Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary English breakfast is served daily from 7 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available. The service can be arranged during limited hours.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities.

Where is the property located in relation to key landmarks?

The hotel is located in Kutchan, just a 1-minute drive from Niseko Mountain Resort Grand Hirafu and 10 minutes from Niseko Village.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age.

Chalet Ivy Hirafu - Comfort in Kutchan

Average nightly price at Chalet Ivy Hirafu by month, last 12 months (USD)
Month	Average price
January	$566
February	$644
March	$314
December	$325

What guests think

Travellers describe Chalet Ivy Hirafu as a convenient base near the slopes and restaurants, with friendly, professional staff, a relaxing onsen, and comfortable rooms, creating an easy, well-supported stay for winter visits.

Housekeeping and overall cleanliness receive consistent praise. Breakfast is frequently highlighted for its variety and taste, though a few guests mentioned inconsistencies and one felt dinner was not worth the price. Ski shuttles and the on-site ski concierge are widely appreciated for making mountain access simple, though a few reviews reported occasional waits. Overall, expect a ski-friendly, well-situated base in Hirafu.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Frequent praise for the on-site onsen, ski concierge and rental services, gear lockers, and convenient shuttles to the lifts and Welcome Center; several reviews also note a useful gym. A few guests reported shuttle delays or minor amenity limitations.

Related guest reviews

10

Brett

Feb 15, 2025

·

Stayed 2 nights

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.

10

Travis

Mar 6, 2025

·

Stayed 5 nights

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.

10

Rachael

Mar 1, 2025

·

Stayed 6 nights

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

John

Feb 17, 2025

·

Stayed 7 nights

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

Robert Kai Fu

Mar 1, 2025

·

Stayed 4 nights

Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.

10

EMI

Feb 17, 2022

·

Stayed 1 night

フロント、送迎とてもよかったです。スキーコンシェルジュは日本語伝わりにくい方もいましたが、皆さん親切でした。お部屋も大浴場もとても清潔でした。チェックアウト後もスキーロッカー使用させてもらえて助かりました。また利用したいです。

10

Paruensul

Jan 25, 2025

·

Stayed 5 nights

Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around.

10

han chun

Dec 18, 2022

·

Stayed 6 nights

在出發之前飯店便主動聯繫詢問到達時間，並表示可以提供比羅夫歡迎中心接送至飯店的服務，在天候比較差的環境提供這項服務真的很有幫助，尤其是要帶著行李及雪具如果要自行走至飯店真的有點困擾，住宿期間也都很順利，飯店內有提供雪具存放的地方，早上有早餐可以使用，也有提供至雪場的接駁車輛，晚上休息也有溫泉可以放鬆休息，如果需要伸展或自我訓練也有健身房可供使用，最後一天要退房離開，也可以提前預約至比羅夫歡迎中心的接送，可以說是完美的結束了一次的旅程。

10

han chun

Jan 12, 2024

·

Stayed 6 nights

整體的體驗是很好的，從出發前飯店便會聯繫詢問是否需要到歡迎中心進行接送到飯店的服務，地圖上雖然看起來距離很近，但需要在下雪的天候中拖著行李走動還是很辛苦的。這次入住的客房在低樓層晚上還蠻安靜的，房間內也有相當足夠的空間可以放置個人平時所需的用品，以及有相當多的衣架可供使用，盥洗用具也有提供。飯店的早餐就是自助式的吃到飽的形式，日式及歐式餐點都有可依個人喜好做選擇。每天上雪場飯店都有接駁巴士可以乘坐，回程也有。可以說在往來雪場給予很大的便利性，萬一裝備有啥問題或是身體有不適也可以快速地往返。在滑完一天之後，晚上的時間有溫泉可以舒緩身體的疲憊感，也有健身房可以伸展或訓練自己的身體。這次的雪季運氣不錯有滑到幾天的粉雪，整體的旅遊體驗是良好的。在入住的當下就有預約了退房時的接送往歡迎中心的車次，讓最後一天要離開時也可以很輕鬆的坐上往機場的巴士，並順利地結束了今年的旅程。

10

Jean-Marie

Mar 17, 2024

·

Stayed 5 nights

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are consistently described as very clean and well maintained, with many noting a new or freshly kept feel. Housekeeping keeps spaces spotless.

Related guest reviews

10

MIN FERN

Oct 3, 2024

·

Stayed 2 nights

The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.

10

MASAKO

Feb 6, 2024

·

Stayed 2 nights

スキーを目的に2泊しました。ゲレンデに近く歩けますがホテルより送迎もしてくれます。客室は広く新しいため清潔感があります。朝食も和洋食ビュッフェで美味しいです。スタッフの方々の気配りがとても良いです。夕飯は付けませんでしたが比羅夫坂でアラカルトでいただきました。他店舗と比べるとそこまで高価ではなく夕飯をいただくとこできました。

10

Susan

Feb 16, 2023

·

Stayed 7 nights

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

Rachael

Mar 1, 2025

·

Stayed 6 nights

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

EMI

Feb 17, 2022

·

Stayed 1 night

フロント、送迎とてもよかったです。スキーコンシェルジュは日本語伝わりにくい方もいましたが、皆さん親切でした。お部屋も大浴場もとても清潔でした。チェックアウト後もスキーロッカー使用させてもらえて助かりました。また利用したいです。

10

Seongyeon

Mar 3, 2025

·

Stayed 4 nights

2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.

10

ZHUIZHUI

Mar 18, 2023

·

Stayed 7 nights

Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!

10

??

Aug 12, 2023

·

Stayed 1 night

新しくてきれい、食事もお風呂もよかったです。

10

Glen

Feb 17, 2025

·

Stayed 5 nights

Friendly staff and a very clean and lovely hotel!

10

Jackson

Feb 1, 2024

·

Stayed 4 nights

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and comfortable, with well-appointed layouts and supportive beds. Many guests found them larger than expected and in good condition.

Related guest reviews

10

Sarah

Jan 14, 2024

·

Stayed 3 nights

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.

10

Susan

Feb 16, 2023

·

Stayed 7 nights

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

Travis

Mar 6, 2025

·

Stayed 5 nights

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.

10

Rachael

Mar 1, 2025

·

Stayed 6 nights

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

Tobias

Mar 14, 2025

·

Stayed 1 night

Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be!

10

Yuntao

Feb 20, 2025

·

Stayed 3 nights

very convenient location, spacious and modern room, friendly service, onsite onsen.

10

John

Feb 17, 2025

·

Stayed 7 nights

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

han chun

Jan 12, 2024

·

Stayed 6 nights

整體的體驗是很好的，從出發前飯店便會聯繫詢問是否需要到歡迎中心進行接送到飯店的服務，地圖上雖然看起來距離很近，但需要在下雪的天候中拖著行李走動還是很辛苦的。這次入住的客房在低樓層晚上還蠻安靜的，房間內也有相當足夠的空間可以放置個人平時所需的用品，以及有相當多的衣架可供使用，盥洗用具也有提供。飯店的早餐就是自助式的吃到飽的形式，日式及歐式餐點都有可依個人喜好做選擇。每天上雪場飯店都有接駁巴士可以乘坐，回程也有。可以說在往來雪場給予很大的便利性，萬一裝備有啥問題或是身體有不適也可以快速地往返。在滑完一天之後，晚上的時間有溫泉可以舒緩身體的疲憊感，也有健身房可以伸展或訓練自己的身體。這次的雪季運氣不錯有滑到幾天的粉雪，整體的旅遊體驗是良好的。在入住的當下就有預約了退房時的接送往歡迎中心的車次，讓最後一天要離開時也可以很輕鬆的坐上往機場的巴士，並順利地結束了今年的旅程。

10

ZHUIZHUI

Mar 18, 2023

·

Stayed 7 nights

Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!

10

Jean-Marie

Mar 17, 2024

·

Stayed 5 nights

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and proactive across the hotel. A few reviews mention uneven support during shuttle pick-ups or occasional breakfast service confusion.

Related guest reviews

10

Nakamoto

May 2, 2025

·

Stayed 2 nights

スタッフの人のサービスがよかったです❗

10

Amy

May 23, 2025

·

Stayed 4 nights

Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful.

10

Susan

Feb 16, 2023

·

Stayed 7 nights

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!

10

JIRO

Mar 9, 2025

·

Stayed 2 nights

I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.

10

David

May 2, 2025

·

Stayed 4 nights

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.

8

Vu Yung

Dec 27, 2023

·

Stayed 6 nights

This is our second year staying at Chalet Ivy. Service has been great. We left one bag of luggage behind and your team is attentive and got it resolved. One thing to improve though. Last year, pickup after skiing was just 1 phone call away. This year, we had to wait for the ski shuttle. At one time, we had to wait for 1 hour, even when there was no traffic. Calling the front desk was not helpful as they are just like a broken record, asking us to wait for 15-20 minutes at least.

10

Diana

Feb 24, 2024

·

Stayed 6 nights

Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.

10

Nate

Feb 27, 2025

·

Stayed 3 nights

Amazing stay! Staff was incredible

10

トモコ

May 5, 2025

·

Stayed 1 night

スタッフの方たちは､皆親切です。こちらのリクエストにもーこたえてくれるように…動いてくれます。感謝です！

10

Jackson

Feb 1, 2024

·

Stayed 4 nights

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.

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AI-generated summary based on recent guest reviews

Location

Repeatedly highlighted as a short walk to the Ace gondola and close to Hirafu’s shops, restaurants, and the Welcome Center. Ideal for skiers and exploring town on foot.

Related guest reviews

10

Brett

Feb 15, 2025

·

Stayed 2 nights

Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside.

10

Sin Tung

Feb 5, 2024

·

Stayed 3 nights

Great location to reach

10

Amy

May 23, 2025

·

Stayed 4 nights

Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful.

10

Alex

Mar 2, 2025

·

Stayed 3 nights

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.

10

Rachael

Mar 1, 2025

·

Stayed 6 nights

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

David

May 2, 2025

·

Stayed 4 nights

walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.

10

John

Feb 17, 2025

·

Stayed 7 nights

Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend

10

Chen En

Dec 30, 2024

·

Stayed 2 nights

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.

10

Greg

Jan 28, 2024

·

Stayed 14 nights

Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.

10

Guanson

Jan 7, 2024

·

Stayed 3 nights

The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, with multiple mentions of excellent buffets; several guests also enjoyed on-site dinners. Some noted occasional breakfast inconsistencies or cold items, and one found dinner poor value.

Related guest reviews

10

MIN FERN

Oct 3, 2024

·

Stayed 2 nights

The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.

8

Li

Jan 13, 2025

·

Stayed 3 nights

I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid.

10

Sarah

Jan 14, 2024

·

Stayed 3 nights

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.

10

Alex

Mar 2, 2025

·

Stayed 3 nights

My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.

10

Rachael

Mar 1, 2025

·

Stayed 6 nights

Perfectly located for accessing the slopes, 2min walk to the Ace gondola or regular shuttle bus to pop you up there. Really friendly staff, and super helpful in the ski concierge. So easy, arrived and our ski passes waiting for us, the ski rental équipement space just by reception. It made the ski trip so incredibly easy. The room was great, corner 1 bedroom room, super clean, really comfy beds, spacious and with a great view of mount Yotei. It’s within easy walking distance of all the shops and restaurants and cool food truck area. Really nice buffet breakfast too and nice peaceful onsens, which were never busy. If we came again for skiing we’d definitely stay here. Thanks for a great stay

10

Robert Kai Fu

Mar 1, 2025

·

Stayed 4 nights

Definitely recommended if you going for winter sports during winter season. They provide their own winter sports equipments rental and they also have free shuttle to and from few of the ski area nearby. We really enjoy our breakfast everyday when we are there.

10

Chen En

Dec 30, 2024

·

Stayed 2 nights

Absolutely amazing stay! This is our first time visiting Niseko for snowboarding and coming from Canada where visiting Banff and Lake Louise multiple times is our yearly tradition, we are completely blown away by this visit. The hotel has all the amenities required for the most wonderful stay. Breakfast has everything you can imagine, very tasty (I especially like the miso soup and healthy options available). Hirafu snowboard base is less than 5min walk up the hill and then after you can enjoy nice onsen before bedtime. Would definitely come stay again in the future.

10

Greg

Jan 28, 2024

·

Stayed 14 nights

Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.

10

Jean-Marie

Mar 17, 2024

·

Stayed 5 nights

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel

8

Yat Pang

Dec 1, 2024

·

Stayed 2 nights

Everything was perfect especially the crews. They were always ready to offer their help. The breakfast was a set instead of a buffet but the variety was wide enough and it covered almost everything. No complaints. The only thing they can improve was the differences between the breakfast on the 1st and 2nd day. The breakfast was a bit cold on the 2nd day. Also, we were brought to another room for breakfast because the main room was full and the room was a bit stuffy. The staff seemed not too familiar with the set as well. I needed to tell him what was missing.

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AI-generated summary based on recent guest reviews

Chalet Ivy Hirafu

Prices for Chalet Ivy Hirafu

Monthly average prices

About this property

Location

Room options

Double Superior with Views

Twin Superior

Suite One Bedroom with Views

Room Superior with Views

Room Penthouse with Views

Suite Deluxe King Bed

Twin Penthouse with Views

Room Deluxe

Suite Grand Deluxe

Suite Deluxe Mountain View

Twin Superior with Views

Twin Deluxe with Views

Room Superior Mountain View

Double Superior Mountain View

Suite Deluxe Two Beds

Suite Mountain View

Quadruple Penthouse

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