Hotel Rincón Real Suites

The service was ok, but there multiple times I had no hot water and had to call front desk. But the location was great as is by downtown. Other than that I wouldn't stay here again.

Found a cockroach in my room along with many flies around the sink and room. Towels were very old and coming apart. I wouldn’t recommend this place.

Bad experience at the hotel, what the description says is a lie, there was no water to bathe, there were no towels for 3 people, the only good thing was the staff was friendly, I do not recommend it in summer

No hot water and the internet is a joke. The floors look like they was never swept and the towels are as thin as the sheets. Horrible

The room was outdated with old carpeting that had a foul odor. I did appreciate the full-size refrigerator. The door key often required reactivation as it often did not work. The breakfast was very limited and did not include eggs, which was disappointing. No orange juice. Not very kid friendly. The pool was essentially out of commission as it was very dirty with green algae and we were not able to use it at all. It is very dark at night, but I feel very safe coming in and out of the hotel. Multiple times times there were large, semi trucks parked right in front of our entryway, which was difficult to get in. On my first day I had a very difficult time getting the luggage through as there was a huge truck parked right in the walkway. Overall, my rating is very poor to the above concerns that were addressed, but some obviously were not resolved. I think the worst comment was regarding the breakfast very disappointing and the pool that was not available which are two major reasons why I chose this hotel, especially since it was in the downtown area and very convenient to transportation and multiple convenience stores, including Oxxo and Soriano