Hotel Villas Santander
Property description
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a vending machine.
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Guest reviews
7.5
Good
Based on 154 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews for Hotel Villas Santander paint a mixed picture of a budget-friendly property with a convenient, generally quiet location, but with variability in room comfort, service, and maintenance that can significantly affect the experience from one stay to another.
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10
Walter
9 Feb 2026
·
Stayed 1 night
Spotless room, courteous staff
Spotless room, courteous staff
2
Destiny
16 Dec 2025
·
Stayed 4 nights
The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
2
MANFREDO
13 Dec 2025
·
Stayed 1 night
Please do not go to this place. My stay was a nightmare due to severe mold. The first room smelled terrible and had visible mold all over the ceiling. I was moved to three different rooms, and each one was worse than the last—one even had fresh paint on the floor just to hide the mold. The building also has no elevator and lots of stairs, which is a huge hassle if you have luggage. It feels like a converted office complex rather than a proper hotel. While the staff was okay, the facility is a disaster. I wish I had known this before booking. Avoid at all costs.
Please do not go to this place. My stay was a nightmare due to severe mold. The first room smelled terrible and had visible mold all over the ceiling. I was moved to three different rooms, and each one was worse than the last—one even had fresh paint on the floor just to hide the mold. The building also has no elevator and lots of stairs, which is a huge hassle if you have luggage. It feels like a converted office complex rather than a proper hotel. While the staff was okay, the facility is a disaster. I wish I had known this before booking. Avoid at all costs.
2
Kedran
10 Dec 2025
·
Stayed 2 nights
Worse place ever to stay. For starters they put me in room 101 the first room in villa. The room had a bed and night stand and tv had to be plugged in. Did not look like pictures on the app. Secondly the staff talked all night and everything echoes and I could not sleep at all and very uncomfortable. They did not want to grant me a refund so I will take up with credit card company. No one at night cares about the people quit times and sleep. I do not and i mean do not recommend staying here I left at 7am and didn’t stay the whole time I was there.
Worse place ever to stay. For starters they put me in room 101 the first room in villa. The room had a bed and night stand and tv had to be plugged in. Did not look like pictures on the app. Secondly the staff talked all night and everything echoes and I could not sleep at all and very uncomfortable. They did not want to grant me a refund so I will take up with credit card company. No one at night cares about the people quit times and sleep. I do not and i mean do not recommend staying here I left at 7am and didn’t stay the whole time I was there.
6
Frederick
4 Dec 2025
·
Stayed 2 nights
Yes
Yes
19 avenida 16-25 zona 10 Villas Santander, Zona 10, Guatemala City, Guatemala
Location
With a stay at Villas Santander - Deluxe Stay, you'll be centrally located in Guatemala City, within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This hotel is 0.9 mi (1.5 km) from Embassy of Israel in Guatemala and 1.1 mi (1.8 km) from Oakland Mall.
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