Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 14:00 until 21:00, and check-out is by 10:00. Early check-in or late check-out may be available for an additional fee; guests should contact the property in advance to arrange this.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Urangan, Hervey Bay, within a 15-minute walk of the Esplanade and Reefworld Aquarium. It is approximately 0.6 miles from Great Sandy Straits Marina and 0.8 miles from Hervey Bay Botanic Garden.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor swimming pool.

What are the policies for guests staying with children?

Up to 2 children aged 1 year old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Ramada Encore by Wyndham Whale Cove

What guests think

At Ramada Encore by Wyndham Whale Cove, guests highlight spacious, self-contained apartments and a quiet, gated location near the marina, with generally positive stays tempered by occasional maintenance issues and operational hiccups.

Many appreciate friendly, accommodating staff and convenient on-site parking. Some units feel dated, have shower-over-bath layouts, limited air conditioning, or noise from neighboring apartments. Facilities include a popular pool and spa, though a few guests faced closures or heating issues, and breakfast feedback ranges from excellent to disappointing. Expect a roomy, low-key stay with helpful service and some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and spa are widely enjoyed, and the gated complex offers convenient carport/undercover parking. A few guests reported pool closures or temperature/size issues.

Related guest reviews

6

Annie

Jul 14, 2024

·

Stayed 1 night

Unfortunately property was not very clean and had dirty towels left in a room. Pool was not heated although stated it would be. Location was good.

10

PAUL

May 20, 2025

·

Stayed 3 nights

Swimming pool was very small

8

Deborah

Mar 5, 2023

·

Quiet with excellent pool and spa

8

April

Nov 19, 2024

·

Stayed 5 nights

Overall the place was good, had my own carport space to park under which is great. Apartment was a decent size. Only thing I’ll fault is the cleaning. My toilet wasn’t cleaned. The was 💩 on the side and it needed a good scrub. I had to go out and get something from Woolies to clean it. When you’ve done a long drive the last thing you want to do is clean the toilet in your room you’re paying good money to stay in…

4

julie

Jul 11, 2025

·

Stayed 3 nights

Very disappointed. Hope this place because it had a pool and a spa. Nowhere on the website or booking conditions or any email did they inform me that the pool and spa are currently under renovations made disappointing trip particularly book this place for the extra large size pool.. Unit was perfectly spacious. Did have any internal laundry which was great after travelling for quite a few days units a little out of town about a 20 minute walk to town close to Marina and cafes though. Would’ve appreciated a heads up for some sort of communication regarding the pool be closed and even an offset of some sort of credit towards the booking.

10

Jeffrey

Dec 3, 2022

·

Stayed 3 nights

Comfortable, clean and well equipped unit, with carport parking.

8

david

Jan 21, 2025

·

Stayed 6 nights

great place to stay, staff very friendly and you can use both of the site facilities. the undercover parking was great for the wet weather, room was good and stay was good.

10

Brooke

Sep 26, 2025

·

Stayed 1 night

We were extremely happy with our stay at Ramada Encore, staff were extremely friendly and accommodating from the moment we checked in. Room was clean, amenities easily assessed and well taken care off. Only bad thing about our stay was it didn’t last longer! My kids especially loved the pool and spa area.

8

Ioana

Jan 2, 2025

·

Stayed 1 night

Enjoyed our stay. Kids enjoyed the pool.

8

Lysanne

Oct 22, 2025

·

Stayed 2 nights

Property was well located, gated community.. so felt safe. Near restaurants and bicycles were available for us for free. Nice walking and bike path. Pool was large,warm and clean.

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Cleanliness

Generally clean apartments are noted, but several guests reported lapses such as dirty towels, unvacuumed floors, stained carpets, or missed bathroom cleaning.

Related guest reviews

6

Annie

Jul 14, 2024

·

Stayed 1 night

Unfortunately property was not very clean and had dirty towels left in a room. Pool was not heated although stated it would be. Location was good.

8

Neil

Jan 11, 2026

·

Stayed 6 nights

Clean room.

4

Courtney

Feb 22, 2025

·

Stayed 2 nights

Looked like it hadn’t been vacuumed when we got there on the Thursday aircon was hot

10

Kirstin

Mar 15, 2023

·

Stayed 4 nights

Great stay here - apartment was super tidy and had everything we need. Loved the pool. Location was great - central to the waterfront and shops.

8

April

Nov 19, 2024

·

Stayed 5 nights

Overall the place was good, had my own carport space to park under which is great. Apartment was a decent size. Only thing I’ll fault is the cleaning. My toilet wasn’t cleaned. The was 💩 on the side and it needed a good scrub. I had to go out and get something from Woolies to clean it. When you’ve done a long drive the last thing you want to do is clean the toilet in your room you’re paying good money to stay in…

10

Carly

Jul 3, 2023

·

Stayed 1 night

Our stay was so easy. The apartment was exceptionally clean. Thank you for being so accomodating taking our payment over the phone as well as our after hours check in.

6

Lars

Jan 26, 2025

·

Stayed 3 nights

Great pool. 2 bedroom suite tired. Worn couches. Stained carpets. Dishwasher broken. Great location. Quiet. Only issued one set of keys which is challenging for a family.

10

Renee

Feb 13, 2023

·

Stayed 2 nights

Close proximity to the marina and esplanade. Great sized room. Clean. Staff were super helpful. Lovely facilities

10

Jeffrey

Dec 3, 2022

·

Stayed 3 nights

Comfortable, clean and well equipped unit, with carport parking.

10

Martina

Sep 14, 2025

·

Stayed 3 nights

Das Apartment ist erneut Teil einer Anlage, in der auch Leute fest wohnen. Das Apartment 45 lag im 1. OG, nicht barrierefrei. Es war alles in der großen Küche vorhanden was man braucht. Insgesamt 6 Betten (1 Doppelbett, 2 Einzelbetten und eine Schlafcouch, jeweiils in getrennten Räumen), allerdings nur 1 Bad, dies aber mit 2 Türen, was bei 2 Erwachsenen und 2 Kindern vielleicht noch funktioniert, bei vier Erwachsenen aber durchaus für Probleme sorgen könnte. Die Möbel waren aufeinander abgestimmt, kein wildes Zusammengewürfel. Insgesamt 3 Fernseher. Alles sehr sauber. Der Balkon geht zum schön gestalteten Innenbereich mit Pool raus. Carport vorhanden.

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Rooms

Spacious, self-contained apartments suit families and longer stays. Some units feel dated, feature shower-over-bath layouts and limited air conditioning, and a few reported noise from upstairs or uncomfortable beds.

Related guest reviews

8

Ian

Sep 12, 2024

·

Stayed 3 nights

Stayed for 3 nights in a really nice apartment with individual touches , nice furnishings the only down side was the shower. It was over a small bath that was not very wide making it awkward to wash properly. If the bath/shower was replaced with a walk in unit the Apartment would tick all the boxes.

6

Lars

Jan 26, 2025

·

Stayed 3 nights

Great pool. 2 bedroom suite tired. Worn couches. Stained carpets. Dishwasher broken. Great location. Quiet. Only issued one set of keys which is challenging for a family.

10

Sandra

Sep 7, 2023

·

Stayed 2 nights

We had a one-bedroom unit that was very spacious and had everything you could want or need for a relaxing time away.

6

Bernard

Aug 31, 2024

·

Stayed 4 nights

The first apartment they put us in had a shower over bath. This is not acceptable because of my medical conditions and they did assure us that we had a walk in shower. They put us in another apartment which was quite good. Then we had to move to another suite for the last night so most of our last day was moving to another building.

8

Michelle

Apr 18, 2024

·

Stayed 2 nights

A safe and spacious townhouse with plenty of room for 3 adults and 2 kids. Comfortable beds and lounge. Supplies and utensils are basic. Guests should bringing their own detergents and toiletries.

6

Suzie

Oct 8, 2023

·

Stayed 3 nights

The unit was nice and spacious. However, the noise from above unit was not ideal and when you sleep in a different bed, you expect it to be comfortable (as this is the most important thing). The bed was absolutely horrible. Both my husband and I had sore backs from the experience. Shame, because the unit was a great size and the pool area was great too,

10

Winston

Jul 24, 2025

·

Stayed 5 nights

An excellent place to stay. Apartment catered so well for a comfortable stay. Everything needed for a holiday was in the apartment. Many thanks

6

Abishek

Jan 20, 2025

·

Stayed 1 night

Booked 2 bedroom suite and both didn't had aircon and it was not mentioned in room description.

10

Brooke

Sep 8, 2024

·

Stayed 2 nights

Our 2br unit was fantastic. Was really well appointed, comfortable and spacious. Would definately stay here again. Loved thw ping pong table and pool/bbq area too.

10

Dianne

Nov 5, 2024

·

Stayed 3 nights

Got a upgrade to a three bedroom townhouse. Was great having such a big apartment. Nice place to stay.

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Service

Staff are frequently described as friendly and accommodating, with helpful support for check-in and special requests. Occasional communication or process issues occurred, including limited keys, after-hours/site check-in difficulties, and unexpected facility closures.

Related guest reviews

10

Linda

Aug 12, 2024

·

Stayed 2 nights

Front of house staff were excellent. And went out of their way to assist, choosing the right room for me, plus assistance with IT things. Will go and stay there again

8

Ashley

Jul 23, 2025

·

Stayed 1 night

Booked with breakfast option. Restaurant closed no option no refund

4

Leonie

Sep 30, 2023

·

Stayed 2 nights

Not able to check in at site was troublesome. Also I expected more air conditioning units.

10

Carly

Jul 3, 2023

·

Stayed 1 night

Our stay was so easy. The apartment was exceptionally clean. Thank you for being so accomodating taking our payment over the phone as well as our after hours check in.

6

Lars

Jan 26, 2025

·

Stayed 3 nights

Great pool. 2 bedroom suite tired. Worn couches. Stained carpets. Dishwasher broken. Great location. Quiet. Only issued one set of keys which is challenging for a family.

10

Renee

Feb 13, 2023

·

Stayed 2 nights

Close proximity to the marina and esplanade. Great sized room. Clean. Staff were super helpful. Lovely facilities

4

julie

Jul 11, 2025

·

Stayed 3 nights

Very disappointed. Hope this place because it had a pool and a spa. Nowhere on the website or booking conditions or any email did they inform me that the pool and spa are currently under renovations made disappointing trip particularly book this place for the extra large size pool.. Unit was perfectly spacious. Did have any internal laundry which was great after travelling for quite a few days units a little out of town about a 20 minute walk to town close to Marina and cafes though. Would’ve appreciated a heads up for some sort of communication regarding the pool be closed and even an offset of some sort of credit towards the booking.

6

Bernard

Aug 31, 2024

·

Stayed 4 nights

The first apartment they put us in had a shower over bath. This is not acceptable because of my medical conditions and they did assure us that we had a walk in shower. They put us in another apartment which was quite good. Then we had to move to another suite for the last night so most of our last day was moving to another building.

8

david

Jan 21, 2025

·

Stayed 6 nights

great place to stay, staff very friendly and you can use both of the site facilities. the undercover parking was great for the wet weather, room was good and stay was good.

10

Brooke

Sep 26, 2025

·

Stayed 1 night

We were extremely happy with our stay at Ramada Encore, staff were extremely friendly and accommodating from the moment we checked in. Room was clean, amenities easily assessed and well taken care off. Only bad thing about our stay was it didn’t last longer! My kids especially loved the pool and spa area.

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Location

Convenient for the marina, esplanade, and waterfront, with a quiet, safe feel. It is a bit removed from the main town, and many guests found a car useful.

Related guest reviews

10

Derek

Oct 12, 2025

·

Stayed 3 nights

This was the perfect choice for our stay in Hervey bay. Close to the trips and pickup points. The room or should I say apartment was perfect for us. We managed to do all our laundry and get it dry on our last evening. We checked out and sat around the pool whilst waiting for our airport transfer and had a cheeky last dip. We also had a breakfast on our last day and this was brilliant. We filled up for the day and the choice was great. Thank you for making our stay perfect.

10

Morgan-lee

Sep 10, 2023

·

Stayed 2 nights

Nice quiet spot and rooms were really nice.

10

Kirstin

Mar 15, 2023

·

Stayed 4 nights

Great stay here - apartment was super tidy and had everything we need. Loved the pool. Location was great - central to the waterfront and shops.

8

Karin

Feb 12, 2026

·

Stayed 3 nights

Resort område med stora fräscha lägenheter. Bra pool område men en bit till stranden och centrum

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10

Renee

Feb 13, 2023

·

Stayed 2 nights

Close proximity to the marina and esplanade. Great sized room. Clean. Staff were super helpful. Lovely facilities

4

julie

Jul 11, 2025

·

Stayed 3 nights

Very disappointed. Hope this place because it had a pool and a spa. Nowhere on the website or booking conditions or any email did they inform me that the pool and spa are currently under renovations made disappointing trip particularly book this place for the extra large size pool.. Unit was perfectly spacious. Did have any internal laundry which was great after travelling for quite a few days units a little out of town about a 20 minute walk to town close to Marina and cafes though. Would’ve appreciated a heads up for some sort of communication regarding the pool be closed and even an offset of some sort of credit towards the booking.

10

Olenka

Oct 20, 2023

·

Stayed 2 nights

Beautiful location and excellent clean facilities

8

Lorraine

Aug 2, 2025

·

Stayed 4 nights

Walkable to Boat Harbour area but you need a car for most places.

8

Lysanne

Oct 22, 2025

·

Stayed 2 nights

Property was well located, gated community.. so felt safe. Near restaurants and bicycles were available for us for free. Nice walking and bike path. Pool was large,warm and clean.

10

Kane

Jan 6, 2024

·

Stayed 8 nights

Comfortable and modern, close to Hervey Bay esplanade and the ocean.

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Dining

Breakfast feedback is mixed, from excellent variety and quality to disappointing buffet offerings. One guest reported the restaurant was closed despite a breakfast booking and no refund.

Related guest reviews

10

Derek

Oct 12, 2025

·

Stayed 3 nights

This was the perfect choice for our stay in Hervey bay. Close to the trips and pickup points. The room or should I say apartment was perfect for us. We managed to do all our laundry and get it dry on our last evening. We checked out and sat around the pool whilst waiting for our airport transfer and had a cheeky last dip. We also had a breakfast on our last day and this was brilliant. We filled up for the day and the choice was great. Thank you for making our stay perfect.

8

Ashley

Jul 23, 2025

·

Stayed 1 night

Booked with breakfast option. Restaurant closed no option no refund

8

Patricia

Jul 28, 2024

·

Stayed 2 nights

Townhouse at Ramada Whale Cove was adequate for our stay. Didn't like the fact though that garage entrance door and main timber entrance door don't have any insect screening into home and not sealed well to prevent cockroachs entering the living spaces. We had the buffet breakfast offered at Smokey Joes, it was dissapointing to us adults, kids didn't notice with their basic breakfast choosing. Pastries were undercooked, chewy and tasteless, bacon wasn't cooked well. Pancakes flat and flavourless. More like a flat crepe in texture. The one and only poached egg left in the container for myself at the time was cold but cooked well. Overall very average for what we expected from the Ramada. Family was dissapointed also that the children couldn't ride their small bikes inside the property grounds near our townhouse. Wouldn't stay at Whale Cove again as not very family friendly and basic overall.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $205	13 $201	14 $192	15 $191	16 $191	17 $189
18 $189	19 $190	20 $191	21 $191	22 $191	23 $191	24 $191
25 $191	26 $191	27 $191	28 $191	29 $191	30 $191	31 $191

Su	Mo	Tu	We	Th	Fr	Sa
1 $191	2 $191	3 $189	4 $191	5 $191	6 $191	7 $191
8 $191	9 $191	10 $191	11 $218	12 $183	13 $184	14 $184
15 $184	16 $183	17 $184	18 $190	19 $184	20 $183	21 $190
22 $190	23 $184	24 $183	25 $184	26 $184	27 $184	28 $183
29 $218	30 $184

Ramada Encore by Wyndham Whale Cove

About this property

Location

Room options

2 Bedroom Apartment

1 Bedroom Apartment

Guest reviews of Ramada Encore by Wyndham Whale Cove

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Ramada Encore by Wyndham Whale Cove

Prices for upcoming dates