Phoenix Hotel Brooklyn Sunset Park - Image 1

Phoenix Hotel Brooklyn Sunset Park - Room

Phoenix Hotel Brooklyn Sunset Park

Name: Phoenix Hotel Brooklyn Sunset Park
Address: 517 39th Street, Greenwood, New York (and vicinity), New York, United States of America, New York (and vicinity), Kings County, United States of America
Rating: 6.92

"Convenient location"

"Clean rooms"

"Staff were helpful and professional"

"Great views"

Amenities

Free Wi-Fi
Non-Smoking Rooms
Family Room
Housekeeping
ATM / Cash Machine
24-Hour Front Desk

Property description

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

‌

Guest reviews

6.9

Pleasant

Based on 782 verified reviews

Who stays here?

Business

23%

Couple

23%

Family

33%

Group

20%

What guests think

AI-generated summary based on recent guest reviews

At Phoenix Hotel Brooklyn Sunset Park, reviews are mixed: guests like the convenient location and some friendly staff, but raise ongoing concerns about cleanliness, noise, maintenance, and limited amenities, including frequent elevator issues and inconsistent Wi-Fi or TV.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Roland

3 weeks ago

·

Stayed 2 nights

Good location, close proximity to Subway buses and stores served its purpose for overnight. Stay in the city reasonable.

10

Alice

Mar 16, 2026

·

Stayed 2 nights

Clean

2

Lucretia

Feb 8, 2026

·

Stayed 1 night

Hazardous and toxic chemical were being released into the air in my room . I was unable to use the hot water.It was extremely hot because the phosphonic acid that was thrown into the hot water heater raised the temperature of the water. It hot water was a cloudy white color. The cold water was not affected. Heating fuel was also released into the air it contains VOCS that cause neurological issues with the constant exposure I experience at all the hotels I say at . The effects of the chemicals are cumulative.

2

Mariya

Feb 3, 2026

·

Stayed 3 nights

Place getting worse and worse unfortunately. The housekeeping staff that work nights are amazing though.

2

Ronnie

Jan 30, 2026

·

Stayed 1 night

The room was very neglected with dirty sheets and that were stained. Air conditioner was filthy looks like hasn’t been cleaned in years. Towel has stain's on them as well as the pillows.

517 39th Street, Greenwood, New York (and vicinity), New York, United States of America

Location

When you stay at Phoenix Hotel in Brooklyn, you'll be connected to a rail/subway station, a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn. This hotel is 3.7 mi (6 km) from Brooklyn Bridge and 4.9 mi (7.9 km) from One World Trade Center.

Sunset Park(0.2 miles)

New York Harbor(1.2 miles)

Prospect Park(1.8 miles)

Barclays Center Brooklyn(2.7 miles)

Brooklyn Cruise Terminal(2.9 miles)

Governors Island(3.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Have a question?

Instant AI responses are based on hotel information