What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 2310 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including some accessible facilities. Specific features such as step-free entrances and accessible rooms are not detailed.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Osaka, a 2-minute walk from Kuromon Market and 14 minutes by foot from Tsutenkaku Tower. It is also 0.8 mi from Shitennoji Temple and 2.3 mi from Osaka Museum of History.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of JPY 550 per night, and rollaway beds are available for a fee of JPY 4840 per night. Advance request is required for both.

Citadines Namba Osaka - 4 Star Hotel in Japan

Average nightly price at Citadines Namba Osaka by month, last 12 months (USD)
Month	Average price
January	$120
February	$123
March	$136
April	$151
May	$157
June	$114
July	$114
August	$111
September	$128
October	$231
November	$172
December	$154

What guests think

At Citadines Namba Osaka, travelers praise the spacious, apartment-style rooms, friendly multilingual staff, and walkable Namba location near Dotonbori and markets, while a few note small prefab bathrooms, occasional street noise, and mixed breakfast quality.

Guests also like the historic Art Deco building and home-style touches such as kitchenettes and in-room laundry in some units. Cleanliness is widely praised, with a few reports of dust or bathroom odors. Shared facilities including the residents lounge, gym, kids room, laundry and bar add useful convenience for longer stays. Expect a comfortable, well-equipped stay in a handy Namba base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests highlight the residents lounge with kitchen and free coffee, on site laundry, a small gym, kids playroom, and a lobby bar. Some note minor laundry maintenance issues such as weak dryers or machines needing attention.

Related guest reviews

10

Bianca

Sep 4, 2024

·

Stayed 5 nights

Property is well maintained. The resident’s lounge was very convenient.

10

Sam

Oct 2, 2025

·

Stayed 4 nights

Value for money is amazing. Room has lots of space for Japan standards and spotless. Entire hotel felt clean and super organized. Staff were helpful and friendly. On site laundry room with coin operated machines was great to have. Hotel is still close to the action of Dotonbori but far enough for a quiet nights sleep. Will absolutely stay again.

10

Thaitung

Oct 3, 2025

·

Stayed 4 nights

Convenient location about 10m walk from major transit stations to Osaka and to the airport. Loved having the kitchen with east laundry options on site. Gym was adequate for basic needs of a traveler and great that it was open 24hrs.

10

PEGGY

Sep 8, 2025

·

Stayed 2 nights

Big rooms, great gym and laundry. Friendly and helpful staff. Great location in Osaka, easy walk to Dotonbori

10

Ming Lern

Nov 28, 2025

·

Stayed 4 nights

Check-in: Staffs are friendly. The overall design of the building and hallway features a prominent Art Deco style that blends historical elements with modern renovations. Overall feel is very classy. Room: Features a modern, classic design with a focus on efficient space utilisation and a clean, serene ambiance. Amenities: Well furnished and equipped Resident’s Lounge, Laundry Service, Playroom for kids, and a Gym for exercise.

10

Johanna

Apr 20, 2025

·

Stayed 1 night

The staff were always helpful and we truly enjoyed the cafe in the hotel as well (they had the BEST ice cream). Nice facilities (had a gym and a lounge area and a play area for kids). The only minor complaint I have was that one of the rooms we stayed in had a creaky bed which we had to reposition ourselves to take pressure off somewhere so the bed would be quiet for us to sleep. Overall, great experience, lovely staff, close to the shopping and food districts and even pharmacies! If we ever came back, it would be here.

10

Tamara

Sep 26, 2025

·

Stayed 4 nights

Our favourite stay in Japan. Fun little hotel with all the right amenities for young families. Our daughter loved the play room and we enjoyed the gym and having washing facilities. Microwave in the room was also a bonus for easy meals. Great location to explore Osaka

10

andrew

Jun 19, 2025

·

Stayed 3 nights

Location of this hotel is on point. The amenities, especially when it comes to laundry, water, and ice cube and the gym. The staff is friendly and professional. I enjoyed grabbing a drink at the bar. I will definitely choose this place next time I come to Osaka.

10

Jordan

Sep 23, 2025

·

Stayed 2 nights

Wonderful hotel! Very spacious rooms with air conditioning. The hotel overall had a modern aesthetic. Amenities included laundry, gym, playroom, among others and were easily accessible. Front-desk staff spoke English and made check-in/out process quick and easy. Location allowed for a quick walk to Dotonbori and Namba while still being far enough away to be quiet at night. There was easy access to convenience stores nearby as well, namely Lawson, which was about a 2 min walk from the front door.

10

Wai Ming

Oct 28, 2025

·

Stayed 9 nights

職員服務態度專業有禮貌. 設施齊全,特別是gym房和住客lounge

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Cleanliness

Rooms and public areas are generally very clean and well kept; many describe them as spotless. A few guests reported missed vacuuming, dust or hair, or bathroom odors.

Related guest reviews

6

Joao

Jul 17, 2024

·

Stayed 2 nights

The location for this hotel is great. Lots of attractions within easy walking distance . Public transport also easy to come by. Really liked the local food hall that is joined to the hotel on the ground floor. The room was pretty spacious . Really like the wooden flooring and comfort of the bed. However the bathroom is a major let down. It is like this tiny prefab box with no storage space whatsoever. Shower in bathtub and toilet all so tight. The area behind the toilet seat was also filthy and I think this is what gave the space a bad smell.I think next time we would opt for a different hotel.

8

Minsung

Jun 21, 2025

·

Stayed 2 nights

깨끗한편이에요.

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10

Ramon

Dec 21, 2025

·

Stayed 2 nights

Spotless room, gorgeous building and great walk ability. That’s kind of par for the course for the area but here as well. Restaurants next door a little bit or miss but they do take painfully long to serve just keep that in mind.

10

Darius

Oct 5, 2025

·

Stayed 4 nights

Very clean and housekeeping came everyday

10

CHI QIN

Feb 25, 2026

·

Stayed 4 nights

I had a wonderful stay at Citadines Namba Osaka and would highly recommend it to anyone visiting Osaka. The room was impressively spacious, especially by Japanese city standards, which made the stay extremely comfortable. Everything was spotless — from the bathroom to the bedding — reflecting excellent housekeeping standards. The layout was also practical and well-designed, giving enough space to relax after a long day of exploring. The concierge team at the check-in counter was exceptionally polite and professional. Their fluent English made communication seamless and stress-free. The check-in process itself was efficient and well-managed, taking only a short time despite the busy lobby. Another highlight was the hotel’s strategic location in Namba. It was within walking distance to shopping streets, restaurants, and major transport links, making it incredibly convenient. Overall, it was a smooth, comfortable, and enjoyable experience. I would definitely stay here again on my next trip to Osaka.

10

Lingzhi

Nov 1, 2025

·

Stayed 3 nights

Very clean room and friendly staff!

10

Johnathan

Oct 30, 2025

·

Stayed 5 nights

Room was super clean - super comfortable and friendly staff.

8

Ming Wai

Nov 15, 2025

·

Stayed 2 nights

Not clean enough compared to other jp hotel. There were hair in bath tub and dirt on the floor

6

Yuk Wan

Jul 21, 2024

·

Stayed 5 nights

我覺得呢間酒店房間實在太污糟，全間房都係塵，重有地下藍色地氈都係有好多麈，仲好污糟，我入住後發覺地下有上一首房客留低已食過的糖果及餅碎在地上，我對呢間酒店清潔上有保留，特別要提嘅就係酒店房入邊嘅床頭裝飾枕頭呢係非常之多塵

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8

KA YEE

Jun 20, 2025

·

Stayed 4 nights

大致滿意，但房間比較多塵，由其係地下藍色圈形地氈及床頭枕… 每天整理房間都沒有吸塵。

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Rooms

Rooms are consistently spacious for Japan with comfortable beds and practical layouts; many include kitchenettes and some have washer dryers. Downsides include compact prefab style bathrooms and, in some rooms, noise from traffic or upstairs.

Related guest reviews

10

Jennifer

Nov 23, 2025

·

Stayed 2 nights

Kind staff, big modern rooms for price, great amenities, comfiest bed

10

Taylor

Oct 28, 2025

·

Stayed 2 nights

The room was the biggest I've ever had in Japan. The executive twin room had a desk and full kitchenette with a full size fridge. It is a little walk from the stations but nothing terrible and it is right down the street from Dotonbori, which is awesome! Staff was super friendly and the laundry was great! It actually dries your clothes and are full size.

10

Frances

Dec 4, 2025

·

Stayed 6 nights

Large room, walking distance to namba station, Kuromon market, Dohtonbori, Shinsekai, and Denden town. Lots of shops and restos nearby. Very helpful staff.

10

Thi yen phi

Mar 6, 2025

·

Stayed 5 nights

Very clean hotel with very spacious rooms. Beds were very comfortable. The bathroom is a little small but still okay. Great facilities on site like gym, kids playroom, shared kitchen common area and laundry. Very walkable and close distance to many restaurants, main Dotonbori area and Kintetsu line or Osaka namba for access to trains. All easily within 10-15 mins walk. Highly recommend for families.

6

Karen

Oct 17, 2025

·

Stayed 3 nights

Our room was on level 2 and very noisy. The hotel is on a busy road so noise from that, from the room above (stomping noise in the middle of the night) and what I assume was a train noise. Made it hard to sleep.

10

Tommy Nok Man

May 10, 2025

·

Stayed 6 nights

Everything was great except washroom ventilation and weird elevated bathtub. After a hot and powerful shower it felt like a tropical wet misty forest inside the washroom. Great location, super convenient to everything around here, shopping, food, transportation.

10

Kyong Hee

Oct 25, 2025

·

Stayed 3 nights

Very clean and spacious. Conveniently located. Highly recommend

6

YIHUA

Feb 22, 2026

·

Stayed 3 nights

청결도는 만점입니다 매일 방에 돌아오면 깨끗이 청소되어서 기분좋습니다 다만 방음이 너무 안좋아요 바닥이 카패트가 아니라 먼지는 적지만 위층에 걸어다니는 소리 다들림 화장실 환풍구로도 위층 얘기하는 소리가 들려서 좀 놀랐어요 그외에는 만족합니다 냉장고도 크고 전자레인지까지 있어서 편해요 직원들도 친절합니다

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8

Katherine

May 24, 2025

·

Stayed 3 nights

This hotel was decorated really stylishly, the location was great for exploring Osaka, and the rooms were really spacious and the beds were super comfy. The facilities on offer and the lounge area to use kitchen facilities / plates etc was helpful for having a couple of breakfasts in, using the local 7/11 and convenience stores. The only thing which let the hotel down was the bathroom, which was really out of sync with the rest of the bedroom. It was really clean but just dated (eg had a plastic cheap shower curtain, plastic walls, and a general cheap feel to it). The staff were really lovely, helped with our luggage storeage, and gave us a gift for our honeymoon which was a nice touch.

10

John

Nov 25, 2025

·

Stayed 5 nights

Room was like an apartment.

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Service

Service is widely praised as friendly, professional, and helpful with good English; staff assist with luggage forwarding, directions, and special requests. A few reports mention an impolite staff member or pressure around early check in.

Related guest reviews

10

Omani

Nov 6, 2025

·

Stayed 2 nights

The staff were amazing and helpful. We had several questions throughout our stay and the staff were always friendly and willing and able to help. The room was clean and spacious. Check in and out was easy. Located 14 minutes from Namba train station and another train Nippombashi about a 5 minute walk. 5 minutes to the outside market and food.

10

Jonathan

Nov 6, 2024

·

Stayed 6 nights

Ricardo at the main desk was outstanding & very helpful!

10

Stefanie

Nov 8, 2025

·

Stayed 7 nights

Staff were friendly, helpful, many were multilingual, amenities were fantastic! Admittedly the washing machines could perhaps do with more maintenance but otherwise great

10

Christian

Jul 15, 2025

·

Stayed 4 nights

I found Citadines Namba to be a very nice hotel in a nice walking distance to Namba station. We enjoyed our stay and the professionalism displayed by staff

10

Daniel

Apr 12, 2025

·

Stayed 3 nights

The staff was wonderful, in particular Ricardo who was so knowledgeable and ready to assist and made us feel at home, and Jen Jen who was so helpful. We also enjoyed our room and the residents’ lounge. All clean and comfortable.

10

Kit Fong

Jan 31, 2026

·

Stayed 1 night

It was one of the best experiences I’ve ever had! The staff were very thoughtful and kind. When I told them that this trip was to celebrate my husband’s birthday, they gave us a special gift 🎁 (thank you for the lovely cakes n cookies !). Whenever we faced a problem, they patiently explained how to fix it. I will definitely stay there again the next time I visit Japan. I highly recommend it to anyone who wants to stay in Namba.

8

Wendy

Apr 1, 2025

·

Stayed 5 nights

On arrival I was surprised by the taciturn behaviour of the European (male) concierge who was impolite to a number of guests wanting to store their baggage until later that day- and who totally ignored by group who were attempting to check into the hotel. The other front of house staff were incredibly helpful, however the rudeness of the concierge was not acceptable.

10

Luc

Nov 7, 2025

·

Stayed 4 nights

The staff was phenomenal and even went out of their way to assist with external trip issues. The room was larger than expected, and the hotel location was very central.

8

Tin Wai

Dec 14, 2025

·

Stayed 1 night

Comfortable bed. Good amenities such as microwave and kitchen in some room type. There is a residence lounge equipped with kitchen facilities for all guests too. Staff at reception desk have excellent customer service. But one bartender at the bar has very bad attitude and rude.

10

Clarence H

Oct 14, 2025

·

Stayed 5 nights

Room set up was very good. We had difficulty with the Yamato Transport QR code. However front desk staff was very helpful in completing a manual form to avoid our luggage going to the wrong location. Front desk also helped with train schedule to our next destination and making restaurant reservation. Their service was professional and helpful.

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Location

Convenient Namba base within walking distance of Dotonbori, Kuromon Market, and multiple stations, with lots of shops and food nearby. Some mention an 8–15 minute walk to trains and occasional crowding or street noise.

Related guest reviews

10

Frances

Dec 4, 2025

·

Stayed 6 nights

Large room, walking distance to namba station, Kuromon market, Dohtonbori, Shinsekai, and Denden town. Lots of shops and restos nearby. Very helpful staff.

10

Sara

Jun 30, 2025

·

Stayed 8 nights

The location was very good in Osaka, close to the metro and also the airport train. Within walking distance to the main shopping areas. Would definitely stay again!

10

Jackylyn

Sep 29, 2025

·

Stayed 1 night

Perfect stay. Hotel is very clean and convenient to transportation and other tourist attractions.

8

James

Oct 22, 2024

·

Stayed 5 nights

Citadines Namba was in an excellent location, a short walk from Nankai Namba station which is where the airport express train arrives from/departs to Kansai airport. Our room was very clean and comfortable, serviced daily and staff were helpful. Nara is reached easily from Namba station for a day trip.Dotonburi was a short walk away for amazing food and nightlife. We had a great stay at Citadines.

10

drake

Sep 17, 2025

·

Stayed 2 nights

Really great hotel in the middle of the fun of Osaka. Super close to Dotonbori and all kinds of restaurants, nightlife and shopping. Room was spacious and well designed as there was no noise from the busy street it sits on. Laundry facility was nice and easy. Wish the TV allowed casting, but that is such a minor inconvenience. Would definitely recommend!

8

JIN

Jun 3, 2025

·

Stayed 2 nights

다 좋았지만 외부 도로/ 철도 방음 잘 안 됩니다. 철도 소리, 도로 오토바이/ 자동차 배기음이 너무 시끄러워서 체류하는 동안 잠을 거의 못 잤습니다. 잠귀 밝은 분은 비추합니다.

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10

Kar Wai

Nov 24, 2024

·

Stayed 3 nights

Facilities are well maintained, clean and tidy. Linen and bed are comfortable. Staff are friendly and helpful speaking good English.

8

Weiyu

Sep 30, 2025

·

Stayed 3 nights

Convenient location once checked in but a bit of a walk from Namba station when you have luggage and it's 30C outside

10

Cynthia

Nov 30, 2024

·

Stayed 5 nights

We arrived early and we were able to check in. The hotel is in a perfect location for exploring Osaka for the first time. The Namba train station is a short walk away, as is the Koromon and Dotonbori Markets. The hotel room was clean and spacious. The front desk staff were friendly and polite. The buffet breakfast was basic. We would definitely stay at Citadines Namba Osaka again.

8

Rosimar

Sep 29, 2025

·

Stayed 2 nights

It was ok. Neighborhood is very crowded and a bit dirty but hôtel was good.

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Dining

Breakfast and the bar get mixed feedback: several enjoyed the variety and value, while others found breakfast average, mislabeled, weak coffee, or overpriced. Many appreciate the attached food hall and abundant nearby dining.

Related guest reviews

8

Kannan

Dec 15, 2024

·

Stayed 8 nights

While the location of the hotel is fantastic , the breakfast was disappointing . Very minimal and lacks variety .

10

Colin

Sep 24, 2025

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Stayed 4 nights

Great location near to good transport links and close to shops, restaurants and bars. Rooms a good size, nicely fitted out and lots of room for storage. Breakfast buffet was ok. Nice bar area and bar manager.

10

Wade

Aug 3, 2024

·

Stayed 3 nights

Beautiful hope which looks brand new rennovated. Close to tons of restaurants. Has very large buffet breakfast included. Great staff.

10

Brittney

Jul 15, 2025

·

Stayed 6 nights

Very nice hotel. Close to a lot of shopping and restaurants. Really enjoyed the food hall downstairs!

6

Siegfried

Oct 20, 2025

·

Stayed 1 night

Gemiddeld verblijf. Ontbijt was wel breed is aanbod maar vaak niet zo gezond. Gemengde service van personeel. Incheck niet warm ontvangen. Andere hulp was wel ok. En dan nog kleine details. Geen water op de kamer. Je moet met een kan ijs en water gaan halen. Weinig extra badkamerspullen dan de basic. Kortom. Prijs-kwaliteit; gemiddeld en dat is niet zo goed voor een naam als Citadines.

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10

Kayo

Oct 1, 2025

·

Stayed 2 nights

大阪万博に行くため友達と２泊しました。部屋はデラックスツインだった為すごく広く、ソファで寛げる空間が広がっていました。お風呂がモノトーンなシックな感じでしたがユニットバスだった為、ソファの空間を少し狭くしてもいいから別々だと嬉しかったです。ソファに置いてあるクッションも可愛く、ナイトウェアも可愛くテンションがあがりました。ドライヤーがMonsterだったので、すぐ髪の毛が乾いて快適でした。チェックインから、モーニングフロアのスタッフさんが殆ど日本人では無い感じでしたが日本語も対応もすごくしっかりしていて良かったです。ただ、モーニングのお料理の札が少し違っているのがあり、角煮と書いてあったのに蓋を開けたら唐揚げが入っていてびっくりしました。モーニングの空間も遊び心があり、壁や柱の装飾などすごく可愛らしかったです。全体的にすごくお洒落で満足でしたので、また機会がありましたら泊まりたいと思いました。

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10

Christian

May 13, 2025

·

Stayed 6 nights

The location was perfect! Right in Namba and not far at all from major shopping in Namba and Den Den town, walkable to Dotonbori and Nippombashi along with so many other notable sites and markets. Room was big and spacious. Breakfast was greaat. Service was great. Would definitely recommend and would stay again.

10

Jerome

Sep 22, 2025

·

Stayed 3 nights

All around good property and staff. Wonderful breakfast

10

Cynthia

Nov 30, 2024

·

Stayed 5 nights

We arrived early and we were able to check in. The hotel is in a perfect location for exploring Osaka for the first time. The Namba train station is a short walk away, as is the Koromon and Dotonbori Markets. The hotel room was clean and spacious. The front desk staff were friendly and polite. The buffet breakfast was basic. We would definitely stay at Citadines Namba Osaka again.

10

Kirstie Louise

Jun 21, 2025

·

Stayed 4 nights

A great location for exploring Osaka, in a beautiful hotel with a great selection of polite, attentive and multilingual staff. The building and lobby were beautiful and fave a great impression and the large corridors and rooms helped to carry that image throughout the hotel. Our room seemed gigantic for a Japanese city hotel and had all the necessary amenities along with some extra bonuses. The buffet breakfast was good and helped set us up for the day, but the optional alternative breakfast at "Spice" was fantastic and I would highly recommend that anyone staying tries that breakfast alternative at least once! Overall a fantastic hotel and one we would definitely consider staying in again.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $146	4 $124	5 $104	6 $120	7 $193
8 $130	9 $131	10 $73	11 $141	12 $149	13 $193	14 $315
15 $168	16 $138	17 $124	18 $156	19 $174	20 $245	21 $353
22 $173	23 $129	24 $133	25 $187	26 $249	27 $212	28 $228
29 $156	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $133	3 $146	4 $133	5 $184
6 $113	7 $124	8 $113	9 $113	10 $111	11 $140	12 $145
13 $113	14 $117	15 $111	16 $124	17 $125	18 $118	19 $161
20 $130	21 $143	22 $133	23 $138	24 $173	25 $198	26 $232
27 $165	28 $180	29 $180	30 $180	31 $259

Citadines Namba Osaka

Prices for Citadines Namba Osaka

Monthly average prices

About this property

Location

Room options

Studio, 2 Twin Beds

Double Room, 1 Bedroom

Executive Double Room

Premier Twin Room

Executive Twin Room

Deluxe Double Room

Family Room

Room, 2 Bedrooms

Twin Room, 1 Bedroom

Deluxe Twin Room

Premier Double Room

Studio (Double)

Guest reviews of Citadines Namba Osaka

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Citadines Namba Osaka

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