Name: TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park
Address: 310 Southlake Avenue, Ridgeland, Mississippi, United States of America, Ridgeland, Mississippi, US
Price range: $145–$258 per night
Rating: 8.73

What guests think

At TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park, travelers praise friendly, helpful staff, generally clean, comfortable rooms with kitchenettes, and a convenient, walkable lakefront location, though ongoing renovations and occasional maintenance issues appear across several recent stays.

Housekeeping is inconsistent, with some stays missing service or requiring requests during multi-night visits. Several reviews note renovation-related impacts and isolated in-room faults like broken microwaves, tripped circuits, small TVs, or worn finishes. Breakfast feedback varies widely, from delicious and healthy to limited, poorly restocked, or temporarily reduced during renovations. Expect a comfortable stay with practical rooms; confirm renovation impacts and housekeeping frequency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations were ongoing during several stays, affecting some facilities; reports include a closed gym, a slow elevator, and minor layout issues in common areas. One guest noted a clean, convenient workout room.

Related guest reviews

8

Shekaria

Feb 10, 2025

·

Stayed 1 night

The new renovations

6

James

May 23, 2023

·

Stayed 2 nights

Hotel is in need of some maintenance. Some lights in most halls are flickering or out. Carpets are stained. Smell in the elevator. TVs are extremely small for the size rooms they are in. You can’t see much details if you’re watching from the bed.

10

Che

Sep 28, 2025

·

Stayed 1 night

Rooms were clean. Had a broken microwave and staff switched my room. 10/10 staff. 9/10 facilities. Clean rooms and looked recently renovated

8

Allison

Oct 19, 2023

·

Stayed 2 nights

This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.

10

Margaret

Jun 20, 2023

·

Stayed 4 nights

I love having a view of the lake and being able to walk it each day. The workout room was clean and close by. The breakfast provided healthy choices. The staff were friendly and helpful.

8

Catherine

Feb 26, 2025

·

Stayed 4 nights

The hotel was under renovation so I was placed on the 3rd floor where the renovations were supposedly complete. The door of the dishwasher was heavily dented, some finishes were missing, and the bathtub was chipped and obviously re-used. On the first night the GFI circuit in half my room popped off but, fortunately, the breaker box was in my room so I could reset it. In the kitchen area the coffeemaker and microwave took up the only available outlet so I had to plug-in the toaster in the bathroom. In the communal breakfast room, the coffee bar is set up in front of the TV so guests have to stand and block the TV while preparing coffee. That didn’t seem well planned. The staff, however, are very friendly and professional

8

Debbie

Nov 22, 2024

·

Stayed 1 night

Property was very nice. The only negative was the ongoing remodeling, but you can't fault them for that. At least they are making updates, so that's a good thing for the future guests.

6

Tybrea

Jan 22, 2025

·

Stayed 1 night

The staff was great but the property was under renovations and I was not aware. The gym was closed and hot breakfast was not offered. But the room was recently renovated and nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but others reported dust, odors, stained or soiled items, and worn carpets.

Related guest reviews

8

Rena

Dec 15, 2025

·

Stayed 1 night

Yes. It was clean and the staff were friendly.

6

James

May 23, 2023

·

Stayed 2 nights

Hotel is in need of some maintenance. Some lights in most halls are flickering or out. Carpets are stained. Smell in the elevator. TVs are extremely small for the size rooms they are in. You can’t see much details if you’re watching from the bed.

10

Che

Sep 28, 2025

·

Stayed 1 night

Rooms were clean. Had a broken microwave and staff switched my room. 10/10 staff. 9/10 facilities. Clean rooms and looked recently renovated

6

Crystale

Apr 28, 2024

·

Stayed 2 nights

We chose this location to have a full refrigerator and freezer. When we checked in there was hair on our bed and dust on the desk. I called front desk and they sent a very sweet lady to fix it. The room had a broken air conditioner fixture and a breaker box in the room the spray painted in attempt to make it match the wall. Lots of dust I have allergies and had a hard time. Breakfast was decent and front desk workers were l prompt and friendly.

8

Allison

Oct 19, 2023

·

Stayed 2 nights

This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.

10

joseph

Mar 18, 2024

·

Stayed 5 nights

The room was comfortable and clean.

6

James

Feb 2, 2025

·

Stayed 1 night

I always stay in the highest rated hotels in the area. This one was rated 9/10. Kinda sucked. Body wash dispenser was empty. Low quality soap. Room smelt like covering fragrance. The other hotel that I stay at has dove soap, clean smell.

10

Aaron

Dec 21, 2025

·

Stayed 1 night

We had last minute drs appt come up so with us an hour and half away we opted on hotel overnight so we booked last minute but everything from check in to check out was great. It was very clean staff we super nice and helpful. I was sick and used all kleenex in the room the sweet lady at front desk got me a brand new box and it ment the world to me that night. Beautiful rooms smoking area was even nice. I give it 10 out of 10

10

Julia

Feb 26, 2024

·

Stayed 2 nights

Very clean, quiet and close to everything! Will definitely be back!

6

Tawana

May 26, 2024

·

Stayed 1 night

The rooms are spacious. The room and bathroom were clean. We had to go to front desk to ask for a blanket for the sofa bed and the blanket had a blood stain on it and ants crawling on it. The breakfast could definitely be better. We went down for breakfast on Saturday at 8:30 and their was no hot food and all the muffins were gone. They did restock with frozen breakfast sandwiches and ice cold scones. One side of the juice machine was out of order and the working side was dispensing water. Ended up having to leave the hotel and buy breakfast for my kids, which was very inconvenient.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious with kitchenettes and some lake views, and several appear recently renovated. However, multiple reviews mention maintenance issues such as broken appliances, tripped circuits, visible breaker boxes, small TVs, and uneven finishes.

Related guest reviews

6

James

May 23, 2023

·

Stayed 2 nights

Hotel is in need of some maintenance. Some lights in most halls are flickering or out. Carpets are stained. Smell in the elevator. TVs are extremely small for the size rooms they are in. You can’t see much details if you’re watching from the bed.

10

Che

Sep 28, 2025

·

Stayed 1 night

Rooms were clean. Had a broken microwave and staff switched my room. 10/10 staff. 9/10 facilities. Clean rooms and looked recently renovated

10

Angela

Jul 30, 2024

·

Stayed 1 night

We loved the kitchen inside and the lake view outside!

6

Crystale

Apr 28, 2024

·

Stayed 2 nights

We chose this location to have a full refrigerator and freezer. When we checked in there was hair on our bed and dust on the desk. I called front desk and they sent a very sweet lady to fix it. The room had a broken air conditioner fixture and a breaker box in the room the spray painted in attempt to make it match the wall. Lots of dust I have allergies and had a hard time. Breakfast was decent and front desk workers were l prompt and friendly.

8

Allison

Oct 19, 2023

·

Stayed 2 nights

This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.

10

joseph

Mar 18, 2024

·

Stayed 5 nights

The room was comfortable and clean.

10

Margaret

Jun 20, 2023

·

Stayed 4 nights

I love having a view of the lake and being able to walk it each day. The workout room was clean and close by. The breakfast provided healthy choices. The staff were friendly and helpful.

10

Jane

Feb 9, 2024

·

Stayed 2 nights

I stayed in a handicap room. The soap and shampoo were so high on the wall that I could not reach them. Impossible for a wheelchair. Otherwise quite pleasant.

8

Catherine

Feb 26, 2025

·

Stayed 4 nights

The hotel was under renovation so I was placed on the 3rd floor where the renovations were supposedly complete. The door of the dishwasher was heavily dented, some finishes were missing, and the bathtub was chipped and obviously re-used. On the first night the GFI circuit in half my room popped off but, fortunately, the breaker box was in my room so I could reset it. In the kitchen area the coffeemaker and microwave took up the only available outlet so I had to plug-in the toaster in the bathroom. In the communal breakfast room, the coffee bar is set up in front of the TV so guests have to stand and block the TV while preparing coffee. That didn’t seem well planned. The staff, however, are very friendly and professional

6

Tawana

May 26, 2024

·

Stayed 1 night

The rooms are spacious. The room and bathroom were clean. We had to go to front desk to ask for a blanket for the sofa bed and the blanket had a blood stain on it and ants crawling on it. The breakfast could definitely be better. We went down for breakfast on Saturday at 8:30 and their was no hot food and all the muffins were gone. They did restock with frozen breakfast sandwiches and ice cold scones. One side of the juice machine was out of order and the working side was dispensing water. Ended up having to leave the hotel and buy breakfast for my kids, which was very inconvenient.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and responsive, with quick room changes and helpful front-desk support. Several stays reported missed or by-request housekeeping and one booking/check-in issue.

Related guest reviews

10

Michael

Sep 18, 2025

·

Stayed 1 night

Once again great front desk team and diligent room service

10

David

Jan 19, 2023

·

Stayed 1 night

Everything was clean and welcoming. Staff was very friendly and helpful

10

Che

Sep 28, 2025

·

Stayed 1 night

Rooms were clean. Had a broken microwave and staff switched my room. 10/10 staff. 9/10 facilities. Clean rooms and looked recently renovated

10

Anasaja

Jan 1, 2023

·

Stayed 1 night

Staff was very friendly I loved it.

2

Jordan

Apr 9, 2023

·

Stayed 1 night

I went to check in and the booking had been canceled.

10

Michael

Feb 23, 2025

·

Stayed 3 nights

Staff was incredible

8

duston

May 6, 2024

·

Stayed 2 nights

Overall great property in a great location. They had some trouble with their door keys, but the hotel staff was very helpful through the ordeal. Would definitely stay here again.

6

Chris

Jun 16, 2025

·

Stayed 6 nights

Checked in on a Sunday afternoon. No housekeeping service by Thursday, so went to the front desk Thursday morning. Front desk staff said "I" signed up for NO housekeeping for my week stay. I said who in the world would NOT want their room cleaned during their WEEK stay? Normally housekeeping comes every other day in other properties I've stayed at. She then said "you're in luck, housekeeping hasn't shown up yet and I'll put you on their board." Came back to my room Thursday evening and still no housekeeping. Friday morning I AGAIN went to the front desk and said housekeeping didn't show up. They said they informed housekeeping and didn't know why they didn't show up. I came back to my room after work on Friday afternoon, and the room was still not cleaned. It finally was cleaned for the first time a couple of hours after I left to eat dinner. There's plenty of other places to stay in Ridgeland.....

2

Valerie

Nov 24, 2023

·

I HIGHLY dislike that there has been zero housekeeping when the list of things offered at the hotel literally lists HOUSEKEEPING. we called front desk and they said it was upon request but it does not say that anywhere at all. No signs ..nothing then they said rooms are cleaned every 7 days what do you mean??? No one is staying that long. If housekeeping is listed, i should be receiving housekeeping DAILY.

10

Aaron

Dec 21, 2025

·

Stayed 1 night

We had last minute drs appt come up so with us an hour and half away we opted on hotel overnight so we booked last minute but everything from check in to check out was great. It was very clean staff we super nice and helpful. I was sick and used all kleenex in the room the sweet lady at front desk got me a brand new box and it ment the world to me that night. Beautiful rooms smoking area was even nice. I give it 10 out of 10

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AI-generated summary based on recent guest reviews

Location

Convenient, safe area near restaurants, shopping, and a small lake with a walking path; many describe it as quiet and close to highways.

Related guest reviews

8

steve

May 27, 2023

·

Stayed 1 night

Nice view of man made lake. Close to highway

10

Angela

Jul 30, 2024

·

Stayed 1 night

We loved the kitchen inside and the lake view outside!

8

Jason

Sep 14, 2024

·

Stayed 1 night

Very clean and convenient area. Safe for outdoor walking to nearby restaurants and shopping and the property was well kept and easy to work with staff.

8

Allison

Oct 19, 2023

·

Stayed 2 nights

This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.

8

duston

May 6, 2024

·

Stayed 2 nights

Overall great property in a great location. They had some trouble with their door keys, but the hotel staff was very helpful through the ordeal. Would definitely stay here again.

10

Margaret

Jun 20, 2023

·

Stayed 4 nights

I love having a view of the lake and being able to walk it each day. The workout room was clean and close by. The breakfast provided healthy choices. The staff were friendly and helpful.

10

Heather

May 29, 2025

·

Stayed 2 nights

As expected. Good location and clean

10

Eddie

Apr 15, 2025

·

Stayed 2 nights

The property was very nice with great location!

10

Jessica

May 23, 2025

·

Stayed 1 night

The stay was only for one night but it was perfect for our family. After breakfast we walked around the lake which was very nice and relaxing. We would stay here again.

10

Julia

Feb 26, 2024

·

Stayed 2 nights

Very clean, quiet and close to everything! Will definitely be back!

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AI-generated summary based on recent guest reviews

Dining

Breakfast sentiment is mixed: some enjoyed tasty, healthy options, while others found hot items unavailable during renovations, limited selection, slow restocking, or equipment problems.

Related guest reviews

6

Crystale

Apr 28, 2024

·

Stayed 2 nights

We chose this location to have a full refrigerator and freezer. When we checked in there was hair on our bed and dust on the desk. I called front desk and they sent a very sweet lady to fix it. The room had a broken air conditioner fixture and a breaker box in the room the spray painted in attempt to make it match the wall. Lots of dust I have allergies and had a hard time. Breakfast was decent and front desk workers were l prompt and friendly.

8

Allison

Oct 19, 2023

·

Stayed 2 nights

This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.

10

Margaret

Jun 20, 2023

·

Stayed 4 nights

I love having a view of the lake and being able to walk it each day. The workout room was clean and close by. The breakfast provided healthy choices. The staff were friendly and helpful.

8

Catherine

Feb 26, 2025

·

Stayed 4 nights

The hotel was under renovation so I was placed on the 3rd floor where the renovations were supposedly complete. The door of the dishwasher was heavily dented, some finishes were missing, and the bathtub was chipped and obviously re-used. On the first night the GFI circuit in half my room popped off but, fortunately, the breaker box was in my room so I could reset it. In the kitchen area the coffeemaker and microwave took up the only available outlet so I had to plug-in the toaster in the bathroom. In the communal breakfast room, the coffee bar is set up in front of the TV so guests have to stand and block the TV while preparing coffee. That didn’t seem well planned. The staff, however, are very friendly and professional

10

Vanessa

Dec 9, 2024

·

Stayed 1 night

Great! Breakfast was delicious

10

Jessica

May 23, 2025

·

Stayed 1 night

The stay was only for one night but it was perfect for our family. After breakfast we walked around the lake which was very nice and relaxing. We would stay here again.

6

Tawana

May 26, 2024

·

Stayed 1 night

The rooms are spacious. The room and bathroom were clean. We had to go to front desk to ask for a blanket for the sofa bed and the blanket had a blood stain on it and ants crawling on it. The breakfast could definitely be better. We went down for breakfast on Saturday at 8:30 and their was no hot food and all the muffins were gone. They did restock with frozen breakfast sandwiches and ice cold scones. One side of the juice machine was out of order and the working side was dispensing water. Ended up having to leave the hotel and buy breakfast for my kids, which was very inconvenient.

6

Tybrea

Jan 22, 2025

·

Stayed 1 night

The staff was great but the property was under renovations and I was not aware. The gym was closed and hot breakfast was not offered. But the room was recently renovated and nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$186
February	$179
March	$166
April	$188
May	$187
June	$183
July	$178
August	$176
September	$192
October	$210
November	$175
December	$145

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $164
20 $154	21 $182	22	23 $252	24 $174	25 $258	26 $254
27 $183	28 $170	29 $190	30 $201

Su	Mo	Tu	We	Th	Fr	Sa
				1 $175	2 $198	3 $151
4 $147	5 $147	6 $165	7 $147	8 $145	9 $147	10 $161
11 $148	12 $147	13 $155	14 $189	15 $209	16	17
18 $145	19 $147	20 $185	21 $185	22 $170	23 $151	24 $184
25 $147	26 $147	27 $180	28 $195	29 $161	30 $156	31 $189

TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park

Prices for TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (No View)

Studio, 1 King Bed with Sofa Bed (No View)

Studio, 2 Queen Beds (No View)

Studio, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Guest reviews of TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park

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