Name: Courtyard by Marriott Knoxville West/Bearden
Address: 250 Brookview Centre Way, Bearden, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: $139–$386 per night
Rating: 8.83

What guests think

At Courtyard by Marriott Knoxville West/Bearden, travelers consistently praise clean, modern, comfortable rooms and friendly staff, plus a convenient location near UTK, I-40, and walkable dining, making it an easy base for campus visits and Knoxville trips.

On site conveniences like a bistro with Starbucks, a bar, a fitness room, and an indoor pool add ease for short stays. Downsides mentioned across reviews include limited or awkward parking and occasional renovation disruptions, plus a pool that can feel cold and sporadic room or maintenance issues. Food and drink feedback is mixed, with some enjoying options and others citing high prices or underwhelming items. A straightforward choice for travelers seeking comfort and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the on site bistro/bar and Starbucks, and some mention a well equipped gym and an indoor pool. Several report limited or awkward parking and unannounced renovation work, and a few say the pool felt cold.

Related guest reviews

10

Stephen

Jun 20, 2024

·

Stayed 1 night

We have stayed here several times. The rooms are clean. They have a bistro with plenty of food and drink choices. Meatballs are very good and beer is cold. Bistro attendant is Nicolas, he is very accommodating and super friendly. They have a Starbucks for coffee in the morning and good selection of breakfast items.

8

TJ

Oct 28, 2024

·

Stayed 1 night

Parking was rough, but everything else was excellent!

8

Kimberly

Apr 7, 2025

·

Stayed 5 nights

When I booked it didn’t know hotel was under renovations. I couldn’t leave my room one day because they were putting new carpet down in the hall. Should have been told ahead of time and the worker was rude and annoyed when I told him I had to leave. Parking is not great because there are office buildings in same lot.

8

David

Jul 21, 2025

·

Stayed 1 night

Massive parking lot, good outside food options.

10

Gabriel

Mar 3, 2023

·

Stayed 3 nights

It was nice to stay in newer hotel. The room and facilities were nice and kept very clean. The staff was also super friendly and helpful as well. I did not get to try out all the amenities but I did use the gym which was surprisingly very clean and well equipped.

6

Amanda

Mar 24, 2025

·

Stayed 1 night

Very noisy hotel, both inside & out. Room smelled musky. Bed slept horribly. Sheets & towels felt very rough. Blackout shade on window had holes in it & light came through in spots. Built-in charging ports are outdated & only supports USB plugs. TV was mounted to the side of the bed, rather than in front. Checkout time was 12:00 pm, but housekeeping was knocking by 10:15 am. Staff was friendly, but wasn’t very welcoming upon check-in & didn’t inquire about the stay satisfaction upon checkout.. Did not offer guidance on parking, which is extremely limited & unusual. Arrived for check-in at 9:45 pm & the bar was already closed..

6

Robert

Apr 21, 2025

·

Stayed 2 nights

Should have notified travelers prior too check in or bookings of ongoing hotel renovations.

8

Vanessa

May 19, 2024

·

Stayed 2 nights

This was a great stay with many conveniences, like Starbucks and dining in the lobby. Easy parking, convenient location near interstate 40. Several chain restaurants very close by. My only complaint is we chose this hotel because it has an indoor pool, but the pool wasn’t really heated. It felt really quite cold getting in, and my toddler was shivering within a few min. I asked the staff if the pool could be heated more, and they said there is an adjustable thermostat but they don’t have a key to unlock it. Pretty frustrating to see the solution but not be able to fix the problem. It was a fine stay otherwise!

8

Antonio

Nov 30, 2023

·

Stayed 2 nights

I liked that there was a bar and cafe available inside the hotel. Plus, it was quiet, and the staff was very nice.

10

Sabrina

Oct 25, 2025

·

Stayed 1 night

Convenient Location, however parking lot was small. A few restaurants in walkable distance. Rooms were nice, would stay here again.

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Cleanliness

Reviews frequently describe rooms and common areas as very clean. A few report issues such as lingering odors, wet carpet, or missed spots like hair in the shower.

Related guest reviews

10

Colleen

Jul 11, 2025

·

Stayed 2 nights

Very clean and updated

10

Michael

Dec 29, 2025

·

Stayed 1 night

Second time staying at this particular location. It has been very simple both times, easy check in, the room was clean and bed was comfy.

2

Mernie

Nov 28, 2025

·

Stayed 1 night

No hot water 2 nights, wet Carpet by AC unit, sink Drained very slowly, all food was alacarte. To expensive, had to cancel Thanksgiving night and go to Hampton Inn 2 blocks away. Marriott should provide sone type of monetary compensation to our credit card used to show they really care about customer service. I can be reached at 954-802-6093 Email Mburdick@thekatsikisgroup.com Thank you Mernie Burdick Disappointed Senior Marriott Hotel Customrr!

10

Jonathan

Nov 23, 2025

·

Stayed 1 night

Super clean hotel. Exceptionally comfortable beds/pillows. Good room layout. Premium shower. Mini fridge/microwave. WholeFoods nearby. Peaceful, quiet. Felt safe. Staff were warm, welcoming and efficient. Convenient location. Worth the couple of extra bucks.

10

CRISTINA

Jun 21, 2025

·

Stayed 1 night

Very clean and updated hotel. Staff very friendly and professional. Will stay here every time

6

Amanda

Mar 24, 2025

·

Stayed 1 night

Very noisy hotel, both inside & out. Room smelled musky. Bed slept horribly. Sheets & towels felt very rough. Blackout shade on window had holes in it & light came through in spots. Built-in charging ports are outdated & only supports USB plugs. TV was mounted to the side of the bed, rather than in front. Checkout time was 12:00 pm, but housekeeping was knocking by 10:15 am. Staff was friendly, but wasn’t very welcoming upon check-in & didn’t inquire about the stay satisfaction upon checkout.. Did not offer guidance on parking, which is extremely limited & unusual. Arrived for check-in at 9:45 pm & the bar was already closed..

10

Tonya

Dec 28, 2025

·

Stayed 1 night

The room was clean and comfortable. The staff were helpful and professional. Will definitely stay here again.

10

emily

Nov 24, 2025

·

Stayed 2 nights

The room was so clean and comfortable! The staff were amazing and friendly the entire weekend!

6

Mackia

Apr 29, 2025

·

Stayed 2 nights

The check in process was very efficient and the front desk assistant was very nice and helpful. The chocolate chip cookies are delicious! There is minimal parking as they are in a business park/shopping strip and share spaces. The elevators are fairly small also. We had a king room with a sofa bed. The room smelled absolutely terrible. Like mildew and fish. I had to go and purchase air fresheners that barely helped. The sofa was soiled and also had an odor. I purchased Lysol and sprayed it all over. The bed was fairly comfortable. The lighting in the room and bathroom was minimal. Hard to see, especially in the bathroom. There was a microwave and small refrigerator that were nice amenities. Overall, it did the job but I would never stay here again.

2

Jimmy

Jun 6, 2023

·

Stayed 1 night

Several things were wrong. The shower had other people’s hairs in it. We had a family emergency and had to leave after only being there for two hours. Asked for a partial refund not a full one and they declined stating we stayed long enough to accommodate for a 221 dollar room.

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Rooms

Rooms are generally spacious and comfortable, with practical layouts and amenities like microwaves, mini fridges, and adjustable TVs. Some note design drawbacks, including side mounted TVs, shower splash, or worn bedding, and occasional mismatches with room descriptions.

Related guest reviews

10

Janette

Oct 31, 2024

·

Stayed 2 nights

The service at this property was spectacular. I usually stay at the Four Seasons or Ritz but stayed here due to its location. The service was on a par with any 5 Star Hotel, from the front desk to the housekeeping service to the bar/breakfast. The amenities were great. The room was spacious and clean. I very highly recommend.

8

Connie

Feb 23, 2026

·

Stayed 1 night

The place seemed clean and modern, beds were comfortable, room was spacious. I liked that the TV pulled out and pivoted. There’s a mini fridge and a microwave that was convenient. I liked the location, safe and restaurants nearby within walking distance.

8

Jody

Jul 10, 2024

·

Stayed 1 night

The room and bathroom were very spacious. Comfortable beds.

6

Diane

Feb 26, 2024

·

Stayed 1 night

There is no good reason to ask for a credit card when the stay is already paid for. I declined to present a card but it took some convincing. Also the room was not as described. The reservation included a sofa bed….there wasn’t one.

10

Lacey

Sep 24, 2023

·

Stayed 2 nights

The stay was wonderful. Only complaint we have is the comfort of the beds and pillows. Seemed worn out.

6

Amanda

Mar 24, 2025

·

Stayed 1 night

Very noisy hotel, both inside & out. Room smelled musky. Bed slept horribly. Sheets & towels felt very rough. Blackout shade on window had holes in it & light came through in spots. Built-in charging ports are outdated & only supports USB plugs. TV was mounted to the side of the bed, rather than in front. Checkout time was 12:00 pm, but housekeeping was knocking by 10:15 am. Staff was friendly, but wasn’t very welcoming upon check-in & didn’t inquire about the stay satisfaction upon checkout.. Did not offer guidance on parking, which is extremely limited & unusual. Arrived for check-in at 9:45 pm & the bar was already closed..

10

Lonnie

Oct 6, 2025

·

Stayed 1 night

Excellent location, room clean comfortable and well designed.

10

Serissa

Jun 10, 2024

·

Stayed 1 night

Great stay. Helpful and friendly staff. Room was clean and comfortable enough. Close to everything and felt safe and quiet. My only complaint is not something easily fixed. The shower has a glass wall but no door, the shower head was very powerful and not adjustable at all, and the shower floor didn’t seem to slope properly towards the drain so all of that resulted in a ton of water coming out into the bathroom. Totally soaked the floor mat.

10

Bourjois

Mar 30, 2025

·

Stayed 2 nights

Clean and large rooms

10

Becky

Apr 13, 2024

·

Stayed 1 night

Nice place with comfortable beds.

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Service

Staff are widely praised as friendly, professional, and accommodating, with efficient check in. A few mention lapses in communication during renovations or policies.

Related guest reviews

10

CHRISTINA

Jul 8, 2025

·

Stayed 4 nights

Staff very helpful and friendly!

10

Benjamin

Nov 1, 2023

·

Stayed 1 night

Staff was absolutely awesome.

10

Jonathan

Nov 23, 2025

·

Stayed 1 night

Super clean hotel. Exceptionally comfortable beds/pillows. Good room layout. Premium shower. Mini fridge/microwave. WholeFoods nearby. Peaceful, quiet. Felt safe. Staff were warm, welcoming and efficient. Convenient location. Worth the couple of extra bucks.

10

Kasia

Jul 27, 2023

·

Stayed 1 night

Friendly service. Michael at the bistro was Very friendly and provided great service. The restaurant was closing at 10 and he continued to provide friendly service until they closed despite how busy it was. Hotel was very clean and comfortable.

10

Edwin

Apr 8, 2025

·

Stayed 5 nights

The staff are excellent.

10

Mark

Nov 26, 2025

·

Stayed 2 nights

Great staff!

10

Jlecyah

May 16, 2025

·

Stayed 1 night

Easy check-in. Very accommodating. Nice stay

10

Britney

Jan 5, 2025

·

Stayed 1 night

I booked this hotel for my parents after my dad was in a bad accident and sent to the local hospital. When they arrived around 2 AM my mom explained to the man at the desk what had occurred, since my father’s clothes were covered in blood. The man at the desk went above and beyond. He told them to leave the car, helped my dad out of the car, helped them all the way up to the room, and even brought him some water and crackers. I don’t know the man’s name but we are so appreciative and you are the epitome of what customer service is!

10

Tonya

Dec 28, 2025

·

Stayed 1 night

The room was clean and comfortable. The staff were helpful and professional. Will definitely stay here again.

10

emily

Nov 24, 2025

·

Stayed 2 nights

The room was so clean and comfortable! The staff were amazing and friendly the entire weekend!

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Location

Location is convenient to UTK, I-40, and nearby restaurants and shops, and several guests felt safe. Many found it an easy base for campus visits and Knoxville errands.

Related guest reviews

10

Vijayaraghavan

Apr 12, 2023

·

Stayed 1 night

The property is convenient and is right next to Tesla Supercharger and a plaza with restaurants and other stores.

8

Connie

Feb 23, 2026

·

Stayed 1 night

The place seemed clean and modern, beds were comfortable, room was spacious. I liked that the TV pulled out and pivoted. There’s a mini fridge and a microwave that was convenient. I liked the location, safe and restaurants nearby within walking distance.

10

Brenda

Jan 24, 2025

·

Stayed 2 nights

We always stay here when visiting our daughter at UTK. Super convenient to campus and plenty of services located nearby. It has friendly staff and clean, comfortable rooms.

10

Tara

Aug 11, 2025

·

Stayed 2 nights

The rooms were very comfortable and a great use of space in order to have a refrigerator and microwave without having to take up a lot of space!! The dining options, within walking distrance, were very good. The ease of getting to UTK campus was great - either straight shot down Cumberland or on the interstate!! Great location!!

8

David

Jul 21, 2025

·

Stayed 1 night

Massive parking lot, good outside food options.

10

Greg

Nov 5, 2023

·

First of all, the property is well located close to Downtown Knoxville and all of the retail surrounding West Knoxville. We came for a Vols game and found it extremely convenient to the campus. Second, the property is extremely clean and appointed with a Starbucks cafe and many amenities. The staff is impeccable and will go above and beyond. They even assisted with a dead battery with our vehicle on our departure date. We will be back to this property for sure.

10

Lonnie

Oct 6, 2025

·

Stayed 1 night

Excellent location, room clean comfortable and well designed.

10

Dave

Jun 7, 2024

·

Stayed 1 night

Clean room,close to intestate

10

Sabrina

Oct 25, 2025

·

Stayed 1 night

Convenient Location, however parking lot was small. A few restaurants in walkable distance. Rooms were nice, would stay here again.

10

jevon

Dec 2, 2025

·

Stayed 1 night

nice courtyard hotel that met expectations for staff, cleanliness and location.

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Dining

The bistro and Starbucks are a plus for many, with some enjoying items like meatballs and breakfast. Others found the menu limited, hours early, or prices and a few dishes underwhelming.

Related guest reviews

10

Janette

Oct 31, 2024

·

Stayed 2 nights

The service at this property was spectacular. I usually stay at the Four Seasons or Ritz but stayed here due to its location. The service was on a par with any 5 Star Hotel, from the front desk to the housekeeping service to the bar/breakfast. The amenities were great. The room was spacious and clean. I very highly recommend.

10

Stephen

Jun 20, 2024

·

Stayed 1 night

We have stayed here several times. The rooms are clean. They have a bistro with plenty of food and drink choices. Meatballs are very good and beer is cold. Bistro attendant is Nicolas, he is very accommodating and super friendly. They have a Starbucks for coffee in the morning and good selection of breakfast items.

10

Y

Dec 2, 2024

·

Stayed 1 night

The lady at check in was very nice and accommodating. Our room was quiet and very clean. Bistro has very good meatballs and hot cookies.

6

Cynthia

Jan 14, 2024

·

Stayed 2 nights

The hotel is quite lovely with modern decor. The room was very nice, with a wonderfully comfortable bed and soft linens. Staff was very attentive when we asked housekeeping for extra pillows, and again at registration & checkout. - All that being said, there were two completely awful issues. 1) The foldout chair/bed in our room had a significant bad odor…like a teenager's stinky sports socks! I carry room spray/disinfectant, but even that couldn’t cover it. 2) Marriott’s routinely offer a continental breakfast free of charge. We experienced ticker shock at the cost of $28.00 for 2 coffee’s, a bagel with cheese, a cup of yogurt and a tiny sweet roll. That’s RIDICULOUS! SERIOUSLY OUTRAGEOUS! We stayed an extra night, but refused to eat anything else at your EXTREMELY OVER PRICED Food Counter!! It’s call Gouging Your Captive Customers!!

10

Lisa

Sep 25, 2023

·

Stayed 3 nights

Bed was very comfy and room was quiet and cozy. Staff was SO friendly and breakfast was really very good! Overall just a wonderful experience!

10

Roy

Jul 8, 2024

·

Stayed 2 nights

The breakfast/dining offerings could be expanded.

10

Tara

Aug 11, 2025

·

Stayed 2 nights

The rooms were very comfortable and a great use of space in order to have a refrigerator and microwave without having to take up a lot of space!! The dining options, within walking distrance, were very good. The ease of getting to UTK campus was great - either straight shot down Cumberland or on the interstate!! Great location!!

6

Amanda

Mar 24, 2025

·

Stayed 1 night

Very noisy hotel, both inside & out. Room smelled musky. Bed slept horribly. Sheets & towels felt very rough. Blackout shade on window had holes in it & light came through in spots. Built-in charging ports are outdated & only supports USB plugs. TV was mounted to the side of the bed, rather than in front. Checkout time was 12:00 pm, but housekeeping was knocking by 10:15 am. Staff was friendly, but wasn’t very welcoming upon check-in & didn’t inquire about the stay satisfaction upon checkout.. Did not offer guidance on parking, which is extremely limited & unusual. Arrived for check-in at 9:45 pm & the bar was already closed..

8

Antonio

Nov 30, 2023

·

Stayed 2 nights

I liked that there was a bar and cafe available inside the hotel. Plus, it was quiet, and the staff was very nice.

10

David

Apr 5, 2025

·

Stayed 2 nights

I loved everything except the bistro food. I had the grilled chicken sandwich and it was awful. Tastes like boiled chicken with zero flavor. I also ordered a citrus Sangria, it tastes like straight beer, no flavor whatsoever. I will stay at hotel again but will not order food from there.

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Month	Average price
January	$135
February	$158
March	$188
April	$194
May	$233
June	$186
July	$170
August	$189
September	$209
October	$205
November	$204
December	$146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $231	2	3
4 $139	5 $139	6 $179	7 $222	8 $195	9 $191	10 $196
11 $142	12 $139	13 $167	14 $167	15 $195	16	17
18 $142	19 $142	20 $167	21 $206	22 $173	23 $253	24 $213
25 $166	26 $170	27 $201	28 $178	29 $217	30 $218	31 $201

Courtyard by Marriott Knoxville West/Bearden

Prices for Courtyard by Marriott Knoxville West/Bearden

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible

Studio, Multiple Beds

Studio, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible Bathtub

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Studio, Multiple Beds, Accessible Bathtub

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Guest reviews of Courtyard by Marriott Knoxville West/Bearden

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Knoxville West/Bearden

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $386
20 $160	21 $198	22 $222	23 $219	24 $278	25	26
27 $148	28 $195	29 $249	30 $218