Is parking available at the property?

Self parking is available on-site for a fee of AUD 20 per day, which includes in/out privileges. However, parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately AUD 39.90 for adults and AUD 19.90 for children.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Broadbeach, just steps from The Star Gold Coast and a 5-minute walk from Pacific Fair Shopping Centre. It is approximately 0.4 miles from the Gold Coast Convention and Exhibition Centre and 2.1 miles from Surfers Paradise Beach.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including an outdoor heated pool. Pool access is available from 6:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age, but rollaway or extra beds are available for AUD 50.00 per day.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for an additional fee of AUD 50.00 per day. Cribs are not available. Advance request for rollaway beds is recommended.

The Star Residences Gold Coast Aparthotel

Average nightly price at The Star Residences Gold Coast by month, last 12 months (USD)
Month	Average price
January	US$249
February	US$197
March	US$162
April	US$222
May	US$249
June	US$208
July	US$240
August	US$223
September	US$209
October	US$186
November	US$187
December	US$223

What guests think

The Star Residences - Gold Coast draws praise for modern, spacious apartments with spectacular views and a convenient Broadbeach location connected to dining, pools and amenities, but frequent complaints centre on elevator wait times and confusing, cumbersome parking.

Many guests highlight clean, well-equipped rooms and family-friendly facilities like multiple pools, a gym, sauna and steam room. Service is generally friendly, though communication and problem resolution can be inconsistent. Recurrent downsides include bright bedrooms due to thin blinds, occasional noise, and some uncomfortable beds. Best suited to travellers seeking contemporary apartments with lots of on-site conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy multiple pools plus a gym, sauna and steam room, and convenient on-site amenities within the Star complex. Parking is a recurring pain point due to confusing access, limited signage and number-plate recognition issues; occasional pool cleanliness or closures are reported.

Related guest reviews

10

Keiran

5 Oct 2025

·

Stayed 2 nights

The gym was very enjoyable, the pool was very clean and an overall great experience. Great atmosphere

8

Hamid

4 Apr 2024

·

Stayed 1 night

Overall we had a pleasent exprience staying in Star Residence, however on arrival finidng the right parking spot wasn't an easy one. There wasn't enough signs to guid us to the right location in car park.

6

Caroline

18 Sept 2025

·

Stayed 2 nights

Didn't like how far away the parking was and the information wasn't very good.

10

Paul

29 Aug 2024

·

Stayed 2 nights

Amazingly convenient complex. Access to 3 different pools. Gym has a great sauna and steam room with pool overlooking Broadbeach. Close walk to restaurants, with options inside the complex also.

10

Diane

27 Oct 2024

·

Stayed 2 nights

Easy to get around. Good signage and parking

8

Alistair

14 Aug 2025

·

Stayed 2 nights

The appalling amount of cigarette butts in the pool

10

LESLIE

23 Mar 2023

·

Stayed 7 nights

Appartement fonctionnel, propre et tout le nécessaires . Dommage que la grande piscine etait pas disponible mais celle du 20 eme etage est tres sympa.

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8

Anastasia

3 Jan 2025

·

Stayed 5 nights

The only thing about this properly no clear signs of when you leave the car park yo say “Way Out”

10

Catherine

14 Aug 2025

·

Stayed 2 nights

Two bed apartment was perfect nice & clean heaps of space and it had everything we needed. Thank god the smaller pool was heated kids had a ball & the bbq area was perfect space for our guests to gather before dinner. Can’t wait to go back

10

Michele

1 Feb 2025

·

Had a fantastic stay at the residence at star staff at reception were helpful. However we did have an issue with the car park the number plate recognition was not working so every time we needed to get out which on some days was 2-3 times we had to go to reception in order to get out and then go back up to the car. Considering we were paying $20. A day for the car park which became truly inconvenient.

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Cleanliness

Overall feedback points to clean, well-presented apartments. A few guests noted lapses such as dusty floors or stained furnishings.

Related guest reviews

6

Lisa

1 Oct 2024

·

Stayed 4 nights

The standard of finishing in the apartment was average, the roller blinds had huge gaps so the bedrooms are so bright from 5am, the floors are uneven going into the bathrooms. The couch was all stained. It’s disappointing for a property of this standard. The actual Star property and facilities are excellent.

10

Stephanie

20 Oct 2025

·

Stayed 4 nights

Clean room, stylish and close to everything

10

Jack

22 Nov 2025

·

Stayed 1 night

Room was clean. Very spacious! Had everything we needed. Plenty of TV channels on main TV. Amazing view. Lifts just took too long and too many people but it was the first day of schoolies

10

Yianni

26 Dec 2025

·

Stayed 1 night

Clean Large room Great views Quiet room

10

Alison

21 Dec 2025

·

Stayed 2 nights

The room was clean and comfortable, staff accommodating and kind. The amenities were great too.

10

Adam

9 Jul 2025

·

Stayed 2 nights

Spotless, spectacular views, walking distance to shops, beach, and tram. Loved it.

10

Deborah

19 Oct 2025

·

Stayed 6 nights

Great hotel, clean and comfortable

2

Neo

27 Jan 2026

·

Stayed 1 night

Have stayed with star many times and was not like this. The room was not clean, shower was leaking, also paid for hotel parking and was charged the casual rate as they forgot to take my number plate information… not impressed

10

Amanda

15 May 2025

·

Stayed 1 night

Place was dusty and for someone with allergies not a good place to stay.

10

Dinesh

16 Feb 2026

·

Stayed 2 nights

clean rooms, staff very professional and great view. exactly like the photos provided on the website.. thank you.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are modern, spacious and well equipped with standout views. Recurring issues include light-leaking blinds, some street or building noise, firm or small beds, low shower pressure, and occasionally unreliable Wi-Fi or in-room equipment.

Related guest reviews

8

Sarah

31 May 2025

·

Stayed 3 nights

Great sized apartment, love that there are windows that can be opened and all amenities were in it including dishwasher, laundry facilities and full size fridge. The shower fixture is annoying and hard to adjust, one night the room wifi was down and reception were clueless and couldn’t suggest anything helpful. Bed was comfy, but there are no powerpoints near the couch so charge everything prior to working. View is great.

10

Jack

22 Nov 2025

·

Stayed 1 night

Room was clean. Very spacious! Had everything we needed. Plenty of TV channels on main TV. Amazing view. Lifts just took too long and too many people but it was the first day of schoolies

10

Helen

28 Jul 2024

·

Stayed 3 nights

We loved our stay. The room was great, close to our Convention. Dining downstairs was excellent and convenient. We will return for sure. The only issue was wifi was often very poor in our apartment. Everything else was perfect.

10

Debra

13 Apr 2025

·

Stayed 2 nights

The room was fantastic, spectacular views and everything I needed at hand. I wish I had booked a longer stay, I will definitely be back. My only complaint is the bed was really firm and I prefer a softer bed.

8

Mark

28 Aug 2024

·

Stayed 3 nights

Did not like the blinds as they let in all the light day and night - lights from tower 2 construction. You could hear all the road noise even on level 44. Location is great

6

Jeannie

6 Nov 2025

·

Stayed 3 nights

Bed was uncomfortable. Mattress and pillows were uncomfortable, gave us a stiff neck

8

Kimberley

19 Nov 2025

·

Stayed 3 nights

Great location, clean, modern apartment. Just a little noisy despite being on 41st floor. Don’t think windows were double glazed, traffic was rather loud

6

Julio

1 Aug 2024

·

Stayed 2 nights

Great view, friendly staff great bars and food at your doorstep Unfortunately for us we found the lack of blackout curtains to be very problematic. The bed was very lumpy and uncomfortable. The tv in the living room did not work. Maintenance was very professional and tried to fix the issues but couldn’t.

8

MAURICE

25 Feb 2026

·

Stayed 4 nights

L’appartement est moderne, spacieux et bien équipé. Seul bémols : la pression d’eau dans la douche est insuffisante et nous avions un bruit strident, par intermittence, dans les couloirs de l’étage (31). Ce bruit était heureusement très atténué dans les chambres. Bon séjour ; nous y retournerons sans doute.

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8

Kim

3 Feb 2026

·

Stayed 2 nights

Lovely apartment and great view. Only negative was the blinds didn’t block out any light in the morning so up with the sub

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Service

Staff are often friendly and helpful, and check-in can be smooth. However, some guests report poor communication, unhelpful responses, or unresolved key-card problems, with service feeling understaffed at times.

Related guest reviews

10

Kim

9 Jun 2025

·

Stayed 2 nights

Staff were super nice, from reception to housekeeping. Rooms were clean, comfortable & matched the pictures. Waiting times on the lifts was sometimes a bit long but nothing too frustrating.

6

Courtney

19 Aug 2025

·

Stayed 3 nights

Not as good as the last time I stayed. There was an issue with our room and some of the service was average like we were an inconvenience when our room was broken. In saying that, Jess at reception was lovely and wonderful.

6

Steven

6 Jul 2025

·

Stayed 2 nights

Night time “manager” not very understanding / accommodating of personal situation!

10

Kimberley

26 Oct 2025

·

Stayed 7 nights

This was a beautiful apartment and was above our expectations. Staff very friendly when we needed something and checking in. Close to public transport and two malls. Amazing restaurants within the complex.

6

Justin

5 Aug 2025

·

Stayed 1 night

Didn't rate our checkout. Clearly the female checking us out was inconvenienced from her chatting with her colleague to be bothered to check out. No discussion about my charges for parking being emailed or if i wanted a receipt (never happened). Not giving me or telling me how to access to the car park to leave was just rude. So disappointing after the great check-in experience.

10

Debra

25 Jan 2026

·

Stayed 2 nights

Check-in was easy enough. Room was amazing, the views were just what we were looking for. We stayed in the 2 bedroom apartment on the 51st floor. Used the pool on the 6th floor, which was good. Visited a couple of restaurants on the complex. Food arrived quickly and all the staff were courteous.

10

Alison

21 Dec 2025

·

Stayed 2 nights

The room was clean and comfortable, staff accommodating and kind. The amenities were great too.

6

Janita

2 Jan 2025

·

Stayed 3 nights

The apartment was clean, modern, and large. The rooms are very bright with no black out blinds. We had 3 staying and had to call to request towels for all 3 people. No check-in information sent so there was confusion on checkin about which reception and which carpark on which level and would access the apartment. Staff were not helpful. For example - presented to star checkin with my luggage for checkin. They checked the reservation then asked me to park the car and return for checkin. We parked car and returned for checkin. Then told that we are in the wrong building and need to drive to other building for checkin. A bit of a nightmare if traveling with lots of luggage and a young child. Must have advance reservations to access the restaurants at Star except the buffet. We paid $100 per person for the buffet - I do not feel the meal was worth the cost. Very busy building lifts - it was not usual to wait 10 minutes to get a lift that can accept passengers.

2

Kelly

25 Oct 2025

·

Stayed 2 nights

I had a horrible stay. I ended up checking out and checking into the casino. My keys to the elevator wouldn’t work and after three attempts of getting them changed it still wouldn’t work. I spent more time worrying about trying to get my keys changed than what I did about having a holiday so eventually I checked out and went and stayed somewhere else.

10

Dinesh

16 Feb 2026

·

Stayed 2 nights

clean rooms, staff very professional and great view. exactly like the photos provided on the website.. thank you.

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Location

Highly convenient for Broadbeach, the beach, Pacific Fair, the casino and public transport, with most essentials walkable. The immediate area can feel busy.

Related guest reviews

10

Sumit

22 Dec 2025

·

Stayed 1 night

Nice and easy, great location.

8

Sherlyn

5 Oct 2025

·

Stayed 4 nights

Very clean room, friendly staff and amenities were great to use! Close walk to Pacific Fair and Broadbeach shops. Would stay again!

10

Miranda

10 Aug 2025

·

Stayed 4 nights

Our apartment was on the top floor and we enjoyed the magnificent view of Beach Beach. There were good eating places in The Star or you can catch the Light Rail to Southport for even more choices.

10

Christy

13 Jul 2025

·

Stayed 4 nights

Wonderful location that is just so walkable! Didn’t have to use the car.

10

Victor

26 Sept 2025

·

Stayed 3 nights

Great property - clean, safe, quiet area, close to shops, restaurants and beach. Views from level 47 were totally spectacular - even saw multiple whales in the water. Parking was good once we knew how to get around the back to the parking area.

10

Adam

9 Jul 2025

·

Stayed 2 nights

Spotless, spectacular views, walking distance to shops, beach, and tram. Loved it.

10

Ben

7 Jul 2024

·

Stayed 2 nights

Great Location for visiting the Goldie

10

Jasen Marcus

7 Jul 2025

·

Stayed 6 nights

Excellent location, clean and tidy, easy walk to Pacific fair, Broadbeach and G train, buses.

10

Susan

18 Apr 2025

·

Stayed 2 nights

Great stay, nice property and in a central location close to everything.

10

Glenn

12 Oct 2025

·

Stayed 2 nights

just so convenient to everything in broadbeach, staff were excellent,

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Dining

There are many on-site and nearby dining options, with some guests praising quick service and variety. Others found venues closed, room-delivered meals poor, or the buffet not worth the cost.

Related guest reviews

10

Kimberley

26 Oct 2025

·

Stayed 7 nights

This was a beautiful apartment and was above our expectations. Staff very friendly when we needed something and checking in. Close to public transport and two malls. Amazing restaurants within the complex.

10

Andrew

11 Jul 2024

·

Stayed 1 night

Excellent overnight stay. Modern apartment. Handy to have the casino on site which delivers quality food to the room. Bedding and pillows comfortable. Having a washer and drier is handy. Would definitely recommend.

10

JOHN

2 Feb 2025

·

Stayed 4 nights

Casino dining options are poor such busy periods and disappointing most the restaurants are closed. The casino experience is no longer a preference things usually change for the better in this case the worst.

10

Debra

25 Jan 2026

·

Stayed 2 nights

Check-in was easy enough. Room was amazing, the views were just what we were looking for. We stayed in the 2 bedroom apartment on the 51st floor. Used the pool on the 6th floor, which was good. Visited a couple of restaurants on the complex. Food arrived quickly and all the staff were courteous.

10

Susan

12 Jul 2024

·

Stayed 1 night

So many options from dining, bars to swimming. Check in staff were lovely

10

Sreejith

21 Jul 2025

·

Stayed 3 nights

Decent place to stay, food delivered in room is horrible.

8

Tess

8 Aug 2024

·

Stayed 1 night

The property itself was excellent. But the whole Star Casino property let it down, therefore an overall lower rating. Property presented well, but required a few maintenance issues needing attending to. Not a deal breaker. View was spectacular. But, trying to park and navigate my way back to the building was a minefield. Signage in Car Park requires upgrading. Restaurant and Bar options at Star Casino were poor. Most were closed. Could not get breakfast at the casino unless you wanted toasted sandwiches and bagels. Everything else closed. For a 24 hour business this was appalling and surprising.

6

Janita

2 Jan 2025

·

Stayed 3 nights

The apartment was clean, modern, and large. The rooms are very bright with no black out blinds. We had 3 staying and had to call to request towels for all 3 people. No check-in information sent so there was confusion on checkin about which reception and which carpark on which level and would access the apartment. Staff were not helpful. For example - presented to star checkin with my luggage for checkin. They checked the reservation then asked me to park the car and return for checkin. We parked car and returned for checkin. Then told that we are in the wrong building and need to drive to other building for checkin. A bit of a nightmare if traveling with lots of luggage and a young child. Must have advance reservations to access the restaurants at Star except the buffet. We paid $100 per person for the buffet - I do not feel the meal was worth the cost. Very busy building lifts - it was not usual to wait 10 minutes to get a lift that can accept passengers.

10

victor

28 Apr 2025

·

Stayed 1 night

Bar close at 930 pm

10

Jae

17 Jul 2024

·

Stayed 2 nights

Nice view with high-quality interior made us enjoy our stay and wish we could have stayed longer. Cucina Vivo is an excellent place for dinner, and the level 6 pools are awesome, although it was not the heated pool.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $445	2	3
4 $281	5 $181	6 $208	7 $410	8 $367	9 $312	10 $364
11 $208	12 $182	13 $181	14 $181	15 $351	16 $371	17 $429
18 $266	19 $214	20 $234	21 $247	22 $201	23 $331	24 $358
25 $181	26 $257	27 $268	28 $352	29 $305	30 $274	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $209	2 $202	3 $201	4 $233	5 $234	6 $287	7
8 $274	9 $301	10 $273	11 $274	12 $274	13 $326	14
15 $182	16 $181	17 $189	18 $182	19 $196	20 $397	21
22 $181	23 $182	24 $239	25	26	27	28
29	30 $639

The Star Residences Gold Coast

Prices for The Star Residences Gold Coast

Monthly average prices

About this property

Location

Room options

1 Bedroom Apartment

1 Bedroom Ocean Deluxe

2 Bedroom Apartment

Single Sea View

Room Three Bedrooms

Apartment One Bedroom

Room Deluxe

Apartment Two Queen Beds

Villa King Size Bed

Apartment Ocean Front One Bedroom

3 Bedroom Ocean Sky Villa

Room Deluxe One Bedroom

2 Bedroom 2 Bathroom Apartment

2 Bedroom 2 Bathroom Ocean View Apartment

Apartment Ocean View Two Queen Beds

Apartment Queen Size Bed

Apartment Two Bedrooms

Double Or Twin Sea View

3 Bedroom Ocean Apartment

Apartment Three Bedrooms

2 Bedroom Ocean View with Media Room

Room Standard

Villa Queen Size Bed

Room Run of House

Apartment Ocean View

Apartment Three Beds

Suite Three Bedrooms

Single Three Bedrooms

Guest reviews of The Star Residences Gold Coast

What guests think

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FAQs about The Star Residences Gold Coast

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