Holiday Inn Corpus Christi Downtown Marina by IHG
Property description
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a c...
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Guest reviews
7.3
Good
Based on 1,339 verified reviews
Who stays here?
Business
58%
Couple
12%
Family
23%
Group
5%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Corpus Christi Downtown Marina by IHG, guests praise the central waterfront location and welcoming staff, while recurring complaints cite dated, maintenance-prone rooms, inconsistent cleanliness, slow check-in, and paid garage parking.
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2
sunny
last week
·
Stayed 1 night
I was very disappointed with my experiences staying at Holiday Inn, especially considering my last two stays have both been extremely poor. During my first stay, I had to wait several hours because the staff informed me the power would be restored shortly. Unfortunately, the power never came back on, and I ultimately had to leave and book another hotel. My most recent stay was just as frustrating. The elevator stopped working, forcing me to walk up and down 14 flights of stairs multiple times just to access my room. What made the situation even more concerning was that staff had to unlock multiple doors just for guests to access the emergency stairwell, which I consider to be a serious safety hazard in the event of a real emergency. Once inside the room, I found mold around the sink, enhancement lubricant behind the trash can, visible cracks in the ceiling, and a leaking roof. In addition, the balcony was completely closed off, making it inaccessible. Before booking, I specifically called to confirm whether the hotel had a hot tub and was told that it did. However, upon arrival, I discovered there was no hot tub at all. To make matters worse, the staff was rude and dismissive when I expressed my concerns. I was essentially told that if I wanted to check out, there was nothing they could do to improve the situation for me or my wife. The level of customer service and overall condition of the property did not reflect the standards I would expect from the Holiday Inn brand.
I was very disappointed with my experiences staying at Holiday Inn, especially considering my last two stays have both been extremely poor. During my first stay, I had to wait several hours because the staff informed me the power would be restored shortly. Unfortunately, the power never came back on, and I ultimately had to leave and book another hotel. My most recent stay was just as frustrating. The elevator stopped working, forcing me to walk up and down 14 flights of stairs multiple times just to access my room. What made the situation even more concerning was that staff had to unlock multiple doors just for guests to access the emergency stairwell, which I consider to be a serious safety hazard in the event of a real emergency. Once inside the room, I found mold around the sink, enhancement lubricant behind the trash can, visible cracks in the ceiling, and a leaking roof. In addition, the balcony was completely closed off, making it inaccessible. Before booking, I specifically called to confirm whether the hotel had a hot tub and was told that it did. However, upon arrival, I discovered there was no hot tub at all. To make matters worse, the staff was rude and dismissive when I expressed my concerns. I was essentially told that if I wanted to check out, there was nothing they could do to improve the situation for me or my wife. The level of customer service and overall condition of the property did not reflect the standards I would expect from the Holiday Inn brand.
10
Lois
2 weeks ago
·
Stayed 2 nights
The view was absolutely beautiful! I didn’t like that the balcony doors do not open but can understand the need for safety. Watching the sun rise and set was the highlight of this stay!
The view was absolutely beautiful! I didn’t like that the balcony doors do not open but can understand the need for safety. Watching the sun rise and set was the highlight of this stay!
10
Robert
2 weeks ago
·
Stayed 1 night
We've stayed here a few time and have not been disappointed yet. We luv the pool area, bar, convenient parking garage, pleasant stay and staff is friendly. Over all great place to stay whether visiting city or just to stay for a little getaway.
We've stayed here a few time and have not been disappointed yet. We luv the pool area, bar, convenient parking garage, pleasant stay and staff is friendly. Over all great place to stay whether visiting city or just to stay for a little getaway.
6
Inez
2 weeks ago
·
Stayed 1 night
Check in line and wait was too long. The agent was efficient but the front desk was severely understaffed
Check in line and wait was too long. The agent was efficient but the front desk was severely understaffed
4
George
2 weeks ago
·
Stayed 2 nights
Lobby was the best part of the hotel. Rooms, pool area need a lot of work. Would not recommend
Lobby was the best part of the hotel. Rooms, pool area need a lot of work. Would not recommend
707 North Shoreline Boulevard, Downtown Corpus Christi, Corpus Christi, Corpus Christi (and vicinity), Texas, United States of America
Location
With a stay at Holiday Inn Corpus Christi Downtown Marina by IHG, you'll be centrally located in Corpus Christi, within a 5-minute drive of Texas State Aquarium and One Shoreline Plaza. This hotel is 0.4 mi (0.6 km) from Corpus Christi Marina and 0.4 mi (0.6 km) from Niña Columbus Ship Replica.
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