Name: Residence Inn by Marriott Detroit Sterling Heights
Address: 44600 Hayes Road, Clinton Township, Michigan, United States of America, Clinton Township, Michigan, US
Price range: US$147–US$216 per night
Rating: 8.2

What guests think

At Residence Inn by Marriott Detroit Sterling Heights, guests commonly note clean premises, while recurring critiques cite inconsistent breakfast, pool maintenance or closures, occasional service missteps including overbooking or ignored do not disturb signs, and late-night noise.

Several reviews highlight friendly, helpful front-desk teams and accommodating touches like early check-in and package handling. Kitchen-equipped suites and roomy layouts suit families and longer stays, though some interior wear and bathroom design quibbles appear. Overall, expect apartment-style comfort with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool draws mixed feedback: some enjoyed it, but others faced closures, towel shortages, heavy chlorine, hair in the water, and no hot tub. Laundry requires cash/quarters.

Related guest reviews

8

William

26 Jun 2024

·

Stayed 5 nights

This was my 2nd stay at this location. Room was in a high traffic area, so not as quiet. You need to have cash if you plan to use laundry (even to get quarters), so that was a slight inconvenience. Still looked to book again, but room prices shot up significantly in a day since I left.

8

Jeff

13 May 2025

·

Stayed 2 nights

Room was pretty clean, only thing I did not like was that the maids came in our room when we weren’t there, they said to change the bed sheets even though I had do not disturb on the door. It was only my daughter and I staying for two nights, why would we need our sheets changed? I didn’t notice anything missing but kind of felt violated a little. They left a note and said since we had personal belongings on the bed they could not change the sheets or make the bed. Other than that, nice place, pretty good staff, pool had to much chlorine. I did enjoy our stay!

10

Roberto

28 Jul 2025

·

Stayed 2 nights

Room was fantastic but the amenities failed. Maintenance decided to close the pool on Friday/Saturday of all days for cleaning! Really, couldn’t they have done this on slower days like Monday/Tuesday!?! 3 kids were not happy. That was a miss Marriot.

6

Nicolette

10 Jun 2024

·

Stayed 3 nights

This hotel could be great if upkept better. First they accidentally put me in a room that wasnt cleaned, bedding was on the floor and trash was piled up in the kitchen so i had to call down to the front tell them.... they had myself and my luggage come down 4 floors back to the front only to go right back up and put me in the room next door to it. Breakfast once again could be great but its not upkept much... packaged food like jimmy dean sandwiches in the warm tables, and the sausage looked like it was steam cooked. Not browned at all. Last but not least i stayed there 3 nights after the first night i asked the feont desk if we got house keeping she said no, not unless you request it they usually only clean between stays, well while I was at my work event someone went into the room anyways did bring new towels which was nice but left a note stating they couldnt make the beds because i had a few clothing items on it. No hot tub. Pool area didnt have towels we had to ask for some and there was wads of hair floating in the pool so we did not swim but a few seconds.

8

PAMELA

25 Nov 2024

·

Stayed 1 night

The pool area was not well-kept. Dirty towels everywhere and no clean ones. Had to call front desk to bring some and she only brought enough for our family. What about other guests?

10

James

15 Mar 2023

·

Stayed 1 night

Great hotel! Looks new and the kids loved the pool! Very clean!

10

Annie

13 May 2024

·

Stayed 1 night

Great pool and super clean rooms

10

Lynn

2 Apr 2025

·

Stayed 1 night

Loved the big room & nice pool & lobby & pet friendly clean hotel. The location was a bit remote. In the side lot of a store (Lowe’s) parking lot. But it was quiet & felt safe. There was another hotel right across the small parking lot that had a bar & restaurant in it. So we walked over there for dinner & drinks. Super convenient & no car needed. There really wasn’t any other restaurants close by, so that saved us after a long day of driving. Nice rooms-kitchen, counter island w/stools, couch, desk & roomy vanity area.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, sometimes exceptionally so. However, reports include hallway odors, a mistakenly assigned dirty room, pool cleanliness issues, and occasional deep-clean or maintenance needs.

Related guest reviews

10

Kenny

7 Jul 2025

·

Stayed 2 nights

Clean and comfortable

4

Sandra

23 Jun 2025

·

Stayed 2 nights

The interior of the hotel needs renovations. It looks new on the outside, but worn down on the interior. The room was surface cleaned but needs deep cleaning. The carpet and “wood” flooring in the hallway is worn. The hallway smelled like vomit. A few hours after we checked out, found an unexplained $20 charge on my credit card. Very disappointing. I would not stay there again.

10

Heidi

16 Apr 2024

·

Stayed 1 night

We booked this hotel in desperation after abandoning our original hotel due to serious issues. They graciously allowed us to check in at noon, and the room was marvelous. A 2-bedroom suite with 2 full bathrooms. Everything was incredibly clean, well-kept and well-stocked. Breakfast the next day was good, and the staff were welcoming and pleasant. This was easily the best hotel we stayed at on our 5-night road trip.

6

Nicolette

10 Jun 2024

·

Stayed 3 nights

This hotel could be great if upkept better. First they accidentally put me in a room that wasnt cleaned, bedding was on the floor and trash was piled up in the kitchen so i had to call down to the front tell them.... they had myself and my luggage come down 4 floors back to the front only to go right back up and put me in the room next door to it. Breakfast once again could be great but its not upkept much... packaged food like jimmy dean sandwiches in the warm tables, and the sausage looked like it was steam cooked. Not browned at all. Last but not least i stayed there 3 nights after the first night i asked the feont desk if we got house keeping she said no, not unless you request it they usually only clean between stays, well while I was at my work event someone went into the room anyways did bring new towels which was nice but left a note stating they couldnt make the beds because i had a few clothing items on it. No hot tub. Pool area didnt have towels we had to ask for some and there was wads of hair floating in the pool so we did not swim but a few seconds.

10

john

6 May 2024

·

Stayed 1 night

Room was very Clean and quiet. Bed was comfortable. Kitchenette was convenient but ice maker in freezer did not work. Ice was available just down the hall so not really an issue. Open floor plan of studio was nice. Large TV swiveled easily so you could watch from bed or the sofa. I would return again.

8

PAMELA

25 Nov 2024

·

Stayed 1 night

The pool area was not well-kept. Dirty towels everywhere and no clean ones. Had to call front desk to bring some and she only brought enough for our family. What about other guests?

10

Annie

13 May 2024

·

Stayed 1 night

Great pool and super clean rooms

10

Teara

29 Oct 2024

·

Stayed 2 nights

Great clean place

10

Kasim

11 Jun 2023

·

Stayed 1 night

Very clean

10

Ashley

24 Jul 2025

·

Stayed 2 nights

The staff was wonderful and the place was exceptionally clean. We stayed for our wedding in a King Suite and It was one of the best parts of our wedding. All of our guests raved about the hotel! The room we got for the price we paid blew our mind. Hope to have a reason to stay here again soon.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well-equipped with kitchens and living areas, and beds are generally comfortable. Some report noise from neighbors or HVAC, worn interiors, awkward shower drainage, or a hard mattress.

Related guest reviews

8

William

26 Jun 2024

·

Stayed 5 nights

This was my 2nd stay at this location. Room was in a high traffic area, so not as quiet. You need to have cash if you plan to use laundry (even to get quarters), so that was a slight inconvenience. Still looked to book again, but room prices shot up significantly in a day since I left.

10

Stefanie Mik-kyle

22 May 2023

·

Stayed 2 nights

The 1 bedroom suite with full kitchen. The housekeeping staff

10

Heidi

16 Apr 2024

·

Stayed 1 night

We booked this hotel in desperation after abandoning our original hotel due to serious issues. They graciously allowed us to check in at noon, and the room was marvelous. A 2-bedroom suite with 2 full bathrooms. Everything was incredibly clean, well-kept and well-stocked. Breakfast the next day was good, and the staff were welcoming and pleasant. This was easily the best hotel we stayed at on our 5-night road trip.

10

Rita

10 Sept 2025

·

Stayed 10 nights

Bed was great. Room was spacious and well laid out so I could sleep when partner woke up early. We had a king studio suite. Shower was just ok.

4

vincent

4 Aug 2025

·

Stayed 2 nights

The shower had nothing to stop water from going all over the floor. The drain was outside of the shower halfway to the toilet. So if you went to poop while you're waiting for the shower to get warm, you'd be standing or your feet would be in 2 inches of water while you to do your business. It's so unbelievable. I took a video to send to Marriot.

10

john

6 May 2024

·

Stayed 1 night

Room was very Clean and quiet. Bed was comfortable. Kitchenette was convenient but ice maker in freezer did not work. Ice was available just down the hall so not really an issue. Open floor plan of studio was nice. Large TV swiveled easily so you could watch from bed or the sofa. I would return again.

8

Silvia

19 Jan 2025

·

Stayed 1 night

Furnace was too loud and blowing directly to the bed making it hard to sleep

10

Jennifer

8 Dec 2024

·

Stayed 1 night

I loved the two room suite! We came to wrap Christmas gifts and loved our stay!! We are going to make this a yearly thing so we will be back!!! Thanks

10

Lynn

2 Apr 2025

·

Stayed 1 night

Loved the big room & nice pool & lobby & pet friendly clean hotel. The location was a bit remote. In the side lot of a store (Lowe’s) parking lot. But it was quiet & felt safe. There was another hotel right across the small parking lot that had a bar & restaurant in it. So we walked over there for dinner & drinks. Super convenient & no car needed. There really wasn’t any other restaurants close by, so that saved us after a long day of driving. Nice rooms-kitchen, counter island w/stools, couch, desk & roomy vanity area.

10

Mary

9 Jul 2024

·

Stayed 1 night

The room was inviting and comfortable. Amenities were good.

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Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-ins, proactive assistance, and flexibility. Conversely, several reviews mention overbooking, inattentive front-desk behavior, housekeeping entering despite do not disturb, and occasional billing or responsiveness issues.

Related guest reviews

8

Jeff

13 May 2025

·

Stayed 2 nights

Room was pretty clean, only thing I did not like was that the maids came in our room when we weren’t there, they said to change the bed sheets even though I had do not disturb on the door. It was only my daughter and I staying for two nights, why would we need our sheets changed? I didn’t notice anything missing but kind of felt violated a little. They left a note and said since we had personal belongings on the bed they could not change the sheets or make the bed. Other than that, nice place, pretty good staff, pool had to much chlorine. I did enjoy our stay!

10

Nigelle

27 Jul 2025

·

Stayed 1 night

The beds were very comfortable and the front desk staff were very kind and helpful.

10

Kirk

24 Nov 2023

·

Stayed 4 nights

Front desk staff (and housekeeping) were exceptionally welcoming and helpful. Our three year old is visually impaired and has some other health problems, and the staff simply made sure we had all we needed to take care of him and have a worry-free stay

10

Donta

10 Jun 2024

·

Stayed 2 nights

The property was convenient and the service was excellent. We had the opportunity to meet Sara the front desk representative. We had issues with our booking through Expedia but Sara handled it like a pro. She was very polite, courteous and easy to work with. Overall all the staff we encountered were awesome! The room was excellent although the curtains had a coffee stain on them and the water was cold. I figured out the vanity and tub faucets must be turned on at together and the water heats up fast! I will definitely stay again!

2

ANNETTE

12 Jul 2025

·

Stayed 1 night

We booked a King Suite. The receptionist told me they over booked and had no more King Suites. We stayed in the unit they had because we traveling for a funeral and didn’t really have time to look for another hotel. We travel quite a bit and never had this problem

10

Helen

18 Sept 2023

·

Stayed 4 nights

I was in town for a Boat Show and had numerous deliveries made to the hotel and the front desk made sure that I was notified when something arrived and kept everything stored until I got it. Excellent staff…

2

Phil

2 May 2023

·

Stayed 2 nights

Worst customer service ever ! The girl running the front desk was absolutely horrific! Had a freiend there hanging out with her the whole shift ! Playing on her phone , went Mia for about 30-40 mins . Asked for towels because the pool was out and she huffed and rolled her eyes! Just overall garbage!

10

Erica

25 Jun 2025

·

Stayed 1 night

Great property! Friendly customer service at check in! Thanks Sam

2

Brandon

20 Jul 2025

·

Stayed 3 nights

Front desk worker on Thursday when we checked in was more focused on her co worker telling her something or her needing to talk to him instead of greeting me and getting me checked in right away, after a long drive from Wisconsin just wanted quick and easy check in service and it definitely wasn't given, I was an after thought or secondary to her in that moment needing to talk to her coworker about whatever it was.

2

Eric

26 May 2025

·

Stayed 2 nights

We drove over 4 hours to stay here to visit family only to find out that this was one of the most disappointing stays ever! First night found out they over booked and had to get different rooms. That same evening the room above us was playing music loud at 2:30 AM! We ignored that. It 2nd night same thing with loud dance music waking up entire family at 2:30-3:00 AM I had to call and go down to the front desk to get the staff to tell this horrible inconsiderate person to stop! We should get a full refund as no one slept for two nights

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Location

Setting feels a bit remote by a retail lot, but it is quiet and felt safe. A bar and restaurant at a neighboring hotel are walkable, and some guests found the location convenient.

Related guest reviews

10

Donta

10 Jun 2024

·

Stayed 2 nights

The property was convenient and the service was excellent. We had the opportunity to meet Sara the front desk representative. We had issues with our booking through Expedia but Sara handled it like a pro. She was very polite, courteous and easy to work with. Overall all the staff we encountered were awesome! The room was excellent although the curtains had a coffee stain on them and the water was cold. I figured out the vanity and tub faucets must be turned on at together and the water heats up fast! I will definitely stay again!

10

Andrew

17 Jun 2024

·

Stayed 4 nights

Very nice location. Some dead bugs in the room. Very friendly staff. Hair dryers overheat easily. Very soft beds. Well decorated rooms

10

Lynn

2 Apr 2025

·

Stayed 1 night

Loved the big room & nice pool & lobby & pet friendly clean hotel. The location was a bit remote. In the side lot of a store (Lowe’s) parking lot. But it was quiet & felt safe. There was another hotel right across the small parking lot that had a bar & restaurant in it. So we walked over there for dinner & drinks. Super convenient & no car needed. There really wasn’t any other restaurants close by, so that saved us after a long day of driving. Nice rooms-kitchen, counter island w/stools, couch, desk & roomy vanity area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: several guests praised the options and availability of non-dairy milk, while others found it limited, poorly stocked, or reliant on packaged items. Overall quality varies day to day.

Related guest reviews

8

Jim

27 Dec 2023

·

Stayed 5 nights

Great stay. Great breakfast. Large comfortable room. If you are OCD don’t look at your room number. They are ALL crooked.

10

Heidi

16 Apr 2024

·

Stayed 1 night

We booked this hotel in desperation after abandoning our original hotel due to serious issues. They graciously allowed us to check in at noon, and the room was marvelous. A 2-bedroom suite with 2 full bathrooms. Everything was incredibly clean, well-kept and well-stocked. Breakfast the next day was good, and the staff were welcoming and pleasant. This was easily the best hotel we stayed at on our 5-night road trip.

10

Gregory

1 Feb 2023

·

Stayed 1 night

Everything was fantastic. The room was clean, new looking and very comfortable. The front desk folks and breakfast was all fantastic also. I had a small problem with check-in but that was more due to a problem with Hotels.com/Expedia on the booking side of the room.

10

Denise

1 Jan 2025

·

Stayed 5 nights

Nice property. Good breakfast options.

6

Nicolette

10 Jun 2024

·

Stayed 3 nights

This hotel could be great if upkept better. First they accidentally put me in a room that wasnt cleaned, bedding was on the floor and trash was piled up in the kitchen so i had to call down to the front tell them.... they had myself and my luggage come down 4 floors back to the front only to go right back up and put me in the room next door to it. Breakfast once again could be great but its not upkept much... packaged food like jimmy dean sandwiches in the warm tables, and the sausage looked like it was steam cooked. Not browned at all. Last but not least i stayed there 3 nights after the first night i asked the feont desk if we got house keeping she said no, not unless you request it they usually only clean between stays, well while I was at my work event someone went into the room anyways did bring new towels which was nice but left a note stating they couldnt make the beds because i had a few clothing items on it. No hot tub. Pool area didnt have towels we had to ask for some and there was wads of hair floating in the pool so we did not swim but a few seconds.

10

ASAD

19 Jan 2025

·

Stayed 2 nights

Clean, friendly staff quiet but if you’re looking for good breakfast, it’s not that great

6

Maisoon

20 Jan 2025

·

Stayed 2 nights

it’s was very nice and clean and the service was wonderful. The breakfast was very limited when we went for breakfast, while the coffee was gone and empty. We tried to make tea but the water was cold and no hot water. The breakfast was really disappointing and the next morning was the same situation.

10

Sarah

24 Sept 2025

·

Stayed 1 night

Fantastic stay. The non dairy milk at breakfast was so nice.

6

Kyra

27 Apr 2025

·

Stayed 1 night

Room was spacious & clean, good value for money spent. Staff was okay, they made it seem like a hassle asking to be checked in/checked out. The breakfast was disappointing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $177	3 $185
4 $148	5 $148	6 $148	7 $177	8 $148	9 $167	10 $185
11 $148	12 $148	13 $147	14 $188	15 $148	16 $195	17 $183
18 $148	19 $148	20 $148	21 $158	22 $158	23 $195	24 $176
25 $148	26 $148	27 $174	28 $148	29 $148	30 $177	31 $177

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $175	17 $178	18 $216	19 $194
20 $158	21 $167	22 $167	23 $181	24 $178	25 $185	26 $184
27 $167	28 $185	29	30 $214

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About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed, Smoking (Hearing Accessible)

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed, Smoking (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed, Smoking (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom (Hearing Accessible)

Suite, 2 Bedrooms

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed, Smoking

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Detroit Sterling Heights

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Prices for upcoming dates