Carlton Park Hotel Rotherham

I recently stayed at the Carlton Park Hotel on a business trip to the area to photograph an Engagement ceremony in the area. The only reason I have given 4 stars for the 'Property condition and facilities' is because it is a work in progress and the staff are working extremely hard to restore the Hotel to it's former glory after being closed and vandalised for nearly 2 years. The hotel has only reopened it's doors to guests a month ago after being purchased by a chain of hotels and work is underway to upgrade everything in and around the hotel. My stay was very enjoyable and Ali and the team ensured that everything was perfect about my time there. The room was very spacious and comfortable with fresh linen, plenty of storage space, an iron, fan, tea/coffee facilities, TV and free WiFi. The reception area was always maintained to the highest standards and there is fresh carpeting, painting and decorating throughout the accommodation. There is plenty of parking and a Tesco Express nearby and the hotel is only a 10 minute drive to the centre of Rotheram. Once all the Reception rooms, bars and restaurant, indoor swimming pool, gymnasium and garden areas are restored, the hotel is going to become another fantastic hotel and venue for Rotheram visitors. I definitely recommend the hotel if you are looking for a quiet, friendly and comfortable stay at very affordable prices.

Nice receptionist Free parking

No facilities I.e Bar, lounge area etc Youths hanging around in a car in the car park for hours. I use Hotel.com all the time and would recommend you do use this hotel.

Top 2 floors closed off with no reason given, bar area closed with no reason given. one of the room had constant flashing light even when it was switch off. another room had, had the toilet used prior to us going into the room. rust by the sink where a Stanley blade had sat for a while.

Room was clean & tidy. Other than checking in never saw anyone. Would have been good to know is housing asylum seekers. No bar or breakfast

Just awful 😞 a large empty car park except for one car and a smashed glass bar door covered up with a piece of plywood greeted you when you drove in. It spoke volumes really. We checked in which was pleasant enough by a helpful young man, and checked out again 5 minutes later. Not a good sign when the cleaning team were still cleaning the bedrooms at 4.30pm. But the main thing was the overwhelming smell of the corridors and the rooms was enough to make your eyes water and you could still smell it long after you had left. A heady combination of Jeys fluid and a woody 1960s hippy joss sticks aroma. Made you feel quite sick and headachy to be honest. There was no escape, it was everywhere. On folding back the duvet there was brownish paper flecks (?) on the white sheet, no idea what they were. Then in one of the dressing table draws there was drugs paraphernalia, used cigarette ends, shreds of baccy, one random playing card and white powder residue 😱 we shut the drawer and decide to check out of there. When we told the young guy on reception, he was most apologetic and offered us to change bedrooms to some downstairs, but we politely declined and we’re heading towards the door by this point. We were looking forward to our stay there but it just wasn’t for us. The owners had really tried but I think it’s a continuous money pit for them. It might be cheap if you are watching the pennies and want somewhere to crash for the night, but definitely not cheerful.

Nice reception area but a bit lifeless. Good size rooms. Did ask for extra pillows but the didn't arrive! Easy free parking.

Overall very good value. The room was clean, however there was no toilet roll, the toilet had dirty marks in the water part of the toilet. There was a big wheelie bin sitting in the disabled parking when I arrived which meant I needed to park slightly further away. The staff at check-in were helpful but I had messaged the hotel 3 times before I arrived and I never received a response.

DO NOT STAY AT THIS HOTEL: I found out about the gym and pool and bar services when checking in which was disappointing but having arrived late I didn't have time to find another hotel that night. After several complaints about the Internet not working and the TV Not accepting my firestick the managers offered a free night accommodation, I refused this as I didn't want to stay there again, they then promised some money back and after several attempts to get this sorted including a return visit to the property they promised to ring me back after talking to the owner, I still haven't heard anything. Unacceptable customer service for a hotel and a blatant disregard about genuine complaints.

The 'hotel' is not really fit for regular visitors. We appeared to be the only 'guests'- there were a few, very poorly dressed Asian men around who clearly spoke no English. Breakfast ( which we declined) was white sliced bread, some sort of butter- substitute spread and a PGtips T bag. We were told there was a kettle in the corner. It was all extremely odd. All other facilities- bar, fitness room etc were decaying behind closed doors. On the plus side, the 2 male staff members who dealt with us were pleasant, polite and brought us extra pillows, towels and a blanket. Possibly these should have been provided in the first place. The bed was reasonably comfortable and the room fairly clean- though had clearly sen better days. No hairdryer, no glasses- just very, very basic. I would advise caution to anyone thinking of staying there. We only stayed our 4 nights as we had a relative close by so only used the room to sleep.

We had no bath plug or shower curtain either, they did come quickly to put the shower curtain in, but we still had no bath plug. We then had to be moved to another room from a twin to a large double, due to the room we were in which had a bug infestation all over the beds and at the back of the beds all up the wall. There were people hanging around at the front of the hotel smoking naughty substances. We were promised a free nights stay for the inconvenience but I am yet to recieve a call or email to confirm it.

The room was so dirty. Luckily there was fresh bedding but there was a dead moth on the wall. The bath had not been cleaned it still had hair in from the people before. The was stains all down the walls and doors. I would not stay here again. It was very disappointing

The hotel was terrible. It was dirty, the sink had not been cleaned and the towels had stains on them. The door would not close without slamming it leading to the wall being damaged. The draw was broken also. There was also a constant stop and start vibration noise which woke me at 6:30am and was so irritating I could not sleep. The hotel was cheap however this does not justify it being dirty and having damages. Awful place, would never stay there again!!

We opened the door and was hit with horrible smell of cigarette smoke, the room needs refurbishing its dirty and dated, the bathroom had black mould around the bath and sink,we checked straight out could not stay a night in that room

Rooms looked tired with wall paper peeling from wall. Bed was very uncomfortable unsteady. Bathroom was filthy, with think limescale and mould on the shower head, toilet needed a clean and rust over the chrome items.

Absolutely disgusting we couldnt even stay the night the room stank the hotel had smashed picture frames everywere, room looke like someone just had 100 cigs an hour with how yellow it was shower didnt work no plug for the bath i wouldnt even let me dog stay there, we told him to keep his money and we left

The whole property was in serious need of refurbishing although the bathroom was clean with a new walk-in shower the bed linen and towels were clean the carpet was dirty breakfast was poor I only had a bowl of cereal and toast the few staff I dealt with were very pleasant it’s a shame it could be a very nice hotel the area in which it is situated is pleasant

Upon arrival the first thing that struck me was how shabby the exterior of the building looked. The doorway we headed to was indeed boarded up! It looked incredibly dated. After entering through a different doorway we were facing the reception where the hotel receptionist took some details and gave us our key. Our room was first floor. Upon entering our twin bedded room the first thing that struck me was the small size, this followed immediately by the smell of cigarettes and what i can only describe as a musty odour. The decor in the room was incredibly dated, the windows were filthy, the furniture was tatty, and the wallpaper looked damp. Not great at all. The bathroom was awful. Mould around the shower head, around the taps, around the bath etc. Looking into the toilet i was greeted with, nasty looking stains. I did my best to not touch the shower curtain at all. On a slight positive the bed linen looked ok. Only one pillow however. The tea making facilities were basic, though one of the cups were dirty. In hindsight i should of demaded another room or full refund following all of the negatives. Some friends joined us for our last day. They were given a room on the ground floor and were only staying for one night. They were greeted by a worse situation than ours! The carpet in places was actually damp, with black mould, one wall in particular was wet, wallpaper peeling. They even had mould on the bed sheets! Trully horrific, i'll never forget this hotel. Disgusti

This hotel has the potential to be nice, but sadly it isn't. When walking into reception to the smell of cigarette smoke our stay didn't start very well. I don't know if the hotel allows smoking but if it does then its the kind of place that attracts people who aren't very considerate the others. The smoke continued to find us during the night through the bathroom extractor fan. The room itself looked ok on the surface but its dated and has not been modernised - e.g no plug sockets by the bed. It wasn't that clean with other peoples hair still lying around. Turning on the bathroom light was followed by 2 minutes of strobe lighting from a dodgy bulb. After a few visits we gave up and left the light on all night. The bathrooms really let things down further. The doors stuck and were too big for the frame. They had to be slammed hard to shut. I know our room wasn't the only one with this issue as I was woken up by other guests slamming theirs several times. The shower was terrible. The temperate gauge did nothing but spin around pointlessly and the pressure was just a trickle. We could see through open doors that some communal areas and reception spaces were under going renovation but they didn't look like full strips and refurbs, more a quick cheap facelift that isn't going to last. If I had to find a positive the biscuits with the tea and coffee were nice. I do hope the money starts coming in so this hotel can be given some much needed love and attention.

The Carlton Park hotel used to be a grand place, but it has clearly fallen on hard times. That is reflected in almost every aspect of the place. I had to write a list of the issues we had because there were too many, split into outright bad and nice-to-haves. Bad - The 'secure' door to the rooms corridor was never secure - the WiFi regularly cut in and out, and was not particularly fast - The room was unclean, dust all over, bathroom tiles were grubby, not fully vacuumed - shower sprays past the shower door soaking the bathroom, and the fan can't keep up with moisture. The temperature control also couldn't go cold enough. - walks are paper thin. We could hear our neighbours TV on all night. - the windows couldn't open, but we somehow still smelled cigarette smoke from time to time - through the walls?! Nice to haves: - pillows were far too thin, would have needed extras - duvet was rubbish but manageable - half the place is old, worn but grand. The other half is cheap replacements which look tatty. The worst part is the Brentwood hotel right next door does all of the above without issue, and for only very little extra cost! This place was not suitable for us as a couple visiting family. Despite booking for 2 nights we only stayed the 1. I would not recommend staying here unless you're looking for a cheap stop for working travel, and even then I would hesitate.

The hotel building is in obvious need of renovation but our family room was warm and clean. The beds were comfortable. We just wanted somewhere to shower and sleep so it suited our needs and we were not disturbed by noise. We did not want corn flakes for breakfast so we went to Morrisons and had a full English for £6 .

The door to the room had obviously been damaged before preventing auto closure. Wall paper peeling off the wall. TV didn’t work properly. Disturbance at 11:30pm with shouting and bang on a door and calls to contact police. Eventually settled down but not without disturbing sleep.

We had a warm comfortable room and had a good night's sleep, so what more can you ask for. Would certainly book again.

It's a benefits hotel, outdated no facilities, WiFi from the dial-up era

Decor is a little bit tired, mostly clean although the shower head hadn't been cleaned in a long while. Staff were pleasant and helpful but have the air of someone that had been dragooned in to manning the desk due to wearing tracksuit bottoms and a puffer jacket. Quite quiet, and the bed was comfortable. Tea, coffee and kettle in the room. WiFi and mobile reception was not good. It was fine for my needs and I slept well.

Reception staff scruffy Continuosly talking on the phone to afriend whilst checking me in. Corridors smelled of cigarettes Small room with no chair Bed uncomfortable

We stayed in room 113 which is a newly decorated room.All the rooms b4 that looked dated and old…our room was really nice and the super king bed was really comfortable.The hotel was very clean and had lots of free parking

The Carlton Park hotel used to be a grand place, but it has clearly fallen on hard times. That is reflected in almost every aspect of the place. I had to write a list of the issues we had because there were too many, split into outright bad and nice-to-haves. Bad - The 'secure' door to the rooms corridor was never secure - the WiFi regularly cut in and out, and was not particularly fast - The room was unclean, dust all over, bathroom tiles were grubby, not fully vacuumed - shower sprays past the shower door soaking the bathroom, and the fan can't keep up with moisture. The temperature control also couldn't go cold enough. - walks are paper thin. We could hear our neighbours TV on all night. - the windows couldn't open, but we somehow still smelled cigarette smoke from time to time - through the walls?! Nice to haves: - pillows were far too thin, would have needed extras - duvet was rubbish but manageable - half the place is old, worn but grand. The other half is cheap replacements which look tatty. The worst part is the Brentwood hotel right next door does all of the above without issue, and for only very little extra cost! This place was not suitable for us as a couple visiting family. Despite booking for 2 nights we only stayed the 1. I would not recommend staying here unless you're looking for a cheap stop for working travel, and even then I would hesitate.

I stayed at the Carlton Park Hotel on a Saturday night with my wife and her brother. We booked a family room which had a double bed and a single bed, and for the price, it wasn’t too bad. The hotel is a bit outdated, but for a quick and affordable stay, it did the job. When we first walked into the room, there was a bit of an odd smell, but it wasn’t anything unbearable, and we got used to it. The room was also really hot when we arrived, with the radiators cranked up to the max. I’ve seen some past reviews mention cold rooms, so maybe they were trying to compensate for that. Once we turned down the heat and opened the window, the temperature was more comfortable. The bathroom was clean, and the shower worked just fine. It wasn’t anything luxurious, but it got the job done. The bed itself was okay—comfortable enough for the night—but the pillows were a bit flat, and there was only one per person, which wasn’t ideal. The view from our window was a little disappointing, though. Looking out across the garden, we could see a window that was falling apart and some wood stacked nearby, which didn’t really add to the aesthetic of the place. That being said, for the price we paid, it wasn’t a disaster. The TV worked fine, and it was a decent, no-frills place to crash for the night. If you’re just looking for an affordable layover or somewhere to sleep for the night, this place works. I've stayed at much more expensive hotels that offered the same level of comfort, so I was pleasa

Check in wasn't great as there were no staff on the reception desk. Overall the rooms were fine and clean. There was a strong smell of cannabis being smoked in the hotel which was not great as my young daughter was staying too. No breakfast available on site, no information in the rooms about check out time etc Could only find two plug sockets per room.

Fantastic hotel friendly staff

The hotel was a bit dated but staff were very friendly and efficient.

I recently stayed at the Carlton Park Hotel on a business trip to the area to photograph an Engagement ceremony in the area. The only reason I have given 4 stars for the 'Property condition and facilities' is because it is a work in progress and the staff are working extremely hard to restore the Hotel to it's former glory after being closed and vandalised for nearly 2 years. The hotel has only reopened it's doors to guests a month ago after being purchased by a chain of hotels and work is underway to upgrade everything in and around the hotel. My stay was very enjoyable and Ali and the team ensured that everything was perfect about my time there. The room was very spacious and comfortable with fresh linen, plenty of storage space, an iron, fan, tea/coffee facilities, TV and free WiFi. The reception area was always maintained to the highest standards and there is fresh carpeting, painting and decorating throughout the accommodation. There is plenty of parking and a Tesco Express nearby and the hotel is only a 10 minute drive to the centre of Rotheram. Once all the Reception rooms, bars and restaurant, indoor swimming pool, gymnasium and garden areas are restored, the hotel is going to become another fantastic hotel and venue for Rotheram visitors. I definitely recommend the hotel if you are looking for a quiet, friendly and comfortable stay at very affordable prices.

It was amazing with friendly and accommodating staff.

Nice reception area but a bit lifeless. Good size rooms. Did ask for extra pillows but the didn't arrive! Easy free parking.

Staff were super helpful with every one of our needs and the hotel is great value for the price, would definitely recommend for low cost place to stay

Overall very good value. The room was clean, however there was no toilet roll, the toilet had dirty marks in the water part of the toilet. There was a big wheelie bin sitting in the disabled parking when I arrived which meant I needed to park slightly further away. The staff at check-in were helpful but I had messaged the hotel 3 times before I arrived and I never received a response.

DO NOT STAY AT THIS HOTEL: I found out about the gym and pool and bar services when checking in which was disappointing but having arrived late I didn't have time to find another hotel that night. After several complaints about the Internet not working and the TV Not accepting my firestick the managers offered a free night accommodation, I refused this as I didn't want to stay there again, they then promised some money back and after several attempts to get this sorted including a return visit to the property they promised to ring me back after talking to the owner, I still haven't heard anything. Unacceptable customer service for a hotel and a blatant disregard about genuine complaints.

Had the room for 3 days no member of staff ever entered the room to change towels change bed or clean had to ask at reception for toilet rolls first morning came out the room to find 3 ambulance crews in the corridor next to our room there had been an incident next to our room that first night came out the hotel 3 ambulances and 3 police cars and we then had the police sat outside of that room for the next 3 days of our stay no explanation or offer to move by staff concerning and frightening would never return to that hotel

Check in wasn't great as there were no staff on the reception desk. Overall the rooms were fine and clean. There was a strong smell of cannabis being smoked in the hotel which was not great as my young daughter was staying too. No breakfast available on site, no information in the rooms about check out time etc Could only find two plug sockets per room.

The hotel building is in obvious need of renovation but our family room was warm and clean. The beds were comfortable. We just wanted somewhere to shower and sleep so it suited our needs and we were not disturbed by noise. We did not want corn flakes for breakfast so we went to Morrisons and had a full English for £6 .

I recently stayed at the Carlton Park Hotel on a business trip to the area to photograph an Engagement ceremony in the area. The only reason I have given 4 stars for the 'Property condition and facilities' is because it is a work in progress and the staff are working extremely hard to restore the Hotel to it's former glory after being closed and vandalised for nearly 2 years. The hotel has only reopened it's doors to guests a month ago after being purchased by a chain of hotels and work is underway to upgrade everything in and around the hotel. My stay was very enjoyable and Ali and the team ensured that everything was perfect about my time there. The room was very spacious and comfortable with fresh linen, plenty of storage space, an iron, fan, tea/coffee facilities, TV and free WiFi. The reception area was always maintained to the highest standards and there is fresh carpeting, painting and decorating throughout the accommodation. There is plenty of parking and a Tesco Express nearby and the hotel is only a 10 minute drive to the centre of Rotheram. Once all the Reception rooms, bars and restaurant, indoor swimming pool, gymnasium and garden areas are restored, the hotel is going to become another fantastic hotel and venue for Rotheram visitors. I definitely recommend the hotel if you are looking for a quiet, friendly and comfortable stay at very affordable prices.

Excellent place to stay , on a bus route

Good location. Very good staff.

Decor is a little bit tired, mostly clean although the shower head hadn't been cleaned in a long while. Staff were pleasant and helpful but have the air of someone that had been dragooned in to manning the desk due to wearing tracksuit bottoms and a puffer jacket. Quite quiet, and the bed was comfortable. Tea, coffee and kettle in the room. WiFi and mobile reception was not good. It was fine for my needs and I slept well.

The hotel building is in obvious need of renovation but our family room was warm and clean. The beds were comfortable. We just wanted somewhere to shower and sleep so it suited our needs and we were not disturbed by noise. We did not want corn flakes for breakfast so we went to Morrisons and had a full English for £6 .

No facilities I.e Bar, lounge area etc Youths hanging around in a car in the car park for hours. I use Hotel.com all the time and would recommend you do use this hotel.

Top 2 floors closed off with no reason given, bar area closed with no reason given. one of the room had constant flashing light even when it was switch off. another room had, had the toilet used prior to us going into the room. rust by the sink where a Stanley blade had sat for a while.

Room was clean & tidy. Other than checking in never saw anyone. Would have been good to know is housing asylum seekers. No bar or breakfast

Just awful 😞 a large empty car park except for one car and a smashed glass bar door covered up with a piece of plywood greeted you when you drove in. It spoke volumes really. We checked in which was pleasant enough by a helpful young man, and checked out again 5 minutes later. Not a good sign when the cleaning team were still cleaning the bedrooms at 4.30pm. But the main thing was the overwhelming smell of the corridors and the rooms was enough to make your eyes water and you could still smell it long after you had left. A heady combination of Jeys fluid and a woody 1960s hippy joss sticks aroma. Made you feel quite sick and headachy to be honest. There was no escape, it was everywhere. On folding back the duvet there was brownish paper flecks (?) on the white sheet, no idea what they were. Then in one of the dressing table draws there was drugs paraphernalia, used cigarette ends, shreds of baccy, one random playing card and white powder residue 😱 we shut the drawer and decide to check out of there. When we told the young guy on reception, he was most apologetic and offered us to change bedrooms to some downstairs, but we politely declined and we’re heading towards the door by this point. We were looking forward to our stay there but it just wasn’t for us. The owners had really tried but I think it’s a continuous money pit for them. It might be cheap if you are watching the pennies and want somewhere to crash for the night, but definitely not cheerful.

The whole property was in serious need of refurbishing although the bathroom was clean with a new walk-in shower the bed linen and towels were clean the carpet was dirty breakfast was poor I only had a bowl of cereal and toast the few staff I dealt with were very pleasant it’s a shame it could be a very nice hotel the area in which it is situated is pleasant

DO NOT STAY AT THIS HOTEL: I found out about the gym and pool and bar services when checking in which was disappointing but having arrived late I didn't have time to find another hotel that night. After several complaints about the Internet not working and the TV Not accepting my firestick the managers offered a free night accommodation, I refused this as I didn't want to stay there again, they then promised some money back and after several attempts to get this sorted including a return visit to the property they promised to ring me back after talking to the owner, I still haven't heard anything. Unacceptable customer service for a hotel and a blatant disregard about genuine complaints.

The 'hotel' is not really fit for regular visitors. We appeared to be the only 'guests'- there were a few, very poorly dressed Asian men around who clearly spoke no English. Breakfast ( which we declined) was white sliced bread, some sort of butter- substitute spread and a PGtips T bag. We were told there was a kettle in the corner. It was all extremely odd. All other facilities- bar, fitness room etc were decaying behind closed doors. On the plus side, the 2 male staff members who dealt with us were pleasant, polite and brought us extra pillows, towels and a blanket. Possibly these should have been provided in the first place. The bed was reasonably comfortable and the room fairly clean- though had clearly sen better days. No hairdryer, no glasses- just very, very basic. I would advise caution to anyone thinking of staying there. We only stayed our 4 nights as we had a relative close by so only used the room to sleep.

Check in wasn't great as there were no staff on the reception desk. Overall the rooms were fine and clean. There was a strong smell of cannabis being smoked in the hotel which was not great as my young daughter was staying too. No breakfast available on site, no information in the rooms about check out time etc Could only find two plug sockets per room.