TownePlace Suites by Marriott Saginaw

The couch looked pretty worn and dirty. Same for the pullout bed. I wish the listing had the sizes of the beds. I assumed it was a Queen, but it was much smaller. There is not enough room for two tall adults on the bed. The shower drained slowly, and there was no bathroom fan. The rooms are large and pretty soundproof. The work area had plenty of space for several monitors. Breakfast was great, workout room was fine.

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

Staff was friendly, room and kitchen were comfortable size for the 3 of us. Pet friendly, even had doggy doo pick up baggies!

Friendly staff, hot breakfast, comfy suite with kitchenette, pet friendly, convenient location, and indoor pool. Could not ask for anything more!

Great stay. Very friendly staff. New female supervisor was very helpful. Excellent breakfast. Clean pool and great location.

For the amount of money I paid it was horrible will never stay there again you can hear everyone and everything plus I had to put $300 deposit down for a trash hotel I slept barely and left 2 hours before check out never again but to mention the roof was leaking in the lobby.

Nice place, pool was freezing couldn’t even stand with feet on first stair, no wash cloths in bathroom and only 2 hand towels otherwise it’s a nice motel

When it comes to hotel stays we are usually have reservations about trying someplace new. The Townplace Suites were everything, and more when it comes to providing a traveler's needs. From the warm welcome from Vickie, the manager, to the young lady, Priscilla, who makes sure breakfast is fully stocked, our stay was the absolute best. The rooms were clean, and we'll appointed, the indoor pool was a nice respite from the winter weather, and the lobby area was a comfortable place for us to visit with our guests whom we were in Saginaw to see. I also would like to give a shout out to all the staff who were always smiling, but especially Marissa and Caleb, who gladly take care of our every request. Thank you, we highly recommend, and will stay here again. FIVE STARS!!

Staff was very nice. Our room was well appointed, clean. Breakfast was great. Nice area to eat. Pool too cold, hall carpet worn

The room was very comfortable and convenient. I loved the full kitchen. The staff was extremely friendly and helpful! One suggestion would be to warm the pool up.

The pull out couch was filthy.

This was the first time we have ever had any issues. The staff was overall nice, we went in expecting to pay a price as we booked online, then the hotel charged us as if we booked with them that day, and then, when checking in staff member didn\'t give info on dog charges, Just asked if our dog was a service dog by chance, after we had already checked in. I said no and she said, oh okay. When checking out and asking about the price differnce, we were told it is a "HOLDING FEE" which was wrong. The room wasnt clean, the bed was a full sized bed not queen or king as stated, Overall not happy. We have 2 charges that are different amounts for the room. We were advised to call Manager. We will not be back.

There were dirty wash clothes hanging in the shower and a pile of dirty towels shoved in the corner of the bathtub, and a dirty rubber glove. The coffee pot looked like it's never been cleaned, there was mildew in the bathtub and no body wash. There were leaves on the floor. And no USB plugs. I have photos but the site won't let me add them

Our bed had blood and bandaid wrappers on the sheets. The oven door was hanging off. The door stopper behind the entry door is broken and knocked into the wall. The pull out bed had a beer tab in it. Overall extremely unhappy with our stay

Room wasn’t very clean. Dirty shower curtain. Kitchen has warped cabinets and significant damage. Carpet was dirty. Dust in all the corners and food under the bed to name a few. Shampoo and soap were empty in the shower as well.

The couch that reverts into bed in our room and also in my son room was filthy. Everything else was great.

Everything was nice and clean and very affordable

Very nice hotel. I would have only wished to maybe check in a little earlier. Rooms were clean spacious

Nice place, pool was freezing couldn’t even stand with feet on first stair, no wash cloths in bathroom and only 2 hand towels otherwise it’s a nice motel

my wife has stayed there before while visiting family and always loved this location. Even she could see that it was not quite as clean nor comfortable. I was welcomed by Sheldon (?) when I checked in. Very hospitable, informative and great guy. He offered up a ton of great information. Breakfast was superb. Room was somewhat dated. Washcloth (only 1 provided) was stained (old stain) and general room cleaning (are of walls by the door where most people don't even look) was somewhat lacking. Also, even though a wall thermostat, very hard to keep the room comfortable...even set at 64, very warm.

The couch looked pretty worn and dirty. Same for the pullout bed. I wish the listing had the sizes of the beds. I assumed it was a Queen, but it was much smaller. There is not enough room for two tall adults on the bed. The shower drained slowly, and there was no bathroom fan. The rooms are large and pretty soundproof. The work area had plenty of space for several monitors. Breakfast was great, workout room was fine.

I loved the kitchen and the layout of the room.

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

This was the first time we have ever had any issues. The staff was overall nice, we went in expecting to pay a price as we booked online, then the hotel charged us as if we booked with them that day, and then, when checking in staff member didn\'t give info on dog charges, Just asked if our dog was a service dog by chance, after we had already checked in. I said no and she said, oh okay. When checking out and asking about the price differnce, we were told it is a "HOLDING FEE" which was wrong. The room wasnt clean, the bed was a full sized bed not queen or king as stated, Overall not happy. We have 2 charges that are different amounts for the room. We were advised to call Manager. We will not be back.

Friendly staff, hot breakfast, comfy suite with kitchenette, pet friendly, convenient location, and indoor pool. Could not ask for anything more!

Really liked the kitchenette/dining area

For the amount of money I paid it was horrible will never stay there again you can hear everyone and everything plus I had to put $300 deposit down for a trash hotel I slept barely and left 2 hours before check out never again but to mention the roof was leaking in the lobby.

Very nice hotel. I would have only wished to maybe check in a little earlier. Rooms were clean spacious

Room was pretty clean, bed very comfy! Carpet looking a little tattered. Best part was the front seat gal on duty. She was awesome!!! Extremely friendly, great about suggestions for dinner. Asking what brought us into the area… AND , it was all genuine.. she deserves recognition from management at that location, but I can’t remember her name! 😒

my wife has stayed there before while visiting family and always loved this location. Even she could see that it was not quite as clean nor comfortable. I was welcomed by Sheldon (?) when I checked in. Very hospitable, informative and great guy. He offered up a ton of great information. Breakfast was superb. Room was somewhat dated. Washcloth (only 1 provided) was stained (old stain) and general room cleaning (are of walls by the door where most people don't even look) was somewhat lacking. Also, even though a wall thermostat, very hard to keep the room comfortable...even set at 64, very warm.

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

The New front desk manager went above and beyond to show me the room and explain a scent that she thought might have been a problem. Very professional and about her business.

Staff was wonderful, very friendly,

Great stay. Very friendly staff. New female supervisor was very helpful. Excellent breakfast. Clean pool and great location.

From checking in to seeing to the room easy. friendly and clean. Gave great ideas what to do in the area and was able to fix a problem with the tv. will definitely be back.

It was extremely nice!! The girl at the front desk on midnights (8/10-8/11) is so awesome!! She was very kind, organized, and efficient!

Booked room a month in advance, even called to check room was still available thirty minutes before arriving and was told yes it was. After an hour and ten minutes of waiting for our room we were told it was booked over. Hotel was going to offer us a one bedroom that was dirty, or one room that did not have a working lock on the door. Hotel did not offer any compensation for this trouble or the lost time.

Room was pretty clean, bed very comfy! Carpet looking a little tattered. Best part was the front seat gal on duty. She was awesome!!! Extremely friendly, great about suggestions for dinner. Asking what brought us into the area… AND , it was all genuine.. she deserves recognition from management at that location, but I can’t remember her name! 😒

Upon check in, staff was rude about the reason my children and I were staying, she also asked for a card to put on file for damages, but then preauthorized $100 on the card. Upon getting into the room, the cups in the cupboard were full of food and debri, when I took them to the front desk for new ones, she insisted she couldn’t give them to me at the desk and had to bring them to my room later, not only was that uncomfortable as we weren’t even settled, but she was looking all around the room when she came up. Once we used the ice cold pool, we went to take showers, only to discover the shampoo, and body wash was locked in the holder on the wall in the shower and unusable. Upon getting out of the shower, my daughter stepped on something sharp. Looking down at the floor, I notice a tack strip exposed on the floor between carpet and bathroom floor. I brought these issues up to manager as this is unacceptable and she said sorry. That’s it. I paid $150 for a room with all these issues, and unprofessional behavior of staff. Completely unacceptable. I will not book with Marriott Bonvoy again. I am beyond upset and disappointed to spend this kind of money on a room for my family from out of town to be let down.

The room was very comfortable and convenient. I loved the full kitchen. The staff was extremely friendly and helpful! One suggestion would be to warm the pool up.

Centrally located. Staff is very friendly and accommodating.

Friendly staff, hot breakfast, comfy suite with kitchenette, pet friendly, convenient location, and indoor pool. Could not ask for anything more!

Property was very quiet & clean! It surpassed our expectations by far!

Staff was super friendly, close to downtown and places to eat

Great stay. Very friendly staff. New female supervisor was very helpful. Excellent breakfast. Clean pool and great location.

Well located and clean. The room had all we needed

The couch looked pretty worn and dirty. Same for the pullout bed. I wish the listing had the sizes of the beds. I assumed it was a Queen, but it was much smaller. There is not enough room for two tall adults on the bed. The shower drained slowly, and there was no bathroom fan. The rooms are large and pretty soundproof. The work area had plenty of space for several monitors. Breakfast was great, workout room was fine.

took my kids for get away staff was amazing rooms are ammazing we baked brownies in the room borrowed a hand mixer from front desk. pool area was great.best free breakfast i have had at any hotel so many hot options

Friendly staff, hot breakfast, comfy suite with kitchenette, pet friendly, convenient location, and indoor pool. Could not ask for anything more!

Great stay. Very friendly staff. New female supervisor was very helpful. Excellent breakfast. Clean pool and great location.

When it comes to hotel stays we are usually have reservations about trying someplace new. The Townplace Suites were everything, and more when it comes to providing a traveler's needs. From the warm welcome from Vickie, the manager, to the young lady, Priscilla, who makes sure breakfast is fully stocked, our stay was the absolute best. The rooms were clean, and we'll appointed, the indoor pool was a nice respite from the winter weather, and the lobby area was a comfortable place for us to visit with our guests whom we were in Saginaw to see. I also would like to give a shout out to all the staff who were always smiling, but especially Marissa and Caleb, who gladly take care of our every request. Thank you, we highly recommend, and will stay here again. FIVE STARS!!

Staff was very nice. Our room was well appointed, clean. Breakfast was great. Nice area to eat. Pool too cold, hall carpet worn

my wife has stayed there before while visiting family and always loved this location. Even she could see that it was not quite as clean nor comfortable. I was welcomed by Sheldon (?) when I checked in. Very hospitable, informative and great guy. He offered up a ton of great information. Breakfast was superb. Room was somewhat dated. Washcloth (only 1 provided) was stained (old stain) and general room cleaning (are of walls by the door where most people don't even look) was somewhat lacking. Also, even though a wall thermostat, very hard to keep the room comfortable...even set at 64, very warm.