The Bank Hotel Istanbul, a Member of Design Hotels

Falta mejorar el espacio del gimnasio así como su ventilación

Потрясающий сервис! Но очень жаль, что на реконструкции терраса и не знала, что в спа нет бассейна. Вообще, спа это маленькая зона отдыха. Завтраки каждый день одинаковые но качество продуктов на высоте. Очень вкусно! Сервис внимательный до мельчайших деталей. Но, в последней уборке не положили полотенце для ног. И почему набор в душе для одного? (Шампунь, кондиционер, гель для душа). Номер был для двоих. Стиль комнат напомнил Францию. Отдельная приятность это звоночек в дверь! Шумоизоляция отличная!

We liked this hotel so much, that we booked our 2nd stay to return. Here are the positives, central location with easy access to public transportation and Istanbul's main attractions, clean, great amenities, SPA, gym, rooftop bar and restaurant (excellent). They paid every attention to the details and even the hotel scent was carefully planned. Breakfast was a treat but the best was the STAFF. They were always present and willing to assist, we never had to ask twice for anything. Oh and the antique elevator! Our daughter was so thrilled by this, although it could only fit 2 persons. We would highly recommend this hotel for your stay in Istanbul. Negatives- Maybe the neighborhood several blocks to the east is a little rough, but that is beyond their control. All in all a good find, and we will be back...

Lovely hotel and wonderful staff and great view from the rooftop. A lovely quiet spot away from the hustle and bustle of Istanbul

Fantastic stay. Perfect location with a great rooftop bar overlooking some of Istanbul’s sights. My only regret is that we only stayed for one night - but would happily stay here next time I’m in Istanbul

The hotel is well located to visit the main attractions for first-timers in Istanbul, like Sultanahmet or the Asian side. There are many dining options within walking distance as well. Rooms are not very big, but clean and comfortable. Service was very friendly. The gym and the spa were a bit deceiving, didn't match the overall level of the hotel.

The originality of the Bank Hotel, the wonderful rooftop, the staff and the location sre what made our stay so memorable!

Excellent location, very stylish hotel, loved the rooftop bar and helpful staff. Breakfast could be better.

Amazing!!! Beautiful hotel, excellent location, superb view from the roof top, exquisite decoration...

Service was friendly and they really just made every effort you could ask for. Rooftop is a beautiful view and very relaxing. Spa was pretty good. Turkish bath was super fun as a couple. Massages were could but tables were cool I’d like them heated.

This hotel is perfectly located, close to the Galata bridge for visiting the old Istanbul and also close to Galata tower. The hotel is very clean, quiet and the staff is very friendly and supportive. We had a wonderful stay and would book it again.

Very nice property and staff. Rooms clean and facilities in great condition. Well situated to see most of Istanbul’s great sites. Highly recommend

Fast, easy check-in. Staff was very welcoming and helpful. Beautiful and clean lobby. Loved the complimentary cappuccino

Excellent Hotel very quiet, very clean, nice property, rooms are beautiful with acceptable space, but Expedia site do not have a proper information about the Hotel, first at all ONLY ONE ROOM IS SEA VIEW (PENTHOUSE SUITE), THE CITY VIEW IS INCORRECT THE HOTEL IS SURROUNDED BY TALL BUILDINGS YOU DON'T HAVE ANY VIEW ONLY ANOTHER BUILDING JUST A FEW FEETS AWAY, the Hotels listed like VIP property,I travel with some relatives and friends, we booked 4 rooms, the reception guy not even mention the vip status all of us have VIP travelers. The location is convenient and staffs was very helpful and professional.

Потрясающий сервис! Но очень жаль, что на реконструкции терраса и не знала, что в спа нет бассейна. Вообще, спа это маленькая зона отдыха. Завтраки каждый день одинаковые но качество продуктов на высоте. Очень вкусно! Сервис внимательный до мельчайших деталей. Но, в последней уборке не положили полотенце для ног. И почему набор в душе для одного? (Шампунь, кондиционер, гель для душа). Номер был для двоих. Стиль комнат напомнил Францию. Отдельная приятность это звоночек в дверь! Шумоизоляция отличная!

From the moment we arrived, the experience was seamless and genuinely welcoming. The staff were attentive, warm and always ready to help without feeling overbearing — a balance many hotels aim for but rarely nail this well. The room was spotless, modern, and incredibly comfortable. You can tell great care goes into maintaining the space and ensuring guests feel at home. Small touches, like the quality amenities and thoughtful room setup, really made a difference. Overall, this hotel exceeded expectations. The service, comfort, and attention to detail made our stay memorable. I would absolutely stay again and highly recommend it to anyone looking for a genuinely great hotel experience.

The best location Great service The only thing could get better is cleaning services. After spending all day walking and ready to rest before dinner we found cleaners don’t get to ur room till the evening. Otherwise the rest of the rest was absolutely amazing

Ein wundervolles Hotel mitten in der Altstadt! Wir waren im obersten Stock und hatten eine schöne Aussicht auf den Galataturm und den Bosporus. Es war sehr ruhig und das Zimmer stets sauber. Nur die Vorhänge gingen an den Seiten nicht ganz zu, so dass am Morgen schon etwas Licht durchkam. Das ist aber auch der einzige Punkt. Das Personal ist sehr hilfsbereit und man fühlt sich richtig willkommen.

El hotel en condiciones deplorables . Los muebles descuidados. Sin ningún mantenimiento . No tiene personal que atienda ni siquiera una llamada .no tienen toallas . En una suite las sillas rotas . Con una toalla mediana para dos personas . No entiendo cómo es parte de Marriot Bonvoy . NO LO RECOMIENDO . No me pude cambiar de hotel porque nunca respondieron de recepción y no había forma de reembolsar . Pague la totalidad

정말 숙소가 너무 깨끗하고 서비스 조식 모두 훌륭해요! 정말정말 만족한 숙소였습니디

Our room was very small. Could barely open suitcases.

Room was nicely renovated eventhough on the smaller side. Amenities were fine too. Located near Galata tower and the tunnel. Short walking distance to tram station. Elevator to the wing room is the classic type of elevator but really tiny.

Gorgeous hotel and comfortable, spacious rooms with lovely marble bathrooms. We loved staying here!

When I arrived I hated the small, ground floor, windowless room I was given but I complained and was given a nore spacious room the room was more than adequate for my needs. Front desk staff very helpful. It would have been nice to be able to take your own coffee and juice at breakfast but had to get your food and eat hslf of it before someone briught beverages. The room itself was nice.

L’hotel nuovo e recentemente ristrutturato è situato in un’ottima posizione per visitare la città. Le camere sono piccole, ma con materiali pregiati e il letto è confortevole. La colazione ha una modesta selezione al buffet, pur di qualità, e un servizio non all’altezza di un cinque stelle. Il vero neo della struttura è il servizio, carente e spesso improvvisato, che passa da non parlare in inglese basico a chiamare “amici” che caricano una loro tariffa al posto del taxi regolare (che se vuoi ti devi cercare da SOLO!). Questo si traduce in una mancanza totale di professionalità che in alcuni casi può rovinare i piani e gli orari (abbiamo aspettato un’ora per un pick up stabilito, e non riuscivano, o meglio non volevano a trovare un taxi regolare per portarci in areoporto!). Assurdo per un hotel a 5 stelle!!!

Excellent Hotel very quiet, very clean, nice property, rooms are beautiful with acceptable space, but Expedia site do not have a proper information about the Hotel, first at all ONLY ONE ROOM IS SEA VIEW (PENTHOUSE SUITE), THE CITY VIEW IS INCORRECT THE HOTEL IS SURROUNDED BY TALL BUILDINGS YOU DON'T HAVE ANY VIEW ONLY ANOTHER BUILDING JUST A FEW FEETS AWAY, the Hotels listed like VIP property,I travel with some relatives and friends, we booked 4 rooms, the reception guy not even mention the vip status all of us have VIP travelers. The location is convenient and staffs was very helpful and professional.

The hotel is well located to visit the main attractions for first-timers in Istanbul, like Sultanahmet or the Asian side. There are many dining options within walking distance as well. Rooms are not very big, but clean and comfortable. Service was very friendly. The gym and the spa were a bit deceiving, didn't match the overall level of the hotel.

Astonishing beautiful view of istanbul only in this place while you are in a bathtub. No need to leave or move you can see the sunrise from the bathtub or bed by just opening your eyes. Room entrance itself is an especial experience I don’t spoil it.

Beautiful hotel property. Great location. Our room was very nice although it was in the basement level. However, we were only there one night and the manager made it up to us with a lovely delicious breakfast!

Room good noisy at night

Super Service, sehr schöne Zimmer.

They are the best ever in Istanbul, welcoming team and excellent service. Helpful and would go to the moon just to make us happy Thanks Bank hotel team 🙏🙏

I asked for a bosphoro night cruise and they told me I could pay with a credit card at the ship. At the ship they did not accept credit cards and the one in charge was drunk, didn't understand english and it was very difficult for us. Not nice way to treat guests

When given opportunity, the staff stepped up every time.

The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.

Fast, easy check-in. Staff was very welcoming and helpful. Beautiful and clean lobby. Loved the complimentary cappuccino

L’hotel nuovo e recentemente ristrutturato è situato in un’ottima posizione per visitare la città. Le camere sono piccole, ma con materiali pregiati e il letto è confortevole. La colazione ha una modesta selezione al buffet, pur di qualità, e un servizio non all’altezza di un cinque stelle. Il vero neo della struttura è il servizio, carente e spesso improvvisato, che passa da non parlare in inglese basico a chiamare “amici” che caricano una loro tariffa al posto del taxi regolare (che se vuoi ti devi cercare da SOLO!). Questo si traduce in una mancanza totale di professionalità che in alcuni casi può rovinare i piani e gli orari (abbiamo aspettato un’ora per un pick up stabilito, e non riuscivano, o meglio non volevano a trovare un taxi regolare per portarci in areoporto!). Assurdo per un hotel a 5 stelle!!!

From check in to check out the staff went above and beyond their duty. Our stay at the hotel was incredible. Chocolates and other gifts waiting for us in our room for us to enjoy, complimentary water delivered every morning and more chocolate on the weekend. It was my wife's birthday during our stay and she was surprised with a delicious cake. All the staff from customer advisor to porter were all very attentive and extremely polite, always delivering a service with a smile, nothing was too much trouble. The hotel is extremely comfortable and very stylish. The roof top bar is beautiful and defo worth a visit. The location is perfect within 10 mins walk to local restaurants and 30 mins walk to the grand bazzar. Thanks for making my wife's birthday and our first trip to Istanbul memorable.

Very helpful friendly staff, lovely room with great amenities Outstanding breakfast

From the moment we arrived, the experience was seamless and genuinely welcoming. The staff were attentive, warm and always ready to help without feeling overbearing — a balance many hotels aim for but rarely nail this well. The room was spotless, modern, and incredibly comfortable. You can tell great care goes into maintaining the space and ensuring guests feel at home. Small touches, like the quality amenities and thoughtful room setup, really made a difference. Overall, this hotel exceeded expectations. The service, comfort, and attention to detail made our stay memorable. I would absolutely stay again and highly recommend it to anyone looking for a genuinely great hotel experience.

This hotel is perfectly located, close to the Galata bridge for visiting the old Istanbul and also close to Galata tower. The hotel is very clean, quiet and the staff is very friendly and supportive. We had a wonderful stay and would book it again.

It is a good location in the city for first-time visitors to walk to both sides of the city and meet for tours. Staf was very friendly and helpful. Highly recommend.

Well located in walking distance to Galataport area and transportation of all forms. Easy to get taxi or take trams. Can walk to old district and sight see. Main complaint was the noise at night. Can hear music and traffic coming from street. Also had intermittent sewage smell, fortunately only lasted couple minutes! Staff were helpful and very courteous. Overall I enjoyed our stay very much!

The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.

We liked this hotel so much, that we booked our 2nd stay to return. Here are the positives, central location with easy access to public transportation and Istanbul's main attractions, clean, great amenities, SPA, gym, rooftop bar and restaurant (excellent). They paid every attention to the details and even the hotel scent was carefully planned. Breakfast was a treat but the best was the STAFF. They were always present and willing to assist, we never had to ask twice for anything. Oh and the antique elevator! Our daughter was so thrilled by this, although it could only fit 2 persons. We would highly recommend this hotel for your stay in Istanbul. Negatives- Maybe the neighborhood several blocks to the east is a little rough, but that is beyond their control. All in all a good find, and we will be back...

Fantastic stay. Perfect location with a great rooftop bar overlooking some of Istanbul’s sights. My only regret is that we only stayed for one night - but would happily stay here next time I’m in Istanbul

The hotel is well located to visit the main attractions for first-timers in Istanbul, like Sultanahmet or the Asian side. There are many dining options within walking distance as well. Rooms are not very big, but clean and comfortable. Service was very friendly. The gym and the spa were a bit deceiving, didn't match the overall level of the hotel.

Amazing!!! Beautiful hotel, excellent location, superb view from the roof top, exquisite decoration...

Beautiful renovated property perfectly located to explore Istanbul. Boutique, design hotel with excellent customer service. Highly recommend

Nice hotel and walking distance to sights and near transportation to get to other areas of Istanbul.

Hotel molto Bello, ottima posizione. I cocktails e food Dal rooftop veramente ottimi ma abbastanza cari.

Everything cool but …the me yes and everything written on cards etc et VERY LITTLE LETTERS ..and with the addition that the paper they use is brown it makes it much more difficult ti read it. Its a unusual that in the breakfast everything is included but … if you ask for a cappuccino they will charge it …😳. Nice hotel. Nice location !

The Bank Hotel in Istanbul is a stunning property housed in an old bank, featuring exquisite marble details. Although the location has its pros and cons—it's convenient for tram users with the Karaköy station nearby, but taxi or Uber users may face long waits due to the hotel's placement on a busy, narrow street. The hotel's potential is somewhat undermined by the reception experience. The small reception area is often manned by only one or two staff members who are overwhelmed with tasks, from attending to guests to managing access to the popular rooftop bar. This results in a reception that often feels rushed and stressed, impacting the overall guest experience. A particular inconvenience occurred during our checkout day concerning breakfast service. We were informed breakfast started at 7 AM, not 6:30 AM as we had thought. Despite the food being visibly ready and our early flight, the waiting staff, adhering strictly to management's rules, refused to serve us earlier. This rigid adherence to rules without consideration for guest circumstances was disappointing. Furthermore, interactions at the rooftop bar and with the breakfast staff were mixed. Staff frequently removed menus prematurely and there was confusion over our eligibility for breakfast, indicating a lack of communication and attention to detail expected in a 5-star boutique hotel. Despite its beauty and prime location, The Hotel could improve its service to truly meet the standards of a 5 star boutique hotel.

Not the cheapest place to stay, but reasonable by western standards, especially given the high level of service in a classic, elegant building in an excellent location. The spa services - especially the packaging of massage and hammam - were wonderful (though, again, not very cheap by Istanbul standards). The breakfast was excellent and included made-to-order eggs. The room was very comfortable, with all the amenities one would expect in a high-end hotel.

The hotel was amazing . Staff was very welcoming and polite breakfast was one of the best we had ! Strongly recommend this hotel !!!

Excellent Hotel very quiet, very clean, nice property, rooms are beautiful with acceptable space, but Expedia site do not have a proper information about the Hotel, first at all ONLY ONE ROOM IS SEA VIEW (PENTHOUSE SUITE), THE CITY VIEW IS INCORRECT THE HOTEL IS SURROUNDED BY TALL BUILDINGS YOU DON'T HAVE ANY VIEW ONLY ANOTHER BUILDING JUST A FEW FEETS AWAY, the Hotels listed like VIP property,I travel with some relatives and friends, we booked 4 rooms, the reception guy not even mention the vip status all of us have VIP travelers. The location is convenient and staffs was very helpful and professional.

The hotel is lovely and perfectly located. The staff is very attentive and friendly. My original room had a TINY closet, but they offered another with a good sized closet and a great view of the Bosphorous. The food was ok.

Very helpful friendly staff, lovely room with great amenities Outstanding breakfast

Excellent location, very stylish hotel, loved the rooftop bar and helpful staff. Breakfast could be better.

Ottimo hotel di design con qualche piccola pecca: assenza di prese USB in camera e colazione non all'altezza di un 5 stelle