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Grand Hotel Excelsior Port Royal - Room
Grand Hotel Excelsior Port Royal - Room
Grand Hotel Excelsior Port Royal - Reception
Grand Hotel Excelsior Port Royal - Pool

Grand Hotel Excelsior Port Royal


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Tennis Courts

  • Housekeeping

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Property description

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. G...
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From

$151
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Hotel Excelsior Port Royal, travellers praise the scenic waterfront setting near Kingston’s airport and relaxing vibe, but report dated rooms, uneven maintenance, and variable amenities that make stays feel inconsistent despite the appealing location and views.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

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4

Karen

IAN-logo

Mar 3, 2026

·

Stayed 1 night

Tje poll was nice
Tje poll was nice

10

Chantel

IAN-logo

Feb 26, 2026

·

Stayed 1 night

I only stayed one night but great customer service. The receptionist was great. I had a problem with my room and was moved immediately. The rooms are very spacious and clean. Only reason I gave 4 stars is because there was no hot water. Not sure why and I was too exhausted to find out. It’s very close to the airport that’s why I stayed there. I will definitely stay there again if I have an early flight.
I only stayed one night but great customer service. The receptionist was great. I had a problem with my room and was moved immediately. The rooms are very spacious and clean. Only reason I gave 4 stars is because there was no hot water. Not sure why and I was too exhausted to find out. It’s very close to the airport that’s why I stayed there. I will definitely stay there again if I have an early flight.

10

Jason

EXP-logo

Jan 15, 2026

·

Stayed 1 night

Restaurant food was excellent
Restaurant food was excellent

6

michael

IAN-logo

Dec 30, 2025

·

Stayed 2 nights

The room was poor. In need of refurbishment.
The room was poor. In need of refurbishment.

6

David

EXP-logo

Dec 7, 2025

·

Stayed 1 night

Somewhat
Somewhat

Port Royal, Port Royal, Jamaica

Location

With a stay at Grand Hotel Excelsior Port Royal in Kingston, you'll be 0.6 mi (0.9 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center. This hotel is 14.6 mi (23.5 km) from National Gallery of Jamaica and 14.6 mi (23.5 km) from African-Caribbean Heritage Centre.

Old Gaol House(0.2 miles)

St Peter’s Church(0.2 miles)

Old Naval Hospital(0.3 miles)

Fort Charles(0.5 miles)

Naval Cemetery(0.6 miles)

Lime Cay Beach(1.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Parking is available on-site and is free. However, it is limited, so guests are encouraged to arrive early.


A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.


Pets are not allowed at the property, but service animals are exempt from this policy.


Check-in is from 2:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


A roundtrip airport shuttle service is available for a surcharge of USD 20 per person, and it operates 24 hours. Guests can arrange the transfer through the front desk.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Elevators are available for ease of access.


The hotel is located in Port Royal, approximately 0.6 miles from Fort Charles and 14.3 miles from Jamaica Conference Center. It is also near several attractions, including Old Gaol House and Lime Cay Beach, with public transport options available.


Yes, the property features an outdoor swimming pool that is accessible 24 hours. It is seasonal and offers a relaxing space for guests.


Children 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.


The property offers rollaway beds for a fee of USD 35 per night, and advance request is required for availability. Cribs are not mentioned in the provided information.


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