Mitsui Garden Hotel Osaka PREMIER

The room was very nice, loved the access to the lounge and onsen.

The airport shuttle was really convenient and all the stuff were super nice

Clean room and good sized. Friendly and attentive staff. The free shuttle service was efficient

Good variety of food in breakfast buffet.

Check in was tedious as stood in a queue to be served, were then taken to the self service check in only to be returned to the back of the check in queue at reception! We had booked a superior room and although my expectation was that it would be small - it was - but made more difficult to manoeuvre around due to unnecessary furniture in place. Made it cluttered. The windows were frosted so no view but on the plus side did open a little for fresh air. There was lots of condensation on the inside of the windows in the mornings - perhaps the reason for a dehumidifier in situ in the room. We had to queue for breakfast (8 groups in the queue) and the restaurant mgr asked if a family would like to split up for breakfast! Dining area too small for the size of the hotel. Cooked food was lukewarm and supplies of fruit and breads not restocked when finished so not much of a choice. On the plus side the onsen was lovely and the location of the hotel good. I would imagine that a river view room would be very nice. All in all it was my least favourite out of the six hotels we stayed in during our trip and I wouldn’t return.