Name: Home2 Suites by Hilton Jackson/Ridgeland, MS
Address: 526 Evergreen Street, Ridgeland, Mississippi, United States of America, Ridgeland, Mississippi, US
Price range: $126–$281 per night
Rating: 8.25

What guests think

At Home2 Suites by Hilton Jackson/Ridgeland, MS, guests frequently praise friendly staff, spacious rooms, and a convenient, generally quiet location near the interstate and shopping, though experiences vary widely depending on room condition and stay timing.

Cleanliness feedback is mixed, with many spotless stays contrasted by recurring issues like dirty carpets, inconsistent housekeeping, pests reported in a few rooms, and maintenance problems including low or no hot water and broken fixtures. Facilities draw complaints about an advertised but unavailable EV charger, pool closures or cleanliness, occasional elevator and key-card problems, and a gym that needs better upkeep. Breakfast is generally acceptable with friendly staff, but some guests found it limited or delayed. Expect a convenient, suite-style stay that can be comfortable but inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests reported the advertised EV charging is not available. Pool availability/cleanliness was an issue, and there were occasional elevator, key-card, and equipment upkeep problems; the gym quality was mixed.

Related guest reviews

6

megan L

May 21, 2025

·

Stayed 1 night

The pool was open but so dirty

8

Mary Jane

Jul 4, 2023

·

Stayed 1 night

Falsely advertised EV charging station. Not available in this hotel.

10

Audrey

Apr 2, 2023

·

Stayed 1 night

This was a nice convenient stop for our family on the way further south. Clean with comfortable beds, and we love the amenities of dishes and a full size fridge. The only negative was the pool wasn't open and won't be for a while.

2

Ryan

Jul 17, 2024

·

Stayed 1 night

The elevator was not working at check-in. We had to wait for the elevator to be "reset". When we did finally get on the elevator, we traveled to the 4th floor where our room was, the elevator began to violently shake and smoke. The doors did finally open and we were able to make it to our room. We called the front desk, who did not seem very interested. Needless to say, we took the stairs down the next morning, checked out, and will never be checking in there again.

6

Jason A

Jul 6, 2025

·

Stayed 1 night

Property and location are great. However, booked this hotel specifically bc it says they have EV charging. However, they do not. Very disappointed as I’ll have to go charge somewhere else in the morning before continuing my trip.

10

pamela

Dec 2, 2022

·

they allow cats, and love that they had recycling receptacles.

8

Mark

May 15, 2024

·

Stayed 1 night

Good Key fobs are not working Made 2 trips to key key re keyed

6

Johnny

Jul 12, 2025

·

Stayed 4 nights

Hotel is nice, good gym, staff very nice no matter who I ran into. Major complaint, lack of water pressure and hot water. Luke warm showers all week

8

Chasta

Jun 11, 2025

·

Stayed 1 night

Booked this room because we were passing through to a destination and wanted to break up the trip time. I selected this one because it said they have a charging station on site, but they do NOT. Overall the stay wasn't bad with a few issues. No tv remote in the room but was resolved by the front desk clerk. Parts of the floor felt damp, the shampoo that is normally attached to the shower was not so we didn’t feel comfortable using it. It was pricey for the stay and breakfast was 2 hours behind. It said breakfast started at 6am but it was almost 8am before it was avaliable.

8

Shatae

Sep 3, 2025

·

Stayed 2 nights

The only issue for me was the workout room equipment was not clean and there were no sanitizing wipes available. The staff was very pleasant and welcoming. The rooms were nice.

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Cleanliness

Feedback is inconsistent: many found rooms very clean, but others noted dirty carpets and common areas, partial cleaning, odors or pests, and recurring maintenance problems such as poor hot water/pressure and faulty bathroom fixtures. Housekeeping quality varies stay to stay.

Related guest reviews

4

Pamela

Feb 7, 2025

·

Stayed 1 night

Lobby looked nice but the floor was filthy. The elevator was dirty and floor sticky. Carpet needs cleaning or replacing. To say this is suppose to be a better hotel chain, I’m really disappointed.

2

Christopher

Nov 11, 2024

·

Stayed 1 night

One of the worst stays I have ever had at any property. I woke up the next morning with no water to flush the toilet, shower or brush my teeth. I checked with the front desk and they are aware that there are issues with low water pressure or no water at all from time to time. They didn’t apologize or offer me any type of compensation. I have stayed at this property multiple times before and never encountered this type of problem or attitude from the staff. I reached out to Hotels.com for assistance and they tried to contact the manager, NO RESPONSE! I travel to the area several times a year for business meetings and will never stay there again! I will also let my colleagues know of this situation and lack of response!

8

RAYMOND

Feb 12, 2025

·

Stayed 3 nights

Toilet seat broken. Bathtub drain blocked. I expect more in a suite.

10

Jeffrey

Aug 4, 2025

·

Stayed 1 night

Extremely clean, organized, spacious rooms

6

Johnny

Jul 12, 2025

·

Stayed 4 nights

Hotel is nice, good gym, staff very nice no matter who I ran into. Major complaint, lack of water pressure and hot water. Luke warm showers all week

6

Candice

Jan 28, 2025

·

Stayed 1 night

The Staff was very good, however, the room we first got was not. There were dead bugs all around the frame of the bed which we didn't see right when we checked in. Traveled with friends so we spent time in their room and then came back up to ours which is when we found the issues. They evidently have a ladybug problem coming into the windows and there was a lot of them in our first room, including a dead cockroach. There was also no bath gel in the shower so they might have a housekeeping issue. We requested another room and Felicia was super accommodating. The 2nd room still had one dead & one moving but not nearly as many dead ones as the first room. I'm not sure I would stay there again due to those issues. Changing rooms at 10 pm is no fun; I asked about compensation but was told because I booked thru a 3rd party that wasn't possible. I think they could have at least took the $75 dog fee off due to the poor housekeeping, but I was still charged for that. I've stayed at Home2Suites before and have not had this issue. I don't believe I would stay at the Jackson/Ridgeland location again.

8

Tarra

Jul 27, 2025

·

Stayed 1 night

The tubs and toilets were half cleaned. Plus, one of tthe rooms had a musty smell.

10

Dinah

Jun 24, 2025

·

Stayed 1 night

Great stay, very clean! Excellent staff!

6

Jennifer

Sep 11, 2024

·

Stayed 2 nights

The carpet in all the corridors was either stained or bleached every couple of feet in any direction.

2

Karina

Jul 20, 2025

·

Stayed 2 nights

I woke up with bite marks all over my leg. They moved me to another room and I was eating my dinner and some roaches decided to come out. Never again!!! Awful

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Rooms

Rooms are generally spacious and comfortable with modern suite layouts and quiet for many, though some noted traffic noise in certain rooms.

Related guest reviews

10

Nannette

Jun 10, 2024

·

Stayed 1 night

Clean, quite and accessible to where we needed to travel

10

Zoe

Nov 8, 2024

·

Stayed 1 night

Spacious, modern, clean rooms

8

Dona

Mar 10, 2025

·

Stayed 2 nights

The room, breakfast and staff were very nice. I liked the suite layout a lot.

8

lea ann

Jun 10, 2025

·

Stayed 1 night

Great location, comfortable large room,

6

Kristen

Aug 2, 2024

·

Stayed 1 night

Bathroom was covered in mold, carpet missing by the bed, room was very noisy with traffic noise.

10

William

Feb 26, 2025

·

Stayed 1 night

Nice property. We had a quiet evening. The property was not well located. No restaurants close by. Breakfast was not much to talk about. If you just want a small bite, it is fine.

8

CURT

Feb 5, 2024

·

I arrived late and was happy to find a nice clean room and a comfortable bed after a long day.

10

Jeffrey

Aug 4, 2025

·

Stayed 1 night

Extremely clean, organized, spacious rooms

10

Caron

May 14, 2024

·

Stayed 1 night

Very clean and quiet. Close to the interstate, but no highway noise. Very easy to find. Would stay there again!

10

Dan

Mar 27, 2023

·

Stayed 1 night

It was a steal for the price even without the space, the kitchenette etc. Very reasonable. Very nice!

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Service

Staff are frequently described as friendly and helpful, yet several reviews cite rude or unresponsive encounters, check-in challenges, and poor follow-up for issues.

Related guest reviews

2

Jermaine

Feb 29, 2024

·

Stayed 1 night

The front desk manager, Schelerria was unnecessarily rude when asked her name. Was simply requesting a late check-out and she refused her name 3 times with an attitude. The worse encounter I’ve ever had at a Hilton property. Resulted in getting the late check out, but common courtesy is to provide your name, especially upon request.

2

Christopher

Nov 11, 2024

·

Stayed 1 night

One of the worst stays I have ever had at any property. I woke up the next morning with no water to flush the toilet, shower or brush my teeth. I checked with the front desk and they are aware that there are issues with low water pressure or no water at all from time to time. They didn’t apologize or offer me any type of compensation. I have stayed at this property multiple times before and never encountered this type of problem or attitude from the staff. I reached out to Hotels.com for assistance and they tried to contact the manager, NO RESPONSE! I travel to the area several times a year for business meetings and will never stay there again! I will also let my colleagues know of this situation and lack of response!

2

Emily

Jan 25, 2023

·

Stayed 1 night

No one was working at the hotel, we waited over an hour for someone to arrive. Other guests had waited for 3 hours. There was no way to get a hold of management. We ended up leaving and going to another hotel.

10

Richard

Nov 5, 2024

·

Stayed 1 night

Great employees at this location.

10

Glenda

Mar 1, 2025

·

Stayed 1 night

Staff was very friendly with checkin, making conversation , and asking about our reason for trip.

10

BEN

Dec 28, 2022

·

Stayed 19,351 nights

The staff was very helpful, friendly, and professional.

10

Deontae

Nov 30, 2024

·

Stayed 1 night

I enjoyed my stay from check in until check out. Staff was really friendly and helpful.

2

Christine

Feb 3, 2024

·

Stayed 1 night

Overbooked and I was turned away at check in. Your reservation failed me. But was lucky enough to find a wonderful Holiday Inn Express next door. Great rate and really nice staff.

8

Shatae

Sep 3, 2025

·

Stayed 2 nights

The only issue for me was the workout room equipment was not clean and there were no sanitizing wipes available. The staff was very pleasant and welcoming. The rooms were nice.

10

Shannon

Sep 25, 2024

·

Stayed 8 nights

Friendly Service. Alex was very helpful in helping me update my reservation.

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Location

Convenient, with easy interstate access and proximity to shopping and dining; many found it quiet, though one review noted few restaurants nearby.

Related guest reviews

10

Nannette

Jun 10, 2024

·

Stayed 1 night

Clean, quite and accessible to where we needed to travel

8

lea ann

Jun 10, 2025

·

Stayed 1 night

Great location, comfortable large room,

10

Trish

Dec 19, 2023

·

Stayed 5 nights

Convenient to everything I wanted and needed.

8

Chasity

Oct 29, 2023

·

Stayed 2 nights

It was definitely a place I'd stay again. Everything such as the mall, other shopping places, and food places were within 10 to 15 minutes. Definitely enjoyed it!

10

William

Feb 26, 2025

·

Stayed 1 night

Nice property. We had a quiet evening. The property was not well located. No restaurants close by. Breakfast was not much to talk about. If you just want a small bite, it is fine.

10

Samuel

Jan 22, 2023

·

Stayed 1 night

Clean and easy to get to. Also like that fact that it’s quiet even though I’m next to the Interstate!

10

Caron

May 14, 2024

·

Stayed 1 night

Very clean and quiet. Close to the interstate, but no highway noise. Very easy to find. Would stay there again!

10

Barbara

Apr 26, 2025

·

Stayed 1 night

Close to shopping area with lots of dining options. Hotel easy to get to from the Narchez Trace.

8

Huy

Aug 2, 2024

·

Stayed 1 night

Great location. Easy access to freeway.

8

Luc

Mar 31, 2023

·

Stayed 1 night

The hotel is easily accessfrom the interstate, but the surrounding area is very quiet. The hotel is in good condition and excellent for a short stay.

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Dining

Breakfast is generally decent with friendly staff and adequate options, though some guests experienced limited variety or delays in service.

Related guest reviews

8

Dona

Mar 10, 2025

·

Stayed 2 nights

The room, breakfast and staff were very nice. I liked the suite layout a lot.

10

William

Feb 26, 2025

·

Stayed 1 night

Nice property. We had a quiet evening. The property was not well located. No restaurants close by. Breakfast was not much to talk about. If you just want a small bite, it is fine.

6

Brian

May 13, 2024

·

Stayed 1 night

The staff was very friendly. Unfortunately, the floor of the room was very sticky when we arrived, there was no shampoo in the dispenser, and the window was badly cracked. But a comfortable bed and great breakfast were redeeming.

8

Syed fida

Aug 14, 2023

·

Stayed 1 night

Our room had two queen beds which were movable, so we joined them for better safety for our kids. Kitchen tap water was available. Parking was sufficient and access to halal food was nearby. The first room we got had bathroom door stuck issue and bathroom sink clogged. The front desk immediately changed our room. The breakfast was very good and has decent options that you don't have to go anywhere else.

4

Glenda

Apr 30, 2023

·

Stayed 1 night

Breakfast options were very limited. Property needed repairs

8

Jennifer

Jan 9, 2023

·

Stayed 1 night

Room and bed was comfortable with plenty of room. The lighting of the room could be better-especially over the full length mirror. The floors could have been cleaned alot better. They were generally clean but in the corners and cabinets near the floor were filthy/gunked up. The floors in the hotel in general were not what I would categorize as clean. The kitchen/breakfast area was very clean and the location was very convenient and quiet.

8

Chasta

Jun 11, 2025

·

Stayed 1 night

Booked this room because we were passing through to a destination and wanted to break up the trip time. I selected this one because it said they have a charging station on site, but they do NOT. Overall the stay wasn't bad with a few issues. No tv remote in the room but was resolved by the front desk clerk. Parts of the floor felt damp, the shampoo that is normally attached to the shower was not so we didn’t feel comfortable using it. It was pricey for the stay and breakfast was 2 hours behind. It said breakfast started at 6am but it was almost 8am before it was avaliable.

8

Saul

Jul 18, 2023

·

Stayed 4 nights

Great staff at the front desk and breakfast area. Breakfast staff very friendly and polite. I did not enjoy maintenance and construction workers working and next to our room.

10

PETER

Feb 10, 2024

·

Stayed 1 night

Room space and breakfast wonderful…

8

Janet

Oct 29, 2023

·

Stayed 2 nights

We had a no smoking room, but the sleeper sofa smelled of cigarette smoke. But the breakfast was good

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Month	Average price
January	$129
February	$139
March	$144
April	$140
May	$153
June	$156
July	$147
August	$134
September	$145
October	$164
November	$143
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $178	19 $178
20 $157	21 $183	22 $216	23 $185	24 $152	25 $194	26 $225
27 $127	28 $149	29 $181	30 $191

Su	Mo	Tu	We	Th	Fr	Sa
				1 $169	2 $174	3 $150
4 $126	5 $154	6 $173	7 $175	8 $155	9 $148	10 $148
11 $130	12 $149	13 $171	14 $172	15 $177	16	17 $281
18 $171	19 $162	20 $178	21 $200	22 $147	23 $148	24 $142
25 $130	26 $143	27 $192	28 $188	29 $141	30 $143	31 $134

Home2 Suites by Hilton Jackson/Ridgeland, MS

Prices for Home2 Suites by Hilton Jackson/Ridgeland, MS

Monthly average prices

About this property

Location

Room options

King Studio Suite

Studio, One King Bed, Accessible

Studio, Two Queen Beds

Suite, 1 Bedroom

Premium Studio, 1 King Bed, Accessible

Studio, Accessible

Premium Studio, 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub

Suite, Accessible

Premium Studio, 1 King Bed

Guest reviews of Home2 Suites by Hilton Jackson/Ridgeland, MS

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What guests think

Property Policies

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