Name: Palace Inn El Paso
Address: 8778 Gateway Boulevard East, Mission Valley, El Paso, Texas, United States of America, El Paso, El Paso County, US
Price range: $89–$198 per night
Rating: 9.2

What guests think

Across many reviews, Palace Inn El Paso stands out for very clean, spacious rooms, friendly staff with quick check‑in, and a convenient location right off I‑10, offering solid value for travelers passing through or visiting the area.

Common drawbacks are noticeable highway noise and a basic continental breakfast that some found limited or occasionally depleted. Rooms feature large bathrooms and simple modern decor; a few guests mentioned firm mattresses, flat pillows, weak Wi‑Fi, or low water pressure. Staff is mostly friendly and responsive, and facilities include well‑lit parking, laundry and a small fitness room, but there’s no elevator and no pool; overall, expect a straightforward stay with easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well‑lit on‑site parking is frequently praised; guests also mention a guest laundry, an EV charger, and a small fitness room with mixed upkeep. There’s no elevator to upper floors and no pool.

Related guest reviews

10

Irene

Jun 6, 2024

·

Stayed 1 night

Easy to get to. Lots of parking. Clean room.

8

Andreas

Aug 12, 2024

·

Stayed 1 night

Decent accomodation for the price. Fitness room equipment unsafe.

10

SCOTT

Jan 18, 2025

·

Stayed 1 night

Friendly and Very Helpful Staff. I liked that they had laundry service and it was REASONABLE!! TY

8

Esperanza

Jun 9, 2025

·

Stayed 3 nights

Happy with stay, very clean and staff helpful i did wish it had a pool also wished you had more of a selection on breakfast, other than that very good and we would stay there again.

8

Carrie

Mar 23, 2025

·

Stayed 1 night

Nice clean hotel. Small number of rooms. If you can’t do stairs. Make sure to tell them. You need bottom floor. Because you have to use stairs for second floor. They serve continental breakfast. Easy to get to off freeway.

10

Karen

Feb 1, 2025

·

Stayed 1 night

Very nice hotel. Good fitness room.

10

Katharina

Jun 28, 2024

·

Stayed 1 night

Nice in clean only thing that’s missing is a outdoor pool my kids would really enjoy that

10

anytimetennis

Aug 20, 2023

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Stayed 1 night

It was nice that they have a laundry room for guests.

8

Yanghee

Apr 10, 2025

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Stayed 1 night

Quick overnight. It was great to see EV Charger on site! Room was clean, spacious, with Microwave and mini-fridge, coffee maker. Only thing - no decaf coffee!

10

Howard

Jan 6, 2025

·

Stayed 1 night

Really Enjoyed our stay here. The room was clean and the parking lot was well lit which made us feel safe while traveling. Would stay here again if ever passing through El Paso!!

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Cleanliness

Cleanliness receives consistent high praise across reviews, with rooms and grounds described as spotless and well kept. A few reviews report missed details or pests.

Related guest reviews

10

Marcus

Jun 16, 2025

·

Stayed 1 night

I'm super picky about hotels, but since this hotel has such a high rating and it was recommended to us from family, we gave it a try and goodness, you'd be hard pressed to find a cleaner hotel room in El Paso. It's a simple and clean hotel.

2

Diane

Jun 25, 2024

·

Stayed 1 night

Place looked good but it has bed bugs. A history search tells me this is nothing new. Sleepers - beware!

10

Ana

Mar 15, 2024

·

Stayed 2 nights

Very clean and renovated. Staff very nice and helpful. Location is good for shopping or just passing through.

10

Fernando

Oct 24, 2024

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Stayed 3 nights

Very clean on outside and the room was clean smelled fresh not like other hotels

10

EDDEN

Jun 29, 2025

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Stayed 1 night

Very clean, which is the most important thing to our family when it comes to staying at a motel!

10

Maria

Apr 22, 2025

·

Stayed 1 night

love it very clean

10

Daniel

Apr 3, 2025

·

Stayed 1 night

Very clean rooms

6

Aaron

Jul 6, 2024

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Stayed 1 night

Everything was fine upon check in, and 2 other previous stays. Unfortunately, the next morning, I noticed numerous (3 in total) weird looking bugs crawling around. 1 on the floor near the bathroom, 1 on the wall in the bathroom and 1 on the dresser by the TV. I will not ever go back.

10

JUAN

Nov 20, 2025

·

Stayed 1 night

Room was spotless.

10

Rodrigo

Oct 27, 2023

·

Stayed 1 night

Very clean! Nice place

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AI-generated summary based on recent guest reviews

Rooms

Updated rooms feature large bathrooms and simple modern decor; many travelers are comfortable overall. Some report freeway noise, firm mattresses or flat pillows, occasional weak Wi‑Fi or low water pressure, and a few door or USB charging issues.

Related guest reviews

8

Michael

Dec 23, 2023

·

Stayed 1 night

Everything was great except the usb charging ports, none worked.

10

Graciela

Mar 24, 2025

·

Stayed 1 night

Would go back a million times more! Rooms are beautiful and spacious!

8

Kevin

Oct 12, 2025

·

Stayed 1 night

The room was nice and clean, the breakfast was fine, I was able to park my truck in front of my room. The noise from the interstate was extremely loud and you could see, that the door needed weather stripping, it might eliminate some of the noise too.

10

Bernardo

Jul 4, 2024

·

Stayed 1 night

Very modern and clean design

10

Rachel

May 6, 2025

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Stayed 1 night

Spacious room and bathroom with a very comfortable bed for two weary drivers. Affordable price is awesome.

8

Zhw

Mar 2, 2025

·

Stayed 1 night

too noisy all the time maybe due to the position cloae to the interstate 10

10

David

Feb 22, 2024

·

Stayed 1 night

Everything was excelent, only the wi fi weak, but wasnt problem to me

6

Pedro

May 1, 2023

·

Stayed 1 night

Everything was awesome, except in the morning there was no water pressure in the shower head

8

Joshua

Apr 9, 2024

·

Stayed 1 night

Very modern interior of the rooms but the beds are pretty stiff. Great if you love that, but i like a little bit of give.

8

Karen

Nov 13, 2024

·

Stayed 1 night

Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.

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Service

Most guests describe friendly, helpful staff and fast check‑in, and issues like noise are addressed promptly. A minority reported unfriendly interactions, reservation or key problems, or strict breakfast cutoff times.

Related guest reviews

10

Marion

Apr 14, 2025

·

Stayed 1 night

I had to call front desk because there was banging on the floor above. They handled the problem immediately

6

Victor

Oct 23, 2023

·

Stayed 1 night

We requested to have a room at first level due to a handicapped person, staff said they did not have anything available, after they check in they had walk ins assigned to the first floor, we verified asking them if they had a previous reservation and they said they were just walk ins, I would personally not stay at this place for that reason

10

Kayo

Mar 29, 2025

·

Stayed 1 night

Friendly check in, clean lobby, clean room. Would definitely recommend and stay again

10

Paul

Jun 8, 2024

·

Stayed 1 night

Staff is very friendly and helpful.

6

David

Jun 13, 2024

·

Stayed 2 nights

When we arrived there was a car parked in front of our room with the hood open, taking up two spots so we had to park across the road. Went to the main check-in area next morning to get some breakfast, or at least a cup of coffee since the coffee they leave you in the room tastes like bad water but no one was around and a sign on the door they would be right back soon. We had to leave for an appointment so oh well. We stayed another night and when we got back, the door key did not work. Had to go back to the office for another key and it still did not work. They acted like we were doing something wrong and we ended up waiting about 30 minutes before they addressed the problem and fixed it. We didn't even bother with any breakfast the next day. We just left. Customer care was too laid back for our money. We will be finding another place to stay next time we visit El Paso.

8

Aaron

Jul 7, 2024

·

Stayed 1 night

Didn’t arrive until 4 am. So we woke up a little later than we wanted and were a couple minutes late to breakfast. They didn’t allow us to have any of the food that was still available…

10

Scott

Jan 18, 2025

·

Stayed 1 night

Great Service and Very Nice Staff! Would Highly Recommend, and I would Stay here Again! 👍👍👍

4

Jake

Apr 26, 2024

·

Stayed 1 night

The only glitch was at check in. The clerk could not find my reservation in their system. I showed her my confirmation from Expedia and after a while she gave me a room key; but there is an apparent disconnect with their reservation system and yours.

8

Tracey

Apr 22, 2024

·

Stayed 1 night

The front desk person checking us in was not friendly and seemed to be irritated! Maybe she was having a bad day.

10

DaMonique

Sep 29, 2025

·

Stayed 1 night

The room was spacious and clean. It smelled like it was just cleaned when I walked in. Check in was super quick. The set up was nice for the continental breakfast. I would definitely stay there again.

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Location

Right off I‑10, making access easy for road trips, with restaurants and shopping a short drive away; parking and surroundings feel safe and well lit. Tradeoffs include frequent highway noise and limited walkable options in a commercial area.

Related guest reviews

10

Philip

Jun 28, 2024

·

Stayed 4 nights

Overall, we had a great experience. This is what I would call an excellent quality motel. It's not flashy but they do all the most important things properly, especially cleanliness, and staff are available and responsive. The area is unfortunately not one that you would want to walk in much (if you like an evening stroll as we do) as it is fairly industrial/commercial. Noisy outside since it is right by the highway but it is easy to get to other places as a result.

8

Antje

Jun 24, 2025

·

Stayed 1 night

It’s right by the interstate and VERY noisy

10

John

Apr 19, 2025

·

Stayed 1 night

The place was very clean and in good condition. Parking was good and it is easy access from I-10. Checkin was fast and easy. Would stay again if in the area.

8

Kevin

Oct 12, 2025

·

Stayed 1 night

The room was nice and clean, the breakfast was fine, I was able to park my truck in front of my room. The noise from the interstate was extremely loud and you could see, that the door needed weather stripping, it might eliminate some of the noise too.

10

Christopher Glen

Jan 5, 2023

·

Stayed 19,360 nights

Very clean. Easy access to I-10. Close to airport but not too close. Near a bunch of good restaurants.

10

Daniel

Sep 2, 2024

·

Stayed 1 night

Close to freeway. Clean and comfortable room.

10

Jose

Oct 29, 2024

·

Stayed 1 night

Good clean friendly place and very good location close to shopping centers restaurants pharmacy movie theaters and local bars parks. Easy access to interstate and local businesses.

8

Zhw

Mar 2, 2025

·

Stayed 1 night

too noisy all the time maybe due to the position cloae to the interstate 10

10

Joshua

Dec 29, 2024

·

Stayed 1 night

We stayed one night on our way from Casa Grande. AZ to Denton, TX. This is a simple, beautiful hotel, with easy access from I-10. I wish more restaurants were within walking distance. Staff was courteous and rooms are spacious and clean.

10

Steven

Apr 3, 2025

·

Stayed 1 night

Very good location close to freeway, very clean !

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a simple continental spread; waffles and basic items suit a quick start. Several guests found the selection limited, the area cramped, or items not replenished.

Related guest reviews

10

Diana

Feb 9, 2025

·

Stayed 2 nights

This hotel was amazing all around! Very clean, breakfast was great and staff were friendly. Will stay again.

10

Jessica

Oct 23, 2024

·

Stayed 1 night

Very clean and in a great location to get on and off the highway. Good free breakfast. A little noisy but that comes with the location. Would stay here again.

8

Esperanza

Jun 9, 2025

·

Stayed 3 nights

Happy with stay, very clean and staff helpful i did wish it had a pool also wished you had more of a selection on breakfast, other than that very good and we would stay there again.

10

Brandee

Jun 1, 2024

·

Stayed 1 night

Right by the highway. Having never driven in El Paso it was a bit tricky figuring out the directions. But the inn was very clean and comfortable. Breakfast was awesome with Texas shaped waffles. 10/10 would recommend.

8

Sandra

Apr 9, 2023

·

Stayed 3 nights

Rooms were clean, pillows could have been better they were flat but it is what it is. The breakfast area was small and crammed. We got there about 9 and most things had finished and not replenished.

8

scott

May 2, 2024

·

Stayed 1 night

Always surprised how nice this place is... Reasonable and clean. Took a star off because breakfast is pretty lame, but did have good yogurt

8

Claudia

Dec 12, 2023

·

Stayed 2 nights

Ran out of breakfast sandwiches and it was only 8am and 0 in back

10

Betty

Oct 14, 2024

·

Stayed 1 night

Only negative is the lack of restaurants you can walk to. Plenty across busy freeway, though. Breakfast was all pre packaged but coffee was good and hot.

10

DaMonique

Sep 29, 2025

·

Stayed 1 night

The room was spacious and clean. It smelled like it was just cleaned when I walked in. Check in was super quick. The set up was nice for the continental breakfast. I would definitely stay there again.

8

Karen

Nov 13, 2024

·

Stayed 1 night

Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$81
March	$85
April	$86
May	$115
June	$87
July	$87
August	$89
September	$89
October	$84
November	$84
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $99	19 $100
20 $89	21 $90	22 $89	23 $89	24 $90	25 $104	26 $105
27 $90	28 $92	29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $191	3 $198
4 $95	5 $94	6 $92	7 $89	8 $91	9 $103	10 $105
11 $91	12 $89	13 $90	14 $90	15 $91	16 $105	17 $104
18 $91	19 $91	20 $92	21 $91	22 $91	23 $123	24 $124
25 $94	26 $91	27 $92	28 $90	29 $91	30 $106	31 $105

Palace Inn El Paso

Prices for Palace Inn El Paso

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Palace Inn El Paso

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Palace Inn El Paso

Prices for upcoming dates