registration desk, public washrooms, and meeting spaces. There is also elevator access and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The hotel is located in Downtown Querétaro, within a 10-minute drive of Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. It is approximately 4.3 miles from Corregidora Stadium and 5.5 miles from Querétaro Convention Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 9:00 AM to 9:00 PM, but please note that the pool is closed seasonally from August 21 to August 24.

Hilton Garden Inn Queretaro - Comfortable Stay

Average nightly price at Hilton Garden Inn Queretaro by month, last 12 months (USD)
Month	Average price
January	$78
February	$84
March	$86
April	$77
May	$76
June	$73
July	$73
August	$80
September	$84
October	$75
November	$77
December	$72

What guests think

At Hilton Garden Inn Queretaro, travelers frequently praise the convenient location and comfortable beds, while noting inconsistent upkeep, noise from a neighboring bar on some nights, and operational hiccups like maintenance problems, elevator issues, and occasional pool closures.

Rooms are often described as spacious and practical, but decor and carpets can look worn. Cleanliness feels inconsistent, with multiple mentions of stained carpets or dusty areas contrasted by reports of tidy spaces. Service feedback is mixed—many find staff friendly and check in/out efficient, yet others report billing issues, unhelpful responses, and reservation mishaps. Breakfast feedback ranges from varied and tasty to overpriced or poor; overall, expect a convenient, practical stay with trade offs in maintenance and service consistency.

Facilities

Cleanliness

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AI-generated summary based on recent guest reviews

Facilities

Pool or heater has been out of service at times, and guests report elevator and maintenance issues; an EV charger is available but may not always be usable.

Related guest reviews

4

Emerson Augusto

Jan 31, 2026

·

Stayed 5 nights

Hotel con muchas fallas de Mantenimiento... 1 solo elevador funcionando para 7 pisos y mas de 100 habitaciones, ; tuberias de agua rotas con fugas, me cambiaron de habitacion a una peor porque no tenia agua en mi cuarto inicial. La habitacion nueva asignada no tenia regrigerador o nevera pequeña. Toallas con desgaste, incluso unas con huecos. Uno de los dias ejecutaron como 15 cortes de electricidad a primera hora de la mañana, no podia usar elevador, tuve que subir y bajar 5 pisos veces por escaleras. fallas de internet, etc.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $111	23 $95	24 $86
25 $84	26 $99	27 $100	28 $111	29 $91	30 $79	31 $79

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $94	3 $88	4 $89	5 $88	6 $79	7 $81
8 $76	9 $84	10 $83	11 $84	12 $78	13 $74	14 $76
15 $80	16 $83	17 $83	18 $84	19 $78	20 $81	21 $81
22 $81	23 $84	24 $87	25 $87	26 $81	27 $88	28 $81
29 $81	30 $87

Prices for Hilton Garden Inn Queretaro

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About this property

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Room, 1 King Bed

Room, 2 Queen Beds

One King Bed

Two Queen Beds

Room, Accessible

King Bed Bedroom Suite

Guest reviews of Hilton Garden Inn Queretaro

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