Name: Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Address: Jl. Letnan Jenderal S. Parman, Tanjung Duren Utara, Jakarta, Jakarta (and vicinity), Indonesia, Jakarta, Special Capital Region of Jakarta, Indonesia
Rating: 8.15

Guest reviews

8.2

Very good

Based on 9,968 verified reviews

Who stays here?

Business

64%

Couple

8%

Family

15%

Group

6%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hotel Ciputra Jakarta managed by Swiss-Belhotel International, travelers praise warm, attentive staff and an enjoyable, often well-varied breakfast, while noting the hotel's convenient direct connection to a mall and easy access to transport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Narayan

3 weeks ago

·

Stayed 6 nights

The location is very nice and adjacent to the big mall. Central park is in a walking distance

10

Stephen

Apr 9, 2026

·

Stayed 2 nights

We chose Hotel Ciputra based on the area recommended by a friend. We were pleasantly surprised to find out that there was a Ciputra Mall directly connected to the hotel. The Senior Manager Erika personally reached out to me to find out if everything was going well. We got a room in a high floor. It was clean and comfortable, though the air con was quite cold and we didn't know how to adjust it. The swimming pool on the 7th floor was child-friendly, with a shallow section. The gym was a full-sized one with a wide range of equipment. Towels were provided for both the pool and the gym. Breakfast was decent, with a range of local Indonesian food and international fare. After we checked out, the Senior Manager Erika reached out again to inform us we left our charger in the room. Thanks to her help we were able to get it delivered to us quickly. We had a good experience on our first trip to Jakarta, and would definitely consider staying there again next time.

10

Mohammad

Mar 4, 2026

·

Stayed 4 nights

I thank the hotel staff for their excellent service.

10

Chih wei

Jan 28, 2026

·

Stayed 2 nights

Nice room and restaurant, excellent service speed.

10

boon cheong

Jan 19, 2026

·

Stayed 4 nights

always a very cooking room whenever i enter the room.. its a special “extra mile” that not many hotels r doing.. thank u for the wonderful stay…

Jl. Letnan Jenderal S. Parman, Tanjung Duren Utara, Jakarta, Jakarta (and vicinity), Indonesia

Location

With a stay at Hotel Ciputra Jakarta in Jakarta (Grogol), you'll be a 4-minute drive from Central Park Mall and 6 minutes from Thamrin City Shopping Mall. This family-friendly hotel is 4.3 mi (6.9 km) from Grand Indonesia and 4.5 mi (7.3 km) from Bundaran HI.

Mal Ciputra Mall(0.1 miles)

Tarumanagara University(0.2 miles)

Neo SOHO(0.5 miles)

Jakarta Aquarium(0.6 miles)

Orchid Garden Mall(0.7 miles)

Central Park Mall(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 13 for adults and USD 6.5 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Yes, a roundtrip airport shuttle is provided for a surcharge of USD 32 per vehicle (one-way), and it is available 24 hours.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in Jakarta's Grogol area, a 4-minute drive from Central Park Mall and 6 minutes from Thamrin City Shopping Mall. It is also close to several other attractions, including Mal Ciputra Mall (0.1 km) and Jakarta Aquarium (0.9 km).

Yes, the hotel features an outdoor swimming pool. The pool is operational seasonally and includes a children's pool.

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 35 per day, and advance request or confirmation is required.

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Amenities

Property description

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