What are the check-in and check-out times?

Check-in time is at 16:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Manhattan, within a 15-minute walk of New York University and Washington Square Park. It is approximately 1.2 miles from 5th Avenue and 1.4 miles from Brooklyn Bridge.

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies for free stays are not provided.

The Ridge Hotel in New York

Average nightly price at The Ridge by month, last 12 months (USD)
Month	Average price
January	$99
February	$95
March	$155
April	$199
May	$235
June	$274
July	$252
August	$170
September	$323
October	$257
November	$209
December	$256

What guests think

The Ridge draws consistent praise for its walkable Lower East Side location and rooftop views, while reviews note very small rooms, thin walls with street and hallway noise, basic amenities, and a largely contactless, limited-service approach.

Staff feedback is mixed: many found team members friendly and helpful, but others reported slow replies or rude interactions and frustration with required pre-arrival ID/credit card uploads. Cleanliness is frequently rated good, yet some guests reported pests, stained linens, maintenance wear, and the lack of daily housekeeping unless paid. Facilities are simple: a handy basement lounge and popular rooftop (occasionally closed for renovations), no on-site parking, and luggage storage with limited hours. Expect a budget-friendly, no-frills stay centered on location and convenience.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace with city views and a basement lounge are the main draws; overall amenities are basic. There is no on-site parking, luggage storage is time-limited, and the rooftop has at times been closed for renovations.

Related guest reviews

4

Jeff

Apr 30, 2025

·

Stayed 1 night

The website sais nothing about luggage storage so I tried calling the front desk and they didn’t answer. I Googled it and found Reddit said they did have storage, so I made plans for it. The night before my trip I got a text message from them that said no luggage storage, and a “virtual” front desk.. I remade my travel plans. When I arrived there was a man behind the front desk, paying atteto his twittering, and when I asked, he said there was luggage storage from 9:00am to 3:00pm. I told him this contradicted their message. He said, oh yeah, someone needs to fix that. The next morning the front desk was empty.

10

Karen

Jul 28, 2025

·

Stayed 1 night

Perfect location for exploring the Lower East side. Easy subway access. Staff were very helpful as we needed to leave bags while we toured on our last day. Lobby is to always staffed but they have a sister hotel nearby so they send staff over to assist as needed. Room was small but perfect. Toiletries are barebones but less wasteful so I am good with that. Only disappointment was the roof top was under renovation so didn’t get to see it. Oh well, next time!

8

Leslie

Oct 29, 2024

·

Stayed 2 nights

Plusses: friendly, helpful staff; basement Lounge and rooftop terrace with great views were both good for small gatherings Minuses:

8

Alice

May 13, 2025

·

Stayed 3 nights

Great little hotel. Nice, clean and queen bed room is decent size. Comfortable beds and pillows. BUT 4 stars because they have a "virtual" check in process AND they can only hold your bags from 8AM-3PM. This was not mentioned anywhere on Expedia or their website. It was a total surprise after we paid a non-refundable rate through Expedia. Things worked out, with minimum stress, but I recommend having this information right front and center.

10

qianqian

Sep 30, 2024

·

Stayed 2 nights

The hotel has a beautiful rooftop. It’s the most fully automated check-in hotel I’ve experienced—you’re required to register online before arrival to receive your entry code and stay details. While they do have front desk staff, they don’t seem to handle check-ins directly. If you arrive late without registering online, you may run into some issues since the front desk isn’t staffed 24/7. The rooms are small but come with a fridge and microwave, facing a view of the East Village. The TV isn’t able to stream, so it’s more of a classic “movie night” experience with limited options. However, the real highlight is the rooftop, where you can get a distant view of the Empire State Building. The flooring is made of old wooden planks—somewhat decayed, creaky underfoot, and adding a unique charm. That said, be cautious with kids; my child was playing with a toy car on the floor and accidentally got scratched by an exposed nail from the old wood, leaving a mark that lasted about a week. The first floor has 24-hour K-cup coffee available, and the hotel is close to iconic spots like Katz’s Deli and Russ & Daughters. But what I enjoyed the most was the rooftop—it adds a lot of value to the overall experience, making this a very cost-effective hotel choice.

8

Janice

Jul 16, 2025

·

Stayed 3 nights

Really nice place and will be a choice for my frequent NYC stays in the future. Easy accessibility to public transportation, restaurants and shopping. Room was clean and had a good sized fridge and microwave and was quiet. I didn’t give it 5 stars because their rooftop deck, which is highlighted in their description of the property, which I was looking forward to using, was closed for maintenance and closed before I reserved and never mentioned in the confirmation email. Wouldn’t have changed my mind about staying there, but would’ve appreciated knowing about it beforehand.

10

Gale

Jul 9, 2025

·

Stayed 1 night

Love the rooftop and the common area. The room was spacious and the A/C was working well in the heat wave

8

Raquel

Jul 20, 2025

·

Stayed 6 nights

This hotel is unique because it is not the traditional hotel. We wanted some where to stay without the cost of the expensive amenities that we would not have used while visiting New York. It was a clean room, very private and easy to get to. We did a lot of sightseeing which meant we were out 80% of the day and just used the hotel to sleep and clean up. It was perfect! There are several restaurants, cafes, and parks to walk through. If you have a vehicle, plan on using a garage, there is no hotel parking. I will definitely be visiting the Ridge hotel again.

10

Dylan M D

Apr 29, 2025

·

Stayed 1 night

Jasmine was very helpful. Rooms are small but clean and efficient with great views. 1 block from the famous Katz deli, and a few blocks from the always fun saint marks place. Definitely check out the roof for great pictures and a cool hang out spot.

10

Natalia

Oct 2, 2024

·

Stayed 2 nights

The hotel was in a perfect location. The subway was right across the street which made it easy to get around. The rooms were clean and hotel was quiet. The rooftop had such a pretty view. Will be coming back!

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Cleanliness

Many guests found rooms clean, but feedback is inconsistent: reports of pests, stains, dusty areas and worn bathrooms appear alongside praise. Housekeeping is not daily by default; fresh towels and linens are self-serve unless you pay for service.

Related guest reviews

6

Albert

Sep 15, 2024

·

Stayed 3 nights

Location was great, AC was nice and cold, shower was hot and roomy for Manhattan. No hand soap stocked, limited staffing, and the room had ants.

8

Alison

Mar 6, 2025

·

Stayed 1 night

It was good except for the roach crawling on the wall. Please clean a little better

10

Stephanie

May 15, 2025

·

Stayed 2 nights

Very easy check in and front desk was able to hold my luggage until the room was ready, which was nice. Room was clean, pretty spacious for NY and a nice clean bathroom. It had a nice vibe and I could walk everywhere around Lower East Side, SoHo and Greenwich.

6

Alison

Apr 15, 2025

·

Stayed 1 night

Roaches in the bathroom.

10

Betsy

Aug 17, 2025

·

Stayed 4 nights

Cleaned rooms, friendly front staff

8

Joseph

Nov 17, 2025

·

Stayed 1 night

Good location, clean room, easy check in/out.

10

Alice

May 29, 2025

·

Stayed 1 night

I’ve stayed here many times and the rooms are small but clean and comfortable. The location is great, so convenient to the East Village, LES, Chinatown, even SoHo and Little Italy if you like to walk. Or the F train is on the corner. Not fancy but has everything you need. Self check-in is easy.

10

dale

Sep 4, 2025

·

Stayed 2 nights

Great stay. Lots of restaurants and bars close by. Friendly staff. Clean rooms. Excellent showers.

2

Andrea

Jul 8, 2025

·

Stayed 2 nights

I could not stay here! It was pretty clear there was blood on the walls which you can see in the pictures! The room looked nothing like the pictures, the room was absolutely disgusting!

4

Wendy

Jun 30, 2025

·

Stayed 2 nights

Had to request a new sheet. Noisy until wee hours, bed rickety w/ sharp edges, toilet cover loose, flooring in bad shape, hair dryer off wall, shampoo dispenser in shower was taped to the wall - disaster overall.

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Rooms

Rooms are very small and minimalist, with thin walls and frequent street noise; upper floors are quieter than first-floor or street-facing rooms. Beds are hit-or-miss in comfort, climate control can be finicky, many rooms include a fridge and microwave, and Wi-Fi can be unreliable.

Related guest reviews

6

Mila

Oct 21, 2025

·

Stayed 1 night

There was no air conditioning, so it was unpleasantly warm in the room. I can't imagine staying here in the summer. It would be unbearable. A small unit in the room would be a massive improvement, especially since it is small, it wouldn't take much to cool it off.

6

John

Dec 1, 2025

·

Stayed 3 nights

Great location. Friendly host when on duty. Small rooms. Thin walls. Sound travels. Loud outside, lots of bars and traffic. Close subway stop. Lots of food, bars and shops in easy walking distance

6

Bernadette

Mar 6, 2024

·

Stayed 1 night

Main issue was too much noise from neighbors - walls are very thin and there was an infant crying all night. Very convenient and clean, though.

8

Minh

Aug 17, 2025

·

Stayed 2 nights

The hotel was affordable and did its job. Just that if you’re facing the Main Street, you might hear the hustle and bustle of the cars on the street. For the price thought and location, I’d book again.

10

Megan

Sep 3, 2025

·

Stayed 2 nights

Super friendly receptionist, great location. Get a room on the upper floors to help with noise

8

Sanya

Aug 12, 2025

·

Stayed 1 night

Small room but NICEST BATHROOM IVE seen. GREAT BED. Comes with microwave, fridge. LOCATED RIGHT BY KATZ DELI. Perfect for going to bars or late night eating. Would 100% stay again.

6

Marc

May 5, 2025

·

Stayed 2 nights

There was no functioning AC in our room, so it was very hot. The hotel refunded one of our two nights. Since there is no staff on premises, things like this can be problematic.

10

rosaelena

Aug 21, 2025

·

Stayed 4 nights

Overall it was a great place but you do have a bar next door so on weekends it does get loud if you get a room facing the street.

8

John

May 31, 2025

·

Stayed 3 nights

The only thing that did not meet my expectations was the bed. It was not soft or springy in any way. Kind of like lying on slightly padded cardboard. Other than that contactless check in was great, room was clean, had everything I needed. Close to subway, restaurants, etc.

8

Ildiko

Sep 1, 2025

·

Stayed 2 nights

Glad to see there was someone at the front desk almost every time we went in or out. Wish I had been able to find the information about the microwave and fridge in my room (happy it was there but wished I had known… I looked before my trip)

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Service

Service experience varies: many praised friendly, helpful staff and smooth code-based check-in, but others cited slow or unresponsive communication, limited on-site coverage, and occasional rudeness. Pre-arrival online ID/credit-card verification is required and can frustrate some guests.

Related guest reviews

6

Josh

Dec 11, 2024

·

Stayed 1 night

This hotel is set up as a no-receptionist, all-electronic access property. The problem I encountered were several: the first email I received with my room and access code provided an access code but no room number. I assumed the updated email would arrive while I was in transit but it did not. By the time I arrived, I had to call the phone # provided to request my room number - but the call went straight to voicemail. I was called back within a few minutes, but this was not a seamless experience. The lobby area (small) led to a hallway with my room - which a maintenance person showed me. The room - small but workable for NY given the reasonable price ($250) was 92 degrees (yes, ninety two). I turned the AC on, went elsewhere for a 2-hr dinner, returned and the room as still 92 degrees. I texted the contact number and was told someone would be there in 10 minutes to fix things. A different maintenance person arrived and told me "the building is old so there is only Heat (winter) and AC (summer) so you need to turn it off and open the window." So I slept in a ground floor room with the window cracked (not ideal or completely safe). The bed was comfortable, the room was workable although the shower head was lousy (full pressure but uneven stream). I will not be staying here again - too much stress and attention to accommodations.

10

Amber

Sep 1, 2025

·

Stayed 2 nights

Staff was very very friendly and made the check in process very easy when we had a problem

4

Mr. ANWAR

Aug 4, 2025

·

Stayed 1 night

Overall I don't like that receptionist lady she always talking angry face and she didn't support.

6

Joseph

May 7, 2025

·

Stayed 2 nights

The checkin ask for a picture of the credit card use on expedia to be uploaded beforehand

8

Ashley

Nov 25, 2025

·

Stayed 3 nights

The staff was amazing! Incredibly friendly and helpful. The location was great for our purposes.

4

Scott

Mar 24, 2024

·

Stayed 2 nights

The hotel itself is moderately fine. The drains don't drain very well so expect water to puddle up in the sink and shower. Also the climate control doesn't work so you need to rely on window AC units since the rooms get unbearably hot. During our stay we also had the fire alarm pulled at 1AM for no good reason, which normally is just an inconvenience. However, after the fire department arrived and found nothing amiss, the staff member at the front desk was unable to surpress the alarm. The fire chief repeatedly told him that it was the responsibility of whomever is attending the front desk (note that this is one of those 'virtual front-desk' locations) to have knowledge of the fire warning system. When questions were asked of him by other hotel guests, he was extremely rude and talked back to people, saying that this was not part of his job. Hotels are obviously expensive in New York, but if you are looking for anything more than a bed to sleep in with a side of rude staff members, you might want to look elsewhere.

10

Cynthia

Jul 7, 2024

·

Stayed 2 nights

This hotel was amazing. The staff was accommodating and had no issues during my stay. There were local places to eat and shopping within walking distance of the hotel. Complimentary coffee and snacks daily. Safe and secure hotel.

10

carla

Dec 28, 2024

·

Stayed 3 nights

Loved the location and staff

2

Alexandra

Sep 23, 2024

·

Stayed 1 night

This was a nightmare experience from check in to check out. I will never return. The receptionist was completely unhelpful and honestly we would have been way better off at a YMCA. The hotel was dirty, poorly lit, full of people screaming all through the night either at each other or on the phone. It felt dangerous because of their key pad system and I couldn’t believe that this hotel is able to stay open. I caution everyone not to stay here.

4

Zachary

Jan 20, 2025

·

Stayed 1 night

Front desk woman was aggressive and rude

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AI-generated summary based on recent guest reviews

Location

Widely praised Lower East Side location steps from the 2 Av/F subway and walkable to SoHo, East Village, Chinatown and more. Street and nightlife noise are common, so light sleepers may prefer higher, rear rooms or earplugs.

Related guest reviews

6

John

Dec 1, 2025

·

Stayed 3 nights

Great location. Friendly host when on duty. Small rooms. Thin walls. Sound travels. Loud outside, lots of bars and traffic. Close subway stop. Lots of food, bars and shops in easy walking distance

10

Nicole

May 23, 2024

·

Stayed 12 nights

The Ridge Hotel was a lovely hotel to stay for our 12 days trip. The view we had from our room was as incredible as it was from the rooftop. The nearby Metro station was only a minute away and we were perfectly able to get nearly anywhere without many changes and complications. The staff was lovely and the room was small but very nice. Would always come back here!

10

Ana

Aug 19, 2025

·

Stayed 3 nights

Wonderful place. Very convenient. Close to restaurants and bars. Right next to subway station.

10

Jonathan

May 7, 2023

·

Stayed 1 night

Great property for the price, loved how easy it was to check in, and the location

8

Judy

Dec 16, 2024

·

Stayed 1 night

The property is conveniently located nearly Soho and Chinatown and a very walkable distance to Union Square. The room really only had what you needed - a bed and a bathroom - which is perfect for a short 1-2 night stay. The only thing is that Houston St gets pretty loud in the nighttime so I highly recommend ear plugs if you're a light sleeper.

10

Sam

Aug 21, 2024

·

Stayed 3 nights

In a great area, and right next to 2 Ave subway.

10

Alice

May 29, 2025

·

Stayed 1 night

I’ve stayed here many times and the rooms are small but clean and comfortable. The location is great, so convenient to the East Village, LES, Chinatown, even SoHo and Little Italy if you like to walk. Or the F train is on the corner. Not fancy but has everything you need. Self check-in is easy.

10

Mark

Dec 22, 2024

·

Stayed 2 nights

Great location. Great property. Recommend highly.

8

Ashley

Nov 25, 2025

·

Stayed 3 nights

The staff was amazing! Incredibly friendly and helpful. The location was great for our purposes.

10

Yvette

Apr 27, 2025

·

Stayed 1 night

Small room but modern, comfortable bed and pillows, decent size bathroom. Subway entrance very close making for an extremely easier commute from/to JFK airport. Great location for city activities.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $267	2 $214	3 $254	4 $323	5 $330	6 $320	7 $412
8 $211	9 $332	10 $357	11 $382	12 $379	13 $550	14 $509
15 $204	16 $255	17 $249	18 $252	19 $252	20 $286	21 $353
22 $197	23 $181	24 $233	25 $298	26 $294	27 $357	28 $329
29 $239	30 $238

Su	Mo	Tu	We	Th	Fr	Sa
		1 $383	2 $447	3 $459	4 $700	5 $573
6 $398	7 $386	8 $487	9 $471	10 $448	11 $567	12 $464
13 $287	14 $237	15 $211	16 $215	17 $253	18 $341	19 $422
20 $255	21 $251	22 $253	23 $228	24 $295	25 $391	26 $386
27 $333	28 $356	29 $390	30 $429	31 $508

The Ridge

Prices for The Ridge

Monthly average prices

About this property

Location

Room options

Three's Company

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Room, 1 Double Bed

Standard Twin Room, 2 Twin Beds

Guest reviews of The Ridge

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Ridge

Prices for upcoming dates