Garden Suite Hotel and Resort

Entrance and lobby were nice. Parking garage too limiting with taller vehicles. Rooms were a little outdated and old. Felt like the rooms could have been presented nicer. Restrooms needed to have better lighting and dual sinks and lid for the toilet seat.

We had a great time at the hotel! Loved the easy parking!

Stayed her for convenience for a show at the Wiltern as well as to Universal Studios. It’s great for that, and if you’re not going to stay in the room for long. The lobby was beautiful but the room was outdated and shabby. The mattress was sooo bad, firm, lumpy springs and the pillows were non-existent they were so flat. In the colder months I’d imagine their super thin cheap “blanket” if you can even call it that, would make you freeze. So bring your own pillow and blanket, we bought pillows. I’m actually surprised that our ac unit held up because it must have been an original from when the building was built, (1991) guess they skipped those during the 2005 renovation. Shower was nice, TV was sitting wonky and we weren’t able to turn it off with the remote, had to get up and push the button (no big d.) The dresser that the tv was mounted over, and the office table were gross dirty. Luckily I bring my own Lysol wipes, but after wiping them these stains were removable, this made me doubt cleanliness of the rest of the room and effectiveness of housekeeping. Over all, it’s alright and worth a low hundred/night. We did feel safe as they lock up tight after midnight. Including the garage. We came back after 2am a couple of nights and had to ask them to open the gate for us. Again, no big deal, and for the area I felt more comfortable that they did this.

Good staff, good parking

Checking in was easy. Room was clean, parking was inside easy access. We arrived early, they kept our luggage till check in time. Staff there was very polite. Just checking in experience made me already liking this hotel.

It was a so-so room in what looks like a nice property. The one huge problem we had was parking. Valet parking was advertised but not available. When we arrived there was no parking space available in the underground garage due to an event. After assertive complaining, the management found us a parking space in the garage. The room itself had a very uncomfortable bed.

Underground parking very scary

I appreciate the location of this hotel and how convenient parking was. I think a little outdated and the smell was not bad, but it could improve on the scent. Staff was friendly and the restaurant in the lobby was a plus for me and my travel friends. I will definitely stay here again.

I was skeptical about the area and the hotel after reading the Yelp reviews (after I arrived) but, I’m pleased to report that my stay was pretty good. My son figured out the a/c situation (there’s a remote control on the dressing table) and the room was clean, beds as comfortable as can be expected in a hotel. The parking lot was a NIGHTMARE!! I HATED IT! The hotel WAS VERY stuffy and smelly in the hallways, the tv wouldn’t connect to the DTV service and the key system was down so, we had to be let into the room when we checked in. But, by the time we returned from the TVGirl concert at the Wiltern (literally across the street), the front desk had our key waiting for us. Other than that, it was a decent stay, near everything we wanted to be close to. Sorry I didn't take any pictures of the room. Idk if I’d ever stay here again but, it served the purpose for a night.

Last minute stay for us. This was a great location and a beautiful hotel and an easy Uber/Lyft to do nightlife things. The room was immaculate, beds were cozy, and the parking garage was big enough to find easy, safe parking. There’s also a grocery store across the street, which was very convenient!

Room was way dirtier than it should be, hair in the shower still. Items left from previous people. Water on the bathroom floor when we walked in and the neither the fan nor lights work? Motel 6’s accommodate people drastically better than this!

The hotel is over clean and it doesn’t have the nasty old hotel smell although it is old. The staff is so friendly and helpful. Parking is very convenient, I will definitely stay again.

The service was fine but the room and hotel was dilapidated. The furniture was in poor shape (bubbled and chipped). The positive would be the proximity to the Wiltern Theater where we were attending a show. Also, the entire hotel smelled like stale food?!

no food and beverage till after 11am. Hotel needs a good cleaning. Vehicle alarm in first night went off twice on first night. Wall and shared door " THIN " On second night, found one adult roach on desk. Turned it in on morning, no call from MGR. Elevator need tune-up

This hotel is absolute trash. The pictures are deceiving. The lobby and restaurant are beautiful but thats where it stops. The rooms are filthy

I had to change rooms because the wallpaper was coming off just generally very dirty. They need to clean the place really well they should use bleach in the showers tile & tube caulking is moldy.

I appreciate the location of this hotel and how convenient parking was. I think a little outdated and the smell was not bad, but it could improve on the scent. Staff was friendly and the restaurant in the lobby was a plus for me and my travel friends. I will definitely stay here again.

The room was hot when we entered because the air conditioner was off, when we turned it on, the bottom latch opened and large chunks of blackened, wet residue fell out and onto my bed. The tv was unplugged and took nearly 30 minutes to boot up, and the remote control was covered in a very sticky substance. The room was not very clean and came with little to no amenities. The beds were very uncomfortable as were the pillows, resulting a tiring, restless night for me. Beware of the surrounding areas of the hotel, very dirty with heaps of trash. Just overall not satisfactory. Very disappointing, I will never make the mistake of staying here again.

Perfect location! It’s near everything we needed. Downside was that we needed to request new sheets. Not sure what was on the sheet when we pulled back the cover. Also water temperature and shower was not the best. I like hot water and good firm pressure. Other than that the attendants at guest services was nice and helpful. The hotel has that updated nostalgic feel and the price point is perfect.

Was a good experience, simple, very clean and reasonable price !!!!!

The hotel was surprisingly nice, especially given the area, which was a pleasant shock. The room itself was incredibly small, with barely 2 feet of clearance on three of four walls—a tight squeeze through a short hallway to the restroom. The pillow covers were tarnished and dirty, which was disappointing, but overall, everything else was kept clean. The bed tilted oddly when sitting on the corner, yet it was still comfortable enough for a good night's sleep. It’s manageable for just one night if you're heading to a show at the Wiltern, but I definitely wouldn’t want to stay longer. The staff were friendly and welcoming, which was a comforting touch in such a cramped space.

Stayed her for convenience for a show at the Wiltern as well as to Universal Studios. It’s great for that, and if you’re not going to stay in the room for long. The lobby was beautiful but the room was outdated and shabby. The mattress was sooo bad, firm, lumpy springs and the pillows were non-existent they were so flat. In the colder months I’d imagine their super thin cheap “blanket” if you can even call it that, would make you freeze. So bring your own pillow and blanket, we bought pillows. I’m actually surprised that our ac unit held up because it must have been an original from when the building was built, (1991) guess they skipped those during the 2005 renovation. Shower was nice, TV was sitting wonky and we weren’t able to turn it off with the remote, had to get up and push the button (no big d.) The dresser that the tv was mounted over, and the office table were gross dirty. Luckily I bring my own Lysol wipes, but after wiping them these stains were removable, this made me doubt cleanliness of the rest of the room and effectiveness of housekeeping. Over all, it’s alright and worth a low hundred/night. We did feel safe as they lock up tight after midnight. Including the garage. We came back after 2am a couple of nights and had to ask them to open the gate for us. Again, no big deal, and for the area I felt more comfortable that they did this.

Pros: hotel is in a great location if you're looking for a variety of food options. Easily can walk to numerous restaurants. Parking is safe but costs an extra 10/night. Rooms were clean and sanitized well. I thought the staff was nice as well. Cons: Building is a bit old so don't expect a fancy room. TV isn't a smart tv but there is cable. Walls are a bit thin so can hear some outside noise.

The hotel is lovely at the check in and restaurant area. However, the rooms were very small and uncomfortable.

The pictures being used make the rooms appear bigger than they really are.

Everything was fantastic, with the exception of the pillows…hard as a rock.

While the location was good, the rooms at this hotel need updating as they are very small. The curtains appeared quite dirty. Unfortunately there is no room service or dry cleaning offered. When we inquired about dry cleaning, the staff seemed confused as if we were asking about extraterrestrial beings. The free WiFi was easily accessible without needing to log in, likely allowing anyone nearby to use it and cause heavy traffic. We experienced lagging and inability to stream videos due to this congestion. Business travelers planning to utilize the internet should consider using a personal hotspot instead. Additionally, there was a mini fridge but no microwave available in the room. Some improvements to the rooms, services, and WiFi would enhance guests' experience.

Hotel was a bit dated but clean and basic. Bed was very uncomfortable.

The hotel is conveniently located near great dining options. However, the noise level is high, the bed is uncomfortable, and the elevator is too slow.

Basic room, the hangers glued in, the room was overall clean, but the room was dark. Also the noise level was bad

This place is racist. I was accused of not giving my correct id when i gave my gov issued. I was treated as if i was there to steal. The lady at the front desk acted like my id and credit card didnt match. I confronted them about the strange transaction and although the ladys boss was telling her shes wrong she continued. Id never spend my money there again nor would i advise any black customers to stay because of how the front desk handles the customers. Security was nice tho, the night guy.

Not friendly reception at all.

Basic room. Clean. Simple. No frills, and the location was convenient for my stay. My biggest issue was was i called and asked for a late checkout. I was told no problem at all . It was $25 flat fee and I could stay till 3pm. Great! The next morning, staff were knocking on my door at 10am. They had no knowledge of notice of my request for a late checkout. And it would be $25 for each additional hour. I had the name of the receptionist i spoke with the day before who confirmed it & let them know. They said they would try to call them, but they didn't believe me. After a bit of back and forth talk, They finally agreed they'd let me stay the time I was told but it would be $25 plus tax. Not $25 flat fee. I reluctantly agreed. And they told me I had to pay immediately , over the phone right now. They were just very rude about the whole situation. Had it not been for this, situation, i would have been totally happy with my stay.

Front desk staff is very helpful.

The front desk waa so helpful and very kind its always a great stay

Upon check in, I was double charged, I was not given a receipt and I was treated poorly when I questioned the charge. Though they finally refunded the extra charge, it was a Saturday so I was out $300 for my trip until the bank processed the refund. The room was unreasonably hot and stuffy. The remote for the air conditioner didn’t work and is the only way to control the temperature. When I asked for assistance with this, I was told to read the guide on the table. It took several hours just to get the remote replaced. Meanwhile, it was 85° in the room. The beds were terribly uncomfortable. We ended up leaving at 6am due to how uncomfortable we were between the temperature and the beds. The only upside was the distance from our event.

The “security” for the hotel tried opening my bedroom door at 4 AM. He kept knocking trying to get inside the room after yelling at him to leave me alone and that I have pepper spray and that I was calling the Police. He claimed he was trying to deliver a DoorDash order to us, however we never ordered anything. And why would the hotel security try to OPEN our door multiple times to deliver food?? This place is beyond sketchy and not in a good area. I’ve traveled alone before and never in my life I ever felt so unsafe in a hotel, especially in LA. Hotel did not offer a refund. Security should be FIRED for attempting to enter our room at 4 AM. Would not recommend to anyone unless you want to be fearful during your entire stay. Pay for a better hotel elsewhere.

Staff was very helpful and even gave great restaurant recommendations. Even held my luggage on checkout day for a few hours while I explored the city.

Great location, great staff, it was a perfect stay.

Property was clean, staff was polite and knowledgeable of the area.. restaurant in the lobby was good.

Nice hotel. Restaurant food was excellent. Service is great. Would definitely stay there again. Conveniently located directly across the street from the Wiltern theater, which is why we chose it.

Walking distance to The Wiltern.

Nice location, right in the middle of Koreatown. Metro station near, 5 minutes walk. A lot of restaurants around.

Good location !

Average at best. The room was small. Carpet in hallway was old and dirty. Parking area dark and felt unsafe. A stairwell led to the street with no restrictions. No in-room coffee. AC not adjustable and was loud. Not worth the amount that I paid. Homeless people around thhe street and one was lying at the front sidewalk this morning.

Located in the city. Lots place to see and eat.

Great inexpensive hotel with helpful staff and clean rooms. Also, allows for quick access to public transportation with a train station 1 block away and multiple bus stops all around the area.

Beautiful hotel, great service... Scary neighborhood.

Last minute stay for us. This was a great location and a beautiful hotel and an easy Uber/Lyft to do nightlife things. The room was immaculate, beds were cozy, and the parking garage was big enough to find easy, safe parking. There’s also a grocery store across the street, which was very convenient!

A nice hotel in Korea town. It might be a little no frills, but it is extremely convenient for events at the VERY nearby Wiltern theater!

Nice hotel. Restaurant food was excellent. Service is great. Would definitely stay there again. Conveniently located directly across the street from the Wiltern theater, which is why we chose it.

no place to get morning coffee or breakfast. I have been staying there for years and they used to have coffee machines on every floor. no more room service. i.e. making beds or fresh towels.

No coffee machine No conditioner No microwave Need to go out for coffee if u don’t have cash in am

Great location to stay if going to a show at the Wiltern theater. Clean grounds and courteous staff. The restaurant is EXCELLENT. Try the banana latte with espresso!

Front desk staff were less than welcoming, television and phone in our room worked only sporadically. Café is nice, food and drinks were good. Proximity to the Wiltern was the reason we decided to stay here and it worked out great.

Great location to The Wiltern, but that was all. Bed horrible, old and hard with paper thin pillows. No coffee in the room nor at the front desk, at least Motel 6 has those. Over priced for what is offered.

no food and beverage till after 11am. Hotel needs a good cleaning. Vehicle alarm in first night went off twice on first night. Wall and shared door " THIN " On second night, found one adult roach on desk. Turned it in on morning, no call from MGR. Elevator need tune-up

This place is surprisingly nice although it’s older. The restaurant is small but the food is pretty good and the service isfriendly.

I have to travel to Los Angeles twice a month, sometimes once a month. This hotel is a hidden gem within the hidden gem that is Koreatown. The food at the restaurant was amazing. The staff was lovely. I look forward to coming back.

Property was clean, staff was polite and knowledgeable of the area.. restaurant in the lobby was good.