Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of VND 1,850,000 per vehicle (one-way, maximum occupancy 3).

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located steps from Keangnam Landmark Tower 72 and a 3-minute drive from Vietnam National Convention Center. It is 1.7 miles from Indochina Plaza Ha Noi and 3 miles from Vietnam Museum of Ethnology.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 6 AM to 9:30 PM.

What are the policies for guests staying with children?

Children aged 11 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 1,464,220 per night. Advance request or confirmation is required for rollaway beds.

InterContinental Hanoi Landmark72 Hotel

Average nightly price at InterContinental Hanoi Landmark72 by IHG by month, last 12 months (USD)
Month	Average price
January	US$176
February	US$132
March	US$173
April	US$190
May	US$145
June	US$144
July	US$151
August	US$143
September	US$162
October	US$219
November	US$195
December	US$148

What guests think

At InterContinental Hanoi Landmark72 by IHG, guests consistently praise exceptionally friendly, professional service, spacious high-floor rooms with sweeping city views and quiet sleep, and excellent breakfast and dining, though a few point out some dated touches.

The location is away from the Old Quarter and major sights, so taxis or Grab are common, and the surrounding district features many Korean dining options. Facilities like the club lounge, gyms and pools earn strong feedback, but some note elevator transfers, occasional room humidity, and a few dated or under-maintained elements. Overall, expect polished, view-forward luxury in a business district setting, with policies that can feel strict.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Club lounge, pools and gyms are highlights, with several guests praising the well-equipped fitness options and spacious facilities. Some mention the two-step elevator setup and a few issues with the pool, spa, or gym maintenance.

Related guest reviews

6

Ming han

10 Apr 2025

·

Stayed 1 night

房間很大，乾淨，但裝潢一般，位於地標大樓但大樓沒有什麼商店、附近也不熱鬧，而且七樓的spa的櫃檯小姐態度傲慢無禮，建議不要去這邊做spa

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10

Il Kyung

21 Apr 2025

·

Stayed 3 nights

Club lounge is nice and comfortable

10

Jadem

3 Jun 2025

·

Stayed 1 night

The views from both the rooms and restaurants are breathtaking, adding significantly to the hotel's charm. The rooms are generously sized and well-equipped, while the breakfast is not only delicious but also carefully curated. The staff are exceptionally professional, attentive, and accommodating — I genuinely didn’t want to leave. The restaurants and bar offer great dining choices, and the two gyms and pools provide plenty of space to stay active during your stay. The only downside is the location, which feels more like a financial district and isn’t close to major tourist attractions. However, that wasn’t an issue for us, as we stayed just one night after our Halong Bay trip.

10

gregory

4 Aug 2024

·

Stayed 2 nights

L hotel est top, l espace lounge excellent (nourriture, la vue ❤️, le personnel ❤️❤️), le spa top et la piscine très grande et très agréable Super content du choix de cet hotel Il est situé à 30 minutes en taxi du vieux centre historique donc ts facile et pas cher de s y rendre

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10

Curtis

1 Apr 2025

·

Stayed 4 nights

Really nice breakfast, great gym. The elevators are annoying with a very long first elevator to get to the lobby/checkin followed by another elevator which takes you to your room. The upside is that the room is exceptionally quiet.

10

Kenneth

2 Nov 2024

·

Stayed 3 nights

The facility is amazing It is 72 floors ! View is breathtaking The staffs were very attentive It’s a bit away from the old quarters but I don’t think you can actually walk anywhere in Hanoi Definitely one of my best hotel stays ever

10

Eric

20 Oct 2024

·

Stayed 4 nights

If you are accustomed to western lifestyle and comfort, this is probably the best hotel in Hanoi to stay at. Friendly staff who are ready to make your stay as enjoyable as possible. Would suggest to add on the breakfast option as the variety of local, Korean and western food made it highly enjoyable and a reason to wake up early each morning. Also, the hotel has its own private 24 hr fitness center, as well as access to the Landmark center gym which has equipment and machines similar to a 24 Hour Fitness. This is a very important criteria to my hotel selection as most Asia hotels are limited in the number of heavy dumbbells and weights. The Landmark center gym has a bench press rack, smith machine and plenty of weight machines that focus on pretty much all body areas. Overall, I would highly recommend this hotel to anyone staying in Hanoi!

6

Ryoko

2 May 2023

·

Stayed 1 night

部屋はきれいで申し分ないが、パジャマはなかったので持参が必要です。スイミングプールは完全に屋外で、着替える場所から直接行けないため、一度靴を履いてプールまで少し歩く必要があります。プールは飲食店のお客さんから結構見られます。また、水着の脱水機もないため、自力で絞る必要があります。ジムの設備は古く、メンテナンスがされていませんでした。ここは改善するべきだと思います。また、立地はよくないため、taxiかgrabが必須です。観光地までのアクセスはよくないため、ホテル滞在を目的とする方にはおすすめです。

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10

MACHIYAMA

14 Oct 2025

·

Stayed 3 nights

夫がサプライズバースデーケーキを依頼してくれていたのですが、スタッフの方々の細やかで暖かなサービスのおかげで心に残る誕生日を迎える事ができました。また、お部屋も食事も素晴らしく、ホスピタリティが最上級で、心に残る滞在となりました。その他、プール、ジム、サウナの施設も充実していて大満足でした。スタッフの皆様に深く感謝いたします。

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4

Mori

16 Jul 2024

·

Stayed 3 nights

Poor pool facilitiy. Not perfect room carpet. Korean affection was strong.

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Cleanliness

Rooms and common areas are consistently clean, with multiple reviews calling them immaculate. A few note humidity causing dampness and some worn carpets.

Related guest reviews

10

修平

17 Nov 2025

·

Stayed 1 night

清潔感のある客室で共有スペースも余裕のある作りでしたルームサービスも遅い時間まで対応してくれて助かりました

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10

Yuen Ling Ivy

9 Mar 2023

·

Stayed 2 nights

The room is big and clean, very comfortable. The breakfast is also very good. It is valuable

10

Moon Sik

11 Jan 2026

·

Stayed 4 nights

객실이 깨끗하고 객실외부 소음이 조용한편이다

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10

Daniel

3 Jan 2026

·

Stayed 3 nights

Fantastic service from beginning to end!!! The food was fantastic, the rooms were clean and comfortable and the location was quiet. We were there on Christmas and th decor was gorgeous!

10

Il Kyung

23 Aug 2024

·

Stayed 2 nights

Staffs are very nice and kind. Carpet is kind of old. It needs to clean or replace. Other than that we are very happy and satisfied

10

??

22 Nov 2022

·

Stayed 4 nights

高層階ということもあり眺望良く、夜間は特に綺麗。部屋も清潔感あり、人に勧められる。

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10

JUNHO

5 Apr 2025

·

Stayed 1 night

항상 청결하고 직원들은 친절하며 전문적입니다

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10

ILANG

29 Nov 2025

·

Stayed 5 nights

객실 깨끗. 다만 다소 습함

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10

Kevin

11 Dec 2025

·

Stayed 6 nights

Immaculate as always

10

Miu Shan

19 Jun 2024

·

Stayed 1 night

酒店整體環境舒服，清潔，令人感覺舒適

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Rooms

Spacious high-floor rooms offer panoramic city views and a quiet atmosphere, with many finding them comfortable. Some guests report dated furnishings or fixtures and periodic humidity or dampness.

Related guest reviews

10

Rajeev

6 Feb 2025

·

Stayed 5 nights

Fantastic panoramic view from the hotel, modern, great ambience, nice service...

8

TZU

22 Oct 2025

·

Stayed 2 nights

整體而言很好，但房間滿潮濕的尤其是洗完澡後，連床、棉被都有種潮濕的感覺。建議房內要設置一個除濕機會比較好！

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6

ari

22 Sept 2023

·

Stayed 3 nights

Not a 5 star property. Rooms have dated furniture. Restaurant and room service food was not edible. You have to take 2 elevators to get your room. Staff was friendly and professional.

6

Bo Lam

17 Feb 2026

·

Stayed 1 night

객실은 넓으나 노후됨. 샤워기 호스와 샤워기 손잡이 사이 연결부위 물이 새고 샤워기 자체가 너무 낡음. 위생관리는 잘 되는 거 같으나 하드웨어 구식. 엘리베이터 너무 느려서 불편할거 같음. 잠만 자려고 예약한 터라 큰 기대는 안했으나 호캉스로 했다면 만족도 떨어질 뻔함

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10

carmelo

16 Oct 2022

·

Stayed 6 nights

Stanza favolosa, molto ampia e bella. Dintorni nulla da vedere o da fare. Difficile anche attraversare la strada.

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10

Utsumi

3 May 2025

·

Stayed 4 nights

ジュニアスイートはスイート並みに広く使い勝手がよかった。宿泊代はリーズナブルだった。朝食が充実していて、さらに夕方６～８時にラウンジでカクテルタイムがあり飲物と食べものは充分に満足できるレベルだった。客室は６３階から７０階でハノイの街と夜景を楽しめた。

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10

HANSOO

26 Feb 2025

·

Stayed 3 nights

뷰도 좋고 객실도 넓었으면 깨끗하고 친절합니다.

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10

Jadem

3 Jun 2025

·

Stayed 1 night

The views from both the rooms and restaurants are breathtaking, adding significantly to the hotel's charm. The rooms are generously sized and well-equipped, while the breakfast is not only delicious but also carefully curated. The staff are exceptionally professional, attentive, and accommodating — I genuinely didn’t want to leave. The restaurants and bar offer great dining choices, and the two gyms and pools provide plenty of space to stay active during your stay. The only downside is the location, which feels more like a financial district and isn’t close to major tourist attractions. However, that wasn’t an issue for us, as we stayed just one night after our Halong Bay trip.

10

Gina

23 Aug 2025

·

Stayed 3 nights

Incredible views!!

10

Tuakah

3 Sept 2025

·

Stayed 2 nights

Very nice hotel with exceptional staff. Book here if you want a nice view of the city. Only problem with this hotel was the humidity in the rooms. Rooms feel muggy and could use a humidifier to clean the air. Outside of the air quality, my room and view was amazing and clean. I would stay here again if air quality/moister is fixed.

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Service

Service is widely described as warm, professional, and highly attentive, with multiple examples of staff going above and beyond. A few reviewers were dissatisfied with strict nonrefundable or cancellation policies.

Related guest reviews

10

Lucie

31 Oct 2025

·

Stayed 4 nights

I enjoyed staying at Intercontinental Hanoi Landmark72. The staffs are very nice and helpful, the room is clean and always feeling fresh with fill-full amenities everyday during my stay. Excellent breakfast service with high quality of food. Set Menu for dinner with a group of 9 pax is excellence. Highly recommend for everyone who loves to enjoy their life style in high floor. Thank you for your excellent service! Lucie LN

10

Jadem

3 Jun 2025

·

Stayed 1 night

The views from both the rooms and restaurants are breathtaking, adding significantly to the hotel's charm. The rooms are generously sized and well-equipped, while the breakfast is not only delicious but also carefully curated. The staff are exceptionally professional, attentive, and accommodating — I genuinely didn’t want to leave. The restaurants and bar offer great dining choices, and the two gyms and pools provide plenty of space to stay active during your stay. The only downside is the location, which feels more like a financial district and isn’t close to major tourist attractions. However, that wasn’t an issue for us, as we stayed just one night after our Halong Bay trip.

8

YEA-LAN

25 Jun 2024

·

Stayed 4 nights

good hotel but it is not so accommodating on my request of canceling due to client's change in schedule. I booked the hotel and next day need to change but they do not let us change. In the end our company has to let another person stay at the hotel. And the client need to book for another period for the month but i will not book here as it is not very flexible in letting us make changes.

10

Ross

10 Jul 2025

·

Stayed 1 night

Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service.

10

Daniel

3 Jan 2026

·

Stayed 3 nights

Fantastic service from beginning to end!!! The food was fantastic, the rooms were clean and comfortable and the location was quiet. We were there on Christmas and th decor was gorgeous!

2

IVAN

3 Jun 2024

·

Stayed 1 night

I have been booking this hotel for my clients and colleagues. Today I made a mistake in booking as clients want to change flight day. I did book with a mistake of non refundable. But I thought as a loyal customer they can refund without cancelation fee. However, they refused. I booked on Friday and asked on Friday night. They still refuse. I think this is very unethical and with no mercy.

10

Kenneth

26 Feb 2024

·

Stayed 2 nights

We got what we expected: 5 star facilities, amenities and service! The staff, all of them, were the best. One door person actually stood in the rain for 10-15 mins. trying to get us a taxi. We loved our stay. The breakfast buffet was the best we had anywhere in Vietnam!

10

Il Kyung

7 Apr 2025

·

Stayed 2 nights

Staffs are very nice and helpful. Quynh is very good staff.

10

KERRY ANN

25 Jun 2025

·

Stayed 1 night

I had an incredible stay at the InterContinental Hanoi. The hotel is stunning, the food is top-notch, and the service is on another level. What really stood out was how the staff went above and beyond when my luggage did not arrive the night before our departure. They met me at the airport, handled everything with calm professionalism, and made sure i was taken care of until the issue was resolved. Truly world-class service. Every part of my stay — from the beautiful room to the amazing dining and attentive staff — was exceptional. I can’t recommend it enough!

10

Azizur

3 Jan 2024

·

Stayed 6 nights

We had the pleasure of staying at the Intercontinental Hanoi landmark hotel recently, and I must say, the experience was simply outstanding. The duty manager Le Van Tam went above and beyond to ensure our stay was exceptional. Not only did they greet us warmly upon arrival, but extended his hospitality on the daily at the club lounge. They also took the initiative to upgrade our room to a stunning junior suite when the AC malfunctioned in the other room. Their attention to detail and genuine care for guests truly set this hotel apart. From personally ensuring all our needs were met to rechecking if anything else was required, the manager's commitment to hospitality was remarkable. It's rare to encounter such a dedicated individual who elevates the entire guest experience. The upgraded room was beautifully appointed, exceeding all expectations, and made our stay even more memorable. This level of personalized service and generosity speaks volumes about the hotel's commitment to excellence. I cannot commend the manager and the staff enough for their exceptional service and genuine hospitality. This hotel will undoubtedly be my top choice for future stays, thanks to the remarkable care and attention we received.

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Location

Set in a business and Korean dining district away from the Old Quarter, reaching major sights typically takes a 20–30 minute taxi or Grab ride. Several note limited shopping nearby and a lack of public transport.

Related guest reviews

10

IPPEI

19 Jun 2022

·

Stayed 2 nights

部屋も広く清潔で満足です。ただハノイ中心から少し離れています。

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6

Ming han

10 Apr 2025

·

Stayed 1 night

房間很大，乾淨，但裝潢一般，位於地標大樓但大樓沒有什麼商店、附近也不熱鬧，而且七樓的spa的櫃檯小姐態度傲慢無禮，建議不要去這邊做spa

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10

sruth

29 May 2024

·

Stayed 2 nights

No shopping Malls nearby

10

MASAKI

16 Aug 2025

·

Stayed 3 nights

市の中心部から少し離れているので、移動に時間はかかりましたが、施設

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10

Jadem

3 Jun 2025

·

Stayed 1 night

The views from both the rooms and restaurants are breathtaking, adding significantly to the hotel's charm. The rooms are generously sized and well-equipped, while the breakfast is not only delicious but also carefully curated. The staff are exceptionally professional, attentive, and accommodating — I genuinely didn’t want to leave. The restaurants and bar offer great dining choices, and the two gyms and pools provide plenty of space to stay active during your stay. The only downside is the location, which feels more like a financial district and isn’t close to major tourist attractions. However, that wasn’t an issue for us, as we stayed just one night after our Halong Bay trip.

10

Clemen

18 Mar 2024

·

Stayed 3 nights

We especially like the hotel breakfast got many food varity with quality! The area is full of nice Korean restaurants which make you feel like in Seoul! Location wise is roughly 30 mins to all major tourist attractions in City

10

izumi

25 Oct 2024

·

Stayed 2 nights

a bit far from everything. But Grab was very convenient to use in Hanoi, so, it can be compromised. hotel itself is excellent. our package included daily bf & dinner. dinner buffet on the first night was incredible. set menu dinner on the second night had only 1 choice. i just imagined if someone had allergy of main course…. i loved their selection of tea, Epicurean, local tea brand. Staff were very friendly and efficient. View from the room was superb!!

10

Kenneth

2 Nov 2024

·

Stayed 3 nights

The facility is amazing It is 72 floors ! View is breathtaking The staffs were very attentive It’s a bit away from the old quarters but I don’t think you can actually walk anywhere in Hanoi Definitely one of my best hotel stays ever

10

Daisuke

16 Aug 2024

·

Stayed 3 nights

スタイリッシュでオシャレなホテル。部屋もひろくスタッフは親切です。朝食ブッフェは和洋中ベトナムと種類も豊富で美味。旧市街から少し離れているので、朝夕の渋滞時間には移動が少し大変でした。

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10

Utsumi

23 Sept 2024

·

Stayed 5 nights

公共交通がない。周囲に飲食店やコンビニが少ない。ホテルの施設やスタッフの対応はとてもいい。

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Dining

Breakfast buffet and on-site dining earn frequent praise for quality and variety, with the club lounge and afternoon tea noted as highlights. A few mention limited set-menu choices or isolated food quality issues.

Related guest reviews

6

ari

22 Sept 2023

·

Stayed 3 nights

Not a 5 star property. Rooms have dated furniture. Restaurant and room service food was not edible. You have to take 2 elevators to get your room. Staff was friendly and professional.

10

Lucie

31 Oct 2025

·

Stayed 4 nights

I enjoyed staying at Intercontinental Hanoi Landmark72. The staffs are very nice and helpful, the room is clean and always feeling fresh with fill-full amenities everyday during my stay. Excellent breakfast service with high quality of food. Set Menu for dinner with a group of 9 pax is excellence. Highly recommend for everyone who loves to enjoy their life style in high floor. Thank you for your excellent service! Lucie LN

10

Sherri

1 May 2025

·

Stayed 4 nights

Service and breakfast buffet are excellent

10

AN

18 Sept 2025

·

Stayed 3 nights

조식도 좋았고 뭐 하나 불편한 게 별로 없었어요.굳이 하나 불편한 점을 꼽자면 샤워기가 수압이 좀 약한 정도였던 것 같네요

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10

Daniel

3 Jan 2026

·

Stayed 3 nights

Fantastic service from beginning to end!!! The food was fantastic, the rooms were clean and comfortable and the location was quiet. We were there on Christmas and th decor was gorgeous!

10

Kenneth

26 Feb 2024

·

Stayed 2 nights

We got what we expected: 5 star facilities, amenities and service! The staff, all of them, were the best. One door person actually stood in the rain for 10-15 mins. trying to get us a taxi. We loved our stay. The breakfast buffet was the best we had anywhere in Vietnam!

10

Il Kyung

2 Apr 2025

·

Stayed 1 night

Staffs are nice. Club Lounge food and drinks are good.

10

izumi

25 Oct 2024

·

Stayed 2 nights

a bit far from everything. But Grab was very convenient to use in Hanoi, so, it can be compromised. hotel itself is excellent. our package included daily bf & dinner. dinner buffet on the first night was incredible. set menu dinner on the second night had only 1 choice. i just imagined if someone had allergy of main course…. i loved their selection of tea, Epicurean, local tea brand. Staff were very friendly and efficient. View from the room was superb!!

10

Eric

20 Oct 2024

·

Stayed 4 nights

If you are accustomed to western lifestyle and comfort, this is probably the best hotel in Hanoi to stay at. Friendly staff who are ready to make your stay as enjoyable as possible. Would suggest to add on the breakfast option as the variety of local, Korean and western food made it highly enjoyable and a reason to wake up early each morning. Also, the hotel has its own private 24 hr fitness center, as well as access to the Landmark center gym which has equipment and machines similar to a 24 Hour Fitness. This is a very important criteria to my hotel selection as most Asia hotels are limited in the number of heavy dumbbells and weights. The Landmark center gym has a bench press rack, smith machine and plenty of weight machines that focus on pretty much all body areas. Overall, I would highly recommend this hotel to anyone staying in Hanoi!

10

SHINO

4 Aug 2025

·

Stayed 1 night

以前ハノイに住んでいた時にこちらのホテルをよく利用させていただきました。ハノイで1番お気に入りのホテルです。今回は日本から3年ぶりのベトナム旅行で、またこちらのクラブラウンジ付きの部屋に泊まりたいと思い、予約しました。アフタヌーンティーがとても美味しいからです。今回も美味しいアフタヌーンティーとドリンク、アルコールや夕飯を堪能いたしました。朝食はラウンジか3spoonsが選べます。サービスも素晴らしく、受付のスタッフ、ラウンジのスタッフ皆さん素敵な笑顔ときめ細やかなサービスで素晴らしいです。子供達に対しても優しく、ホスピタリティに溢れていました。今回も素晴らしい滞在となりました。また絶対に戻ってきたいです。ありがとうございました！

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $152	3 $140
4 $145	5 $145	6 $154	7 $141	8 $138	9 $126	10 $123
11 $122	12 $204	13 $170	14 $204	15 $157	16 $113	17 $113
18 $123	19 $166	20 $166	21 $204	22 $162	23 $195	24 $203
25 $166	26 $145	27 $145	28 $150	29 $140	30 $112	31 $125

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $207	3 $236	4 $254	5 $208	6 $130	7 $144
8 $162	9 $204	10 $204	11 $187	12 $204	13 $143	14 $136
15 $164	16 $254	17 $254	18 $204	19 $204	20 $163	21 $132
22 $164	23 $204	24 $254	25 $254	26 $172	27 $129	28 $112
29 $122	30 $122

InterContinental Hanoi Landmark72 by IHG

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Monthly average prices

About this property

Location

Guest reviews of InterContinental Hanoi Landmark72 by IHG

What guests think

Property policies

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