Name: The Marker Union Square San Francisco
Address: 501 Geary Street, Theater District, San Francisco, California, United States of America, San Francisco, San Francisco County, US
Price range: $128–$1,693 per night
Rating: 8.53

What guests think

At The Marker Union Square San Francisco, travelers consistently praise exceptionally friendly staff, clean and comfortable rooms, and a central location near Union Square, while noting that the surrounding streets can feel rough with visible homelessness, especially at night.

Guests like the historic charm, cozy lobby fireplaces, and generally well-kept interiors, with many highlighting helpful touches like complimentary coffee and occasional wine. Common downsides include intermittent hot water, some small or dated rooms with limited lighting, noise or poor views in a few, and costly parking with fees that some found unclear. On-site dining earns praise for quality, though hours can be limited and there’s no room service. Expect a comfortable boutique stay inside, but plan carefully for the urban environment outside.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Boutique amenities stand out: welcoming lobby fireplaces and seating, a decent gym, free morning coffee, water refill stations, and an on-site restaurant/bar. Limitations include no room service, limited restaurant hours, and expensive or off-site parking/valet.

Related guest reviews

4

Francisco

Mar 6, 2024

·

Stayed 1 night

- No Room Service - Tratto Restaurant & Bar was closed Sundays & Mondays - Ice Machine located on a different floor - No Coffee Machine im the Room - Breakfaat Service at Tratto was less than a pleasant experience; wait time was very slow

10

Diane

Mar 9, 2025

·

Stayed 1 night

The receptionist was lovely and helpful to put my sister across hall. ❤️ We received a coupon for complimentary glass of wine at registration. Hotel looks much better in person than online photos Appreciated the quiet, spacious room, well appointed with self controlled thermostat. Food is always excellent and small rooms in lobby relaxing to start day with free coffee am. ❤️

10

Brianda

Jul 29, 2024

·

Stayed 4 nights

The place is beautiful and such a good place to be with those prices! I would stay there again. The only thing I wish I double check was about parking. There is a valet service but it wasn’t worth it for the asking price since the garage was around the corner.

10

Helen

Jul 10, 2025

·

Stayed 3 nights

There are some beautiful fireplaces to sit around and enjoy. The onsite restaurant was also quite good. They give you a couple of complementary glasses of house wine which was nice.

10

Thomas

Oct 5, 2024

·

Stayed 3 nights

The staff was always friendly and welcoming every time I came and went. The room was nice and the bedding was very comfortable. Air-conditioning was also a nice feature and the gym had a full set of dumbbells and enough machines for a full body workout. The complimentary Path water bottle in the room was also a nice touch! Great place to stay!

8

Vaibhav

Jan 23, 2025

·

Stayed 3 nights

The property don’t have room service for food. The staff on reception desk is friendly.

8

Bertrand

Jul 13, 2024

·

Stayed 3 nights

Very nice hotel, great big rooms and friendly staff. Neighborhood OK, near sketchy areas of SF. Would have scored even higher had valet parking been decently priced ($75USD/day)

8

Kiesha

Apr 17, 2024

·

Stayed 3 nights

My 1 and only complaint is the parking. If the hotel had their own parking lot and actually offered discounted or free parking, I would’ve been satisfied. I paid for my stay, then had to pay $50/day for parking. That is ridiculous to me! For example. Hotel Nikko offers free parking and its valet. We took a chance to give another hotel a try but probably will not stay here again based on the parking situation!

10

Kevin

Oct 12, 2025

·

Stayed 2 nights

Very nice room. Quirky design which was rather usual but cool as well. All the staff were very friendly. It has a fireplace with a nook great for sitting and reading. In a nice part of town and just a 5 min walk from union square. Well worth staying there.

10

Stacey

Jul 28, 2025

·

Stayed 1 night

Our room was upgraded for free. Free Signature water bottles with unlimited refills. I wish that benefit would catch on with more Hotels and restaurants all over the world. Think how our landfills would benefit. I appreciated their environmental awareness. The Marker had an elegant lobby, delightful bar and a restaurant adjacent to the hotel. Staff were delightful, friendly and helpful. Streets were filled with many people, some homeless and dirty, some of us not.

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Cleanliness

Reviews frequently describe rooms and public areas as very clean and well maintained, with housekeeping often praised. A minority cite lapses such as missed service, dust, worn finishes, or isolated cleanliness issues.

Related guest reviews

10

michael

Mar 13, 2025

·

Stayed 2 nights

Really enjoyed our stay. Place was Clean and Quiet - can't ask for more!

2

Crystal

Feb 23, 2025

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Stayed 2 nights

Place was outdated, carpet was super dirty so beware bring house shoes. The shower had hair, and restroom had trash in the trash can upon arrival. The tv did not work nor did the outlet near the tv. The hallway light also did not work. We report the night we stood was told no one can help until next day. Place was not clear overall. Its surroundings beware BEWARE full of homeless, some with mental illness yelling. Just not safe at all

10

Bonnie

Nov 22, 2025

·

Stayed 1 night

Spotless room, friendly, professional staff from the valets to the front desk!

8

Keith

Oct 27, 2024

·

Stayed 2 nights

Nice hotel, affordable, well-situated and quiet. Unfortunately the hotel was very lax about reliable housekeeping service and I got tired of harassing them. Furthermore, they really could not have cared less they were not meeting their obligations in this area.

10

Marcia

Mar 2, 2025

·

Very clean ,spacious room. Staff in reception were very helpful. Proximity to shopping and transportation is excellent. I would revisit

4

Luca

Mar 3, 2023

·

Stayed 3 nights

Very disappointing experience. We arrived late at night and had to change the room at midnight because the heater was broken and making a loud, non-stop rattling noise. The next day I asked for the room to be cleaned with fresh towels and toiletries. I had to ask 4 times and they still didn’t do it. The following day I complained and asked for the 5th time to clean the room, we even ran out of toilet paper as there was only one roll in the bathroom. We included breakfast in our stay and had 1 option, eggs with a side of meat and toast. Every morning, I had to ask for coffee because the container was empty. The customer service was non-existent, horrible.

6

TK

May 7, 2024

·

Stayed 6 nights

The overall experience with service and amenities at the Marker were great. It became very clear that the room I was given was not updated. The chipping vinyl on the headboard flaked all over the room and all over my hair and clothes. The furniture was clearly worn and stained. I also had the issue of having someone come clean my room, even with the Do Not Disturb sign placed on the door. Overall, it felt like growing pains as they remodle, but it did not leave me wanting to stay at the Marker again.

10

Arianne

Jul 18, 2025

·

Stayed 3 nights

Wonderful experience. I was in town for work and enjoyed my time at The Marker. The staff are especially fantastic — friendly, accommodating and genuinely kind. The room was clean, comfortable and stylish. I will absolutely return and have already encouraged my colleagues to go.

2

David

Mar 28, 2023

·

Stayed 2 nights

The hotel room was was dirty, very run down. Our shower had a patch in the floor. Very unpleasant!

10

Dr. Luke

Mar 7, 2025

·

Stayed 8 nights

Excellent location and super friendly and helpful staff. Room was cleaned every day of our 10 day stay. Everyone was very nice and rate was awesome for downtown SF.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with attractive, vintage-leaning decor; many are compact, some suites are spacious, and several guests found them quiet. Drawbacks mentioned include dim lighting, occasional noise or poor views, dated furnishings, limited TV features, and inconsistent hot water.

Related guest reviews

10

neilanddisey

Aug 1, 2025

·

Stayed 6 nights

Fabulously presented property. Very comfortable room and great bathroom. Love the decor and the staff were very friendly and helpful. Easy walk to everywhere Would be great if the restaurant was open for coffee during the day not just for breakfast and dinner

6

Lorena

Aug 24, 2025

·

Stayed 2 nights

It is clear that the owners have taken important steps to create a wonderful experience. Excellent customer service from the front office staff and valet parking. The rooms are quite small and modest, but clean. However, the beds are extremely uncomfortable. The mattresses have springs that are not conducive to good sleep, and noisy. They should be replaced. It’s obvious they're old. At one point I chose to sleep on the floor because it was so uncomfortable. Bedding could be improved as well as bathroom toiletries (e.g, toilet paper is paper thin; shampoo, hair conditioner, and body soap, the odor is too strong and drying, we could smell hotel guests from a distance, and we chose not to use it, but went and bought our own). The housekeeping staff are amazing and professional, and it is evident that they place great attention to detail in the upkeep and cleanliness of the rooms, hallways and amenities.

10

Veronica

May 11, 2025

·

Stayed 3 nights

Great stay, central to everything in town. Took the BART there. Speakeasies and live music all around. Did not have any noise issues. Not a fan of the room decor but that wasn’t a big deal. Would stay again!

10

Benjamin

Nov 15, 2023

·

Stayed 2 nights

Great hotel. Comfortable, clean rooms. Modern and updated. Great restaurant in the hotel as well with very good food and free morning coffee. Wifi was fast and kept up with evening work demands. My only negative was that the hot water in the shower could have been better. Little closer to luke warm than hot. That's the only note keeping this from a perfect rating.

10

Michael

Nov 3, 2025

·

Stayed 1 night

Nice decor. Confortable. Pleasant staff.

8

Kassaundra

Apr 11, 2024

·

Stayed 4 nights

Enjoyed the cleanliness and that the doors are kept locked unless let in by staff. The front desk does not keep staff there 24/7 so you have to be patient on when you need something. Also TVs have Limited channels and are not smart TVs which was frustrating

10

evelyn

Nov 19, 2025

·

Stayed 1 night

Great deal near union square! Room was completely quiet and immaculate.Staff very helpful. I'll be back!

8

Travis

Jul 12, 2025

·

Stayed 3 nights

This place was great and the restaurant on first floor had delicious gnocchi! The only reason for not 5 star was I had no view and room was kinda small, but great other then that.

6

Joanna Lavariega

Aug 23, 2024

·

Stayed 3 nights

Pleasant stay I had with this hotel. Hotel staff were very nice upon check in and out. Our hotel room had a view of the hotel back alley way and there were homeless people that were in plain sight as we looked out our window.Had one night we were woken up by these people and they were out there being pretty loud. When I looked out the window these individuals were consuming drugs and playing loud music. We could not sleep the first night. The rest of our stay was pretty quiet. We stayed 3 nights.

8

Majd

May 21, 2025

·

Stayed 2 nights

It is a nice, unique, boutique, old school hotel. The hotel on-site is quite pricey for what it is ($25 for an egg scramble) but at least they offer free coffee from 7-10am. The rooms were nice but older. I booked an urban suite and it really was not a suite, and hardly bigger. It just had a long hallway upon entering it. I'd stay again if its a really good price, because it's a good location.

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Service

Staff are widely described as friendly, professional, and accommodating, with thoughtful front-desk help and smooth check-in noted repeatedly. Some reports mention slow or unhelpful valet/front desk, unclear fees, or isolated service lapses.

Related guest reviews

10

Susan

Jun 28, 2025

·

Stayed 1 night

The Marker was an excellent stay. I was able to get early check-in. The amenities are clean and safe. The restaurant offers a fabulous happy hour and great food.

4

Kelli

Jul 22, 2024

·

Stayed 5 nights

My very first day, the maid stole from me, opened/ate my food, rooted through my suitcase, rooted through my makeup, dumped my baseball jerseys on the floor. I felt so utterly violated. When I immediately called the manager they came to my room to look at things and take notes. They said they would comp my entire 5 night stay. This was a lie. They did not comp any of my nights stay. They did absolutely nothing to make this right other than feeding me a line. Because of this, I had my do not disturb on the door the rest of my stay and I had to ask for clean towels. I was really under the impression they cared and would actually follow through and do something like they said by refunding me my stay but they did nothing. The manager didn’t even follow up with me throughout my stay. Needless to say, I’d never stay there again. Very disappointed.

10

Bianca

Nov 5, 2025

·

Stayed 2 nights

Staff was extremely welcoming and accommodating, also great location for the price.

4

jose juan

Oct 12, 2024

·

Stayed 1 night

Property is ok and staff is friendly. Unfortunately they charge a 75 dollar “refundable deposit” and charge you with a 40 dolar fee for amenities the next morning without any advise. This is very disappointing

10

Sam

Jul 27, 2024

·

Stayed 3 nights

The Marker Union Square hotel in San Francisco was wonderful to stay with. Greeted by the most friendly staff you could ask for. I really enjoyed the dinning option at the hotel it is a sit down restaurant but the food was delicious.

8

Suitida

Jun 2, 2025

·

Stayed 1 night

Stayed at this property for a concert. Lots of food and things to do nearby. Room was nice, front desk was nice but valet was terrible. We waited an hour for our car and when our car finally arrived no one told us. So we were sitting in the lobby waiting until I went outside to look and saw our car sitting there.

10

Dermot

Jul 29, 2024

·

Stayed 2 nights

It was our first time in San Francisco. A lady at the reception area, Blanca, could not do enough for us. She went out of her way to get and provide information for us throughout the trip. We had an early flight on our departure date and were concerned with traffic due to the San Francisco marathon being held that morning. When we returned from our adventures of the day, she had a map printed out to avoid traffic delays getting to the airport on marathon morning.

10

Arianne

Jul 18, 2025

·

Stayed 3 nights

Wonderful experience. I was in town for work and enjoyed my time at The Marker. The staff are especially fantastic — friendly, accommodating and genuinely kind. The room was clean, comfortable and stylish. I will absolutely return and have already encouraged my colleagues to go.

4

William

Jan 20, 2024

·

Stayed 2 nights

My 'VIP' hotel stay was a letdown, starting with check-in. Promised an upgrade, I received my already-booked king bed room. A complimentary bottle of wine was the only plus. Room issues included no microwaves and unconnected bedside outlets. A serious breach of security happened when a staff member gave my visitor unauthorized access to my room, a shocking first in my travels. Checkout was a fiasco. Cleaning staff disturbed us before checkout time, and lost and found service was inefficient and rude, failing to help with a misplaced item. Hidden fees, revealed only at checkout on Expedia, inflated the final bill. This lack of transparency and poor service did not justify the high cost. I wonder if booking through America Express Platinum would have altered my experience...

6

Delia

Aug 8, 2023

·

Stayed 3 nights

Its a beautiful hotel the only bad thing that really disappointed me was we got to our hotel and some lady checked us in and gave us our key card so we went to our room and later that night at 1 in the morning we hear people trying to open up or doors and i was soo scared and opened it up after a big because the person was still trying to open it and we came to realize the hotel people gave some other couple the same room as us and the hotel called us at 1 in the morning yo tell is to come down no apologies no nothing so rude to apologize that the lady who checked us in didn’t actually check us in just gave us a card that was activated so disappointed and scary that they would just give a random person a key card to our room with all our belongings inside and npt even to apologize to eaking us up or anything very disappointed

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AI-generated summary based on recent guest reviews

Location

Central and walkable to Union Square, shopping, and transit. Several reviews caution that nearby blocks toward the Tenderloin can feel unsafe or uncomfortable, particularly after dark.

Related guest reviews

10

Scott

Feb 22, 2025

·

Stayed 7 nights

Steven is a gem. His care, excitement and kindness made us feel welcome and at the right hotel. Central location near BART and Pier 39. The proximity to Tenderloin is ok, if you exit and head toward Union square which is very near the hotel.

8

Olawale

Feb 27, 2025

·

Stayed 4 nights

The staff were very helpful and courteous and the location is also very convenient as a base for sightseeing around San Francisco

10

Jane

Jun 4, 2025

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Stayed 3 nights

Lovely hotel, clean, great staff, comfortable beds, nicely decorated room, and quiet. This hotel is a couple of blocks from Union Square, so very walkable to shopping. I never felt unsafe, but it is right on the edge of a sketchy area, so there are a few street people. But not enough to change my opinion of this very nice hotel.

8

Janelle

Sep 1, 2025

·

Stayed 2 nights

The staff was excellent. Friendly and accommodating and helpful. The area around the hotel seems unsafe. My daughter, who lives in the city saw a man with his pants down injecting himself with something in an alcove on the corner of the street. There are unhoused people in the alley beside the hotel and one was seemingly in the middle of a psychotic episode… so an evening walk is ill advised. If you have small children, a pet, of just like to walk…this may not be the best choice. The hotel was great the neighborhood, not so much.

10

Jerome

Jul 29, 2025

·

Stayed 2 nights

Where the property is and where it’s located it’s really not safe down there but it’s a beautiful hotel

10

Eric

Oct 26, 2025

·

Stayed 1 night

Great spot with a great location. Everyone was very friendly. I was provided dinner recommendations at check in. Room was clean and presentable. Location is walking distance to union square.

8

Lucia May Sun

Apr 17, 2025

·

Stayed 2 nights

Everything about the hotel was great except for the location.

10

Lisbet

Jul 5, 2025

·

Stayed 3 nights

Nice hotel- it needs some maintenance to keep it looking nice. 2 blocks down and you’re in the not so safe area of SF. But conveniente on the other part- very walkable.

10

Ronda

Apr 17, 2025

·

Stayed 3 nights

Love the location. We were able to walk to most of the sites we wanted to see or get a short Uber ride. Would definitely stay there again.

10

Anshuman

Jun 11, 2025

·

Stayed 2 nights

Great hotel and budget friendly while being close enough to walk to Moscone

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AI-generated summary based on recent guest reviews

Dining

The on-site Italian restaurant and bar earn frequent praise for tasty food, happy hour, and lobby coffee; wine vouchers are a plus. Downsides include limited hours, higher prices, no room service, and a few poor experiences.

Related guest reviews

10

neilanddisey

Aug 1, 2025

·

Stayed 6 nights

Fabulously presented property. Very comfortable room and great bathroom. Love the decor and the staff were very friendly and helpful. Easy walk to everywhere Would be great if the restaurant was open for coffee during the day not just for breakfast and dinner

4

Francisco

Mar 6, 2024

·

Stayed 1 night

- No Room Service - Tratto Restaurant & Bar was closed Sundays & Mondays - Ice Machine located on a different floor - No Coffee Machine im the Room - Breakfaat Service at Tratto was less than a pleasant experience; wait time was very slow

10

Dawsha

Feb 6, 2023

·

Stayed 1 night

Everyone was super friendly! Affordable and sweet. The parking was right around the corner (bring cash) and the rooms were very cute and the lobby's fireplace and cozy couches were amazing. Last but not least, the restaurant on site was to die for!! Best dinner and drinks and the ambiance and service was great too! Thanks!!

10

Diana

Feb 14, 2024

·

Stayed 4 nights

Great hotel and really friendly staff. The restaurant was good too.

10

Susan

Jun 28, 2025

·

Stayed 1 night

The Marker was an excellent stay. I was able to get early check-in. The amenities are clean and safe. The restaurant offers a fabulous happy hour and great food.

10

Kimberly

Apr 15, 2024

·

Stayed 1 night

The hotel was fabulous and so was the restaurant.

10

Helen

Jul 10, 2025

·

Stayed 3 nights

There are some beautiful fireplaces to sit around and enjoy. The onsite restaurant was also quite good. They give you a couple of complementary glasses of house wine which was nice.

8

Majd

May 21, 2025

·

Stayed 2 nights

It is a nice, unique, boutique, old school hotel. The hotel on-site is quite pricey for what it is ($25 for an egg scramble) but at least they offer free coffee from 7-10am. The rooms were nice but older. I booked an urban suite and it really was not a suite, and hardly bigger. It just had a long hallway upon entering it. I'd stay again if its a really good price, because it's a good location.

8

Renee

Nov 11, 2024

·

Stayed 2 nights

Ate at the restaurant and both my friend and I got sick.has to take it easy the next day. Both of us ordered the spaghetti and meatballs. They changed the coupon so you can’t get beer, and the service just gets worse there. Doesn’t open till 7 to get a cup of coffee. This is the 3rd time I stayed at The Marker in the last 6 months and it will be the last time. I ended up paying $600 for 2 nights by the time you pay all the fees and valet parking. I love the lobbies and the rooms decor.

10

Katina

Apr 23, 2025

·

Stayed 2 nights

This is one of the best hotels I’ve probably ever stayed at as far as service was concerned the rooms were OK but comfortable enough the bathtub and the upgraded room was amazing. The front desk was unbelievable the women there were so helpful. The bartenders were on point and breakfast was delicious! I highly recommend this location!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$296
February	$271
March	$213
April	$151
May	$169
June	$226
July	$159
August	$158
September	$209
October	$226
November	$162
December	$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $1,693	16 $1,693	17 $328	18 $175	19 $185
20 $175	21 $185	22 $186	23	24 $356	25 $371	26
27 $182	28 $359	29 $453	30 $560

Su	Mo	Tu	We	Th	Fr	Sa
				1 $274	2 $210	3 $257
4 $168	5 $241	6 $326	7 $444	8 $288	9 $264	10 $190
11 $197	12	13	14	15 $173	16 $128	17 $167
18 $176	19 $288	20 $352	21 $284	22 $167	23 $146	24 $150
25 $146	26 $175	27 $182	28 $175	29 $173	30 $149	31 $143

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Monthly average prices

About this property

Location

Room options

Suite (Urban)

Deluxe Room, 1 King Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 2 Double Beds, Mobility Accessible (Roll-In Shower, Mobility)

Suite, 1 Bedroom

Suite, Hearing Accessible, Bathtub (Mobility, Urban)

Deluxe Room, 2 Double Beds

Suite, 1 Bedroom, Corner (With Soaking Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Marker Union Square San Francisco

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Prices for upcoming dates