Beautiful 5Bd Single Family w/ Game Room @ 106 Lake Wilson Preserve

Fantastic location on a quiet and safe development. Unfortunately, the property was grubby and could do with a big refresh and the layout wasn’t suitable for multiple families due to only 2 of the 3 bathrooms having baths (one of those bathrooms only suitable for one person) and only one with a full shower. One bathroom was toilet only. Property was highly priced given condition and layout, though was clean. Encountered a severe leak mid stay which soaked the carpet and had water coming through the ceiling. Property management failed to attend the property and inspect, instead opting to send out individual engineers who attended over multiple days and still failed to resolve the overall issue. Ruined 7days of my vacation and left me with 2 (out of 4 rooms) unusable and one bathroom also unusable. Was forced to repeatably clean the downstairs due to leak coming through the ceiling and lay towels on the carpet or faced soaked feet. Walking in contaminated water for 7days which property management refused to resolve. Consistently told someone would ‘visit tomorrow’ and let down 5 days in a row. Avoid using this property management company, unfortunately they have a basic understanding of how to deal with incidents and left me to project manage the fix and become a part time cleaner - just want you want when on vacation, right? Any form of refund refused by the property after leaving my family living in this condition for 7days.

Well presented property. Served our purpose. It’s in a very quiet and safe feeling place.

Property was cool and up to date but we had roaches And I didn’t like tht you had to pay each day to get the pool heated 45 plus tax and u had to get it for a minimum of 3 days smh a/c wasn’t working good at first just lil nic nacks I feel could have been takin care of once we complained bout roaches thy came and sprayed and u didn’t see anymore but needs to work on things like tht but nice house overall

The property is stated as being "fully equipped", it is not. There are no dishes for cooking, no oven trays, no dishwasher, not even a brush and shovel to sweep the floor with. We were there for 3 weeks, half way through the pool pump stopped working. 4 messages to the management, nothing done about it. The pool door alarms do not work, which is illegal in Florida as there is no pool fence. Nothing done about it.

beau quartier bien accueillant