Name: Conrad Los Angeles
Address: 100 SOUTH GRAND AVENUE, Bunker Hill, New Downtown, Los Angeles, California, United States of America, Los Angeles, California, US
Price range: $406–$1,524 per night
Rating: 9.17

What guests think

Conrad Los Angeles draws strong praise for its elegant, modern design, friendly staff, and comfortable rooms, with many guests highlighting the rooftop pool, quality restaurants and bars, and convenient access to downtown cultural venues.

Some reviews note inconsistent service and occasional delays at check-in. A few guests found the in-room tech and elevator layout confusing, and reported noise from nearby venues or the pool bar affecting certain rooms. Valet parking and on-site dining can feel expensive, with a few surprise fees noted, and while the location is ideal for museums and concert halls, nearby shopping and casual options are limited. Expect a polished, culture-centric stay with standout amenities and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and stylish bars/restaurants are highlights. Valet is available but pricey, elevators/wayfinding can be confusing, and the courtesy car availability is limited.

Related guest reviews

10

Ravisankar

Dec 8, 2024

·

Stayed 3 nights

The elevator system is confusing :)

10

Kelly

Jun 6, 2025

·

Stayed 1 night

Extremely clean, quiet, beautiful hotel in the heart of downtown. Restaurants and bars were delightful. Had a lovely massage at the spa too. Highly recommend.

10

Diane

May 24, 2023

·

Stayed 3 nights

Beautiful setting in Downtown Los Angeles. Food and drink leaned on the exotic side but a nice treat. Shortcoming was that there was no business center when this hotel is across the street from the Mosk Courthouse where I was in trial from out of town, and I could have used some business center support. When I needed to print something it was suggested that I send it to the front desk and ask for it to be printed. Not my favorite idea, but I appreciated that an accommodation was made. This hotel is close to many downtown attractions. I used the courtesy car for a ride to dinner nearby; I was told it was not available for pickup from my destination; but the ride was welcome and the staff were courteous and professional throughout my stay.

8

Deborah C

Feb 17, 2025

·

Stayed 3 nights

We liked this place - very modern decor, but unlike a lot of modern decor this one works - mostly. The lighting, shades, and other amenities are all on a control panel, which takes a bit of getting used to. Nice touches like nightlights that come on with motion and the push button water in the shower is actually fairly user friendly. The staff was welcoming and helpful. The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.

10

Stefan

May 13, 2023

·

Stayed 1 night

Beautiful new luxury hotel with great amenities and restaurants/bars in perfect Downtown L.A. location.

10

Swati

Dec 9, 2024

·

Stayed 3 nights

Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.

10

Christina

Mar 30, 2025

·

Stayed 1 night

Loved this hotel. Great facilities, updated and clean rooms, sublime design, great pool, restaurant was excellent with good service. High quality cuisine. Only negative was the valet parking set up. We didn't realize that nobody was bringing the car up after texting. We were sitting in cold and I finally looked around and realized there was a booth out of sight around the corner with a guy sitting there. There should be an explanation of the level of service when it differs from the norm. It might be because it was very early, but regardless, the attendant was not very friendly and very terse. A huge contrast from the rest of the staff who were great.

8

Saki

Jul 11, 2023

·

Stayed 4 nights

I loved the hotel itself but areas through union station is dangerous. Also they offer the house car within 2 miles as a complimentai service but it was always taken and we had to call Uber every time. Overall I enjoyed staying here but just note that everyone should be extra careful when you walk around this area.

10

Kenzie

Aug 26, 2023

·

Stayed 1 night

The staff was super friendly and gave great service!! The room was clean and had a very nice and open design. Had a nice view of city hall and Dodger Stadium in the distance where I could see lights beaming from at night. The light controls were a little confusing to figure out but came in handy for when I wanted the room to be bright, dim, or dark for bedtime. Great hotel amenities like helpful valet parking and a rooftop infinity pool. Amazing experience overall! I would definitely go again!

10

Carol

Apr 7, 2025

·

Stayed 1 night

Wonderful staff and service!! I swam laps at 5:00 am in your warm beautiful pool while watching the sunrise!! Magical experience!

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Cleanliness

Cleanliness is praised across reviews, with rooms and public areas described as very clean. A few guests noted occasional lapses.

Related guest reviews

10

Jayson

Oct 27, 2025

·

Stayed 1 night

Great staff, super clean, had a great stay.

10

Kelly

Jun 6, 2025

·

Stayed 1 night

Extremely clean, quiet, beautiful hotel in the heart of downtown. Restaurants and bars were delightful. Had a lovely massage at the spa too. Highly recommend.

10

Tania

Mar 17, 2025

·

Stayed 2 nights

Very clean.

8

Deborah C

Feb 17, 2025

·

Stayed 3 nights

We liked this place - very modern decor, but unlike a lot of modern decor this one works - mostly. The lighting, shades, and other amenities are all on a control panel, which takes a bit of getting used to. Nice touches like nightlights that come on with motion and the push button water in the shower is actually fairly user friendly. The staff was welcoming and helpful. The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.

10

Maria

Mar 11, 2024

·

Stayed 1 night

Service and cleanness

10

Barbara

Aug 12, 2025

·

Stayed 4 nights

Everything was nice and clean. All the staff I encountered were always so friendly and helpful. Room was nice, bed was comfortable.

10

Shane

May 12, 2024

·

Stayed 1 night

The CONRAD LA is very clean.

2

Wei

Mar 31, 2024

·

Stayed 2 nights

After check in Conrad at 3/28, I went to my room just wash my hands and face, after I took the hand towel to dry, I found a stain of BLOOD! on the towel! It not just a cleaning issues, it’s the health problem, bcz I have some fever now while I writing this review. I make the complaint with the lobby manager, she told me will get some official response back to me, but after whole day no body even responded to me until I make the 2nd time compliance with the manager in person, he just told me he thought somebody already talk to me with very standard apologize. Try to provide me a in room dinner to close this case. I told them it’s not acceptable and waiting their future response, until I checked out today back home town, still nobody responds me! Horrible customer service! Definitely will report to health department and all the other related authorities after I talk to my lawyer. Highly NOT recommended TO stay with this nasty Hotel!

10

Travis

Jul 1, 2025

·

Stayed 4 nights

Loved the rooms, very clean and

10

Carlos

May 11, 2025

·

Stayed 1 night

The hotel is new just in front of the Disney hall, next to two mussuems. In this part of downtown there is not homeless. The restaurant of the hotel is great , the rooms are super clean. The design of the hotel,is great.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and spacious with great views and useful tech features; many find them comfortable and quiet. Some mention confusing controls, occasional noise near the pool or from events, and mixed bed comfort.

Related guest reviews

8

Kelly

Sep 11, 2024

·

Stayed 2 nights

The first night when we arrived, there was a music festival or concert nearby, and it lasted until pass 12am. We can hear the music rhythm pounding through the room. The second night was better but can still hear light music from the bar downstairs. Avoid living in rooms facing the pool!

8

Sean

Oct 19, 2023

·

Stayed 1 night

I enjoyed the suite, except bed was too soft, room service was ok, but cold food

10

Dynasti

Oct 26, 2025

·

Stayed 1 night

I had such a wonderful stay at the Conrad Los Angeles. The property is absolutely beautiful — elegant without feeling stuffy — and the service was exceptional from start to finish. Every interaction felt warm, attentive, and personal. The rooms are spacious, thoughtfully designed, and so comfortable. I loved the natural light and small touches that make the space feel both luxurious and calming. A special thank you to the staff who made the experience feel so seamless and welcoming. I’ll definitely be back!

8

MARGARET

Aug 12, 2023

·

Stayed 3 nights

It is very modern. The staff was very accommodating. My original room was above the restaurants and even in the middle of the day there was the constant thump thump of the bass in my room. They were able to turn that down but the pool bar goes to 1:30 and that kept me awake. After that it was really quiet but I asked them to find me another room for the rest of my stay. They couldn’t have been more helpful. The restaurants were upscale Spanish cuisine which was not to my taste but I enjoyed the in-room breakfast menu. 24 hour room service was a plus. There is not much to see around the hotel within walking distance except the Broad and an excellent Italian restaurant but it’s easy to Uber anywhere. Enjoyed my stay.

10

Weiqi

Oct 14, 2025

·

Stayed 1 night

Good room layout. Great vibe. Bed not super comfortable. Service and details need attention.

10

Jodi

Dec 28, 2024

·

Stayed 1 night

Great location, friendly staff and nice amenities. Rooms were comfortable, clean and quiet.

8

Deborah C

Feb 17, 2025

·

Stayed 3 nights

We liked this place - very modern decor, but unlike a lot of modern decor this one works - mostly. The lighting, shades, and other amenities are all on a control panel, which takes a bit of getting used to. Nice touches like nightlights that come on with motion and the push button water in the shower is actually fairly user friendly. The staff was welcoming and helpful. The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.

10

Swati

Dec 9, 2024

·

Stayed 3 nights

Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.

10

Natalie

Jul 15, 2023

·

Stayed 4 nights

The rooms are a decent size, clean and the bathrooms are very nice. I loved the bar and the pool. In room dining options are very limited and not worth the money.

10

TM

Jan 17, 2023

·

Stayed 2 nights

Lovely hotel, great location, and terrific restaurant choices. My only issue was the lights. there were too many of them and I couldn’t figure out which was was for what.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as warm, attentive, and accommodating, from front desk to housekeeping and valet. However, some guests report slow or uneven restaurant service and check-in delays.

Related guest reviews

10

Dynasti

Oct 26, 2025

·

Stayed 1 night

I had such a wonderful stay at the Conrad Los Angeles. The property is absolutely beautiful — elegant without feeling stuffy — and the service was exceptional from start to finish. Every interaction felt warm, attentive, and personal. The rooms are spacious, thoughtfully designed, and so comfortable. I loved the natural light and small touches that make the space feel both luxurious and calming. A special thank you to the staff who made the experience feel so seamless and welcoming. I’ll definitely be back!

4

JUAN

Apr 14, 2025

·

Stayed 1 night

the people at the bar and restaurant are rude

4

Dana

Sep 8, 2024

·

Stayed 3 nights

My check-in experience was not satisfactory at all this time. After staying in the hotel for close to 2 weeks a couple months ago, this time was surprising. I arrived at the hotel early, and was told my room wasn't ready but they would put a rush on it and text me when it was ready. I was guaranteed check-in at 3pm but even after 3pm i was still left waiting until i had to complain again that my room wasn't ready. I wasn't offered any kind of apology or acknowledgement for the inconvenience.

6

MITCHELL MIN-KU

Apr 24, 2023

·

Stayed 5 nights

Not so great start to the trip. They were not ready for me to check in at 3PM so they asked me to wait around while they got the room ready. Went back a few times to check in with no updates. Eventually I got the room at 5PM. Food at the restaurant is great. Valet parking is expensive ($55). Check-in experience not up to expectations here.

10

Stacy

Jul 24, 2024

·

Stayed 1 night

The staff here makes the stay even better. Can’t wait to come back. They’re doing something right here. The property is beautiful but the staff truly makes it remarkable

10

Beatrice

Apr 7, 2024

·

Stayed 1 night

From the moment that the valet attendants greeted us, we felt taken care of. All of the staff that helped us were beyond excellent. They were polite in greeting us and took care of us without delay. The hotel could not have been better located for theater or museums. The room was appointed with everything except drinking glasses ?? We had a wonderful stay.

10

Tunde Benedict

May 17, 2025

·

Stayed 4 nights

Excellent customer service by the reservation team

10

Barbara

Aug 12, 2025

·

Stayed 4 nights

Everything was nice and clean. All the staff I encountered were always so friendly and helpful. Room was nice, bed was comfortable.

6

Alberto

Aug 12, 2025

·

Stayed 1 night

Dinning service closed earlier due to no staff it really upset me that the manager said that he had no employees to stay open until midnight like they say they would be open on all their menus and signs

4

Gregory

May 8, 2023

·

Stayed 1 night

For such an expensive hotel, the service is terrible. Be prepared to wait in a lot of lines.

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Location

Central downtown location opposite Walt Disney Concert Hall and near The Broad/MOCA is a major draw and convenient for events. Several note fewer nearby shops and casual dining options compared with other LA areas.

Related guest reviews

10

Catherina

May 13, 2024

·

Stayed 1 night

Across from Walt Disney Concert Hall - perfect location!

10

Michael

Apr 2, 2024

·

Stayed 2 nights

Beautiful property. Amazing staff. Great location.

10

Christopher

Jan 19, 2024

·

Stayed 1 night

Hotel is across the street from LA Orchestra Hall. Location is perfect! Enjoyed a good dinner in the hotel and simply walked from my table to the elevator, and walked across the street to the Walt Disney Concert Hall Building.

10

Zachary

Jul 27, 2025

·

Stayed 2 nights

Great property if you need down town LA or Dodger stadium

10

Kelly

Jun 6, 2025

·

Stayed 1 night

Extremely clean, quiet, beautiful hotel in the heart of downtown. Restaurants and bars were delightful. Had a lovely massage at the spa too. Highly recommend.

10

Ted

Jan 23, 2024

·

Stayed 2 nights

Hotel was in great location for Walt Disney Music Hall, Broad Museum, MOCA, Luna Luna. Also visited Cathedral.

10

KYOKO

May 21, 2025

·

Stayed 3 nights

Even though it was downtown, it was very clean and safe. There are also Walt Disney Hall and the museum nearby, and it's easy to get to Dodgers Stadium.

8

Richard

Apr 8, 2025

·

Stayed 3 nights

Luxurious and expensive. Few dining options. Technical bugs in the room. Great for visiting cultural venues but far from shops and restaurants. Great staff.

10

Judy

May 21, 2024

·

Stayed 2 nights

This is a beautiful facility conveniently located near the Music Center. Rooms are elegantly appointed with great views and a quiet ambience.

10

Carlos

May 11, 2025

·

Stayed 1 night

The hotel is new just in front of the Disney hall, next to two mussuems. In this part of downtown there is not homeless. The restaurant of the hotel is great , the rooms are super clean. The design of the hotel,is great.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurants and bars receive strong praise for quality, cocktails, and ambience. Experiences vary, with reports of slow or rude service at breakfast, early closures or limited in-room dining, and high prices.

Related guest reviews

10

Devon

Jan 7, 2024

·

Stayed 2 nights

We loved our stay here - we would definitely stay again and will even look for other Conrad locations when we travel. The staff was very friendly and accommodating. The bar and restaurant were very convenient; we enjoyed the dining ambiance and the food (multiple times).

10

Joseph

Jan 23, 2023

·

Stayed 4 nights

Friendly staff, amazing hotel bars with great cocktails, and food was outstanding in Jose Andres restaurants on site. Of my many trips to LA, this was hands-down my favorite hotel; I will definitely be returning!

10

Lourdes

Jan 1, 2024

·

Stayed 1 night

Beautiful, modern, staff very nice, respectful and efficient. The food was delicious at their restaurants.

10

James

Mar 5, 2024

·

Stayed 2 nights

Great hotel in DTLA. Wonderful service and very comfortable. The main restaurant is top notch.

8

Deborah C

Feb 17, 2025

·

Stayed 3 nights

We liked this place - very modern decor, but unlike a lot of modern decor this one works - mostly. The lighting, shades, and other amenities are all on a control panel, which takes a bit of getting used to. Nice touches like nightlights that come on with motion and the push button water in the shower is actually fairly user friendly. The staff was welcoming and helpful. The negatives? Strange maze of elevators to get to the rooms from the entrance. Service is incredibly spotty. Day one we happened upon the room cleaner - she could not have been nicer and really did a great job tidying up. Day two, we came back in our room to change in the afternoon and the room had still not been made up - we put the "make room up" light on when we left for the evening at about 4:30, came back at 11 and nothing had been cleaned. Mini-bar (in a drawer, might have been just a drawer, we didn't verify) had sticky looking residue (again, we did NOT verify) in one of the empty spaces. The restaurant - Laurel room - had good food but terrible service. At breakfast we finally got some attention from a "Wait-staff assistant" who poured coffee but it got cold by the time someone remembered that we had asked for milk, and all this is at $9 a cup Close to the Broad and the L.A. Philharmonic, but in a totally deserted and sad complex with no stores or restaurants nearby.

10

Swati

Dec 9, 2024

·

Stayed 3 nights

Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.

10

Natalie

Jul 15, 2023

·

Stayed 4 nights

The rooms are a decent size, clean and the bathrooms are very nice. I loved the bar and the pool. In room dining options are very limited and not worth the money.

6

Alberto

Aug 12, 2025

·

Stayed 1 night

Dinning service closed earlier due to no staff it really upset me that the manager said that he had no employees to stay open until midnight like they say they would be open on all their menus and signs

6

Matthew

Apr 6, 2025

·

My hotel stay was good. Awkwardly positioned tv however. The feedback relates to the San Laurel restaurant, specifically breakfast. My son ordered eggs Benedict. The egg white was runny which it shouldn’t be under any circumstances…Our waiter Yasmeen who couldn’t be nice enough said I’ll take it back and speak to someone. She came back and said they told her it’s the way it should be and we have to ask for the egg whites not to be runny. Really! So if I order chicken at this restaurant should I insure to ask if they cook it. The only thing the restaurant did was to take $10 off for the avocado I ordered which makes no sense.

10

Mark

Jun 3, 2025

·

Stayed 3 nights

Our experience was amazing! The staff was friendly and accommodating. They upgraded us to a room with an amazing view of the city. The room was very clean and I'm picky about room cleanliness. The restaurant has a Michelin Chef and our lunch was delicious! The evenings we spent time outside and at the bar were very enjoyable. I would highly recommend this hotel to anyone spending time in LA.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$447
February	$518
March	$389
April	$387
May	$472
June	$507
July	$518
August	$335
September	$356
October	$379
November	$352
December	$336

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $815	16 $608	17 $657	18 $524	19 $531
20 $444	21 $556	22 $628	23 $629	24 $628	25 $655	26 $654
27 $469	28 $440	29 $440	30 $433

Su	Mo	Tu	We	Th	Fr	Sa
				1 $406	2 $438	3 $451
4 $406	5 $435	6 $435	7 $635	8 $406	9 $438	10 $1,524
11 $435	12 $406	13 $406	14 $406	15 $406	16 $438	17 $438
18 $406	19 $406	20 $406	21 $790	22 $790	23 $790	24 $681
25 $618	26 $626	27 $632	28 $617	29 $617	30 $703	31 $734

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Grand Penthouse (Grand Penthouse Suite)

Studio, 1 King Bed, Accessible

Penthouse (Skyline Penthouse)

Premium View Two Full Beds Hearing Accessible

Premium Mountain View Suite

Deluxe Room, 2 Double Beds

Premium View King Accessible Roll in Shower

Deluxe Room, 1 King Bed, Accessible (Bathtub)

Suite, 1 King Bed, Accessible, Balcony

Studio, 1 King Bed

Premium View Two Full Beds Accessible Tub

Premium Room, 1 King Bed

Premium View One King Accessible Tub

Premium View Two Full Beds

Premium Room, 2 Double Beds

Premium King Accessible Hearing

Suite, 1 King Bed, Accessible, Corner (Hearing)

Premium Suite, 1 Bedroom (Sunset View)

Suite, 1 King Bed, Corner

Suite, 1 Bedroom, City View

Penthouse (Conrad Penthouse)

Deluxe Double Accessible Roll-In Shower

Deluxe Room, 1 King Bed

City View One Bedroom Suite King Accessible Roll-In Shower

Suite, 1 Bedroom, Accessible

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Conrad Los Angeles

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Considering this hotel for your Los Angeles trip?

Prices for upcoming dates